Hattie Ide Chaffee Home
Save200 Wampanoag Trail, East Providence, RI 02914
For more information about senior living options: (844) 490-3973
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The home is clean, welcoming, and staff treat residents like family. The care provided at the home is amazing. Nurse Sue is patient and calming, noticeably improving residents' moods. The entire team makes tough times easier and earns strong recommendations. The PT and OT departments are wonderful, with Denise specifically highlighted. Moments like Thanksgiving Dinner were memorable, reflecting a positive dining experience. The facility is very clean with friendly, helpful staff and overall excellent care.
They fired someone for simply taking care of their sick child. Employees are just another body. A nurse told the family that their 97-year-old mom had just about outlived everybody. A nurse suggested hospice in a dismissive way. The facility administered nine doses of trazodone without informing the family. Human Resources is very rude. The quality of the food was not great and could be improved. The staff did not notify the family about changes in medications or behavior issues.Hattie Ide Chaffee Home comes across in mixed but vividly human terms. On one hand, there are glowing stories of warmth, competence, and genuine family-like care; on the other, there are urgent, troubling accounts of perceived insensitivity, communication gaps, and clinical missteps that left families distressed. The threads that connect these experiences are not simple endorsements or condemnations but a picture of a facility where dedicated caregivers can shine even as administrative and procedural tensions sometimes create fear and frustration for residents and their loved ones.
Many reviewers center their praise on the personal touch they felt from the caregiving staff, especially during difficult medical transitions. One family described their dad's post-operative knee rehab as being handled with exceptional care. They found the staff to be clean, welcoming, and consistently compassionate, noting that Nurse Sue stood out in particular. Sue's patience with an anxious patient and her ability to diffuse worry by lifting his mood made a tangible difference; when she was on shift, the dad appeared happier and more relaxed. The emotional moment when Sue stopped by to say goodbye as the patient was leaving created a powerful, tearful memory for the family. In these accounts, the care team - nurses, aides, and especially the rehab professionals - was framed as a true lifeline during a stressful period, and Sue in particular became a symbol of the kind of consistent, human-centered care that families value deeply.
In addition to the Sue-centered praise, several reviewers highlighted strong rehabilitation services. A different family shared that their father benefitted from rehab here on two occasions, with the physical therapy, occupational therapy (including a therapist named Denise), and the overall staff receiving high marks. They described the rehab team as cohesive and effective, noting improvements in mobility and a sense of progress that extended into social moments - like Thanksgiving - where the dining hall experience was described as restaurant-like and the family's ability to participate in meals as a meaningful improvement in the patient's morale. Across these reviews, the PT and OT departments emerge as one of the facility's strongest components, delivering not only technical skill but encouragement and a sense of normalcy during recovery.
Beyond rehabilitation, several reviewers praised the overall environment: cleanliness, friendliness, and reliable day-to-day care. One comment summarized a broad sense of confidence in the facility's staff, describing the place as very clean, with people who are friendly and helpful, and noting specific departments where expertise stood out, such as the PT/OT teams. Another observer echoed this sentiment, repeatedly calling the staff "wonderful" and recognizing the overall positive atmosphere. There is also a sense that when the care is going well, the experience is smooth, well-coordinated, and infused with a spirit of respect for residents and their families. These positive voices collectively paint a picture of a home that can deliver not only medical care but a dignified, reassuring daily experience.
However, a substantial portion of the feedback is far more troubling and centers on concerns about attitude, communication, and clinical management. One reviewer described a climate where an employee was reportedly fired for caring for a sick child, concluding that the facility sometimes prioritizes staff politics over the real needs of residents and implying a troubling lack of sympathy for personal crises within the workforce. Another reviewer suggested a broader pattern - that residents' well-being is treated seriously, but employees can be devalued or treated as expendable. This kind of dichotomy - high praise for patient-facing care alongside criticism of human-resources and administrative attitudes - points to a workplace where the front-line caregiving can be exceptional even as back-end processes and policies may fail to support staff resilience and transparent communication.
