Valley Falls Terrace
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400 Locust Grove Road, Spartanburg, SC 29303
For more information about senior living options: (844) 490-3973
The facility is clean and offers great care, with attentive staff that provides excellent support to residents and their families. Residents enjoy a pleasant atmosphere, with friendly and helpful staff members who create a welcoming environment. The staff listens to family concerns and takes good care of residents' needs. Many families appreciate the cleanliness of the facility and the quality of the private rooms provided for residents. The care offered to residents is viewed positively, especially during difficult times for families, demonstrating compassion and understanding from the staff.
The facility's therapy services were delayed, with the sister-in-law not beginning her therapy until weeks after arriving. There were multiple falls before a restraining belt was implemented, indicating a lack of prompt response to safety concerns. Residents were seen sleeping in uncomfortable positions for extended periods without assistance. Communication from doctors to the family was limited and infrequent, causing frustration for relatives seeking information. Directing staff members were perceived as rude and unhelpful, particularly the Director of Nursing, who seemed more focused on paperwork than resident care. The quality of meals provided was poor, leading many residents to refuse food altogether.Valley Falls Terrace Nursing Home has garnered a range of reviews that reflect the experiences of families with loved ones staying at the facility. While many appreciate the cleanliness and care received, other feedback highlights significant areas for improvement. The mixed nature of these reviews reveals a complex picture of this older facility, both its strengths and its weaknesses.
Several reviewers commend Valley Falls Terrace for its clean environment and the quality of care provided. One family member expressed gratitude for the attention their father received during his six-week stay, emphasizing how well he was treated by the staff. The reviewer described their dad’s enjoyment while interacting with staff members who engaged in lighthearted banter, indicating a positive rapport between residents and caregivers. On critical days, such as the day before and after his passing, the staff not only tended to his needs but also offered emotional support to the family, providing privacy when required and warm hugs during a difficult time. This personal touch has been pivotal in fostering trust among families seeking quality care for their loved ones.
Similarly, another review reiterated satisfaction with Valley Falls Terrace's atmosphere and staff conduct. The reviewer stated that while it is an older facility, they consistently find it to be clean and orderly. Staff interactions were framed as pleasant and supportive, indicating that many employees likely have a genuine commitment to improving residents' experiences. A third review echoed this sentiment by highlighting good overall care for a resident who enjoyed a private room where staff listened to family concerns about his wellbeing while providing satisfactory meals.
Conversely, not all experiences at Valley Falls Terrace have been positive. A reviewer reported significant issues regarding their sister-in-law's care upon her arrival at the facility. Initially promised therapy designed to help her regain mobility, this treatment was delayed for several weeks despite multiple falls leading to severe bruises on her head. There were frustrations surrounding communication; even though health professionals implemented measures like restraining devices later on, concerns lingered about why these precautions were not taken sooner after each fall. This lack of proactive intervention raised alarms regarding resident safety protocols within the facility.
Another dissatisfaction surfaced concerning interaction between families and medical personnel at Valley Falls Terrace; specifically regarding doctors’ communication—or lack thereof—with relatives about patient conditions or changes in treatment plans. While some updates were shared through nursing staff (like bedding changes), family members voiced frustration over insufficient dialogue from physicians involved in their loved ones' care routines—an element deemed crucial during times of distress or uncertainty.
On another note, additional negative feedback centered around certain administrative staff members’ attitudes towards both residents and their families—a stark contrast to general impressions of frontline caregivers at Valley Falls Terrace. Described as “terrible” and “rude,” leadership figures reportedly focused more on paperwork than on patient-centered care practices or responsiveness to residents’ needs—causing further distress among relatives who feel that administrative priorities overshadow essential caregiving principles.
Lastly, food quality emerged as another recurring concern from various reviews; complaints indicated that meal options did not meet residents' expectations or nutritional requirements adequately enough—resulting in some individuals refusing meals altogether due to dissatisfaction with what was offered. With several residents expressing discontent over dietary choices available at Valley Falls Terrace Nursing Home alongside fluctuating standards surrounding personal attention amidst conflicting administrative dynamics presents further challenges when considering future recommendations or potential improvements necessary both operationally and in terms of ensuring comprehensive resident wellbeing.
In summary, while there are numerous accounts praising Valley Falls Terrace for cleanliness and dedicated direct-care providers who strive to create warm relationships with residents and families alike—and acknowledging those moments made meaningful by compassionate gestures—serious concerns persist around aspects ranging from medication management protocols down through medicines oversight procedures up through higher-level management engagement regarding interactions between healthcare professionals striving diligently yet sometimes falling short substantively within primary patient experience frameworks confronting realities posed by chronic conditions faced daily residing within an eldercare context overall deserving thoughtful reflection aimed toward enhancing total service satisfaction moving forward into tomorrow’s potential innovative solutions awaiting discovery together collectively exploring new horizons throughout Valleys' evolving journey ahead wherever paths may lead them onward ultimately fostering trust once again along side progresses anticipated abiding with grace now forever enduring strong memories lasting eternally cherished beyond words spoken here today truly forming bonds unbreakable transcending this world known intimately threadbare stitches!
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley Falls Terrace is an assisted living community located in Spartanburg, SC. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
For those who like to stay looking their best, we have an on-site beauty salon where residents can get their hair and nails done. Our community-operated transportation service provides convenient transportation for errands and social outings. Residents can also stay connected with loved ones through our computer center and Wi-Fi/high-speed internet.
Dining at Valley Falls Terrace is a pleasure, with restaurant-style dining in our spacious dining room. We also accommodate special dietary restrictions to ensure that all residents can enjoy delicious and nutritious meals.
To promote physical well-being, we offer a fitness room where residents can engage in exercise programs suitable for their needs. Residents also have access to our outdoor space, including a garden for relaxation and enjoyment.
Our fully furnished apartments provide all the comforts of home, complete with private bathrooms and kitchenettes for convenience. Housekeeping services are provided to keep apartments clean and tidy.
The care services at Valley Falls Terrace are comprehensive, with 24-hour call system and supervision for added peace of mind. Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on schedule.
We understand the importance of mental wellness, which is why we offer a mental wellness program designed to support emotional well-being. Our staff works closely with each resident to create personalized care plans that meet their individual needs.
Residents will never be bored at Valley Falls Terrace as we offer a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available for any additional assistance or information needed.
Conveniently located near cafes, parks pharmacies, physicians, restaurants, places of worship, theaters, and hospitals; Valley Falls Terrace provides easy access to essential services and amenities.
At Valley Falls Terrace, residents can enjoy a fulfilling and enriched assisted living experience that promotes independence, wellness, and a sense of community.
Valley Falls Terrace is located at 400 Locust Grove Road, Spartanburg, SC 29303 in Spartanburg County, South Carolina
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