Bannister Center for Rehabilitation and Nursing

Pros

• The facility looks much better now and seems to run more efficiently.
• Staff members are friendly and take good care of the residents.
• The rehabilitation therapy has been effective, helping loved ones improve their mobility.
• Communication from the staff is generally good, with caring and knowledgeable interactions noted by families.
• Residents are kept clean, and the rooms are well-maintained.
• Families feel supported by social workers and other staff members in managing their loved ones' care.
• Overall, many residents report being happy with the care they receive at the facility.

Cons

• The staff is described as horrible, rude, and neglectful, showing a lack of care for patients.
• Patients are reported to be mistreated and not properly monitored, leading to safety concerns.
• There are claims of missed basic care tasks, such as bathing and medication administration.
• Family members express frustration over poor communication from the facility about their loved ones' conditions.
• Several reviewers mention that personal belongings of residents were lost or potentially stolen.
• A persistent smell and general uncleanliness of the facility are noted during visits.
• The nursing home has been cited for abuse, indicating serious issues within the facility's operations.
• Reviewers recommend against placing loved ones in this facility due to concerns about safety and care quality.

Review

The reviews for the facility in question present a troubling and deeply divided perspective on the care provided to residents, with many expressing serious concerns about neglect and a lack of compassion from the staff. Several reviewers reported distressing experiences involving loved ones who have suffered due to inadequate care. One reviewer detailed how their parent experienced mistreatment that led to police involvement, while another lamented that their mother's hygiene needs went unmet. These testimonies highlight severe deficiencies in basic hygiene practices; one mother reportedly had a swollen face due to not having her teeth brushed regularly. Such alarming instances raise significant concerns about the overall standard of care at this facility.

Moreover, families voiced frustrations over poor communication from staff regarding their loved ones’ conditions. One individual noted that the communication about their relative's progress was “deplorable,” ultimately resulting in shock and heartbreak as they witnessed a rapid deterioration due to neglectful care. This lack of transparency can leave family members feeling helpless and concerned for their loved ones' well-being. Inadequate staffing further exacerbates these issues, with many reviews indicating that employees appear overwhelmed or indifferent to patients' needs—only there “for a paycheck” rather than genuine care.

The sanitation standards within the facility were also criticized heavily, with multiple reviewers mentioning unpleasant odors during visits and unclean living conditions. A reviewer shared their concern over whether basic needs like feeding were being met for their grandmother, echoing worries raised by others about missed meals and improper medication administration. The implications of uncleanliness extend beyond discomfort; they can significantly affect residents’ health and peace of mind.

Conversely, not all feedback was negative; some reviews offered praise for recent improvements within the facility’s operations and environment. Positive changes have been noted regarding cleanliness and efficiency which contrasted sharply with previous reports of disarray. Certain individuals commented positively on specific staff members who provided compassionate support to both patients and families, leading to improved experiences for some residents who felt happy under care.

Despite these positive notes, significant dissatisfaction remains prevalent among many reviewers who feel compelled to warn others against placing loved ones in such an environment. Calls for investigations into the facility's practices indicate deep-rooted concerns not only about individual experiences but also systemic issues affecting patient safety across the board. Such alarming trends prompt questions regarding oversight mechanisms intended to protect vulnerable populations residing in nursing homes.

Overall, these reviews paint a picture of an institution grappling with serious operational challenges amidst emerging positive dynamics that cannot overshadow rampant complaints concerning neglect and poor treatment protocols. For families seeking quality care for aging relatives or those requiring rehabilitation services, understanding both sides of this narrative is crucial when considering options moving forward in their caregiving journey. This complex interplay of positive remarks amidst overwhelming negative testimonials underscores an urgent need for reformative action aimed at elevating standards within such facilities nationwide.

This part of Providence, Rhode Island, offers a diverse range of amenities that cater to both convenience and leisure. With multiple dining options such as McDonald's, Ogie's Trailer Park, and Nick's on Broadway, seniors can enjoy a variety of culinary experiences. There are also cafes like White Electric Coffee and The Nitro Bar for those looking for a cozy spot to relax or socialize. For healthcare needs, there are several physicians' offices nearby, including Open Door Health and University Foot Care. In terms of recreation, residents can explore parks like India Point Park and Roger Williams National Monument. Additionally, proximity to the Providence Place Showcase IMAX Theaters and transportation hub at Providence Station allows for easy access to entertainment options and travel opportunities. Overall, this area provides a well-rounded living environment suitable for senior individuals seeking a vibrant community with convenient amenities.

Restaurants

• McDonald's (0.2 miles)
• Ogie's Trailer Park (0.3 miles)
• Moniker Brewery (0.3 miles)
• Bayberry Beer Hall (0.4 miles)
• Julian's (0.5 miles)
• Seven Stars Bakery (0.5 miles)
• Nick's on Broadway (0.6 miles)

Physicians

• Open Door Health (0.2 miles)
• University Foot Care (0.8 miles)
• The LASIK Vision Institute (0.8 miles)
• University Surgical Associates - Roth, Leslie A, MD (1 miles)
• Olneyville Health Center (1.5 miles)
• Findley John K MD - Roger Williams Medical Center (1.6 miles)
• Malik Amer Dr New University Medical Group Providence (1.7 miles)

Cafes

• White Electric Coffee (0.4 miles)
• The Nitro Bar (0.5 miles)
• Bolt Coffee (0.9 miles)
• Seven Stars Bakery (0.9 miles)
• New Harvest Coffee (0.9 miles)
• Daves Coffee (1.2 miles)
• Bolt Coffee (1.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (0.8 miles)
• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Lifespan Pharmacy-Corliss St (2.1 miles)

Hospitals

• Women and Infants Laboratory (0.7 miles)
• Hasbro Children's Hospital (0.9 miles)
• Providence VA Medical Center (1.3 miles)
• Miriam Hospital - Infection, Disease, & Immunology Center (2.9 miles)

Parks

• India Point Park (0.8 miles)
• Roger Williams National Monument (1.4 miles)
• Gano Park (1.9 miles)
• Bold Point Park (2 miles)
• Roger Williams Park (2.3 miles)
• Waterman St Dog Park (2.4 miles)
• Blackstone Boulevard (2.4 miles)

Theaters

• Providence Place Showcase IMAX Theaters (1 miles)

Transportation

• Providence Station - MBTA & Amtrak (PVD) (1.2 miles)