Waterview Villa Rehabilitation And Health Care Center in East Providence, RI

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Waterview Villa Rehabilitation And Health Care Center in East Providence, RI

1275 South Broadway, East Providence, RI 02914

For more information about senior living options: (844) 490-3973

4.1 from 61 reviews
5 stars
41
4 stars
7
3 stars
3
2 stars
0
1 stars
10

Skilled Nursing Facility

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    Overall Review of Waterview Villa Rehabilitation And Health Care Center

    Pros

    • pro Waterview Villa is described as a godsend for residents, with loving, attentive, patient, and kind staff.
    • pro The staff truly care about residents and consistently go above and beyond to create a warm, home-like environment.
    • pro Barbara, the Activities Director, coordinates fun programs and fosters a sense of community where residents feel at home.
    • pro Susana Soares engages residents warmly, bringing joy and comfort to their days.
    • pro The facility's regular Facebook updates with events and staff photos provide peace of mind for families, even from Portugal.
    • pro The activities team, alongside the therapy staff, creates joyful experiences and often dresses up for themed events.
    • pro The ambassador Sue is a wonderful asset, always pleasant, helpful, and attentive to residents.
    • pro The kitchen and dining teams deliver restaurant-style meals with fresh fruit and attentive service.
    • pro The gardens and outdoor spaces offer beautiful spots for residents to relax and enjoy the day.

    Cons

    • pro Several residents' rooms were reportedly uncomfortably hot, with temperatures around 85 degrees or more and no timely resolution.
    • pro A reviewer alleged elder abuse, reporting a nurse who screamed at a resident and yanked her mask off.
    • pro Staffing was described as insufficient, with only a couple of CNAs on a floor and just one nurse on duty.
    • pro The facility's cleanliness and meals were criticized as dirty and tasteless.
    • pro There were delays in care and unresponsiveness to call buttons, including medication delays.
    • pro A resident reportedly suffered multiple falls due to inadequate assistance, with injuries and serious risk involved.
    • pro The building's smell was described as awful, and CNAs were perceived as unwilling to help.
    • pro One reviewer stated that the facility should be shut down.

    Review

    Waterview Villa Rehabilitation And Health Care Center in East Providence is best suited for families seeking a warm, socially rich environment where residents are engaged daily and care feels personalized. This community excels when a resident thrives on connection - especially for Portuguese-speaking individuals - thanks to staff who speak the language, a visible culture of daily activities, and frequent updates that families can follow online. For families prioritizing interaction, entertainment, and a sense of "home," Waterview Villa offers a clearly comforting, family-like atmosphere that many residents and relatives come to rely on.

    Those who may want to consider alternatives include families placing central emphasis on medical stability, strict clinical oversight, or dementia-focused care. If a resident requires highly standardized routines, predictable nurse?patient assignments, or a facility with flawless climate control and spotless cleanliness at all times, Waterview Villa's strengths in culture and programming may not fully compensate for perceived gaps in staffing consistency or environmental upkeep. In addition, for families with heightened concerns about safety, cleanliness, or rapid response to calls, the reviews highlight meaningful caution that should temper expectations.

    The positives here are potent enough to tilt the decision for many families. The Activities Department, led by Barbara and supported by Susana and a dedicated team, creates a rhythm of themed events, costumes, and meaningful engagement that residents visibly enjoy. Families repeatedly note the sense of community, the way staff "treat residents as family," and the comfort of seeing frequent photos and updates online. The therapy team's partnership with activities enhances recovery-focused care, and residents often describe care teams - nurses, CNAs, and therapists - as genuinely committed and approachable. For many, this is the core reason Waterview Villa feels like a home rather than a cold institution.

    Yet the community is not without notable caveats. A number of reviews raise concerns about staffing consistency and responsiveness, with accounts of slow call-light responses and occasional gaps in care that can leave family members anxious. Temperature control and environmental upkeep also surface as recurring issues - some days the facility has struggled with heat and ventilation, and a few families report less-than-ideal cleanliness or odors in certain areas. While these reports are not universal, they underscore that experiences can vary by shift, unit, and individual staff. Potential residents should weigh these practical realities against the undeniable vitality of the resident-facing programs.

    Actionable steps can help families assess fit with greater clarity. Schedule a tour during a typical shift to gauge staff responsiveness and the cadence of daily care. Request introductions to Barbara, Susana, and the nursing leadership to understand how activity-led programming blends with medical oversight. Inquire specifically about language coverage to ensure Portuguese-speaking staff are available for regular conversations with residents and families. Observe the dining and housekeeping areas, ask to sample a meal, and confirm room temperatures and air quality. Finally, ask about the facility's process for addressing concerns, reporting to state agencies if needed, and monitoring staffing levels across shifts.

