Evergreen House Health Center

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  • Interior

    A cozy meeting room featuring a wooden table, upholstered chairs, and a fireplace with decorative elements.

  • Living Room

    A cozy living room with comfortable seating and warm lighting.

  • Building

    The entrance to Evergreen House, featuring a green awning surrounded by trees and bushes.

  • Dining

    A spacious dining room with elegantly set tables and chairs, featuring chandeliers and a hardwood floor.

  • Kitchen

    A retro-style kitchen featuring white cabinets, a stove, refrigerator, and microwave with floral wallpaper.

  • Garden

    Outdoor tent with tables and chairs in a garden setting.

  • Healthcare

    A hospital room with two patient beds, chairs, and privacy curtains.

Evergreen House Health Center

1 Evergreen Drive, East Providence, RI 02914

For more information about senior living options: (844) 490-3973

3.5 from 10 reviews
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Skilled Nursing Facility

Overall Review of Evergreen House Health Center

Pros

  • pro Many residents and families appreciate the caring and dedicated staff at Evergreen House Health Center, highlighting their commitment to resident well-being.
  • pro The facility is well-kept, with bright, clean rooms and a pleasant dining area where meals are served hot.
  • pro Residents enjoy a variety of activities, such as bingo and themed parties, providing ample opportunities for socialization and engagement.
  • pro Outpatient rehab services at Evergreen House have received high praise for their effectiveness and quality.
  • pro Families have expressed gratitude for the communication and support provided during challenging times, especially regarding care transitions and technology-assisted connections.

Cons

  • pro The staff at Evergreen House Health Center is often unfriendly and unprofessional, failing to greet visitors or respond promptly to residents' needs.
  • pro There are frequent delays in laundry service, causing residents' personal items to take days to be returned.
  • pro Residents have experienced inadequate care, including significant wait times for assistance with basic needs, which has resulted in distressful situations.
  • pro The facility has a persistent odor of urine upon entering, indicating poor cleanliness and hygiene standards.
  • pro Staffing levels appear insufficient, with many residents reporting long waits for help and feeling neglected by caregivers.
  • pro Billing issues have caused confusion and frustration over unexpected charges and lack of communication regarding coverage from Medicare and insurance.
  • pro Several reviews express a general dissatisfaction with the quality of care and support provided to residents, leading families to feel concerned about their loved ones' well-being.

Review

Evergreen House Health Center has garnered a diverse range of reviews, reflecting both positive and negative experiences from residents and their families. The stark contrast between the accounts highlights significant discrepancies in care quality, staff professionalism, operational management, and overall satisfaction with the facility.

One particularly distressing account recounts the experience of a 95-year-old woman who suffered a broken leg shortly after being admitted to Evergreen. This family shared their dismay over a morning incident where assistance was severely lacking; after ringing for help multiple times over three hours, the elderly resident was left unattended in soiled conditions. Despite assurances from management that they would rectify the situation, frustrations persisted due to inadequate communication and staff negligence. Compounding these issues were billing problems regarding Medicare coverage that led to unexpected charges amounting to nearly $6,000—issues which seemed exacerbated by poor administrative protocol.

Conversely, some reviews paint Evergreen in a more favorable light, particularly praising its therapy department and caregiving staff. One reviewer highlighted the compassion exhibited by staff members during difficult times—the passing of a family member—and appreciated their efforts in maintaining regular communication through technology during COVID-19 restrictions. Many noted that recreational activities such as bingo or community trips added vibrancy to daily life at Evergreen, suggesting an environment that encourages social engagement among residents.

However, even among these positive reports, there were mentions of underlying issues like inadequate laundry service and other small inconveniences that detracted from the overall experience. One reviewer complained about delays in receiving clean clothes back into her aunt's room while simultaneously stressing how costly living at Evergreen felt compared to what was delivered—a sentiment echoed by families across various accounts who expressed dissatisfaction with perceived value for money.

Another recurring concern relates to staffing levels and attentiveness. A number of reviewers pointed out how unresponsive aides could be during visits. Complaints have surfaced regarding not just delays but also dismissive attitudes from staff members when family members sought assistance or inquiries about care quality. Instances were reported where caregivers seemed preoccupied with personal matters rather than attending promptly to residents' needs; this created an environment where complaints about cleanliness and general unhappiness among residents became alarmingly common.

