Elmwood Nursing And Rehabilitation Center
Save225 Elmwood Avenue, Providence, RI 02907
For more information about senior living options: (844) 490-3973
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The collection of impressions about this facility runs from gleaming praise to sharp criticism, painting a nuanced picture of a place that clearly has strengths in some areas and serious perceived gaps in others. Several reviews foreground a clean, inviting environment where residents appear well cared for on a daily basis, and where the ambiance and activities are praised as a bright spot. In particular, the residents themselves are described as "very nice," and the facility's overall upkeep and organization are repeatedly highlighted as positive attributes. The activities director is singled out as someone who adds a lot of value, suggesting a campus culture that prioritizes engagement and quality of life.
On the positive end, there are a number of testimonials that celebrate the facility's rehabilitation and therapy services. A few reviewers specifically call out the physical therapy team as top-tier, indicating that the rehab program is a major strength. Several accounts emphasize warmth and professionalism across the staff spectrum - maintenance workers, certified nursing assistants, nurses, therapists, and even upper management - together contributing to a welcoming atmosphere for both patients and visitors. One family member even notes that the entire staff went out of their way to make their loved one feel valued, from the moment they arrived to ongoing daily care and communication. The sense of a caring, family-like environment is a recurring thread in the most glowing reviews.
There are also deeply positive, almost heartfelt testimonials about individual experiences with care. One reviewer describes their father's care as pivotal to his quality of life at nearly 91 years old, praising the nursing staff and the facility's communication as daily, reliable, and compassionate. The reviewer suggests that the staff treat loved ones like family and even expresses a wish to award "20 stars." Another long-term resident's family member recounts two years of Alzheimer's care that was marked by kindness and a heartfelt, personal touch from the direct care team on his floor. These observations highlight a core strength: when care staff are attentive, communicative, and empathetic, families feel their loved ones are treated with dignity and respect.
Yet the reviews also give voice to serious concerns that cannot be overlooked. A number of comments describe experiences that fall far short of those positive portrayals, focusing on communication breakdowns, staffing realities, and perceived prioritization of staff convenience over resident needs. Some reviewers report frustrating and disheartening interactions with front-desk or phone staff, characterizing particular calls as confusing or inconsistent about whether they were speaking to a patient or trying to reach one. The sentiment is amplified by complaints about the quality and reliability of phone triage, and a sense that basic communication and follow-through are not dependable. One reviewer harshly contrasts this experience with the rest of the facility, implying a systemic issue in admissions-related communication.
Medical and safety-related concerns appear in several accounts as well. One family describes a failure to follow specific medical instructions after learning their relative had diabetes and high blood pressure, accompanied by a warning not to bring a loved one to the facility unless the family is prepared to take responsibility for care. Others allege unsanitary conditions or inadequate attention to treatment plans, with several pointing to reports of poor care for mental health needs and problematic, unsafe situations involving residents' privacy and safety. There are specific accusations about staff neglecting instructions, and even about safety incidents like a fall when a resident's bathroom privacy concerns were supposedly dismissed by staff. Taken together, these anecdotes underscore fears about the consistency and reliability of clinical care and safety safeguards.
Close to the strongest negative voice in the collection is a comprehensive condemnation of the facility as the "worst place ever" for a relative, citing a lack of true staffing, distracted or distracted-sounding nurses who are on the phone or chatting with each other, and a perceived apathy toward patients' health and well-being. The reviewer recounts a disturbing sequence involving an elevated risk to a resident with mental health needs, the staff's alleged dismissiveness toward concerns about showers or bathroom privacy, and an incident in which a patient allegedly slipped and sustained a hip fracture. The tone is urgent and disillusioned, with a call for closure as the only remedy, reflecting an experience that left the reviewer feeling deeply unsettled about the facility's core practices.
Despite the chorus of concerns, a thread of resilience runs through several positive notes, suggesting that this facility is not uniformly deficient. A recurring motif is the sense that when staffing is adequate, when communication flows clearly, and when caregivers approach family members as partners in care, the experience can be markedly better. Some reviewers tie their praise to long-term care experiences, noting that even in more upscale environments, this center's "heart" and the dedicated care on the floor stood out as exceptional. A few tasks - rehabilitation, kindness from the care team, and a culture of respect and spiritual support - are highlighted as distinguishing features that can transform an otherwise challenging situation into a meaningful, reassuring experience for families and residents alike.
In sum, the picture that emerges is one of a facility with distinct strengths and notable shortcomings. Cleanliness, an engaged activities program, and a compassionate, multi-disciplinary team can create moments of genuine reassurance and exemplary care, particularly in rehabilitation and daily nursing support. But audible concerns about staffing adequacy, consistency of medical instruction, safety, sanitation, and the quality of initial contact with families suggest that experiences can vary dramatically from one unit to another or from one staff shift to the next. For families considering care at this center, the takeaway is to weigh the clear opportunities for high-quality rehab and heartfelt staff engagement against the potential risks tied to communication gaps, staffing challenges, and safety lapses, and to take proactive steps - such as verifying care plans, observing care routines, and engaging leadership - to ensure that a loved one receives the best possible support.
Elmwood Nursing and Rehabilitation Center in Providence, RI, is a vibrant assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a range of amenities designed to promote a fulfilling and enjoyable lifestyle. Residents can take advantage of the beauty salon, where they can receive professional hairdressing and beauty treatments. Cable or satellite TV is available in each room, keeping residents entertained with their favorite shows. Community-operated transportation is provided for ease of access to local events and activities. A computer center allows residents to stay connected with loved ones or explore their interests online. The dining room offers restaurant-style dining experiences, while the kitchenette in each room allows for personal meal preparation when desired. A fitness room is available for those who want to maintain an active lifestyle, and a gaming room provides opportunities for social interaction and friendly competition. The outdoor space includes a garden where residents can enjoy fresh air and nature. Housekeeping services are offered to ensure a clean and comfortable living environment. Additionally, Wi-Fi/high-speed internet is available throughout the community.
Care services at Elmwood Nursing and Rehabilitation Center are provided around the clock with a 24-hour call system for immediate assistance. Trained staff members offer ongoing supervision to ensure resident safety and well-being. Assistance with daily activities such as bathing, dressing, and transfers is readily available when needed. Special dietary restrictions are accommodated, including diabetes diets. Medication management services are provided to maintain appropriate medication schedules. A mental wellness program supports emotional health and vitality among residents.
Residents at Elmwood Nursing and Rehabilitation Center can enjoy various activities organized by the community concierge service or participate in resident-run activities that cater to diverse interests. Fitness programs promote physical health, while planned day trips provide opportunities for exploration outside the community's grounds. Scheduled daily activities ensure there is always something engaging happening within the community.
Elmwood Nursing And Rehabilitation Center is conveniently located near numerous amenities in the surrounding area. There are 11 cafes, 8 parks, 22 pharmacies, and 40 restaurants nearby, offering plenty of options for dining and recreational activities. Additionally, there are 12 physicians and 5 hospitals in close proximity, ensuring easy access to healthcare services. Transportation arrangements are also available for residents who require non-medical transportation.
Overall, Elmwood Nursing And Rehabilitation Center provides a supportive and comfortable environment for seniors seeking assisted living services. With its extensive amenities, personalized care services, and convenient location, it offers everything needed to enhance the quality of life for its residents.
Elmwood Nursing And Rehabilitation Center is located at 225 Elmwood Avenue, Providence, RI 02907 in Providence County, Rhode Island
Elmwood Nursing And Rehabilitation Center on seniors.fyi includes 6 photos including images showing garden, building, flag, trees, outdoor, pathway, outdoors, patio, and more.
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