Preferred Care at Home - Roane & Anderson is a senior community in Knoxville, TN.
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Preferred Care at Home - Roane & Anderson in Knoxville, TN
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12627 Ridgepath Lane, Knoxville, TN 37922
To contact a resident: (865) 692-4000
For more information about senior living options: (866) 208-4318
Residents and families mention on-call support around the clock when needs come up.
Some reviewers say the agency is on call 24/7 and easy to reach for help when concerns happen. A few also describe calling the office when they have an issue and getting support.
Many reviewers describe caregivers who treat loved ones with respect, kindness, and patience.
A large share of reviews focus on caregiver demeanor, including patience, kindness, and respect during visits. Several families describe their loved one being comfortable, safe, and well cared for, including with attention to day-to-day needs. A few reviewers also mention caregivers feeling like a familiar part of the household.
Multiple reviews raise concerns about office responsiveness and consistency of scheduled help.
While many reviewers praise staff help, several others report problems with communication—such as not answering the phone or unclear follow-up. A few negative reviews also describe missed shifts, inability to get replacement help, or breakdowns in coordination with assessments and paperwork. One review also calls into question caregiver handling in a high-needs situation.
Reviews describe practical assistance alongside personal care, including light housekeeping and help with appointments.
Some families describe the support extending beyond caregiving to include practical help like light housekeeping and assistance with appointments. These same reviewers also describe being able to keep up with their own daily schedule because help is provided at the home.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
McGhee-Tyson (10 miles away)This part of Knoxville, Tennessee offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living situation. With several pharmacies located within a short distance, access to healthcare and medication is easily accessible. Additionally, there are numerous restaurants, cafes, and parks in the area for leisure activities and socializing opportunities. For medical needs, there are several physicians' offices nearby as well as an urgent care center for any immediate health concerns. Places of worship are also readily available for those seeking spiritual fulfillment. In terms of entertainment, there is a modern theater nearby for movie enthusiasts. The presence of a hospital with labor and delivery services provides peace of mind for seniors with ongoing healthcare needs. Overall, this part of Knoxville offers a mix of practical amenities and recreational options that could make it an attractive choice for senior living.
Preferred Care at Home - Roane & Anderson is located at 12627 Ridgepath Lane, Knoxville, TN 37922 in Loudon County, Tennessee
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