White Oak At North Grove in Spartanburg, SC
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Information last verified:
290 North Grove Medical Park Drive, Spartanburg, SC 29303
For more information about senior living options: (844) 490-3973
Her mother’s stay was wonderful, and the staff were great, catering to her every need with love. The nurses were great, and she seemed to enjoy dining with her new friends and the other entertainment. The facility is awesome, clean, and not depressing; all the staff were great to the mother. The White Oak North Grove staff went above and beyond in care, being efficient, professional, loving and attentive. The dining experience was exceptional, with meals customized to her preferences and a fresh fruit plate served daily.
The Director of Nursing is a joke and talks over people, not allowing them to explain the situation. CNAs are lazy and on their phones or watching TV. Staff in the 600 halls are rude. The uncle's room looks like it gets cleaned maybe once a week, and his bathroom isn't cleaned. Management's promises to fix issues are empty and never actually followed through. It took 18 minutes for someone to reach the uncle after the call bell, and this was actually timed. The uncle's drinks and food go missing, and two Ralph Lauren shirts are missing; staff claim they have no clue. The head of the cleaning department is unprofessional; the aunt's room is dirty with sticky floors and visible bacterial growth.White Oak at North Grove is best suited for families that prize a welcoming, park-like campus and are prepared to actively participate in care planning, particularly for dementia care or short-term rehabilitation. The facility presents a bright, well-maintained environment with comfortable common areas and pleasing outdoor spaces that can support mood and social interaction. For residents who can rely on a stable care team and clear care plans, the setting can foster a sense of home and steady progress. Still, the experience hinges on the consistency of staff across shifts and departments, so families should enter with firm expectations and a plan to monitor daily routines, responsiveness, and the alignment of therapy with stated goals.
Those who should strongly consider alternatives are families that require uniformly reliable service, consistently prompt response to call bells, and housekeeping that meets a high standard every day. The reviews reveal repeated gaps in basic responsiveness, with reports of delayed assistance, unclean rooms, and items going missing. Administrative and admissions interactions are described by some as brusque or opaque, and there is a troubling pattern of conversations that feel transactional rather than resident-centered. For anyone counting on steady rehabilitation progress or for long-term residents who depend on reliable daily support, these inconsistencies present a serious risk that can undermine safety, dignity, and overall well-being. In such cases, evaluating other Spartanburg options with stronger reputations for reliability is a prudent move.
On the positive side, the facility earns credibility from several accounts of genuine care when the right staff are engaged. The campus aesthetic, bright rooms, ample common spaces, and private courtyards, contributes to a calm, welcoming atmosphere that can support socialization and a higher quality of daily life. When care teams are consistent, families report compassionate nurses and CNAs, and dining experiences that accommodate individual preferences. In dementia units, residents can receive attentive supervision and respectful treatment, and some short-term rehab stories describe meaningful mobility gains and effective coordination between nursing and therapy staff. These pockets of excellence show that White Oak can deliver warmth, competence, and practical support, especially in environments where staff turnover is low and communication is clear.
The counterweight to these strengths is substantial. The most recurrent warnings center on call-light delays, slow or insufficient assistance, and persistent cleanliness issues in resident rooms. A subset of reviews describes rude or disengaged staff, with management that feels reactive rather than proactive in addressing concerns. Admissions and billing interactions are cited as problematic, leaving families uncertain about coverage, costs, and next steps. Therapy quality varies widely: some residents benefit from structured, goal-driven rehab, while others report limited sessions or a mismatch between therapy intensity and recovery needs. Taken together, these factors create a perception of a facility that can look impressive on the surface but struggles to translate that polish into consistently reliable daily care.
Overall, outcomes here depend heavily on securing a trustworthy care partner within the building. If a family can connect with a stable nursing and CNA team, and if therapy staff commit to a clear, measurable plan with regular updates, White Oak at North Grove can deliver tangible improvements and a comfortable, home-like experience. When such consistency is lacking, the gains quickly get lost amid missed care, communication gaps, and a perceived emphasis on revenue over resident welfare. For residents with substantial rehabilitation needs or high dependence, the risk of inconsistent service is too great without rigorous oversight and clear escalation channels. This is not a universal verdict, but a clear warning: the best-case scenario hinges on finding the right care leadership and maintaining vigilant advocacy.
Practical steps for families are essential. Schedule visits at different times and days to observe how staff respond to call lights and how quickly aides arrive in real life. Request meetings with the Director of Nursing and the admissions lead, review current care plans and recent progress notes, and verify the exact therapy schedule and expected daily rehabilitation time. Insist on transparency about private-pay options versus insurance coverage, and insist that billing expectations and discharge plans are documented upfront. If there is any hesitation about receiving consistent, attentive care, broaden the search to other options in Spartanburg with proven, steady track records for staffing stability, rehabilitation outcomes, and transparent operations. White Oak at North Grove can be a strong fit for the right resident, but it requires disciplined due diligence, proactive oversight, and a willingness to advocate to ensure the promised standard of care is actually delivered.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak At North Grove is an assisted living community located in Spartanburg, SC. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
For beauty and grooming needs, we have a beauty salon on-site. Residents can stay entertained with cable or satellite TV in their fully furnished apartments. Our community-operated transportation provides convenient access to nearby destinations.
We understand the importance of staying connected in today's digital world, which is why we offer a computer center and Wi-Fi/high-speed internet access.
Dining at White Oak At North Grove is a pleasurable experience with our restaurant-style dining room that serves delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to cater to each individual's needs.
Our community features various spaces for leisure activities and relaxation. Residents can exercise at our fitness room or enjoy games at the gaming room. There is also a small library for those who love reading.
At White Oak At North Grove, we prioritize the well-being of our residents by providing services such as housekeeping, move-in coordination, and transportation arrangements for non-medical purposes. We also have a wellness center that offers programs to promote mental wellness.
Care services are available 24/7 with our call system and supervision provided by our dedicated staff. Assistance with daily living activities including bathing, dressing, and transfers is readily available. Our team ensures medication management and provides special diets such as diabetes diet.
Our location offers convenience with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby.
White Oak At North Grove strives to create an engaging and fulfilling lifestyle for our residents through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Come join our vibrant community where care meets comfort and independence meets companionship at White Oak At North Grove in Spartanburg, SC.
White Oak At North Grove is located at 290 North Grove Medical Park Drive, Spartanburg, SC 29303 in Spartanburg County, South Carolina
White Oak At North Grove on seniors.fyi includes 4 photos including images showing interior, dining, chandelier, windows, lighting, decor, building, architecture, and more.
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