Residents and visitors frequently describe staff as kind, responsive, and professional.
Many reviewers highlight supportive, polite interactions with nurses, aides, therapists, and front-desk staff. Several mentions focus on friendliness during rehab, helpfulness with questions and care coordination, and an overall feeling of being welcomed. A few reviewers also describe specific individuals (including CNAs and admissions contacts) as going out of their way to make residents comfortable and ease family stress.
caveat14 reviews mention this
Care can feel understaffed
Some residents and families report long waits and limited help when they need it most.
A recurring concern is staffing levels and the time it can take to get assistance—especially for call buttons, bathroom help, pain medication, and routine support. Multiple reviews also describe inconsistent medication delivery or delays, with related frustration about not receiving prescribed pain control or ice as ordered. Others connect staffing strain to cleanliness problems, late or cold food, and rooms not being kept up with basic care schedules.
caveat10 reviews mention this
Food quality splits reviews
Dining reviews are mixed, ranging from praised meals to complaints about cold or poor food.
Some reviewers give strong praise to dining, describing excellent food and even special items. Others report the opposite, saying meals are disgusting, frequently cold, or consistently unappealing, including soup and potatoes served cold. Several comments also tie food issues to turnover in kitchen staff or limited variety, which leaves some families feeling the dining experience does not meet expectations.
common9 reviews mention this
Therapy support stands out
Physical and occupational therapy are repeatedly mentioned as helpful during recovery.
Several reviews single out physical therapy and occupational therapy for being attentive and effective, with residents and families describing them as a clear bright spot. In some cases, reviewers add that therapy teams were proactive about consults and helping coordinate goals and schedules. A few also mention that therapy staff were the main source of help when other support felt difficult to access.
caveat9 reviews mention this
Cleanliness is described both ways
Reviews describe both very clean conditions and, in other cases, concerns about dirty rooms.
Some visitors and residents say the facility is clean and well kept, including clean rooms and well-maintained common spaces. At the same time, multiple reviews describe lapses such as dirty bathrooms, floors needing attention, trash left behind, and rooms not being disinfected properly. These conflicting accounts show that the cleanliness experience is not consistent across reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
106 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
McGhee-Tyson (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
Belew Drug Choto (1.3 miles)
Farragut Pharmacy (3.3 miles)
Revco Drug Stores (3.3 miles)
CVS Pharmacy (3.3 miles)
Walgreens (3.4 miles)
Ingles Market (3.4 miles)
Walgreens (4.2 miles)
Parks
Anchor Park (1.7 miles)
McFee Park (2.7 miles)
Campbell Station Park (4 miles)
Mayor Bob Leonard Park (5.1 miles)
PetSafe Park (5.4 miles)
Restaurants
Lakeside Tavern (2.2 miles)
Soccer Taco (3.9 miles)
Sonic Drive-In (4.1 miles)
Chick-Fil-A (4.2 miles)
First Watch (4.3 miles)
Petro's Chili & Chips (4.3 miles)
Zaxby's (4.4 miles)
Physicians
Summit Medical Group at Farragut (3.2 miles)
Farragut Medical Center (3.3 miles)
Campbell Station Primary Care and Aesthetics (3.3 miles)
Campbell Station Internal Medicine (3.4 miles)
Gallaher Plastic Surgery (3.9 miles)
Pediatric Clinic West at Huxley (4.2 miles)
Dermatology Associates Of Knoxville (4.3 miles)
Cafes
Starbucks (3.3 miles)
Honeybee Coffee (4.1 miles)
Starbucks (4.7 miles)
Starbucks (4.7 miles)
Starbucks (4.7 miles)
Kbrew (5.8 miles)
Starbucks (6.6 miles)
Transportation
Enterprise Rent-A-Car (3.4 miles)
Places of Worship
Concord United Methodist Church (3.7 miles)
Faith Promise Church (3.8 miles)
St John Neumann Catholic Church (4.6 miles)
Cedar Springs Presbyterian Church (6.1 miles)
Hindu Community Center of Knoxville (6.9 miles)
Hospitals
Turkey Creek Medical Center, Labor And Delivery (4.4 miles)
Nhc Healthcare - Farragut on seniors.fyi includes 3 photos including images showing decor, stairs, and more.
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