Orchard View Manor

Pros

• Stephanie provided invaluable support, enabling the reviewer to become a resident and receive necessary rehabilitation within limited insurance timeframes.
• The therapists at the facility performed miracles, leading to impressive progress that surprised home therapists.
• The nurses and CNA’s went above and beyond in their care for residents.
• Orchard View Manor offered excellent care, with attentive staff who prioritized residents' needs.
• Activities such as singers and bingo were available for resident engagement, enhancing their experience at the facility.
• The staff consistently demonstrated kindness and empathy throughout the resident's stay, making them feel at home.
• Cleanliness of the facility contributed to a pleasant environment devoid of unpleasant odors commonly found in other nursing homes.
• Residents felt well-cared for and attended to promptly by friendly staff whenever assistance was needed.

Cons

• Some staff members at Orchard View Manor display poor communication skills and are disrespectful to families.
• Nursing care is minimal, and the facility has an unpleasant smell reminiscent of an old nursing home.
• Interactions with staff are rare, and some nurses appear uninterested and rude when called for assistance.
• CNA staff act irresponsibly, often appearing more focused on leisure activities than patient care.
• A resident experienced severe health issues due to a lack of proper care during their stay at the facility.
• Complaints indicate that social services seem indifferent to patients' needs and prioritize financial gain over quality care.
• Multiple reviews highlight inadequate training for nurses and CNAs, suggesting a serious deficiency in necessary caregiving skills.

Review

The experiences shared by former residents and their families regarding Orchard View Manor in East Providence, RI, present a stark contrast between positive care encounters and deeply troubling reports of negligence. The reviews indicate that while some individuals have received exemplary care, others have faced alarming levels of disrespect and inadequate attention. This variation raises concerns about the facility's overall standards and practices.

Many reviewers express gratitude towards specific staff members who made significant differences in their rehabilitation processes. One review particularly highlights Stephanie's vital role in helping a resident achieve recovery within the constraints of insurance limitations. The resident noted how miraculous the rehabilitation was, resulting in therapists being astonished at the progress made post-discharge. This review reflects a poignant appreciation for dedicated professionals whose commitment to patient welfare shines through, underscoring the impact that compassionate care can have on recovery outcomes.

Conversely, several accounts detail experiences marred by poor communication and disrespect from staff members. Families report feeling ignored or dismissed when raising concerns about their loved ones’ well-being. One guardian described a distressing reality where her sister was neglected while under Orchard View’s care, leading her to successfully seek relocation for better support elsewhere. Such narratives highlight an urgent need for improved training in interpersonal communications among staff as well as greater attentiveness to patients’ needs.

The physical environment at Orchard View has drawn mixed reviews as well; while some appreciated the facility's appearance, with well-kept rooms and no offensive odors associated with eldercare facilities, others reported a pervasive smell akin to an old nursing home. Feedback indicates that even if the building itself may look pleasant, it doesn't counterbalance the dubious quality of care provided inside its walls. Several reviewers voiced that interactions with nurses were minimal at best and often fraught with rudeness—one nurse reportedly dismissed a visitor's question with an abrupt “What do you want?” rather than demonstrating empathy or willingness to assist.

Quality of medical attention also emerged as a significant concern across multiple accounts. Reviewers recounted instances where lack of timely responses contributed to severe health declines among patients during their stays at Orchard View. For one individual who experienced fevers exceeding 104 degrees but received delayed intervention until family insisted on hospital transfer, this neglect was both alarming and unacceptable in such a healthcare setting. The implication is clear: many staff members seemed ill-equipped to handle critical situations effectively—a sentiment echoed throughout various reviews calling for comprehensive retraining across all levels of caregivers.

Amidst these critiques lie commendations from those who reported satisfactory experiences reflecting good care delivered by attentive staff members who fostered enjoyable living conditions and engaged residents through diverse activities such as bingo and musical performances. These positive reflections illustrate that while elements of quality caregiving exist within Orchard View Manor—making some residents feel secure and content—the substantial negative feedback suggests systemic shortcomings warranting immediate attention by management to ensure uniformity in service delivery.

In summation, Orchard View Manor stands at a crossroads highlighted by sharply contrasting narratives from its clientele—where tales of uplifting recovery coalesce with terrifying accounts of neglectful treatment creating disillusionment among families seeking trustworthy care for loved ones facing vulnerabilities associated with aging or illness. To retain credibility within this competitive field, active steps must be taken not just to celebrate achievements but also address failures proactively; only then might they restore faith amongst those searching for compassionate eldercare solutions willing to safeguard dignity without compromise.

This part of East Providence, Rhode Island, offers a convenient location for senior living with a range of healthcare providers nearby including physicians, hospitals, and pharmacies within a few miles. The area also boasts several cafes and restaurants for dining options, as well as parks for outdoor relaxation and recreation. Access to transportation is readily available with the Providence Station just four miles away. Additionally, there are entertainment options such as theaters within a short drive. Overall, this neighborhood provides a good balance of essential amenities and recreational opportunities for seniors looking to settle in a vibrant community.

Physicians

• University Of Medicine Riverside (0.4 miles)
• Coastal Medical - Waterman Pediatrics (1.3 miles)
• Coastal Medical - Coastal Family Medicine (1.8 miles)
• University Orthopedics (1.8 miles)
• Coastal Medical Sleep Disorder (1.9 miles)
• University Surgical Associates - Roth, Leslie A, MD (3 miles)
• University Foot Care (3.2 miles)

Hospitals

• Bradley Hospital (0.7 miles)
• Hasbro Children's Hospital (3.1 miles)
• Women and Infants Laboratory (3.2 miles)

Pharmacies

• Stop & Shop Pharmacy (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)

Cafes

• Panera Bread (1.3 miles)
• Borealis Coffee Roasters (1.4 miles)
• Starbucks (1.6 miles)
• Seven Stars Bakery (3.3 miles)
• Starbucks (3.3 miles)
• Daves Coffee (3.3 miles)
• Seven Stars Bakery (3.5 miles)

Restaurants

• Wendy's (1.3 miles)
• McDonald's (1.4 miles)
• Chick-Fil-A (1.4 miles)
• What Cheer Tavern (2.1 miles)
• Brass Monkey (2.2 miles)
• Davenport's Restaurant (2.2 miles)
• PVDonuts (2.8 miles)

Parks

• Bold Point Park (2.4 miles)
• Gano Park (2.9 miles)
• Roger Williams Park (2.9 miles)
• Waterman St Dog Park (3 miles)
• Blackstone Park (3.2 miles)
• Blackstone Boulevard (3.5 miles)
• India Point Park (3.6 miles)

Transportation

• Providence Station - MBTA & Amtrak (PVD) (4 miles)

Theaters

• Providence Place Showcase IMAX Theaters (4.1 miles)