Highland Manor Rehabilitation And Nursing Center
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750 Schooley Avenue, Exeter, PA 18643
For more information about senior living options: (844) 490-3973
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The staff at Highland Manor are described as loving, caring, and dedicated to providing high-quality care. Families praise the nursing and administrative teams for being helpful, patient, and informative. The facility is immaculate, clean, and beautifully decorated for holidays, contributing to a warm atmosphere. Residents experience meaningful improvements in mobility and independence with skilled physical therapy and nursing care. The care team is described as compassionate, competent, and consistently attentive to residents' needs. Staff consistently updates families and involves them in decisions about their loved ones' care. Administration supports families with planning for at-home care and other resources as needed. Reviewers report that Highland Manor makes residents feel loved, safe, and well cared for. The facility is widely regarded as one of the best care options, delivering genuine care and positive experiences. The environment offers engaging activities and amenities that enhance residents' quality of life.
The reviewer claimed the facility is money-hungry and understaffed, and does not treat residents properly, even moving a Covid-positive roommate to another room to profit. The reviewer described a neglectful incident where a patient fell from his bed and was left unattended, leading to his death the next day. The reviewer stated that a relative contracted Covid at Highland Manor and gave the facility "no damn stars," expressing extreme dissatisfaction.Highland Manor emerges in these accounts as a place where many families found genuine care, kindness, and a steady sense of being seen and supported during difficult times. Across years of residence or treatment, many residents and their loved ones describe a culture of warmth that goes beyond routine checks and medications. In one extended stay of more than four years, a family member called the staff the most loving and caring they could have hoped for, from nurses and aides to the physicians, administration, and support teams. The sentiment is echoed by others who emphasize that the care extended through every corner of the campus - from front desk personnel to therapy, activities, kitchen, laundry, and maintenance - creating an environment where families felt welcomed and informed rather than surprised by decisions or daily routines.
A recurring thread through multiple reviews is the sense that staff members truly know the residents as individuals and treat them with patience and personal attention. Names such as Pam, Dale, Barb, and Leo repeatedly surface as standout caregivers who were consistently helpful, patient, and understanding. Sue and her team are singled out as exceptionally loving and attentive, with families expressing deep gratitude for the hard work and compassion demonstrated by those who helped their loved ones feel valued and secure. This portrait of a deeply attached caregiving network runs through many testimonials, suggesting that Highland Manor's approach to care builds trust and familiarity that families rely on during challenging periods.
Several reviews highlight meaningful outcomes tied to specific journeys within Highland Manor. In one case, a aunt named Judy arrived in poor shape, and after weeks of diligent nursing care, she grew strong enough to return home - a turning point documented by a grateful family and the staff who helped arrange at-home supports. The administrative team is praised for being informative and responsive when planning continued care outside the building, reinforcing the view that Highland Manor is a place where transitions - such as moving from facility-based care back to home care - are handled with clear communication and respect for the family's needs.
End-of-life care is addressed with a tone of sincere empathy in these reviews. A mother who had a terminal illness found the staff to be kind, knowledgeable, and deeply caring, treating her as if she were a member of the staff's own family. Families describe consistent, honest communication during a time of grief, which strengthened trust and made it possible to navigate the difficult process with dignity. Even when the outcome was not what anyone hoped for, reviewers consistently credit Highland Manor with providing compassionate and competent care that allowed their loved one to be comfortable and well-supported.
Positive experiences extend into rehabilitation and recovery as well. Another ailing relative who required short-term rehab after a hospital stay saw dramatic improvements in mobility and independence, thanks to dedicated nursing care and physical therapy. The sense of progress - going from being unable to stand to walking with a cane - leaves families feeling grateful and confident in the team's ability to help residents regain strength and return home when possible. Several families also remark on how the facility's cleanliness and upkeep contribute to a sense of safety and well-being, reinforcing the impression that Highland Manor pays close attention to environment as part of overall health.
Beyond individual stories, the broader description of Highland Manor emphasizes a caring culture that extends through daily life and ongoing communication. Reviewers note a consistently clean facility, a welcoming atmosphere, and a courtyard that adds a pleasant, homelike touch. They describe a responsive, informative approach to care planning, with ongoing updates provided to families about health status and daily activities. The environment is portrayed as one where patient needs are prioritized, and where staff members make an effort to involve families in meaningful ways, from activities and events to regular check-ins about care plans and progress.
