Prime West Knoxville

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  • Interior

    A floor plan of a one-bedroom apartment, featuring a living room, kitchen, bathroom, and balcony.
  • Living Room

    A detailed floor plan of a two-bedroom apartment, featuring a kitchen, living room, and bathroom.
  • Building

    A modern residential apartment complex with a well-maintained lawn and clear blue sky.
  • Architecture

    A detailed floor plan of a two-bedroom apartment featuring a living room, kitchen, and bathrooms.
  • Bedroom

    A detailed floor plan of a one-bedroom apartment, featuring a living room, kitchen, and bathroom.
  • Dining

    A detailed floor plan of a compact one-bedroom apartment featuring a living room, kitchen, dining area, bathroom, and balcony.
  • Kitchen

    A two-bedroom apartment floor plan featuring a living room, kitchen, bathroom, and balcony.
  • Floor Plan

    A floor plan of a one-bedroom apartment featuring a living room, kitchen, bathroom, and dining area.

Prime West Knoxville

1932 Falling Waters Road, Knoxville, TN 37922

For more information about senior living options: (844) 490-3973

4.8 from 65 reviews
5 stars
59
4 stars
3
3 stars
1
2 stars
1
1 stars
1

Independent Living

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    Overall Review of Prime West Knoxville

    Pros

    • pro The staff goes above and beyond every day to ensure residents feel cared for, comfortable, and valued.
    • pro The community has a warm, welcoming atmosphere filled with laughter, great food, and genuine friendships.
    • pro Prime West Knoxville is a wonderful place for seniors who want independent living with a caring touch.
    • pro The facility is beautiful, clean, well-maintained, and thoughtfully laid out for comfort and accessibility.
    • pro The staff are like family, attentive, knowledgeable, and always willing to go the extra mile.
    • pro The activities and amenities keep residents engaged, with something for everyone - from live music and parties to crafts and outings.
    • pro The dining program offers chef-prepared meals in a social dining room with a broad selection.
    • pro The sense of belonging is strong, and residents often say Prime West Knoxville feels like home.

    Cons

    • pro Some residents felt the new corporate owners ruined Prime West Knoxville, saying it was all about money and residents deserved top-quality food.
    • pro They described the management as having a "supreme dictator" style, with very few activities available.
    • pro One reviewer reported a week with no hot water.
    • pro They found the apartment's closet to be tiny and noted that extra storage had to be paid for.
    • pro They said the dog facilities were inadequate, which influenced their decision not to choose Prime West Knoxville.
    • pro A reviewer criticized a job advertisement, calling the employer "trash" to work for.

    Review

    Prime West Knoxville is best suited for active, independent seniors who want a vibrant, maintenance-free lifestyle in a resort-like setting. It is clearly pitched to residents who crave social connection, a full calendar of on-site activities, and high-quality dining, all within a modern, well-kept building. The apartments, whether one or two bedrooms, offer conveniences like full kitchens and in-unit laundry, and the campus design prioritizes light, accessibility, and open social areas. For families seeking a place where life feels like a welcoming neighborhood rather than a clinical arrangement, Prime West Knoxville delivers a compelling sense of belonging from day one.

    That said, alternatives deserve consideration for those with different care needs or expectations. Anyone who requires ongoing assisted living, memory care, or hospital-level medical support should look toward communities that provide a formal continuum of care. Prospective residents who prefer a quieter, smaller, less active environment or who want tighter control over dining, schedules, and programming may find the pace and culture at Prime West Knoxville too bustling. Families should also be mindful of potential shifts in ownership or management approach and how those changes could influence service style, pricing, or responsiveness. A few reviewers flag concerns about management tone and decision-making at times, suggesting a closer look at current leadership and resident feedback before committing.

    The strongest pros - staff warmth, authentic hospitality, and a genuinely thriving social fabric - largely offset the notable caveats. Residents repeatedly describe a staff that feels like family, teams that go above and beyond, and a leadership group committed to resident well-being. The community's energy translates into meaningful engagement: robust activity schedules, clubs, trips, and entertainment that keep seniors connected and purposeful. Mealtime is a real value proposition, with chef-prepared meals served in a dining room designed for social dining, plus a coffee and ice-cream option that fuels everyday sociability. When the ability to stay active and social is top-of-mind, Prime West Knoxville delivers results that are hard to match in comparable markets.

    Amenities reinforce the decision to move in, and they align with independent seniors who dislike the maintenance of home ownership. The campus features a pickleball court, putting greens, a theater, a gym, arts and crafts, and a hydroponic greenhouse, along with a well-regarded dining program and on-site transportation. In addition, the 24-hour concierge presence and on-site wellness supports - such as physical therapy opportunities - remove friction for residents aging in place. The environment feels safe, clean, and thoughtfully designed to minimize daily hassles: spacious common areas, accessible layouts, and visible staff support. For dog lovers, the community invites pets and includes outdoor spaces to accommodate four-legged companions, though some early tours noted the pet accommodations could be clarified on specifics in certain buildings.

    One practical caveat worth verifying on a current tour is the management style and recent operational history. A subset of reviews references a "supreme dictator" approach during leadership transitions and a serious hot-water outage in the first months of operation. While many residents and families praise Maureen and the ED's constructive impact, the possibility of a rigid culture or episodic service gaps cannot be ignored. Prospective tenants should request up-to-date feedback from current residents, confirm hot-water reliability, and ask how the community handles maintenance and resident concerns under the present ownership structure. Also, confirm the exact inclusions and any potential exceptions in the all?inclusive-feel that many reviews tout - some residents report generous dining and activity options, while others urge clarity on any ancillary charges.

