Northshore Heights - Knoxville Costs & Pricing
Northshore Heights in Knoxville presents a range of monthly costs that reflect the amenities and services offered at this senior living community. For a semi-private room, residents can expect to pay $3,442, which is notably higher than the average in Loudon County at $2,821 and the state average of $3,162. Studio apartments are available for $4,765, again surpassing both local and state averages. The cost escalates with larger accommodations; a one-bedroom unit is priced at $6,190 compared to $3,770 in Loudon County and $3,592 statewide. Finally, two-bedroom options reach $7,810, considerably above the county's average of $4,897 and Tennessee's overall rate of $3,962. This pricing indicates a premium for quality care and enhanced living experiences available at Northshore Heights compared to its surrounding region.
| Floor plans | Northshore Heights - Knoxville | Loudon County | Tennessee |
|---|
| Semi-Private | $3,442 | $2,821 | $3,162 |
| Studio | $4,765 | $3,625 | $3,485 |
| 1 Bedroom | $6,190 | $3,770 | $3,592 |
| 2 Bedrooms | $7,810 | $4,897 | $3,962 |
Overall Review of Northshore Heights - Knoxville
differentiator
6 reviews mention this
Memory care feels closely supervised
Memory care residents are described as safe, engaged, and closely watched.
Residents and families specifically call out the memory care unit as providing a safe, stimulating environment. One family says their loved one enjoyed the extra attention after moving into memory care, while another describes residents being monitored throughout the day. A negative review also references memory care, but complains about evenings and weekends rather than the overall memory care concept. Several reviews also mention Alzheimer-related programming as part of what families liked during visits.
common
38 reviews mention this
Care staff responsiveness stands out
Staff are repeatedly described as kind, helpful, and responsive to concerns.
Across reviews, families describe the staff as caring, personable, and attentive to residents’ needs. Multiple reviewers mention quick responses from administrative or care staff when concerns come up, and several describe consistent day-to-day respect and support. Even reviews that are critical still use staff behavior and responsiveness as the main point of feedback, especially around supervision during evenings and weekends. Overall, the tone of the reviews centers on how residents and families feel cared for by the team.
common
11 reviews mention this
Activities keep residents engaged
Residents are described as having frequent activities and engagement throughout the day.
Many reviews highlight activities as a daily part of life, including arts and crafts, games, music, and special events. Several families say their loved ones rarely feel bored and stay socially involved, with some describing structured engagement that continues even during late hours. A reviewer also praises the activity director by name and credits tailored, participatory programming. One negative review contrasts this by saying memory care has fewer activities than advertised.
common
8 reviews mention this
Dining earns consistent praise
Dining is repeatedly described as good, with menus families can review.
Food shows up often in reviews, including praise for meals being good and menu options being accommodating. Families mention dining-area atmosphere during visits and note that residents spend time in the dining area as part of the day. One review comments that the menu felt basic, but still adequate, while others describe stronger satisfaction with the food. The community also offers restaurant-style dining and dietary options such as low/no sodium, gluten-free, and vegetarian meals.
differentiator
10 reviews mention this
Grounds and outdoor spaces feel resort-like
Outdoor spaces like a patio and water feature are a recurring highlight.
Reviews frequently describe the community’s outdoor areas as a major positive, including a patio for relaxing and water features such as a waterfall and koi pond. Families also describe an appealing, non-institutional feel with seating areas and views that make the building feel more like a resort setting. Even among more mixed reviews, the facility’s look and cleanliness are repeatedly mentioned. The amenity list includes features like private patios or balconies, garden views, and indoor and outdoor common areas that align with what reviewers notice on-site.
caveat
3 reviews mention this
Pricing is a common trade-off
Some families say the community is expensive for what they expected.
Cost comes up in reviews as a trade-off, with at least a couple of families describing it as very expensive. One reviewer also notes that the all-inclusive cost felt higher than they were looking for. On the other hand, at least one family says they chose the community based on both location and cost, suggesting value perceptions vary by household.
caveat
2 reviews mention this
Some families report neglect concerns
A small number of reviews describe neglect and staffing-related lapses.
Two critical reviews report issues such as residents being left unattended and care falling short, including concerns raised about evenings and weekends. One reviewer links the problem to understaffing and high turnover, and another describes their experience as neglect. These critiques also mention slow service and the need to supplement with outside help, which contrasts with the more positive reviews about staff responsiveness and supervision.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
1-bedroom apartments
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Devotional services off-site
Garden view
Ground floor units
Handicap accessible
Indoor common areas
Kitchenette
Outdoor common areas
Private patio, deck, or balcony
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
McGhee-Tyson (5 miles away)
Ambulatory care
Diabetic care
Incontinence care
Medication management
Gluten-free
Art classes
Bible study group
Cooking classes
Jewish services
24/7 staff with memory-care focus and wide on-site amenities.
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