Nhc Healthcare - Farragut
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120 Cavett Hill Lane, Knoxville, TN 37922
For more information about senior living options: (844) 490-3973
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Everyone - nurses, aides, therapists, and staff - has been kind and polite. The facility offers excellent food, an excellent atmosphere, and top-notch physical and occupational therapy with skilled nursing staff. The staff are respectful, caring, and attentive. Cody, a CNA, goes above and beyond to make residents comfortable and well cared for. The PT and OT therapists are very helpful. NHC Cavette Hill staff truly cared about residents and their families. Reviewers highly recommend NHC-Cavette Hill. The staff have become friends to the families. The director and nursing staff provide quick responses to questions or concerns. There are caring employees among the staff who show compassion to residents.
A nurse allegedly gave pain medication to their grandmother without permission. The reviewer advised against choosing NHC if there were another option. It was claimed that admitting staff did not disclose that the second floor was COVID-positive. The hip dressing was not changed as ordered. Prescribed pain meds and ice were not given, and ice was rarely offered or refreshed. There were very long wait times after the nurse call button was pressed. The food was described as disgusting. Showers were not provided as scheduled and had to be requested repeatedly. COVID testing was delayed because nurses would not order it; a therapist had to intervene. Residents were quarantined with bed and room alarms, limiting mobility. The room and facility were not clean; trash was not emptied and floors needed vacuuming. Residents were left in their own filth and in soiled bedding. The facility was described as woefully understaffed, undertrained and irresponsible. A reviewer warned that the place is not trustworthy and not to send loved ones there. The kitchen and dining areas were dirty, with repeatedly awful, often cold food. The overall care was labeled inadequate due to staffing shortages and poor training.In a broad range of accounts from families and patients, encounters at NHC facilities reveal a striking divergence in experiences. Some families describe compassionate, responsive care from nurses, aides, therapists, and administrators, while others recount chronic understaffing, delays, and lapses in basic safeguards that left loved ones uncomfortable, unsafe, or ill. The shared thread is the real human stakes involved when an elderly relative needs rehabilitation, memory care, or ongoing medical oversight after surgery or a fall. Taken together, these narratives portray a system capable of both genuine kindness and disheartening gaps, depending on the day, the floor, and the personnel assigned.
At least two different facilities are described in these reviews, with Farragut frequently cited in both praise and complaint. On the positive side, several commenters emphasize that "everyone at NHC has gone above and beyond helping my Dad navigate an emergency move into memory care," and they credit the staff with patience, accessibility, and warmth. They recount confidence in the care team's attentiveness, quick responses to questions, and a sense of community fostered by directors, nurses, and therapists. One account highlights a resident who could connect with family via FaceTime, with staff answering questions and making individuals feel supported during a stressful transition. In these voices, the facility feels like a caring place with people who truly want to do right by residents.
Yet the Farragut remarks are not uniformly favorable. A series of more critical stories centers on communication gaps, delays, and what families perceived as a lack of proactive medical oversight. Some reviewers report not receiving timely nurse responses after activating call bells, and in one case, a patient's dressing change and general care steps described as ordered were inconsistently carried out. The issue of pain management also appears in several accounts: one family learned that a resident had received pain medication without a direct request, prompting concerns about who authorized what and whether patient consent was being consistently honored. The tension between honoring a resident's stated preferences (or refusals) and ensuring comfort when medical needs arise is a recurring theme in these critiques.
Infection control and COVID-19 navigation also feature prominently in the Farragut narratives. One family encountered a sign in the building that communicated a 2nd floor COVID-positive status, which was not disclosed during admission. The situation escalated when a relative began showing COVID symptoms, yet testing required multiple requests across several days, with a speech therapist eventually helping to order a test. The subsequent quarantine procedures - placing the patient in a wheelchair with alarms and restricting movement - illustrate the heavy precautions that can accompany an infection event, but the delay in testing and the uneven application of protocols leave families wondering about consistency in safety practices.
Cleanliness and day-to-day upkeep emerge as another source of tension. Several reviewers describe rooms and common areas that feel unclean or poorly maintained: trash not emptied, floors not vacuumed, and supplies like ACE wraps not managed as instructed. Food quality and meal service also draw strong reactions. Some reviewers take pride in an occasional positive spin on nutrition and dining experiences, praising flavorful meals or monthly special offerings, while others decry meals that arrive cold or look unappealing, with complaints about limited variety and inconsistent kitchen staffing. In short, the lived experience of daily life - dressing, showering, laundry, changing bandages, and meal times - varies dramatically between residents and shifts.
