Bannister Center for Rehabilitation and Nursing in Providence, RI

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  • Interior

    A clean and well-lit hospital room with a bed, chair, and flowers on the table.
  • Outdoors

    Entrance of a medical facility with signage reading 'Baymaster Center'.
  • Building

    Entrance to a healthcare facility with visible signage.
  • Exercise Equipment

    A healthcare professional assists patients during a physical therapy session using exercise equipment.
  • Healthcare

    A physical therapist assists a patient using a walker during a rehabilitation exercise with a video game.
  • Rehabilitation

    A healthcare professional assists an elderly man during a physical therapy session.

Bannister Center for Rehabilitation and Nursing in Providence, RI

135 Dodge St, Providence, RI 02907

For more information about senior living options: (844) 490-3973

3.6 from 116 reviews
5 stars
64
4 stars
9
3 stars
10
2 stars
1
1 stars
32

Skilled Nursing Facility

Overall Review of Bannister Center for Rehabilitation and Nursing

Pros

  • pro The PT and OT services are great.
  • pro The facility has been upgraded and is very clean.
  • pro The staff demonstrate utmost professionalism and care, treating patients with dignity and respect.
  • pro The nursing home is professionally run with warm and caring staff.
  • pro The staff go above and beyond to help residents.
  • pro The changes at Bannister Center have greatly improved patient experience.
  • pro Centers Health Care has transformed Bannister Center, creating a beautiful facility with excellent care.
  • pro The rehab team is exemplary, with OT, PT, and ST staff who are dedicated and compassionate.
  • pro The activities department provides a variety of engaging activities that make the day more enjoyable.

Cons

  • pro They describe Bannister as the worst place they've ever been, with horrible nurses, terrible food, and staff who don't care about patients.
  • pro They say the building is old and dirty, with rude staff and rooms and bathrooms that aren't cleaned.
  • pro They report items like clothing, jewelry, licenses, and medical cards were lost or stolen, and claim the facility should be investigated and shut down.
  • pro They allege medications and dietary restrictions aren't followed, and that doctor appointments are canceled without proper notice.
  • pro They accuse the facility of neglect and abuse, with patients deteriorating and poor communication about their loved ones' care.
  • pro They describe unprofessional and dishonest staff, including rude management and a contentious social worker.
  • pro They mention pest and hygiene problems, including mice, bad smells, and lack of hot water.
  • pro They label the place a "hell hole" and say it's not equipped to care for ill patients, advising others not to use it.

Review

Bannister Center for Rehabilitation and Nursing in Providence is best suited for individuals who need intensive, outcome-driven rehabilitation and for families willing to be vigilant advocates throughout the care journey. When the rehab team is engaged, PT and OT can produce tangible improvements, and the facility's recent upgrades along with a clean, well-kept environment can support a focused recovery. This is particularly true for short-term stays where the goal is to regain function and return home, as long as the oversight and communication from staff remain strong.

Those considering alternatives should note that Bannister's appeal is not universal. Families who cannot tolerate inconsistent care, documented lapses in responsiveness, or credibility concerns with administration may want to look elsewhere. The reviews reveal a troubling undercurrent: reports of neglect, medication mishaps, theft, and routine communication gaps paired with abrasive or dismissive behavior from some leadership and social services staff. For residents with complex needs, safety-sensitive conditions, or a history of aggressive behavior, the risk?reward balance may tip toward a facility with a steadier track record of reliable, unflagging day-to-day oversight.

The strongest positives - robust rehab outcomes, a clean and upgraded setting, and a cadre of dedicated therapists - often stand in relief against the most serious criticisms. When the rehab team is at its best, residents advance in mobility and cognition, and families credit the staff for professionalism, compassion, and a sense of progress. Several reviews highlight the facility's cleanliness, the attentiveness of nurses and CNAs, and a climate that feels supportive during therapy and discharge planning. In those contexts, Bannister can be a compelling option for a focused, short-term rehab trajectory.

Yet the gravity of the cons cannot be ignored. A sizable portion of reviews accuses the operation of pervasive neglect, poor hygiene, and unsafe conditions, including incidents of medications being mismanaged, rooms left unsecured, and items like clothing and personal belongings lost or stolen. Complaints about outdated or unsanitary facilities, pest issues, and persistent communication failures - especially between social services, nursing, and families - undermine trust and complicate transitions out of care. Even when frontline staff show care, the systemic gaps surrounding administration and accountability k?o the overall experience into a high-risk zone for families who rely on consistent, transparent updates.

Practically, any family engaging Bannister should approach with a rigorous, project-like plan. Schedule a transparent meeting with the director of nursing and the rehabilitation leadership to review current staffing levels, care planning processes, and escalation procedures. Request the latest state inspection or DOH report and ask for a dedicated case manager who can provide timely updates and coordinate therapy, discharge planning, and follow-up equipment needs. Probe into medication management procedures, laundry and room turnover practices, and how dietary restrictions are monitored and enforced. If possible, arrange a trial visit or a short-term stay while evaluating the consistency of care across shifts, and insist on clear, written expectations regarding response times to call bells and family updates.

