290 North Grove Medical Park Drive, Spartanburg, SC 29303
For more information about senior living options: (866) 208-4318
3.1 from 29 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
2
1 stars
11
Overall Review of White Oak At North Grove
differentiator8 reviews mention this
Food is a mixed bag
Dining is one of the most talked-about parts of the stay.
Several residents and families praise meals as tasty, filling, and able to match dietary preferences. Others describe the food as nasty, cold, or worse than cafeteria food, and some mention meals missing or not handled well. The community also provides restaurant-style dining, which fits the positive dining remarks while still leaving room for the negative food experiences some families reported.
caveat8 reviews mention this
Cleanliness divides opinions
Cleanliness is inconsistent across residentsâ experiences.
Some reviews say the building is clean, rooms are well kept, and the facility is maintained. Other reviewers report dirty rooms and bathrooms, sticky floors, and long delays in help, including instances where they describe being left in soiled items. Even with strong praise for the overall cleanliness in some stays, multiple families raise concerns about cleaning follow-through.
common10 reviews mention this
Staff care earns strong praise
Many residents and families describe staff as kind and responsive.
A large share of reviews say the nurses, CNAs, and other staff were caring, attentive, and helpful. Multiple families mention feeling confident in the staffâs care and highlight communication and responsiveness in their loved oneâs daily experience. At the same time, other reviews separately describe staffing and call-light issues, so the staff experience is positive for many, but not universal.
caveat8 reviews mention this
Therapy time can fall short
Rehab outcomes depend heavily on how much therapy is delivered.
Some families report good progress from physical or occupational therapy and say their loved ones received helpful care during short-term rehab. Other reviewers describe limited therapy time, days without therapy, or being left alone for long stretches, including disappointment with how much improvement occurred. One review also suggests staffing may not allow therapists to spend as much time as needed, even while calling other aspects of care strong.
caveat7 reviews mention this
Communication and follow-through vary
Families report uneven responsiveness from administration and internal communication.
Several negative reviews describe difficulty reaching admissions, with messages left unanswered and long waits for a return call. Others mention problems with updates and internal handoffs, where staff members did their jobs but information wasnât shared clearly. A few reviews also criticize managementâs handling of concerns, including claims that issues werenât addressed after being reported.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
126 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greenville-Spartanburg (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Carolina Pharmaceutical Research (0.1 miles)
Piedmont Reproductivity Endocrinology Group (0.3 miles)
Spartanburg Greer ENT & Allergy (0.3 miles)
North Grove Medical Park (0.3 miles)
Carolina Orthopedic Associates (0.3 miles)
Piedmont Reproductive Endocrinology Group North Grove Medical Center (0.3 miles)
Carolina Medical Affiliates (0.3 miles)
Restaurants
Denny's (1.6 miles)
Wade's Restaurant (1.7 miles)
Sun King Chinese Restaurant (1.7 miles)
Kenny's Home Cooking (1.7 miles)
Taco Bell (1.8 miles)
Chick-Fil-A (1.8 miles)
McDonald's (1.9 miles)
Hospitals
Spartanburg Regional Medical Center (1.8 miles)
Spartanburg Regional Wound Center (1.9 miles)
Spartanburg Surgery Center (1.9 miles)
Medical Group of the Carolinas - Woman's Clinic (2.7 miles)
Mary Black Health System Emergency Room/Department (2.8 miles)
Mary Black Memorial Hospital (2.8 miles)
Mary Black Hospital North Wing Entrance (2.8 miles)
White Oak At North Grove on seniors.fyi includes 4 photos including images showing interior, entrance, bedroom, hospital bed, kitchen, appliances, cabinets, dining, and more.
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