Hanover Hall

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Hanover Hall

267 Frederick Street, Hanover, PA 17331

For more information about senior living options: (844) 490-3973

3.4 from 7 reviews
5 stars
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Skilled Nursing Facility

Overall Review of Hanover Hall

Pros

  • pro The staff at Hanover Hall treats residents with kindness and respect, creating a positive environment for both residents and their families.
  • pro Residents are engaged in numerous social activities, fostering connections and promoting mental stimulation, especially for those with dementia.
  • pro The facility is clean and offers comfortable living spaces that residents can personalize to feel more at home.
  • pro Hanover Hall provides delicious food that residents enjoy, contributing to their overall satisfaction with the facility.
  • pro Pet therapy is a wonderful addition that brings joy and comfort to the residents, enhancing their wellbeing.
  • pro Regularly scheduled information sessions for families demonstrate the administration's commitment to communication and support.

Cons

  • pro The staff at Hanover Hall is unfriendly and unwilling to help residents, leading to poor experiences.
  • pro A resident had not had her sheets changed in three weeks, indicating a lack of proper hygiene and care.
  • pro Complaints from residents about inadequate showering and unclean conditions were noted.
  • pro The food provided at the facility was described as unfit for consumption.
  • pro There are long wait times for essential medications and assistance with basic needs, such as using the bathroom.
  • pro The administration has been criticized for mishandling communication regarding resident transfers.
  • pro Planned activities for residents were described as lacking, which may lead to insufficient engagement and stimulation.

Review

Hanover Hall has garnered a wide range of opinions from families who have experienced the facility's care for their loved ones. Overall, many reviews highlight positive experiences, particularly in relation to the kindness and compassion demonstrated by the staff. Several family members express gratitude for the quality of care their relatives receive, mentioning how staff members engage residents in social activities and provide emotional support during challenging times. One reviewer noted that their grandfather has been a resident at Hanover Hall for three years, praising both the treatment he receives and the food served at the facility. The sense of community among residents also emerged as a recurring theme, with many finding companionship and friendship within the walls of Hanover Hall.

The atmosphere at Hanover Hall is often described as homey and welcoming. Families appreciate having options to personalize rooms with items such as chairs, televisions, and family pictures to help make their loved ones feel more comfortable. Additionally, round dining tables enhance social interactions among residents during meals. The enclosed terrace offers a pleasant space for relaxation with beautiful views of gardens, providing an inviting environment that contributes to a homelike experience.

While many reviews are overwhelmingly positive about individual experiences, some starkly contrast this picture. One reviewer had a deeply troubling visit where they observed neglect towards their friend. They reported unfriendly staff and described horrid conditions such as unwashed sheets for weeks on end. Concerns about timely access to hygiene facilities were also raised; the reviewer felt compelled to alert family members about these issues and expressed urgency regarding improving conditions or shutting down the facility entirely.

On a brighter note, another review praised Hanover Hall specifically for its rehabilitation services tailored toward individuals dealing with dementia. The reviewer appreciated how well staff engaged their grandmother into social activities designed to stimulate her mind while maintaining her happiness during her stay post-hospitalization. This reflects Hanover Hall’s capability in not just providing standard nursing care but also addressing specialized needs in rehabilitation settings.

The nursing team consistently receives high marks from reviewers across board; they are often described as responsive, friendly, knowledgeable, and dedicated to ensuring residents' comfort. Instances were mentioned where issues raised by family members about care were promptly addressed by nurses demonstrating commitment to resident well-being. This emphasis on compassionate nursing care tends to reassure families that their loved ones are in capable hands.

However, administrative procedures have drawn some criticism from reviewers who perceived inconsistency or lack of coordination regarding moves between floors or departments within Hanover Hall. In one instance detailed by a relative concerned about their grandfather's bed situation during relocation efforts indicated disorganization that caused unnecessary stress for both the resident and his family members involved in managing his care transitions.