    The bottom line is practical and clear: Prime West Knoxville excels for independent seniors who want a lively, well-supported community with excellent dining, abundant activities, and genuine staff engagement. It is less suited for residents needing ongoing care that extends beyond independent living, and for families who fear potential management rigidity or price shifts tied to ownership changes. A tour should be treated as an investment in clarity: speak with residents, walk through the dining room during peak service, review the activity calendar, and assess how the current leadership responds to feedback. If the goal is to live among energized peers in a beautiful facility with accessible amenities - and to do so with a high level of service - the odds strongly favor Prime West Knoxville.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McGhee-Tyson (6 miles away) McGhee-Tyson (6 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Prime West Knoxville is a premier assisted living community located in the bustling city of Knoxville, TN. We offer a wide range of amenities and care services to ensure our residents enjoy a comfortable and fulfilling lifestyle.

    Our spacious apartments are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Each apartment also features a kitchenette for residents who prefer to prepare their own meals. Our dedicated housekeeping staff ensures that each apartment is kept clean and tidy.

    Residents can enjoy the beautiful outdoor space in our garden, perfect for taking leisurely strolls or simply enjoying the fresh air. We also offer move-in coordination services to make the transition into our community as smooth as possible.

    We understand the importance of maintaining good health, which is why we provide assistance with dressing, meal preparation, medication management, and hospice waiver services. Our mental wellness program aims to improve overall cognitive function and emotional well-being.

    Dining at Prime West Knoxville is tailored to meet individual dietary needs and restrictions. Our community offers nutritious meals prepared by our culinary team who are trained in providing specialized diets.

    Residents can engage in various activities that are tailored to their interests. We have resident-run activities where they can showcase their talents and hobbies. Additionally, we have scheduled daily activities that encourage socialization and engagement with fellow residents.

    Prime West Knoxville benefits from its prime location with numerous cafes, parks, pharmacies nearby. Residents have easy access to essential amenities such as restaurants, places of worship, theaters as well as medical facilities including physicians and hospitals.

    At Prime West Knoxville, we strive to provide exceptional care in a warm and welcoming environment.

    Nearby Places of Interest

    This part of Knoxville, Tennessee offers a convenient and bustling suburban community with a variety of amenities within close proximity. Residents can enjoy dining options such as Chick-Fil-A, Soccer Taco, and Donatos Pizza, as well as popular cafes like Starbucks and Kbrew. There are also pharmacies like Walgreens and CVS nearby for easy access to medication and healthcare services. For medical needs, there are several physicians' offices and hospitals within a short distance including The Breazeale Clinic for Plastic Surgery and Covenant Health. Additionally, there are places of worship such as Cedar Springs Presbyterian Church for spiritual fulfillment. Outdoor enthusiasts can explore parks like Anchor Park and PetSafe Park, while those looking for entertainment can visit theaters like Regal Cinebarre West Town Mall or Regal Pinnacle ScreenX. Overall, this area provides a vibrant community with a range of amenities suitable for senior living.

    Restaurants

    • Chick-Fil-A (0.3 miles)
    • Soccer Taco (0.4 miles)
    • McDonald's (0.5 miles)
    • Donatos Pizza (2.1 miles)
    • Lakeside Tavern (3.1 miles)
    • Culver's (3.4 miles)
    • Carolina Ale House (3.4 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (0.5 miles)
    • Walgreens (3.4 miles)
    • Heartland Infusion (3.5 miles)
    • Heartland Apothecary (3.6 miles)
    • Walgreens (4.2 miles)
    • Walmart Pharmacy (4.4 miles)

    Cafes

    • Starbucks (0.5 miles)
    • Kbrew (2.1 miles)
    • Starbucks (4.1 miles)
    • Honeybee Coffee (4.1 miles)
    • Starbucks (4.7 miles)
    • Sticky Rice Cafe (4.7 miles)
    • Starbucks (4.9 miles)

    Physicians

    • The Breazeale Clinic - For Plastic Surgery (0.8 miles)
    • Shults Pediatrics (1.1 miles)
    • Gallaher Plastic Surgery (1.4 miles)
    • Paul D Mcgowan Jr DDS (1.6 miles)
    • Knoxville Orthopaedic Clinic (3.4 miles)
    • Knoxville Orthopaedic Surgery Center (3.4 miles)
    • Jack Scariano Jr MD (3.4 miles)

    Hospitals

    • Peninsula Hospital (3 miles)
    • Covenant Health (3.6 miles)
    • Turkey Creek Medical Center, Labor And Delivery (4.5 miles)

    Places of Worship

    • Cedar Springs Presbyterian Church (3.3 miles)
    • Concord United Methodist Church (4.2 miles)
    • Faith Promise Church (5 miles)
    • First Cumberland Presbyterian Church (5.2 miles)

    Parks

    • Anchor Park (4.5 miles)
    • PetSafe Park (4.8 miles)
    • Campbell Station Park (5.5 miles)

    Theaters

    • Regal Cinebarre West Town Mall (4.7 miles)
    • Regal Pinnacle ScreenX, 4DX, IMAX & RPX (5.1 miles)

    Frequently Asked Questions

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