Avantara Norton

Pros

• The staff at Southridge are caring and attentive towards residents, providing a sense of comfort to families.
• One reviewer expressed joy in having their loved one stay at a facility where the staff genuinely cares for the residents.
• Another individual highlighted the positive experience they had with a previous relative, noting that the staff was energetic and well-liked during that time.
• The friendly demeanor of the CNA staff was mentioned, reflecting their commitment despite overwhelming circumstances.

Cons

• The facility is run down and poorly maintained, with dirty floors and unsanitary conditions, leading to concerns about the overall environment for residents.
• Staff members are overwhelmed and short-staffed, resulting in delayed responses to residents' needs and inadequate care.
• Residents often do not receive their meals on time or at all, impacting their nutrition and well-being.
• Personal items frequently go missing, creating frustration for families.
• Communication barriers exist due to staff language differences, complicating care for residents with specific needs.
• Safety standards appear to be low, with multiple incidents of falls and injuries reported among residents without adequate preventive measures in place.
• The overall organization of the facility has declined, leading families to seek alternative care options for their loved ones.

Review

The reviews of the hospice and nursing facility reveal a troubling and disturbing pattern of neglect, poor hygiene, understaffing, and inadequate care for residents, leaving many families feeling heartbroken and regretful about their loved ones' experiences. Multiple accounts illustrate not only the physical conditions of the facility but also the emotional toll these experiences took on both residents and their families.

Families recounted unimaginable scenarios occurring during critical moments when their loved ones required compassionate care. One reviewer lamented how their father's last days were spent in a facility that was described as "run down," with dirty floors and public bathrooms that were not maintained. The sight of bird droppings at the entrance exemplified a lack of basic cleanliness. Moreover, personal belongings such as blankets disappeared without explanation, and essential needs like hydration went unmet. Inadequate attention was given to residents who could not feed themselves; trays of food were simply dropped off rather than being served with dignity or assistance.

Another family expressed despair regarding their husband's treatment, highlighting improper accommodations that made it difficult for staff to provide any meaningful support. The husband suffered from Parkinson's disease, yet he was left with cold meals while his dietary needs went neglected. Instances where medications were not ordered as prescribed added to the heap of negligence experienced by patients in this facility. The communication barrier between caregivers and patients further exacerbated an already challenging environment where adequate care seemed unattainable.

While some reviews pointed out isolated positive experiences, such as caring staff members at one facility known as Southridge, even these sorrowful accounts reflected instability within management structures that led to disorganization over time. A past administrator who previously provided a well-regarded level of service had moved on, which left those remaining struggling under overwhelming circumstances and high staff turnover rates.

Families detailed not just feelings of helplessness but outright anger towards the administration for what they perceived to be incompetence—evident through unresponsive attendants and long wait times for basic requests like water or bathroom assistance. Residents often experienced long waits before receiving help after calling for aid—a delay that can be particularly dangerous for those needing immediate support due to medical conditions.

The consequences of understaffing were dire; case after case revealed tragic outcomes resulting from inadequate supervision during activities such as bathing or simply moving around the facility. One grieving family shared how their mother suffered serious injuries from multiple falls while under care at this institution—a clear indication that standards for patient safety were alarmingly low.

In conclusion, these reviews paint a sobering picture encapsulated by fear, frustration, and grief felt by families entrusted with placing loved ones in what should have been safe environments focusing on comfort during vulnerable times. Many individuals voiced strong recommendations against using this particular nursing home due to its deep-rooted issues affecting both operational efficiency and quality of life for those residing there—ultimately pleading for improved regulations or new ownership capable of prioritizing resident care over mere financial gain.

This part of Sioux Falls, South Dakota offers a variety of amenities and services that would be beneficial for seniors looking to relocate to the area. With a range of dining options such as Hibachi Grill & Supreme Buffet and The Original Pancake House nearby, residents can enjoy a variety of cuisines without having to travel far. Additionally, there are several reputable physicians in close proximity including Plastic Surgery Associates Of South Dakota and Dakota Dermatology for any medical needs. Parks like Yankton Trails Park and Sertoma Park provide opportunities for outdoor recreation and relaxation. Pharmacies such as Lewis Drug Stores and Walgreens are easily accessible for medication needs. In terms of transportation, the SAM Southwest Transfer Center is conveniently located for those who rely on public transit. Overall, this area offers a mix of conveniences that could make it an attractive option for seniors looking to settle in Sioux Falls.

Restaurants

• Hibachi Grill & Supreme Buffet (0.3 miles)
• Qdoba Mexican Eats (0.7 miles)
• Taphouse 41 (0.9 miles)
• Inca Mexican Restaurant (1 miles)
• The Original Pancake House (1.2 miles)
• Sertoma Butterfly House (1.5 miles)
• Burger King (1.6 miles)

Physicians

• Plastic Surgery Associates Of South Dakota (0.5 miles)
• Dakota Hearing Instruments (0.8 miles)
• Midwest Pain and Rehabilitation Clinic (0.8 miles)
• Dakota Dermatology (1 miles)
• Eye Site (1.2 miles)
• The Eye Doctors, PC (1.3 miles)
• North Central Urology (1.3 miles)

Parks

• Yankton Trails Park (0.6 miles)
• Sertoma Park (1.3 miles)
• McKennan Park (1.5 miles)
• Prairie Trail Park (1.6 miles)
• Lewis Park (1.8 miles)
• Lyon Park (2 miles)

Pharmacies

• Lewis Drug Stores (0.6 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Avera McKennan Campus Pharmacy (1.8 miles)
• Avera Pharmacy - Sioux Falls - Cliff Avenue (1.9 miles)

Cafes

• All Day Cafe (0.9 miles)
• Daily Clean Food and Drink (1.8 miles)
• Caribou Coffee (1.8 miles)
• Panera Bread (2 miles)

Places of Worship

• First Reformed Church (1.3 miles)

Hospitals

• Children's Care Hospital & School (1.5 miles)

Transportation

• SAM Southwest Transfer Center (1.9 miles)