While many stories emphasize negative experiences, there are also large swaths of praise for care teams who are described as kind, patient, and capable under demanding circumstances. Multiple entries describe caregivers who are attentive, compassionate, and professional, and who make a deliberate effort to ensure residents feel seen and respected. Positive comments often center on the rehabilitation officers - physical therapy and occupational therapy teams - who are credited with providing valuable support that helps residents regain mobility and confidence. In some cases, families point to specific staff members who stood out, such as a CNA who went "above and beyond" to reassure and comfort a resident, or a therapy team that delivered practical, effective interventions during a difficult recovery period.
A separate cluster of reviews focuses on Cavette Hill Memory Care, where experiences likewise range from highly favorable to deeply troubling. On the favorable side, residents and families praise the atmosphere, the standard of care, and the effort put forth by staff to balance safety with a warm, home-like environment. Stories emphasize the importance of accessible staff who communicate well and respond promptly to questions, as well as individuals who go the extra mile to help residents with daily routines, social connection, and emotional support. Positive anecdotes often highlight the consistency and dedication of the team, including administrators who engage families and create a sense of trust during challenging times.
Conversely, Cavette Hill is also depicted as a place where management challenges, staffing shortages, and quality concerns undermine the daily experience. Some reviewers describe residents left in unsanitary conditions or in soiled bedding, with inadequate attention to basic needs. The same facility that earns praise for its caring staff also faces persistent complaints about understaffing, conflicting information, and perceived dishonesty or opacity from leadership. A few voices use strong language to express profound dissatisfaction with the level of care and supervision, including comparisons to neglect and insinuations about improper treatment. In these accounts, the call for improvements touches on both the logistics of staffing and the culture of accountability within the facility.
Taken together, the collective picture reveals a nuanced, mixed, and often contradictory landscape. For families considering NHC facilities, these accounts underscore several critical takeaways: the importance of clear communication and consent in medical decisions; proactive, consistent infection control and testing protocols; reliable housekeeping and sanitation; timely pain management and access to prescribed therapies; and the ever-present need for sufficient, well-trained staff who can respond promptly to both urgent and routine needs. They also remind us how powerful personal interactions can be - how a single devoted CNA, therapist, or nurse can transform a resident's day, while systemic strains can mute even the best intentions.
Ultimately, these stories invite ongoing attention to how care facilities balance compassion with safety, autonomy with oversight, and the realities of staffing shortages with the fundamental obligation to treat every resident with dignity. They illustrate that care quality at NHC can vary widely not only from facility to facility but also from shift to shift and day to day. For families and patients, the enduring message is one of vigilance and advocacy: seek multiple lines of communication, request detailed care plans, verify medication records, and stay engaged with the care team to ensure that your loved one's needs and preferences are consistently respected. The path to consistently excellent care is likely to be a collaborative, ongoing effort among residents, families, and the dedicated professionals who strive to deliver it.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McGhee-Tyson (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nhc Healthcare - Farragut in Knoxville, TN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to pamper themselves, as well as a fully furnished environment with private bathrooms and cable or satellite TV for their convenience.
Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions taken into consideration. For those who prefer to cook their own meals, there is a kitchenette available. Housekeeping services are provided to maintain cleanliness and tidiness.
In terms of activities and entertainment, residents have access to a fitness room, gaming room, small library, and outdoor space for recreation. There is also a computer center with Wi-Fi/high-speed internet for those who want to stay connected.
Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is provided to ease the transition for new residents.
The care services at Nhc Healthcare - Farragut include 24-hour call system and supervision for safety and peace of mind. Trained staff are available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions and diabetes diets are accommodated.
The community also offers mental wellness programs to support the emotional well-being of its residents. Planned day trips, scheduled daily activities, resident-run activities, and fitness programs are organized to keep residents engaged and entertained.
Located conveniently in Knoxville, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. In addition, there is transportation service available as well as close proximity to hospitals and theaters.
Overall, Nhc Healthcare - Farragut provides a comfortable living environment with various amenities and care services tailored to meet the needs of its assisted living residents while promoting an active lifestyle within the local community.
Nhc Healthcare - Farragut is located at 120 Cavett Hill Lane, Knoxville, TN 37922 in Loudon County, Tennessee
Nhc Healthcare - Farragut on seniors.fyi includes 3 photos including images showing decor, stairs, and more.
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