Colony

Pros

• The resident loves the apartment and the building.
• The place is nice with attentive and helpful staff.
• Alexandra was very helpful and courteous, answering questions respectfully and providing all the needed information.
• Alexandra made the experience pleasant.
• The staff are friendly and the common areas are clean.
• The property manager Alexandra consistently answers questions.
• Maintenance man Elliot ensures things are running smoothly.
• The building is described as a great quiet place in a busy area.
• The new housing manager was extremely helpful, making the housing process simple and stress-free despite language barriers.

Cons

• The bathtub is very ugly and disgusting.
• There is too much oxide inside the bathtub.
• They have waited more than three years for the bathtub to be fixed.

Review

The place comes through in these notes as more than just a residence; it's described as a home that many residents value highly. A long-time occupant emphasizes that they've lived there for over four years and adore the apartment and the building itself. The sentiment is clear: the living space is comfortable and loved, even as one persistent issue lingers in the background. The resident's biggest frustration isn't the neighborhood or the layout, but a bathtub that has required attention for more than three years. The stonewalling on this repair - paired with observations about oxide buildup and the tub's unattractive condition - casts a shadow over an otherwise positive living experience. The question about how long the wait will continue underscores a request for timely maintenance and reliable service.

Beyond the personal living space, the property leaves a positive impression on visitors as well. One reviewer captured a warm first impression from a recent visit for a Mother's Day celebration, noting that the place is "nice" and that the staff were "very attentive and helpful." The experience suggested a welcoming environment where guests feel attended to and welcome, reinforcing the sense that the property staff strive to create a friendly, hospitable atmosphere for residents and guests alike.

A recurring thread in the praise is a standout staff member named Alexandra. In a detailed account of an in-person visit for an application, Alexandra is described as exceptionally helpful and courteous, taking time to answer questions and supply all necessary information. The reviewer's tone is effusive - she is "awesome," and the appreciation is palpable. This single positive interaction reflects a broader pattern in these notes: staff members who are approachable, patient, and committed to making processes smooth and pleasant for prospective residents and current tenants.

The appreciation for Alexandra extends beyond one role to a broader sense of the building's management. Another reviewer, who visits weekly because an older family member lives in the building, highlights the consistency of care: the staff are consistently friendly, and the common areas remain clean. They specifically mention Alexandra, the property manager, as always being available to answer questions, and they praise Elliot, the maintenance man, for ensuring that things run smoothly. Taken together, these remarks paint a picture of a building where daily operations are well cared for, contributing to a quiet, orderly atmosphere even in what's described as a busy area.

Adding to the narrative of strong staff support is the experience of a family navigating housing access with a new housing manager. This reviewer notes that the new manager was extremely helpful in providing housing for a family member, and that she faced language barriers with grace and determination. The process was made simple and stress-free, delivering a sense of trust and reassurance that the family's needs are being handled by genuinely competent, caring professionals. The closing sentiment - "Thank you" - caps a story of meaningful help and partnership during a potentially daunting transition.

Taken together, these reviews present a portrait of a building that residents love for its overall vibe, cleanliness, and the sense of community it fosters. The staff receive repeated praise for their responsiveness, courtesy, and willingness to go the extra mile. Alexandra emerges as a particularly influential figure, consistently cited for making interactions smooth - whether handling applications, answering questions, or simply being present when residents or guests need support. Elliot the maintenance worker appears as a reliable counterpart, ensuring that daily operations keep moving and that practical needs are addressed in a timely fashion.

Yet amid the mostly glowing feedback, the bathtub issue stands out as a tangible area where expectations aren't being met as quickly as residents would hope. The ongoing repair delay - described as a multi-year wait with a tub that has become unsightly due to oxide build-up - reminds readers that even well-regarded properties face maintenance challenges. It's a reminder that a thriving community relies not only on friendly staff and comfortable spaces but also on a responsive maintenance culture that addresses essential repairs promptly and transparently.

Altogether, the set of notes depicts a valued home with a reputation for attentive staff, a calm and clean environment, and a supportive, service-oriented culture. The strong positive experiences with Alexandra, Elliot, and the new housing manager highlight a community that cares about people and processes alike. While residents look forward to a timely fix for the bathtub, they also celebrate a building that continues to earn trust and appreciation through consistent care, clear communication, and a welcoming atmosphere in a busy urban setting.

This part of Providence, Rhode Island, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies within close proximity, accessing necessary medications and healthcare services is easily manageable. The presence of reputable physicians and hospitals nearby ensures quality medical care is readily available. Additionally, a variety of restaurants and cafes provide opportunities for socializing and enjoying local cuisine. Nearby parks offer opportunities for outdoor recreation and relaxation, while theaters and transportation hubs offer entertainment options and easy access to the rest of the city. Overall, this area combines convenience, healthcare accessibility, dining options, and recreational activities making it a desirable location for seniors looking to settle in Providence.

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (0.5 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)

Physicians

• University Foot Care (0.7 miles)
• Open Door Health (0.8 miles)
• University Surgical Associates - Roth, Leslie A, MD (0.9 miles)
• The LASIK Vision Institute (1.5 miles)
• Coastal Medical Sleep Disorder (2 miles)
• Olneyville Health Center (2 miles)
• Findley John K MD - Roger Williams Medical Center (2.3 miles)

Restaurants

• McDonald's (0.7 miles)
• Ogie's Trailer Park (1 miles)
• Moniker Brewery (1 miles)
• Bayberry Beer Hall (1.1 miles)
• Julian's (1.2 miles)
• Seven Stars Bakery (1.2 miles)
• Nick's on Broadway (1.2 miles)

Hospitals

• Women and Infants Laboratory (0.8 miles)
• Hasbro Children's Hospital (0.9 miles)
• Providence VA Medical Center (2 miles)
• Bradley Hospital (2.9 miles)
• Miriam Hospital - Infection, Disease, & Immunology Center (3.5 miles)

Cafes

• White Electric Coffee (1.1 miles)
• Seven Stars Bakery (1.2 miles)
• The Nitro Bar (1.2 miles)
• Bolt Coffee (1.5 miles)
• Daves Coffee (1.5 miles)
• New Harvest Coffee (1.6 miles)
• Bolt Coffee (1.8 miles)

Parks

• India Point Park (1.3 miles)
• Roger Williams Park (1.6 miles)
• Roger Williams National Monument (2 miles)
• Bold Point Park (2.1 miles)
• Gano Park (2.2 miles)
• Waterman St Dog Park (2.6 miles)
• Blackstone Boulevard (2.8 miles)

Theaters

• Providence Place Showcase IMAX Theaters (1.7 miles)

Transportation

• Providence Station - MBTA & Amtrak (PVD) (1.8 miles)