8020 White Avenue, Spartanburg, SC 29303
For more information about senior living options: (866) 208-4318
Overall Review of Magnolia Place - Spartanburg
Pros
The nurses and nursing aides were very sweet and knowledgeable.- The facility was very clean and the discharge went smoothly.
- The clinical team is great.
- The staff and all the therapy were wonderful.
- The room was fixed up nicely and kept clean, and the layout is pretty good.
- The second-shift nurses were wonderful with the patient.
Cons
The facility is described as a disgrace where family members are treated horribly. - Residents were left to starve and their diapers were not changed for two hours.
- Nurses allegedly ignored call buttons, taking up to two hours to respond.
- The handling of a resident’s broken leg was called disgusting and lacking any sympathy.
- Management is criticized for dirty offices, poor attitudes, and a culture that neglects patient care.
- The facility has experienced high turnover since COVID, leading to inconsistent care and poor communication with families.
- The food quality declined after COVID, with more sandwiches and soups and fewer full meals.
- Although the building is old, some rooms are dirty with foul odors and clutter, indicating neglect.
- CNAs are often unavailable or distracted by cell phones and do not consistently assist with call lights.
- Residents wait long times for bathrooms and showers, and some fall due to delays or inadequate supervision.
- Families feel the facility prioritizes money over residents and strongly advise against placing loved ones there.
- Overall, reviewers say this is not a place to rely on and urge others not to send loved ones unless there is no alternative.
Review
Magnolia Place in Spartanburg is best suited for families that will stay actively involved in care decisions, especially during rehab phases. The facility has a functioning rehabilitation and therapy suite, and when staff on the floor are attentive, residents can make meaningful progress toward returning home. The campus is easy to navigate for visitors, and some units feel newer and better kept, with cleanliness and basic comfort cited as positives. This is not a hands-off placement; the strongest value comes when families push for timely responses, consistent communication, and continuous oversight.
Those considering alternatives should note that Magnolia Place demands a high level of vigilance. If reliable, respectful interactions from every shift, steady administration, consistent call-light response, and predictable daily routines are non-negotiables, other communities may be a better fit. Several reviews point to long-standing concerns with staff availability, turnover, and management presence, which translates into uneven service quality. For families with limited capacity to intervene on a daily basis, the risk of gaps in basic care makes alternatives worth evaluating.
On the plus side, several residents benefited from capable rehab teams, with therapy professionals delivering regular contact that supported functional gains. Discharge planning and medical oversight in the rehab setting were praised in multiple accounts where staff demonstrated competence and a patient-centered approach. In the best cases, the facility’s newer unit and overall cleanliness contributed to a dignified stay, and some families spoke warmly of the nursing staff on certain shifts who provided compassionate, attentive care.
The most persistent red flags across the reviews center on on-floor care and administrative consistency. Reported issues include delays in responding to call lights, intermittent attentiveness from CNAs, and gaps in basic hygiene routines such as showers and baths, sometimes accompanied by delayed housekeeping and odors. Management was described by several families as distant or slow to engage, with dissatisfaction extending to the DON and administrative leadership. Patient rooms and common areas were occasionally cited as cluttered or not thoroughly cleaned, and equipment or supplies could be inconsistent, leading to criticism that safety and comfort are not reliably prioritized.
Weighing the pros against the cons, Magnolia Place offers genuine rehab capability and a clean, navigable environment, but the risk of inconsistent staffing and uneven leadership cannot be ignored. For a family willing to insist on routine updates, demand timely response to alarms, and maintain a hands-on presence for daily routines, the facility can deliver meaningful rehab and respectable daily living. For those requiring a consistently high-touch, well-coordinated bedrock of care and a management team that is visibly present and accountable, alternatives should be pursued.
In decision terms, Magnolia Place is a workable option only when the buyer is prepared to oversee care closely and push for accountability at every turn. It may serve well for short-term rehab or transition periods if therapy is the priority and family involvement is steady. If long-term residence is the goal and reliability across shifts, consistent communication, and proactive leadership matter most, families should compare other Spartanburg options where staff stability and management visibility are stronger. The choice hinges on the family’s ability to stay engaged and the facility’s willingness to elevate day-to-day oversight to a standard that makes safety, dignity, and timely care non-negotiable.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Greenville-Spartanburg (16 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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