Yet, not all experiences align with the overwhelmingly positive portrayal. A few reviews express serious concerns about patient safety and care quality in specific situations. One account describes a concerning scene where a resident was moved into a room with someone who had COVID, allegedly to pursue financial gain, raising questions about staffing levels and the prioritization of profits over safety. The reviewer urged others to stay away, citing exposure risk and perceived neglect in other areas, including noticeable understaffing and a higher-than-necessary reliance on lights to signal needs rather than timely assistance. This perspective stands in contrast to the many positive narratives and serves as a cautionary note about the variability that can occur in long-term care settings.
Another reviewer details a troubling experience around the death of a friend, describing a period of clear distress and perceived neglect. In a short window of time, the observer felt that a patient near death did not receive adequate attention or comfort, with insufficient hydration and an impression of staff who were not fully present at the bedside when most needed. The account emphasizes the importance of consistent, compassionate care in life-ending moments and expresses deep disappointment at what was perceived as gaps in basic comfort and attention. A separate comment about a family member who contracted COVID adds to the sense that some reviewers experienced serious safety concerns and wished for more stringent protections and transparent communication.
Taken together, these reviews present a nuanced portrait of Highland Manor: a facility that many families proudly celebrate for its compassionate staff, responsive administration, and clean, welcoming environment, while also facing legitimate critiques from a minority of families who describe alarming moments or ongoing concerns. For many families, Highland Manor represents a reliable, caring home where loved ones are treated with dignity, where staff go above and beyond, and where families feel involved and informed throughout the care journey. For others, the experience serves as a reminder that caregiving is complex and that vigilance, staffing, and consistent, person-centered attention remain essential to ensure every resident's safety and comfort.
Ultimately, the most consistent takeaway across the bulk of the testimonials is one of heartfelt gratitude. Families repeatedly express appreciation for the staff's dedication, the sense of being part of a team that genuinely cares for their loved ones, and the hope that Highland Manor will continue to maintain and strengthen the standards that have left such a positive impression on so many. The facility's commitment to compassionate care, clear communication, and a supportive atmosphere stands out as a defining feature, even as readers are reminded to weigh individual experiences and observe how care practices are maintained day to day.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilkes-Barre Scranton International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland Manor Rehabilitation And Nursing Center in Exeter, PA is a premier assisted living community designed to provide comfort, care, and convenience to its residents. With a wide range of amenities and care services, it offers an exceptional living experience.
The community boasts numerous amenities to cater to the various needs and preferences of residents. A beauty salon ensures that individuals can maintain their personal grooming needs without leaving the premises. Cable or satellite TV is available for entertainment purposes, keeping residents connected to their favorite shows and channels. Community-operated transportation makes it easy for residents to access nearby attractions or run errands. For those who prefer staying connected digitally, there is a computer center equipped with Wi-Fi/high-speed internet.
Highland Manor Rehabilitation And Nursing Center also takes care of residents' dining needs. With a welcoming dining room and restaurant-style dining, individuals can enjoy delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated, ensuring that every resident's specific needs are met.
Fitness enthusiasts will appreciate the fitness room on-site where they can engage in physical activities and maintain their well-being. The community also offers fully furnished accommodations for comfort and convenience.
For recreational activities, Highland Manor Rehabilitation And Nursing Center provides a gaming room where residents can participate in friendly competitions and socialize with fellow community members. A small library offers opportunities for reading and quiet relaxation. Planned daily activities led by dedicated staff keep residents engaged and entertained throughout the day.
The assisted living community focuses on providing exceptional care services tailored to individual needs. With 24-hour call systems and supervision, help is always available when needed. Assistance with daily activities such as bathing, dressing, and transfers ensures that residents receive necessary support while maintaining independence.
Medication management is provided to ensure that medications are taken correctly. Special dietary restrictions are carefully followed to accommodate specific health conditions or preferences. In addition, transportation arrangements are made both for non-medical purposes as well as for doctors' appointments.
For mental wellness, a dedicated program is in place to address the emotional and cognitive needs of residents. The wellness center offers resources and activities to promote overall well-being.
Highland Manor Rehabilitation And Nursing Center also takes pride in its location. With various cafes, parks, pharmacies, physicians, restaurants, and places of worship nearby, residents have easy access to essential services and social opportunities.
Overall, Highland Manor Rehabilitation And Nursing Center strives to create a warm and supportive environment where residents can enjoy a fulfilling retirement while receiving the care they need.
Highland Manor Rehabilitation And Nursing Center is located at 750 Schooley Avenue, Exeter, PA 18643 in Luzerne County, Pennsylvania
Highland Manor Rehabilitation And Nursing Center on seniors.fyi includes 14 photos including images showing interior, decor, dining, landscaping, building, bedroom, lighting, grass, and more.
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