Good Samaritan Society Luther Manor

Pros

• The staff at Good Samaritan Society Luther Manor has been very responsive and helpful over the phone.
• The resident doctor is described as very good and responsive, providing excellent support to residents.
• Residents enjoy well-lit rooms with lots of natural light, contributing to a pleasant living environment.
• The food served at the facility is reported to be very good and enjoyable for residents.
• The Social Services director has been instrumental in assisting families with financial issues and concerns.

Cons

• The family is disappointed with the care provided at the facility.
• Incorrect prescriptions were administered, leading to a significant decline in the father's condition.
• The bathroom goes uncleaned for days, creating unsanitary conditions.
• The father has fallen out of chairs and his bed, and staff have admitted they don't know how long he had been on the floor.
• Staff members walked past the father without offering him assistance when he was in need.
• The Director showed a lack of concern for addressing deficiencies in care management and dismissed feedback by suggesting families leave instead of improving conditions.
• There is an overall perception that there is no desire to enhance the care or living conditions for residents at the facility.

Review

The experience of families at the Good Samaritan Society Luther Manor appears to be a tale of two contrasting narratives, reflecting the complexities and challenges faced in senior care facilities. On one hand, there are positive accounts of the environment and staff responsiveness that paint a picture of satisfaction and comfort. On the other, there are deeply concerning criticisms highlighting severe lapses in care that have left families frustrated and distressed.

Residents like the father mentioned in the positive review express their contentment with various aspects of life at Luther Manor. The facility's ambiance is appreciated for its brightness, largely attributed to abundant natural light flooding into rooms. Such an environment not only enhances mood but also contributes positively to general well-being. Further enhancing his stay, the resident has reported favorable experiences with meals provided at the facility, describing them as "very good." This aspect can play a crucial role in maintaining health and happiness among elderly residents who might otherwise struggle with dietary issues.

In terms of medical care, this particular resident feels thankful for the attentiveness of the resident doctor. Responding promptly to needs and demonstrating competence has been highlighted as significant attributes that make a difference in patient care. Additionally, support from social services has proven essential for navigating financial complexities associated with long-term care. Families often face overwhelming paperwork and arrangements when securing proper accommodations for their loved ones; having knowledgeable staff at hand can ease some of these burdens.

Contrasting sharply with these positive sentiments is a deeply troubling account from another family member who expresses profound disappointment after several months within the same facility. Their experience reveals alarming issues surrounding medication management—specifically administering incorrect prescriptions—which has reportedly led to direct and negative impacts on their loved one's health. This critical failure raises serious questions about oversight protocols within the facility that should prioritize accurate medication administration and patient safety.

Further compounding these concerns is how basic hygiene standards appear to be neglected. Reports indicate uncleaned bathrooms remaining unsanitary for extended periods—a situation exacerbating any dignity that should accompany living arrangements in such settings. The lack of attention towards cleanliness detracts from what should be a comforting home-like atmosphere for residents needing specialized care.

Perhaps most distressingly, there are accounts of neglect regarding personal safety and mobility assistance where residents have fallen without sufficient emergency response or monitoring from staff members. Instances where residents were left unattended after falling—or observed going without assistance by numerous staff members—underscore a troubling culture (or lack thereof) of accountability throughout daily operations at Luther Manor.

The overarching sentiment emerging from these reviews suggests that while some individuals within Good Samaritan Society Luther Manor flourish amid adequate support and pleasant surroundings, systemic issues threaten overall quality assurance across all areas of resident care. When confronted with reports like those shared by disappointed families—particularly comments indicating dismissive attitudes from management toward concerns raised—it creates an urgent call for improvement in operational standards within assisted living environments.

In conclusion, it becomes essential for prospective residents and their families considering Good Samaritan Society Luther Manor or similar facilities to carefully weigh both sides presented by current experiences before making decisions about long-term placements for their loved ones. While certain aspects may shine brightly—like ambiance or culinary offerings—the specter of inadequate medical attention, negligence towards hygiene practices, and lapses in attentive caregiving loom large over other positives noted by satisfied residents’ family members seeking “good” homes for aging relatives unable to reside independently any longer.

Restaurants

• Hibachi Grill & Supreme Buffet (0.3 miles)
• Qdoba Mexican Eats (0.3 miles)
• Inca Mexican Restaurant (0.5 miles)
• Taphouse 41 (0.6 miles)
• The Original Pancake House (0.8 miles)
• Sertoma Butterfly House (1.3 miles)
• BB's Pub and Grill (1.4 miles)

Cafes

• All Day Cafe (0.6 miles)
• Caribou Coffee (1.5 miles)
• Panera Bread (1.9 miles)
• Daily Clean Food and Drink (2.1 miles)

Pharmacies

• Lewis Drug Stores (0.6 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Avera McKennan Campus Pharmacy (1.8 miles)
• Avera Pharmacy - Sioux Falls - Cliff Avenue (1.8 miles)
• Walgreens (1.9 miles)

Physicians

• Dakota Hearing Instruments (0.8 miles)
• Midwest Pain and Rehabilitation Clinic (0.8 miles)
• Plastic Surgery Associates Of South Dakota (1 miles)
• North Central Urology (1.1 miles)
• Sanford Health Behavioral Health Clinic (1.1 miles)
• Sanford Female Pelvic Medicine & Reconstructive Surgery Clinic (1.1 miles)
• Sanford Medical Building 3 (1.2 miles)

Hospitals

• Children's Care Hospital & School (0.9 miles)

Parks

• Yankton Trails Park (1 miles)
• Sertoma Park (1.1 miles)
• McKennan Park (1.4 miles)
• Lyon Park (1.8 miles)

Transportation

• SAM Southwest Transfer Center (1.7 miles)

Theaters

• Century Theatres (1.8 miles)

Places of Worship

• First Reformed Church (1.9 miles)