The most striking and distressing narratives focus on a specific, combative incident involving an elderly mother admitted for rehab. This reviewer recounted a night where their mother became confused and was moved to another room due to complaints from other residents, followed by a cascade of troubling communications about bladder management and medication. A nurse allegedly urged the family to consider continuing a catheterization or even hospice, publicly referencing the mother's age in a way that felt dismissive and hurtful. The family reported not being notified about repeated catheterizations and medication changes, discovering later that trazodone had been administered multiple times without their knowledge. The situation culminated in the family pulling the mother out of the facility, driven by fear and a sense of not being informed or consulted. An update attached to this review notes that the Department of Health cited the facility for giving nine doses of trazodone without notifying the family, with the reviewer identifying themselves as a retired nurse who has long experience in dementia care and emphasizing the importance of advocacy and accountability. This account casts a stark light on the fragility of trust in a setting where vulnerable residents rely on families for a voice.
Taken together, these experiences suggest a facility that embodies both the best and the most challenging aspects of elder care. The stories of compassionate, patient-centered interactions - seen in Nurse Sue's steady presence, the rehabilitation team's dedication, and the general cleanliness and warmth of the environment - demonstrate what good care can feel like when teams coordinate well and treat residents as family. Yet the more troubling narratives - fired staff, dismissive or punitive language from some nurses, and a cascade of communication lapses around medications and procedures - highlight systemic fragilities that can undermine trust and safety. The repeated call across multiple reviews to remain vigilant, to advocate for loved ones, and to verify notices and care plans reflects the fundamental reality of nursing home life: even when there are many strong caregivers, the risk of miscommunication or mismanagement can have serious emotional and medical consequences.
In the final assessment, Hattie Ide Chaffee Home appears to be a place of substantial strengths, particularly in front-line caregiving, rehabilitation services, and the daily atmosphere that can comfort both residents and their families. The positive stories about dedicated staff and meaningful moments of connection sit alongside urgent cautions about administrative responsiveness and clinical oversight. For families considering care here, the message is clear and human: the quality of day-to-day interactions and the competence of rehab services can be excellent, but it is essential to engage actively with the care team, ask questions, monitor medication and treatment decisions, and be prepared to seek accountability when the line of communication or the tone of care seems to falter. In that sense, the Home holds both promise and warning - the kind of place where compassion can flourish even as systems work to improve and earn the full trust of every resident and family.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Theodore F Green State (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hattie Ide Chaffee Home in East Providence, RI is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services. Cable or satellite TV is provided in each apartment for entertainment purposes.
Residents have access to community-operated transportation for their convenience, including transportation arrangements for non-medical purposes as well as doctors' appointments. A computer center is available for residents to stay connected with loved ones and engage in online activities.
Meals are served restaurant-style in the dining room, with special dietary restrictions accommodated. The kitchenettes in each apartment provide the option for residents to prepare their own meals if desired. Housekeeping services ensure that residents enjoy a clean and comfortable living environment.
A variety of recreational spaces are available within the community, including a fitness room for exercise and wellness activities, a gaming room for entertainment, and a small library for leisure reading. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.
The Hattie Ide Chaffee Home also offers move-in coordination assistance to ensure a smooth transition for new residents. Private bathrooms provide convenience and privacy, while Wi-Fi/high-speed internet ensures that residents can stay connected online.
Care services include 24-hour call system and supervision to ensure the safety of all residents. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers when needed. Medication management is offered to ensure proper administration of medications.
The community also places emphasis on mental wellness with a dedicated program to support residents' emotional well-being. Special dietary restrictions are accommodated to meet individual needs.
Residents can enjoy various amenities nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and convenient transportation options.
At the Hattie Ide Chaffee Home in East Providence, RI, residents can expect a vibrant community that offers top-notch amenities and care services to promote their overall well-being and independence.
Hattie Ide Chaffee Home is located at 200 Wampanoag Trail, East Providence, RI 02914 in Providence County, Rhode Island
Hattie Ide Chaffee Home on seniors.fyi includes 5 photos including images showing landscaping, outdoors, trees, road, nature, grass, building, sidewalk, and more.
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Outdoors
Building
Trees
Landscaping
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