Jefferson Hills Healthcare And Rehabilitation Cent

Pros

• The staff at Jefferson Hills Manor is described as kind, intelligent, and compassionate, providing care as if for their own family.
• Many visitors have noted that the food served in the facility is delicious and enjoyable.
• Some residents found the rooms to be a nice size and suitable for their needs during their stay.
• It was mentioned that the facility has made efforts to maintain cleanliness, with consistent floor cleaning reported by some residents.
• Staff members reportedly address medical needs respectfully and promptly when called upon, despite being short-staffed at times.
• One resident had a positive experience, stating that their concerns about health were prioritized and received adequate support from office personnel.

Cons

• The facility has a strong smell of urine and is poorly maintained, with dirty bedpans in patient bathrooms.
• Patients experience long wait times for assistance, with calls for help not answered in a timely manner.
• Discharges are handled poorly, with patients left in wheelchairs for hours and transported inappropriately.
• Rooms are dirty, outdated, and lack proper safety measures, like bed rails for fall-risk patients.
• Staff are often unresponsive and arrogant when addressing concerns from family members about care.
• Physical therapy services do not meet patients' needs or expectations, particularly for long-term residents.
• Food quality is reported as subpar, leading to dissatisfaction among residents.
• The overall atmosphere of the facility feels cramped and lacks comfort, raising safety concerns in case of emergencies like fires.

Review

Jefferson Hills Manor has garnered a spectrum of opinions from families and patients, with many expressing profound dissatisfaction regarding the facility's conditions and quality of care. Multiple reviews highlight a pervasive odor throughout the building, often described as smelling strongly of urine. This unpleasant scent contributes significantly to an unsettling atmosphere, which is further amplified by descriptions of unsanitary conditions, like dirty bedpans left in patient bathrooms. The overall cleanliness and maintenance of the facility have been major points of contention among reviewers, asserting that it does not meet acceptable standards for elder care.

Furthermore, particular incidents shared by families illustrate distressing experiences during patient admissions and discharges. One reviewer recounted the painful situation where their 83-year-old mother was left waiting for six hours in a wheelchair before being transported home in a maintenance van without any prior apologies or adequate assistance. This lack of empathy and consideration for elderly residents echoed throughout other accounts, raising significant concerns about Jefferson Hills Manor's protocols in handling vulnerable patients.

Several reviews indicated that there was little improvement noted during rehabilitation stays; one family member mentioned that their loved one remained stagnant after three weeks of therapy for severe neuropathy. Discharge processes appeared equally troubling: patients were sent home unexpectedly with minimal communication from staff members who often failed to answer phone calls promptly. Many families expressed frustration over what they perceived as neglectful practices — from missed medication schedules to insufficient support for fall-risk individuals needing assistance getting to the bathroom.

While some reviews pointed out isolated positive experiences with friendly staff members, these comments were overshadowed by reports citing chronic understaffing issues leading to long wait times for assistance when calls were made from patient rooms. Such circumstances place an enormous burden on both staff and patients alike, as caregivers struggle to provide attentive service amidst overwhelming demands.

The quality of food served at Jefferson Hills Manor has also drawn mixed responses; while some described meals as tasty or satisfactory, others criticized them as lacking nutritional value or variety. The physical environment itself has attracted criticism due to outdated facilities, poor furniture quality (including hard beds), and inadequate room features such as missing bed rails for safety—issues particularly concerning given the high vulnerability of residents.

In contrast, there are rare testimonials praising aspects like cleanliness efforts noted by certain residents who remarked on continuous floor cleaning and absence of foul odors during their stays. These juxtaposed views convey an unsettling inconsistency within the facility’s operations; however, they do little to reassure those trying to make critical decisions regarding loved ones’ care places.

Ultimately, Jefferson Hills Manor presents a considerable dilemma for families seeking suitable rehabilitation or long-term care options for their relatives. The majority sentiment among reviewers leans toward recommending potential residents explore alternative facilities instead — urging prospective clients needing assisted living services to thoroughly assess care standards before committing themselves or their loved ones to this particular establishment.

Physicians

• Steel Valley Orthopedic Associates PC (0.7 miles)
• Jefferson Internal Medicine (1 miles)
• Jefferson Surgery Center (1 miles)
• CCP - South Hills Pediatric Associates, Jefferson Hills Office (2 miles)
• Charles Robert Brown (3.9 miles)
• Holets Henry E Jr MD (6.9 miles)
• Community Family Practice (7 miles)

Restaurants

• Primanti Bros. Restaurant and Bar Pleasant Hills (1.2 miles)
• Monkey Bar (1.4 miles)
• Yoli's Cucina and Crafthouse (1.6 miles)
• Al's Cone Zone (1.6 miles)
• Olive Garden (1.8 miles)
• Chipotle Mexican Grill (1.9 miles)
• Pleasant Bar (2.5 miles)

Cafes

• Starbucks (2 miles)
• GetGo Café and Store (4.5 miles)
• Starbucks (4.7 miles)
• De Lallo's Fort Couch Cafe (6 miles)
• Al's Cafe (6.3 miles)
• Starbucks (6.4 miles)
• Panera Bread (6.6 miles)

Parks

• Tepes Park (2.6 miles)
• Evans Fields (3 miles)
• South Park Dog Park (3.1 miles)
• Village Green Park (5.9 miles)
• Renziehausen Park (6.1 miles)
• Mt. Lebanon Park (7.4 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (2.6 miles)
• South Hills Village Trolley Stop (6.3 miles)

Pharmacies

• Walgreens (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3 miles)
• Rite Aid (3.2 miles)
• Rite Aid (4 miles)
• Rite Aid (4.4 miles)
• CVS Pharmacy (4.6 miles)

Places of Worship

• Saint Patrick Church (5.7 miles)
• Kingdom Hall Of Jehovahs Witnesses (6.1 miles)
• St Louise De Marillac Church (6.7 miles)

Hospitals

• UPMC McKeesport (5.9 miles)
• UPMC South Hills (6 miles)
• Fernand N Parent & Associate - Fernand N Parent Jr MD (7.2 miles)

Theaters

• AMC Waterfront 22 (7.1 miles)