Northshore Heights - Knoxville

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Northshore Heights - Knoxville

8804 S Northshore Dr, Knoxville, TN 37922

For more information about senior living options: (844) 490-3973

4.5 from 53 reviews
5 stars
40
4 stars
8
3 stars
0
2 stars
2
1 stars
3

Assisted Living Memory Care

Northshore Heights - Knoxville Costs & Pricing

Northshore Heights in Knoxville presents a range of monthly costs that reflect the amenities and services offered at this senior living community. For a semi-private room, residents can expect to pay $3,442, which is notably higher than the average in Loudon County at $2,821 and the state average of $3,162. Studio apartments are available for $4,765, again surpassing both local and state averages. The cost escalates with larger accommodations; a one-bedroom unit is priced at $6,190 compared to $3,770 in Loudon County and $3,592 statewide. Finally, two-bedroom options reach $7,810, considerably above the county's average of $4,897 and Tennessee's overall rate of $3,962. This pricing indicates a premium for quality care and enhanced living experiences available at Northshore Heights compared to its surrounding region.

Floor plansNorthshore Heights - KnoxvilleLoudon CountyTennessee
Semi-Private$3,442$2,821$3,162
Studio$4,765$3,625$3,485
1 Bedroom$6,190$3,770$3,592
2 Bedrooms$7,810$4,897$3,962

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Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Northshore Heights - Knoxville

    Pros

    • pro Northshore Heights offers a safe and stimulating environment for residents.
    • pro The staff treat each person with respect and work hard to keep them happy.
    • pro It has created a warm, family-like atmosphere that feels like a home away from home.
    • pro The administrative and caregiving teams are responsive, caring, and dedicated.
    • pro The memory care and assisted living teams provide top-quality, personalized care.
    • pro The facility is beautiful and resort-like, with well-maintained grounds and scenic amenities.
    • pro The Activities Director keeps residents engaged with creative, meaningful activities.
    • pro Families report peace of mind and frequently recommend Northshore Heights to others.

    Cons

    • pro They describe Northshore Heights as "smoke and mirrors," suggesting the place looks impressive but neglects residents in memory care.
    • pro They say the memory care wing often staffs the newest, least qualified workers who park residents in recliners and ignore them, with few activities.
    • pro They accuse the corporate office of not caring and squeezing families for the last dime, with promises that go unkept.
    • pro They report a decline in care due to chronic short-staffing and high turnover, with residents left in the dark, beds unmade, slow service, and Mediocre-to-poor food.
    • pro They note that families have had to hire outside caregivers and provide daily assistance to compensate.
    • pro They cite a specific case of neglect where a 95-year-old resident is frequently found in the dark, still in pajamas, with the bed unmade.
    • pro They mention the water pressure in showers is very low, detracting from the experience.

    Review

    Northshore Heights in Knoxville is best suited for families seeking a warm, home-like assisted living environment with a strong emphasis on memory care and social engagement. The community consistently earns praise for its compassionate staff, resident respect, and a welcoming, family-oriented atmosphere that feels more like a resort than a facility. For families prioritizing daily interaction, meaningful activities, and a setting that visually and atmospherically supports a sense of belonging, Northshore Heights stands out as a top option in the Knoxville area. The Memory Care Unit is highlighted as safe, stimulating, and attentive, with staff who treat residents with dignity and who strive to keep dementia reignited with purposeful contact and routine. In short, this is where holidays and ordinary days alike aim to feel like belonging, not confinement.

    Those with broader concerns about staffing consistency or cost may want to consider alternatives. Several reviews point to uneven staffing levels, particularly in evenings and weekends, and to turnover that can disrupt continuity of care. Some families report having to supplement with external aides or to visit and oversee care more than anticipated, which can erode the predictive budgeting many families rely on. There are also voices cautioning about corporate dynamics and pricing practices, suggesting that the best deal may require careful scrutiny of what is included versus what incurs extra charges. For anyone whose priority is unblemished, 24/7 staffing reliability and predictable care without ongoing family involvement, a few other Knoxville options may deliver greater assurance.

    On the positive side, the pros consistently tilt toward a genuinely caring staff, a visible commitment to resident happiness, and a setting that reinforces dignity and connection. Reviews repeatedly praise employees for their dedication, kindness, and proactive communication with families. The environment is described as clean, beautifully maintained, and visually comforting - think mountain-lodge vibes, waterfall views, and outdoor spaces that invite socializing and relaxation. Residents are often engaged through a rich activities calendar, with the Activities Director singled out for taking a personal interest in keeping people involved. The dining experience and common areas contribute to a welcoming feel that reinforces the impression of a supportive, tightly knit community.

    Yet the main cons deserve decisive consideration. The most persistent risk is inconsistency in daily care due to staffing gaps, especially for memory care residents who require around-the-clock attention. Reports of under-staffing, neglect concerns, and the perception that newer, less-experienced aides are placed in memory care on fragile shifts create a tension between the ideal "home away from home" narrative and the lived experience in some cases. The perception that corporate pressures may drive price or service decisions adds another layer of caution for budgeting families. These factors do not negate the warmth and quality many families find here; they simply raise the bar for diligence during the decision process.

    For decision-makers, the action plan should be practical and focused. Start with a candid tour stringing together conversations with the memory care director, the activity team, and front-line caregivers to gauge real-world supervision and engagement patterns across different shifts. Request a current staffing ratio snapshot for memory care, and ask for a detailed, written care plan that outlines daily routines, medication management, and emergency responsiveness. Probe the dining program for variety and consistency, and inspect the care environment at night to assess whether residents are being monitored and engaged during the hours when reviews note gaps. Finally, scrutinize the cost structure for all-inclusive versus add-on charges, and secure references who can speak to care continuity over time.

