Cumberland Manor Nursing Center

Pros

• The staff at Cumberland Manor Nursing Center were described as very nice and accommodating, creating a positive environment for residents.
• Cumberland Manor was noted for being clean, with well-lit common areas where patients seemed content during visits.
• Visitors appreciated that Cumberland Manor offered in-house physical therapy and transportation to doctor appointments, enhancing the care provided.
• Staff members at Cumberland Manor appeared professional and attentive, addressing questions from visitors promptly.
• The facility's management was commended for maintaining a satisfactory level of care given the budget constraints associated with state funding.

Cons

• The nursing home staff were rude and unsanitary, with one nurse failing to wear a mask.
• The facility was described as the "worst of the worst," with improper IV administration and lack of sterilization.
• Patients often went without assistance, leading to prolonged sitting in urine and feces.
• There were reports of patients calling for help with no staff responding, resulting in sores from neglect.
• The overall cleanliness of the rooms was inadequate, with unpleasant odors present upon entering.
• Staff exhibited unprofessional behavior, including pulling out personal items forcefully and being mean to residents.
• Despite minimal staffing, there were complaints about slow responses to patient needs, like bathroom assistance.
• General dissatisfaction with the food quality, which was considered institutional and unappealing.

Review

The experiences shared by families with loved ones in nursing homes highlight the intense emotional and practical challenges posed by the ongoing COVID-19 pandemic, as well as the varying standards of care across different facilities. One poignant account from a daughter visiting her mother in a Nashville facility underscores both the impact of isolation on elderly residents and the profound sense of loss felt by families. The daughter expressed deep sadness over her mother's declining mental state and physical stiffness due to lack of stimulation and mobility, exacerbated by stringent restrictions intended to limit COVID cases, such as the elimination of smoke breaks. This restriction not only robbed her mother of some outdoor time but also highlighted how isolation can diminish quality of life for vulnerable populations. Despite being grateful that her mother had remained free from infection, she lamented the loss of physical connection—missing hugs and simple outings that once brought joy to their relationship.

In stark contrast to this heartfelt reflection were alarming accounts from individuals who reported severe deficiencies in care at various nursing homes. Reviews painted dismal pictures of facilities where cleanliness was a significant concern, with one reviewer describing an overwhelming smell of urine upon entering. Patients were reportedly left without necessary assistance; calls for help often went unanswered, leading to instances where individuals suffered from unclean conditions or even developed sores due to neglect. Such distressing accounts raise serious concerns about staffing levels and staff training at these institutions.

Particularly telling was a review about one specific facility where a nurse's rude behavior towards patients left family members feeling helpless. This review detailed how staff sometimes disregarded patients' dignity by failing to change soiled clothing promptly, emphasizing how critical it is for caregivers to uphold basic standards of hygiene and respect in their interactions with residents. Families should not have to endure the agony of witnessing their loved ones suffer due to inadequate care or blatant disregard for their needs.

Some reviewers also compared their experiences across different facilities, noting stark differences in conditions and staff engagement. For instance, one individual recounted a positive experience at Cumberland Manor Nursing Center where she found the environment clean and the staff accommodating during her sister’s stay amid treatment for a brain tumor. While it lacked certain amenities commonly found in better-funded establishments, visitors observed that patients appeared content and that basic needs were met efficiently—a refreshing contrast to darker reports from other places.

However, even at Cumberland Manor, concerns regarding adequate staffing levels persisted—another theme echoed throughout many reviews examining nursing home operations. Although some family members noted moments when nurses could be found readily available during visits, there were complaints about response times when patients called for help with personal tasks such as using the bathroom or managing medications—a vital aspect in ensuring residents' comfort and safety.

Ultimately, these testimonials underscore the urgent need for systemic reforms within long-term care environments as well as enhanced oversight into operations at nursing homes. As families grapple with anxiety over both health risks associated with COVID-19 and dissatisfaction with care conditions fluctuating across facilities, many are left questioning whether adequate protections exist for those most vulnerable among us—the elderly population residing in nursing homes amid unprecedented times marked by isolationism and fear. The desire for improved practices is evident; what remains unclear is how swiftly necessary changes can be implemented to foster an environment promoting both safety and dignity for all residents involved.

Pharmacies

• Walgreens (1.9 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.5 miles)
• Walgreens (4.7 miles)
• Walgreens (5.1 miles)
• Walgreens (5.3 miles)

Transportation

• Corporate Flight Management (2 miles)
• John C Tune Airport (JWN) (2.4 miles)

Parks

• West Park (3 miles)
• Richland Park (3.9 miles)
• Centennial Park (4.6 miles)
• Fannie Mae Dees Park (5.6 miles)
• Music City Walk of Fame Park (5.7 miles)
• Riverfront Park (5.7 miles)
• Fred Douglas Park (5.9 miles)

Cafes

• Frothy Monkey (3.1 miles)
• Starbucks (3.7 miles)
• Parlor Doughnuts (5.2 miles)
• Starbucks (5.5 miles)
• East Park Donuts & Coffee (6 miles)

Restaurants

• Chick-Fil-A (3.5 miles)
• Taco Bell (3.5 miles)
• Blue Moon Riverfront Grille (3.6 miles)
• Chipotle Mexican Grill (3.7 miles)
• Hattie B's Hot Chicken (3.8 miles)
• McDonald's (3.9 miles)
• Sonny's Patio Pub and Refuge (4.4 miles)

Hospitals

• Metropolitan Nashville General Hospital (4 miles)
• Saint Thomas Heart - Saint Thomas Midtown Hospital (4.8 miles)
• Ascension Saint Thomas Hospital Cardiac Rehabilitation (5.4 miles)
• VA Hospital (5.5 miles)
• VUMC 9 South (5.5 miles)
• 8S Quiet Room (5.6 miles)
• Vanderbilt Rehabilitation Clinic, 3rd Floor (5.6 miles)

Physicians

• Urology Associates (4.4 miles)
• Matthew P. Willis, MD (4.4 miles)
• TriStar Centennial Medical Center (4.7 miles)
• Otolaryngology Associates of Tennessee (4.7 miles)
• Nashville Cardiology (4.8 miles)
• Allergy & Immunology (4.8 miles)
• Saint Thomas Health Services (4.9 miles)

Theaters

• Belcourt Theatre (5.8 miles)