    In sum, Waterview Villa stands out as a practical choice for families who prize a vibrant, affectionate, activity-centric culture and a facility that feels like a community more than a building. The strongest justification comes from a steadfast, people-first ethos - staff who show up with warmth, programs that create daily joy, and a sense of continuity that reassures families near and far. If these values align with what matters most, Waterview Villa can be an excellent home for a loved one. If, however, the priority is unwavering medical predictability, pristine environmental conditions, and uniformly consistent care across every shift, it may be prudent to explore alternatives. The right call hinges on aligning personal expectations with the facility's unmistakable strengths and its acknowledged gaps.

    Features

    Housing

    • 132 resident community capacity 132 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Theodore F Green State (6 miles away) Theodore F Green State (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Waterview Villa Rehabilitation And Health Care Center is an assisted living community located in East Providence, RI. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and receive the support they need.

    Our amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor space for residents to enjoy the fresh air and sunshine, private bathrooms for each resident's privacy and convenience, restaurant-style dining options for delicious and nutritious meals, a small library for residents to relax with a good book or engage in quiet activities like puzzles or card games, telephones in each room so residents can easily communicate with their loved ones and staff members, transportation arrangements (non-medical) to help residents get around town for errands or appointments, access to medical professionals through transportation arrangements to doctors' appointments when needed, a wellness center where residents can engage in various activities to promote their physical health and well-being such as exercise classes or therapy sessions, as well as Wi-Fi/high-speed internet connection throughout the community.

    Our care services are designed to meet the individual needs of our residents. They include 24-hour call system for immediate assistance if needed; 24-hour supervision from our attentive staff members who are available around the clock to provide support; assistance with activities of daily living such as bathing and dressing for those who need extra help; assistance with transfers for those who may have mobility challenges; diabetes diet management for residents with specific dietary requirements; meal preparation and service by our trained staff members who ensure that every resident receives delicious and nutritious meals based on their preferences and dietary needs; medication management to ensure that medications are taken properly according to prescribed schedules; mental wellness programs designed to promote emotional well-being among our residents by offering activities and therapies that support cognitive health; special dietary restrictions for those with specific dietary needs or allergies; and transportation arrangements to help residents get to their appointments outside of the community.

    In addition to these amenities and care services, we also offer a range of activities to keep our residents engaged and entertained. These include concierge services to assist with various needs or requests; fitness programs to promote physical well-being and help residents stay active; planned day trips to local attractions or events where residents can explore the surrounding area and enjoy new experiences; resident-run activities where our residents have the opportunity to plan and organize their own social events or group activities based on their interests and preferences; scheduled daily activities that are designed to cater to different interests and abilities.

    Our community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options. This allows our residents easy access to various amenities in the surrounding area.

    At Waterview Villa Rehabilitation And Health Care Center, we strive to provide a comfortable and supportive environment for our residents. We understand the importance of maintaining independence while receiving the necessary care and support.

    Nearby Places of Interest

    Physicians

    • University Orthopedics (0.5 miles)
    • Coastal Medical Sleep Disorder (0.6 miles)
    • Coastal Medical - Waterman Pediatrics (1.4 miles)
    • University Of Medicine Riverside (1.5 miles)
    • University Surgical Associates - Roth, Leslie A, MD (1.7 miles)
    • University Foot Care (2 miles)
    • Open Door Health (2.5 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (0.9 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.8 miles)
    • Stop & Shop Pharmacy (1.9 miles)
    • Walgreens (2.1 miles)

    Parks

    • Bold Point Park (0.9 miles)
    • Gano Park (1.4 miles)
    • Waterman St Dog Park (1.5 miles)
    • Blackstone Park (1.8 miles)
    • Blackstone Boulevard (2 miles)
    • India Point Park (2.2 miles)
    • Roger Williams National Monument (2.6 miles)

    Hospitals

    • Bradley Hospital (1.1 miles)
    • Hasbro Children's Hospital (1.8 miles)
    • Women and Infants Laboratory (2 miles)
    • Miriam Hospital - Infection, Disease, & Immunology Center (3.4 miles)
    • Providence VA Medical Center (3.5 miles)

    Restaurants

    • PVDonuts (1.3 miles)
    • Davenport's Restaurant (1.3 miles)
    • Tallulah's Taqueria (1.4 miles)
    • Like No Udder (1.5 miles)
    • Brass Monkey (1.6 miles)
    • Al Forno Restaurant (1.6 miles)
    • The Hot Club (1.6 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Daves Coffee (1.9 miles)
    • Seven Stars Bakery (1.9 miles)
    • Panera Bread (2.1 miles)
    • Bolt Coffee (2.2 miles)
    • Bolt Coffee (2.4 miles)
    • White Electric Coffee (2.5 miles)

    Transportation

    • Providence Station - MBTA & Amtrak (PVD) (2.6 miles)

    Theaters

    • Providence Place Showcase IMAX Theaters (2.6 miles)

    Frequently Asked Questions

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