Overall, Hanover Hall presents itself as primarily a positive option for long-term or rehabilitative care despite some contrasting reviews pointing out areas needing improvement—especially concerning administration practices and cleanliness standards in specific instances. For those seeking community engagement opportunities along with adequate medical supervision backed by compassionate staff approaches amidst researched choices like pet therapy programs aimed at enhancing emotional health through interaction with animals; it may very well serve as an appealing destination within local senior living solutions.

Features

Housing

  • 152 resident community capacity 152 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hanover Hall is an assisted living community located in Hanover, PA. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents. With a beauty salon on-site, residents can easily maintain their personal grooming needs without having to leave the premises.

Our cable or satellite TV service allows residents to enjoy their favorite shows and movies from the comfort of their own rooms. For those who prefer to venture out, we offer community-operated transportation services to help residents run errands or attend social activities.

Our computer center provides a space for residents to stay connected with loved ones through email, social media, or video calls. The dining room offers restaurant-style dining options where residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are also accommodated.

Residents can take advantage of our fitness room to stay active and maintain their physical well-being. The gaming room provides opportunities for friendly competitions and socializing with fellow residents. Our beautiful garden and outdoor space allow residents to relax and enjoy nature.

Housekeeping services ensure that residents have clean living spaces, while move-in coordination makes transitioning into our community a seamless process. Each resident has a private bathroom in their fully furnished apartment, providing them with privacy and independence.

Our small library offers a quiet space for reading and intellectual stimulation. Telephone services are available for easy communication with family and friends. Transportation arrangements for non-medical purposes as well as transportations to doctor's appointments are also provided.

Residents have access to our wellness center which offers various programs aimed at promoting mental wellness. Wi-Fi/high-speed internet is available throughout the community so that residents can stay connected online.

In terms of care services, we provide 24-hour call systems and supervision to ensure the safety of our residents at all times. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is also provided to ensure that medications are taken correctly and on time. We offer a diabetes diet and cater to special dietary restrictions.

To keep our residents engaged and entertained, we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also numerous parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby for convenient access to additional amenities and services.

At Hanover Hall, we strive to create a comfortable and vibrant community where residents can enjoy their golden years with ease and peace of mind.

Nearby Places of Interest

Physicians

  • Hanover Family Practice (0.2 miles)
  • WellSpan Family Medicine - Frederick Street (0.2 miles)
  • Holtz's (0.5 miles)
  • Upmc Pinnacle Obstetrics and Gynecology Specialists (0.5 miles)
  • Hanover Women's Health Care (0.5 miles)
  • Hanover Pediatric Associates (0.6 miles)
  • Hanover Pediatric Associates PC (0.6 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • Brockie Pharmtech at Plum (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • Brockie Pharmatech (0.9 miles)
  • Laslow's Pharmacy (1 miles)
  • Choice Health Care (1.4 miles)
  • Choice Critical Care (1.5 miles)

Places of Worship

  • St Vincent Gymnasium (0.6 miles)
  • Hanover Community Church (3.6 miles)
  • Piney Creek Church of the Brethren (10.9 miles)

Hospitals

  • Hanover Hospital (0.8 miles)
  • Lifeline Personal Response Service (0.8 miles)
  • Hanover Hospital (0.8 miles)
  • UPMC Express Care (2.8 miles)
  • Hanover Hospital (5.6 miles)

Restaurants

  • Aldus Brewing (0.8 miles)
  • Burger King (1.2 miles)
  • McDonald's (1.3 miles)
  • Famous Hot Weiner (1.4 miles)
  • York Street Treat (1.4 miles)
  • Bourbon Bar & Grill (1.5 miles)
  • Taco Bell (1.6 miles)

Parks

  • Youngs Woods Park (2.2 miles)
  • Codorus State Park (3.8 miles)
  • West Manheim Dog Park (4.4 miles)
  • Christmas Tree Park (10.8 miles)

Theaters

  • R/C Movies Hanover 16 (2.2 miles)
  • Gateway Gettysburg Theater Partners (11.2 miles)

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