White Oak At North Grove in Spartanburg, SC
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290 North Grove Medical Park Drive, Spartanburg, SC 29303
For more information about senior living options: (844) 490-3973
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The mother's stay was wonderful, and the staff were great at catering to her every need with love. The facility felt like a home away from home thanks to warm, attentive care. The rose-filled courtyards and private outdoor spaces created a peaceful, idyllic setting. The CNAs and nurses were efficient, professional, and exceptionally kind and compassionate. The dining experience was exceptional, with meals customized to her preferences and a fresh fruit plate served daily. The staff went above and beyond in their care, making families feel confident and at ease. The rooms were spacious and well kept, contributing to a comfortable stay.
The cleaning department head and crew are far from professional. The aunt's room is always a mess, with sticky floors and surfaces to eat on. The bathroom looks as if it hasn't been cleaned in weeks, with visible bacterial growth. The staff are rude, unprofessional, and ignorant. They charge a lot but do not clean or maintain rooms; the facility is pretty on the outside but ugly inside. Myra is condescending, yells in replies, and is unprofessional. The admissions process is painful; calls go unanswered and information is hard to obtain. The business office is pushy and solely concerned with the next dollar. Call lights are not answered promptly, leaving residents waiting or in soiled briefs. Therapy can be minimal or inconsistent; residents may not receive adequate rehab.White Oak at North Grove in Spartanburg is best suited for families seeking a warm, home-like atmosphere where caregivers forge personal connections, and for residents who benefit from a well-regarded dementia care option and an appealing, garden-filled campus. It is a solid pick for those who prize daily attentiveness, personalized dining, and a setting that feels inviting and calm. Those whose decision hinges on relentless rehab intensity, ironclad administrative reliability, or trouble-free private-pay onboarding may want to consider alternatives.
Pros that endure across multiple experiences include genuinely compassionate staff, clean and well-maintained public areas, and an environment that many families describe as uplifting. Reviews repeatedly praise nurses and CNAs who treat residents with dignity, a dining program that can accommodate preferences, and moments of warmth that help families feel comfortable entrusting care. The facility's dementia unit is highlighted by several families as a stabilizing, secure space where residents receive steady supervision. The courtyards, gardens, and social programming contribute to a sense of normalcy and community that can make the days feel fuller for residents who thrive with companionship and routine.
Yet the pull of these strengths is regularly tempered by meaningful and concrete downsides. Admissions experiences have been inconsistent, with some families reporting delayed or unreturned communications and a front-desk contact who felt unresponsive or unhelpful. There are persistent complaints about staffing gaps and delayed call lights, with caregivers sometimes appearing overwhelmed during peak times. Rehab-focused reviewers describe sessions that are too short or infrequent, leaving families worried about progress toward independence, while others note that therapy was helpful when delivered with enough time and focus. Food quality is not universally praised, and several accounts describe meals that feel average or cold, which matters for residents who rely on nursing facilities for daily nourishment.
These cons do not erase the value found in the positives, but they do shape the overall risk calculus. The core advantage - consistently caring, personable staff - helps families accept occasional lapses in administration or therapy when their loved one is experiencing genuine kindness and respect. The beauty of the campus and the ability to tailor dining and daily routines to individual tastes can offset some frustration with operational friction. For residents with dementia or memory-care needs, the dependable staff presence and structured environment often outweigh intermittent communication or scheduling gaps, provided families stay engaged and ask pointed questions about care plans and progress.
For families weighing a move, the practical path is to probe the admission and rehab processes upfront. Schedule focused conversations with the admissions team to confirm insurance acceptance, rates, and any private-pay options, and request a clear, written care plan with milestones. Visit with a medical director or the head of nursing to gauge how care coordination works day-to-day, and observe the call-light process during a shift to see how promptly needs are addressed. Speak with current families about their experiences with rehab intensity, dining satisfaction, and housekeeping responsiveness. The more direct checks performed, the more transparent the fit becomes.
Ultimately, White Oak at North Grove stands as a credible, if imperfect, choice for seniors who value a welcoming ambiance and attentive, relationship-driven care. It works best when expectations are aligned with the realities of staffing variability and the need for proactive advocacy from families. Alternatives may appeal to those seeking more consistent rehabilitation outcomes, a tighter administrative process, or a different balance between atmosphere and clinical intensity. If this community is pursued, couples or families should enter with a plan: secure explicit care goals, insist on timely communications, and continuously monitor progress, ready to pivot if rehab and administrative expectations diverge from the lived experience.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak At North Grove is an assisted living community located in Spartanburg, SC. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
For beauty and grooming needs, we have a beauty salon on-site. Residents can stay entertained with cable or satellite TV in their fully furnished apartments. Our community-operated transportation provides convenient access to nearby destinations.
We understand the importance of staying connected in today's digital world, which is why we offer a computer center and Wi-Fi/high-speed internet access.
Dining at White Oak At North Grove is a pleasurable experience with our restaurant-style dining room that serves delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to cater to each individual's needs.
Our community features various spaces for leisure activities and relaxation. Residents can exercise at our fitness room or enjoy games at the gaming room. There is also a small library for those who love reading.
At White Oak At North Grove, we prioritize the well-being of our residents by providing services such as housekeeping, move-in coordination, and transportation arrangements for non-medical purposes. We also have a wellness center that offers programs to promote mental wellness.
Care services are available 24/7 with our call system and supervision provided by our dedicated staff. Assistance with daily living activities including bathing, dressing, and transfers is readily available. Our team ensures medication management and provides special diets such as diabetes diet.
Our location offers convenience with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby.
White Oak At North Grove strives to create an engaging and fulfilling lifestyle for our residents through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Come join our vibrant community where care meets comfort and independence meets companionship at White Oak At North Grove in Spartanburg, SC.
White Oak At North Grove is located at 290 North Grove Medical Park Drive, Spartanburg, SC 29303 in Spartanburg County, South Carolina
White Oak At North Grove on seniors.fyi includes 4 photos including images showing interior, cabinets, dining, chandelier, windows, lighting, decor, building, and more.
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