Ultimately Bannister is not a one-size-fits-all solution. For families prioritizing strong rehab potential and a refreshed physical environment, with the caveat of maintaining active oversight, the center offers a viable path. For those whose tolerance for risk, ambiguity, or administrative inconsistency is low, or who require a house-wide reputation for unwavering safety and accountability, it may be wiser to explore alternatives. The decision hinges on the ability to secure reliable, proactive communication and dependable care - elements that, in this ecosystem, determine whether Bannister becomes a success story of rehabilitation or a cautionary tale of systemic gaps.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (6 miles away) Theodore F Green State (6 miles away)

Care Services

  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

Description

The Bannister Center for Rehabilitation and Nursing in Providence, RI is a vibrant assisted living community that offers a range of amenities and convenient access to various services nearby. Our residents can enjoy a multitude of activities right on-site, fostering social connections and providing opportunities for engagement.

Our facility is equipped with air-conditioning to ensure the comfort of our residents even during the warmer months. Additionally, we have a beautician on-site, making it convenient for residents to maintain their personal grooming and appearance.

We understand the importance of staying connected in today's digital world, which is why we provide Wi-Fi/high-speed internet access throughout our community. This enables our residents to easily communicate with loved ones, access online entertainment or information, and stay connected with the world around them.

In terms of activities, we offer an array of options right in our community. Whether it's organized group events or individual pursuits, there's something for everyone to enjoy. Our activities aim to enhance physical well-being, stimulate cognitive abilities, promote social interactions, and cultivate emotional fulfillment.

Beyond our community walls, there are numerous amenities conveniently located nearby. With 11 cafes in close proximity, residents can enjoy a variety of dining options for coffee meetups or casual hangouts with friends. There are also 8 parks nearby where residents can take leisurely walks or simply enjoy the outdoors.

For any healthcare needs, there are 20 pharmacies and 13 physicians located conveniently near our facility. Residents can easily access necessary medications or seek medical advice without traveling far distances.

When it comes to dining out or exploring diverse culinary experiences, our assisted living community has 42 restaurants nearby offering various cuisines to cater to different tastes and preferences.

Transportation is made hassle-free as we have reliable transportation options available nearby. This ensures that residents can easily access appointments or engage in off-site activities if desired.

For those who appreciate cultural experiences such as live performances or movies, there is 1 theater nearby where residents can enjoy entertainment options.

Lastly, the presence of 4 hospitals in close proximity provides peace of mind knowing that medical care is readily accessible if ever needed.

The Bannister Center for Rehabilitation and Nursing offers a comfortable and engaging assisted living environment with a host of amenities and an abundance of nearby services, allowing our residents to live life to the fullest while receiving the support they need.

Nearby Places of Interest

This part of Providence, Rhode Island, offers a diverse range of amenities that cater to both convenience and leisure. With multiple dining options such as McDonald's, Ogie's Trailer Park, and Nick's on Broadway, seniors can enjoy a variety of culinary experiences. There are also cafes like White Electric Coffee and The Nitro Bar for those looking for a cozy spot to relax or socialize. For healthcare needs, there are several physicians' offices nearby, including Open Door Health and University Foot Care. In terms of recreation, residents can explore parks like India Point Park and Roger Williams National Monument. Additionally, proximity to the Providence Place Showcase IMAX Theaters and transportation hub at Providence Station allows for easy access to entertainment options and travel opportunities. Overall, this area provides a well-rounded living environment suitable for senior individuals seeking a vibrant community with convenient amenities.

Restaurants

  • McDonald's (0.2 miles)
  • Ogie's Trailer Park (0.3 miles)
  • Moniker Brewery (0.3 miles)
  • Bayberry Beer Hall (0.4 miles)
  • Julian's (0.5 miles)
  • Seven Stars Bakery (0.5 miles)
  • Nick's on Broadway (0.6 miles)

Physicians

  • Open Door Health (0.2 miles)
  • University Foot Care (0.8 miles)
  • The LASIK Vision Institute (0.8 miles)
  • University Surgical Associates - Roth, Leslie A, MD (1 miles)
  • Olneyville Health Center (1.5 miles)
  • Findley John K MD - Roger Williams Medical Center (1.6 miles)
  • Malik Amer Dr New University Medical Group Providence (1.7 miles)

Cafes

  • White Electric Coffee (0.4 miles)
  • The Nitro Bar (0.5 miles)
  • Bolt Coffee (0.9 miles)
  • Seven Stars Bakery (0.9 miles)
  • New Harvest Coffee (0.9 miles)
  • Daves Coffee (1.2 miles)
  • Bolt Coffee (1.3 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (0.8 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.7 miles)
  • Lifespan Pharmacy-Corliss St (2.1 miles)

Hospitals

  • Women and Infants Laboratory (0.7 miles)
  • Hasbro Children's Hospital (0.9 miles)
  • Providence VA Medical Center (1.3 miles)
  • Miriam Hospital - Infection, Disease, & Immunology Center (2.9 miles)

Parks

  • India Point Park (0.8 miles)
  • Roger Williams National Monument (1.4 miles)
  • Gano Park (1.9 miles)
  • Bold Point Park (2 miles)
  • Roger Williams Park (2.3 miles)
  • Waterman St Dog Park (2.4 miles)
  • Blackstone Boulevard (2.4 miles)

Theaters

  • Providence Place Showcase IMAX Theaters (1 miles)

Transportation

  • Providence Station - MBTA & Amtrak (PVD) (1.2 miles)

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