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Prime West Knoxville

Prime West Knoxville is an independent living community in Knoxville, TN.

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Prime West Knoxville

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  • Interior

    A floor plan of a one-bedroom apartment, featuring a living room, kitchen, bathroom, and balcony.
  • Living Room

    A detailed floor plan of a two-bedroom apartment, featuring a kitchen, living room, and bathroom.
  • Building

    A modern residential apartment complex with a well-maintained lawn and clear blue sky.
  • Architecture

    A detailed floor plan of a two-bedroom apartment featuring a living room, kitchen, and bathrooms.
  • Bedroom

    A detailed floor plan of a one-bedroom apartment, featuring a living room, kitchen, and bathroom.
  • Dining

    A detailed floor plan of a compact one-bedroom apartment featuring a living room, kitchen, dining area, bathroom, and balcony.
  • Kitchen

    A two-bedroom apartment floor plan featuring a living room, kitchen, bathroom, and balcony.
  • Floor Plan

    A floor plan of a one-bedroom apartment featuring a living room, kitchen, bathroom, and dining area.

1932 Falling Waters Road, Knoxville, TN 37922

For more information about senior living options: (866) 208-4318

4.8 from 67 reviews
5 stars
60
4 stars
3
3 stars
1
2 stars
2
1 stars
1

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2026

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Overall Review of Prime West Knoxville

common 47 reviews mention this

Staff kindness comes through

Residents and visitors repeatedly describe staff as friendly and responsive.

Across the reviews, people point to a welcoming staff and management team that’s attentive when residents need help. Many residents describe day-to-day support through friendliness at the front desk, accommodating responses to questions, and help that makes it feel comfortable soon after moving in. A smaller set of reviews, however, call out rude or unresponsive behavior from specific staff or management, including concerns that issues were not addressed.

differentiator 18 reviews mention this

Meals and dining service

Restaurant-style meals and dining support are a frequent highlight.

Food and dining show up often, with residents describing meal quality and a dining room setup that supports social time. Multiple reviews also mention full meal service and options like daily meals served, along with extras such as a coffee and ice cream bar. The kitchen staff is also mentioned in the negative review, where the reviewer blames the kitchen for a low rating, and one review criticizes the quality of the food after ownership changes.

  • A detailed floor plan of a compact one-bedroom apartment featuring a living room, kitchen, dining area, bathroom, and balcony.
  • A floor plan of a one-bedroom apartment featuring a living room, kitchen, bathroom, and dining area.
caveat 4 reviews mention this

Management concerns and inconsistency

A few reviews describe problems with management response.

While many reviews are positive, a handful raise concerns about how management handles complaints and daily issues. One reviewer describes rude kitchen staff and says the situation was not changed after speaking with the owner, and another criticizes new ownership as prioritizing money over residents. A separate review complains about management style and cites issues like no hot water for a week, while a job-interview review reflects poorly on the organization’s hiring approach.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Independent Living Independent Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • McGhee-Tyson (6 miles away) McGhee-Tyson (6 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • Assistance with dressing Assistance with dressing
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Knoxville, Tennessee offers a convenient and bustling suburban community with a variety of amenities within close proximity. Residents can enjoy dining options such as Chick-Fil-A, Soccer Taco, and Donatos Pizza, as well as popular cafes like Starbucks and Kbrew. There are also pharmacies like Walgreens and CVS nearby for easy access to medication and healthcare services. For medical needs, there are several physicians' offices and hospitals within a short distance including The Breazeale Clinic for Plastic Surgery and Covenant Health. Additionally, there are places of worship such as Cedar Springs Presbyterian Church for spiritual fulfillment. Outdoor enthusiasts can explore parks like Anchor Park and PetSafe Park, while those looking for entertainment can visit theaters like Regal Cinebarre West Town Mall or Regal Pinnacle ScreenX. Overall, this area provides a vibrant community with a range of amenities suitable for senior living.

Restaurants

  • Chick-Fil-A (0.3 miles)
  • Soccer Taco (0.4 miles)
  • McDonald's (0.5 miles)
  • Donatos Pizza (2.1 miles)
  • Lakeside Tavern (3.1 miles)
  • Culver's (3.4 miles)
  • Carolina Ale House (3.4 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Walgreens (3.4 miles)
  • Heartland Infusion (3.5 miles)
  • Heartland Apothecary (3.6 miles)
  • Walgreens (4.2 miles)
  • Walmart Pharmacy (4.4 miles)

Cafes

  • Starbucks (0.5 miles)
  • Kbrew (2.1 miles)
  • Starbucks (4.1 miles)
  • Honeybee Coffee (4.1 miles)
  • Starbucks (4.7 miles)
  • Sticky Rice Cafe (4.7 miles)
  • Starbucks (4.9 miles)

Physicians

  • The Breazeale Clinic - For Plastic Surgery (0.8 miles)
  • Shults Pediatrics (1.1 miles)
  • Gallaher Plastic Surgery (1.4 miles)
  • Paul D Mcgowan Jr DDS (1.6 miles)
  • Knoxville Orthopaedic Clinic (3.4 miles)
  • Knoxville Orthopaedic Surgery Center (3.4 miles)
  • Jack Scariano Jr MD (3.4 miles)

Hospitals

  • Peninsula Hospital (3 miles)
  • Covenant Health (3.6 miles)
  • Turkey Creek Medical Center, Labor And Delivery (4.5 miles)

Places of Worship

  • Cedar Springs Presbyterian Church (3.3 miles)
  • Concord United Methodist Church (4.2 miles)
  • Faith Promise Church (5 miles)
  • First Cumberland Presbyterian Church (5.2 miles)

Parks

  • Anchor Park (4.5 miles)
  • PetSafe Park (4.8 miles)
  • Campbell Station Park (5.5 miles)

Theaters

  • Regal Cinebarre West Town Mall (4.7 miles)
  • Regal Pinnacle ScreenX, 4DX, IMAX & RPX (5.1 miles)

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