    The verdict is clear for families who prize a resort-like ambiance fused with genuinely compassionate care and highly engaged memory care programming. Northshore Heights delivers on warmth, dignity, and social vitality, with residents often thriving under attentive, personable staff and a design that nurtures interaction and family involvement. It is a compelling choice when the goal is a visible sense of community and daily life infused with purpose. However, for households where consistent staffing, predictable care without ongoing family oversight, or budget predictability are non-negotiables, it is prudent to compare alternatives and verify current staffing stability and pricing before committing. When the right alignment exists - emotional fit, staff dedication, and a setting that feels like home - Northshore Heights stands as a premier Knoxville option.

    Features

    Housing

    • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
    • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Garden view Garden viewGarden views are important for seniors as they provide natural beauty and tranquility, promoting relaxation and overall well-being. Access to green spaces can also encourage outdoor activity and socialization, enhancing physical and mental health.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private patio, deck, or balcony Private patio, deck, or balconyHaving a private patio, deck, or balcony is crucial for seniors living in a retirement community as it provides them with access to fresh air, natural light, and the outdoors without having to leave their home. This outdoor space can promote physical activity, mental well-being, and socialization opportunities for seniors, contributing to an overall improved quality of life.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McGhee-Tyson (5 miles away) McGhee-Tyson (5 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
    • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
    • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
    • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
    • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
    • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
    • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
    • Bible study group Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
    • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
    • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
    • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
    • Mormon/LDS services Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging.
    • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
    • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
    • Visiting Rabbi Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
    • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

    Description

    Northshore Heights - Knoxville is a senior living community located in Knoxville, TN. Our community offers studio apartments specifically designed for individuals requiring memory care.

    At Northshore Heights, we provide a range of amenities to ensure the comfort and well-being of our residents. Our air-conditioned apartments have beautiful garden views and are located on the ground floor for ease of access. We also offer private patios, decks, or balconies for residents to enjoy the outdoors. Our indoor and outdoor common areas provide spaces for socializing and participating in various activities.

    Our caring staff is dedicated to providing personalized care to our residents. Services such as diabetic care, incontinence care, and medication management are available to meet individual needs. Wheelchair accessible showers ensure safety and convenience for all residents.

    In terms of dining, our professional chef prepares delicious meals that cater to specific dietary requirements such as low/no sodium, no sugar, and vegetarian options. Residents can enjoy restaurant-style dining or opt for room service if desired. Special dining programs are also offered to enhance the dining experience.

    We believe in promoting an active lifestyle and offer a variety of activities for residents to engage in both on-site and off-site. Bible study groups, Catholic services, cooking classes, Jewish services, Mormon/LDS services, Protestant services, as well as other religious services are available to meet spiritual needs. Additionally, visiting chaplains or priests are welcomed.

    Our prime location provides easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters,and hospitals - ensuring that our residents can easily access necessary amenities and healthcare services.

    At Northshore Heights - Knoxville, we strive to create a warm and supportive environment where individuals receiving memory care can thrive while maintaining their independence and dignity.

    Nearby Places of Interest

    Located in Knoxville, Tennessee, this area offers a variety of healthcare options with physicians specializing in pediatrics, plastic surgery, dental care, and eye health nearby. There are also several hospitals and pharmacies within a short drive for easy access to medical services and prescriptions. For leisure activities, there are cafes, restaurants serving a range of cuisines, as well as theaters for entertainment options. Additionally, places of worship are within close proximity for spiritual needs. The neighborhood also features Lakeshore Park for outdoor recreation. Overall, this area provides convenient amenities and services that would make it a comfortable choice for senior living.

    Physicians

    • Shults Pediatrics (1 miles)
    • The Breazeale Clinic - For Plastic Surgery (1.6 miles)
    • Paul D Mcgowan Jr DDS (2.4 miles)
    • Gallaher Plastic Surgery (3 miles)
    • Stanton Optical (3.5 miles)
    • Pellissippi Primary Care (3.6 miles)
    • Southeastern Retina Associates (3.8 miles)

    Hospitals

    • Peninsula Hospital (1.1 miles)
    • Covenant Health (4.8 miles)

    Pharmacies

    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.9 miles)
    • Food City Pharmacy (3.3 miles)
    • Walgreens (3.3 miles)
    • Walmart Pharmacy (3.6 miles)
    • Walgreens (3.6 miles)
    • First Pharmacy Management (3.8 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Kbrew (1.9 miles)
    • Starbucks (3.4 miles)
    • Sticky Rice Cafe (3.5 miles)
    • Starbucks (4.2 miles)
    • Hey Bear Cafe (5.1 miles)

    Restaurants

    • McDonald's (1.9 miles)
    • Donatos Pizza (1.9 miles)
    • Pero S Bar And Grill (2 miles)
    • Chick-Fil-A (2.2 miles)
    • Rooster's Bar & Grill (2.2 miles)
    • Scrambled Jake's Breakfast Company (2.3 miles)
    • Soccer Taco (2.5 miles)

    Places of Worship

    • First Cumberland Presbyterian Church (3.3 miles)
    • Cedar Springs Presbyterian Church (3.4 miles)
    • Fellowship Church Knoxville (4.5 miles)

    Theaters

    • Regal Cinebarre West Town Mall (3.3 miles)

    Parks

    • Lakeshore Park (3.9 miles)

    Frequently Asked Questions

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    Related Resources

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