The physical environment itself received mixed reviews—while some described it as well-kept with bright rooms and pleasant decor, others noted unpleasant odors upon entry and unprofessional behavior among nursing staff. The inconsistency suggests variability not only in individual experiences but possibly shifts in management practices or staffing levels over time.

In conclusion, while Evergreen House Health Center does have commendable attributes—including dedicated therapy services and certain caring staff members—it is marred by significant lapses in essential areas such as responsiveness, communication practices between administration and families, and consistency in caregiving standards. For prospective residents or families considering long-term care options for loved ones, these testimonies serve as cautionary tales urging careful assessment before making decisions about elder care placements within such facilities. It is evident that improvements are needed if Evergreen seeks to maintain its reputation amidst growing scrutiny from those impacted by its services.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (7 miles away) Theodore F Green State (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Evergreen House Health Center is a vibrant assisted living community located in East Providence, RI. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The amenities provided at Evergreen House include a beauty salon, where residents can enjoy pampering themselves, and cable or satellite TV for their entertainment. The community also offers community-operated transportation and transportation arrangements for non-medical purposes, allowing residents to easily access nearby attractions or visit doctors' appointments. For those who prefer to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet available.

Residents can enjoy delicious meals prepared and served in a restaurant-style dining room, taking into consideration any special dietary restrictions they may have. Additionally, there is a kitchenette available for those who wish to prepare their own meals.

To promote an active lifestyle, Evergreen House provides a fitness room where residents can engage in exercise programs tailored to their needs. There are also gaming rooms and scheduled daily activities to keep residents entertained and socially engaged. For those who appreciate tranquility, the community features outdoor spaces such as gardens where residents can relax amidst nature.

The care services offered at Evergreen House are designed to ensure the well-being of all residents. These services include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to help residents stay on top of their prescribed medications. Additionally, there is 24-hour call system supervision in place for added peace of mind.

Evergreen House places emphasis on mental wellness by offering a mental wellness program that promotes cognitive health and emotional well-being among residents. Special dietary restrictions are accommodated to cater to individual needs.

Residents at Evergreen House can take advantage of concierge services for additional assistance and support. Fitness programs are available for those who wish to maintain an active lifestyle, and planned day trips allow residents to explore nearby areas of interest. Resident-run activities provide opportunities for socializing and participating in hobbies or interests.

Evergreen House is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities.

Overall, Evergreen House Health Center offers a comfortable and enriching assisted living community where residents can enjoy a range of amenities and personalized care services while maintaining an active and fulfilling lifestyle.

Nearby Places of Interest

Physicians

  • Coastal Medical - Waterman Pediatrics (0.2 miles)
  • University Of Medicine Riverside (0.9 miles)
  • University Orthopedics (1.4 miles)
  • Coastal Medical Sleep Disorder (2.1 miles)
  • Coastal Medical - Coastal Family Medicine (2.4 miles)
  • University Surgical Associates - Roth, Leslie A, MD (3.2 miles)
  • University Orthopedics (3.4 miles)

Restaurants

  • Wendy's (0.3 miles)
  • McDonald's (0.9 miles)
  • Chick-Fil-A (1.1 miles)
  • Davenport's Restaurant (1.2 miles)
  • PVDonuts (2.6 miles)
  • Tallulah's Taqueria (2.7 miles)
  • Like No Udder (2.7 miles)

Pharmacies

  • Stop & Shop Pharmacy (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.8 miles)

Cafes

  • Panera Bread (0.8 miles)
  • Starbucks (1.3 miles)
  • Seven Stars Bakery (2.4 miles)
  • Borealis Coffee Roasters (2.6 miles)
  • Starbucks (2.8 miles)
  • Daves Coffee (3.3 miles)
  • Seven Stars Bakery (3.3 miles)

Hospitals

  • Bradley Hospital (1.6 miles)
  • Hasbro Children's Hospital (3.3 miles)
  • Women and Infants Laboratory (3.5 miles)
  • Miriam Hospital - Infection, Disease, & Immunology Center (4.3 miles)

Parks

  • Bold Point Park (2.3 miles)
  • Waterman St Dog Park (2.5 miles)
  • Blackstone Park (2.6 miles)
  • Gano Park (2.6 miles)
  • Blackstone Boulevard (2.9 miles)
  • India Point Park (3.6 miles)
  • Roger Williams National Monument (3.8 miles)

Transportation

  • Providence Station - MBTA & Amtrak (PVD) (3.9 miles)

Theaters

  • Providence Place Showcase IMAX Theaters (4 miles)

Frequently Asked Questions

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