NHC Place Farragut

Pros

• The staff at NHC Place Farragut is friendly, accommodating, and provides caring support to the residents.
• Many residents enjoy a variety of activities, including engaging shows like performances from an Elvis impersonator.
• NHC Place Farragut offers a beautiful environment with well-maintained grounds and decor, creating a pleasant atmosphere for the residents.
• The facility has a strong rehabilitation unit that has significantly helped some residents improve their overall health and independence.
• Residents appreciate the delicious food options available at the facility, allowing for diverse meal choices.
• The community offers transportation services to assist residents in getting to medical appointments and shopping.
• Some caregivers demonstrate exceptional kindness and patience towards residents, fostering positive relationships with them.

Cons

• The facility is grossly understaffed and staff members are poorly trained, leading to inadequate care and poor conditions.
• Residents often wait for extended periods after pressing their call buttons, sometimes for over 45 minutes.
• There have been severe cases of neglect, including residents being left in soiled clothes and beds overnight.
• The staff does not adequately assist residents with bathroom needs, forcing them to use diapers instead.
• Complaints from family members are not taken seriously by the management.
• There was a lack of proper communication regarding care plans, which negatively impacted therapy quality for patients.
• Despite having some positive activities, many residents appear bored and disengaged due to insufficient programming.
• The memory care system is ineffective, failing to meet the complex needs of dementia patients.
• Concerns about medication management were raised, indicating a lack of oversight in administering prescriptions.
• Overall cleanliness of the facility is questionable, with reports of it being dirty at times.

Review

NHC Place Farragut has garnered a range of opinions from families and patients who have experienced its services, highlighting both positive aspects as well as significant areas of concern. Overall, the facility appears to be positioned as a modern assisted living and rehabilitation center with clean surroundings, various activities, and a friendly staff; however, these positive elements are often overshadowed by serious complaints regarding the quality of care provided.

Many reviewers praised NHC Place Farragut for its welcoming atmosphere and cleanliness. For instance, one family member shared that their father had a pleasant experience at the facility while undergoing rehabilitation after a medical event. They noted that the staff was generally accommodating and expressed satisfaction with the clean conditions of the premises. This sentiment was echoed by another reviewer who described the community as “very nice” due to numerous activities such as bingo games and visits from entertainers like an Elvis impersonator. The availability of transportation for medical appointments or shopping further enhanced this positive image.

However, contrasting experiences were reported by multiple reviewers who emphasized serious deficiencies in staffing levels and care standards at NHC Place Farragut. A recurring theme across several critiques involved understaffing issues that resulted in delayed responses to residents’ needs. One family recounted how their father often waited over 45 minutes for assistance after pressing his call button, leading to considerable distress. Another alarming incident involved a resident’s death after falling out of bed while waiting for help—a testament to potential negligence tied to inadequate staffing.

Several reviewers also pointed out poor management of personal hygiene and medication protocols within the facility. One individual claimed that residents were frequently left in soiled clothing overnight, while others reported medications being inadequately monitored or administered correctly. In particular, one review denounced the facility's insistence on using diapers for incontinent residents rather than assisting them properly in reaching bathrooms—an approach seen as degrading by some families.

In contrast to these negative impressions is a more uplifting account from a family member whose grandmother experienced remarkable improvements during her stay at NHC Place Farragut—regaining abilities lost during illness thanks to attentive care from staff members. This story illustrates that there are indeed dedicated professionals within the team working hard to enhance residents’ wellbeing amid systemic shortcomings reflected in other reviews.

Despite some progress made on behalf of patients under care, major operational flaws remain troubling for many families considering placement options for loved ones. Reviews indicated gaps in communication regarding care plans which appeared critical to ensuring tailored treatment approaches—for example, when one reviewer mentioned sufficient oversight wasn’t present even with access to medical professionals assigned specifically to memory care units.

Overall, while NHC Place Farragut presents itself as an inviting place filled with activities and kind personnel ready to provide help when needed, substantial concerns regarding patient safety due directly to staffing shortages create anxiety for families entrusting their loved ones’ health into this establishment's hands. The call is clear: prospective residents should undertake thorough due diligence before committing someone they love into this complex environment—balancing positive anecdotes against evidence pointing toward systemic issues affecting overall quality of care offered within its walls.

Transportation

• Enterprise Rent-A-Car (0.1 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.2 miles)
• Ingles Market (0.5 miles)
• Revco Drug Stores (0.6 miles)
• Farragut Pharmacy (1.4 miles)
• Walgreens (1.8 miles)
• Belew Drug Choto (2.9 miles)

Physicians

• Summit Medical Group at Farragut (0.6 miles)
• Farragut Medical Center (1.1 miles)
• Campbell Station Primary Care and Aesthetics (1.3 miles)
• Campbell Station Internal Medicine (1.6 miles)
• Dermatology Associates Of Knoxville (1.7 miles)
• Vein Clinics of America (2.3 miles)
• Field Center for Women's Health (3 miles)

Places of Worship

• St John Neumann Catholic Church (1.4 miles)
• Faith Promise Church (1.8 miles)
• Concord United Methodist Church (2.5 miles)
• Hindu Community Center of Knoxville (4.6 miles)
• Forgiveness Baptist Church (6 miles)
• Cedar Springs Presbyterian Church (6.2 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (2.9 miles)
• Starbucks (2.9 miles)
• Honeybee Coffee (3 miles)
• Nick & J's Cafe (5.1 miles)
• Starbucks (5.8 miles)

Parks

• Campbell Station Park (1.6 miles)
• McFee Park (1.7 miles)
• Anchor Park (1.7 miles)
• Mayor Bob Leonard Park (2.4 miles)
• PetSafe Park (4.1 miles)

Restaurants

• Hardee's (1.8 miles)
• Zaxby's (1.9 miles)
• Dos Agaves Mexican Restaurant (2 miles)
• Daddy Mac's Down Home Dive (2.1 miles)
• Chipotle Mexican Grill (2.5 miles)
• Calhoun's (2.5 miles)
• Smoky Mountain Brewery (2.5 miles)

Theaters

• Regal Pinnacle ScreenX, 4DX, IMAX & RPX (2.6 miles)

Hospitals

• Turkey Creek Medical Center, Labor And Delivery (3 miles)
• Covenant Health (4.1 miles)
• FMC Loudon (6 miles)