Jefferson Hills Manor

Pros

• The nurses at Jefferson Hills Manor are kind, intelligent, and compassionate, treating residents as if they were their own family.
• The administrator of the facility is very welcoming and provides excellent care for residents.
• The staff at Jefferson Hills Manor are friendly, keeping the rooms clean and ensuring a pleasant experience for residents.
• The physical therapy department has a great staff who promptly addresses residents' needs and gets them started on their therapy journey.
• The meals at the facility are delicious, and even the big boss takes the time to interact with residents and help when needed.
• The facility is professionally managed with good employees who provide quality care to residents.
• The staff at Jefferson Hills Manor are consistently cleaning the floors and maintaining a clean environment throughout the facility.
• The food at the facility is very good, with cooked meals served for lunch and satisfying options for dinner.
• Despite being short-staffed, the aides at Jefferson Hills Manor are helpful and kind in assisting residents, though it may take some time to find someone when needed.
• Pamela had an excellent experience during her stay at Jefferson Hills Manor, noting that it was the cleanest nursing home she had been in with attentive staff members who responded promptly to her needs.

Cons

• The whole building smelled like urine and the rooms were poorly taken care of.
• The facility is terrible, extremely old, and in need of updating, cleaning, and repair.
• No one answered the phone all day and there were no bed rails on the patient's bed.
• The facility is crowded, dull, and dismal with a potential fire hazard.
• The staff missed medications, didn't support a fall-risk patient to get to the bathroom, and provided poor overall care.
• The rooms are dirty with rotting drawers, damaged walls, and non-functioning amenities like clocks and TVs.
• The facility is understaffed with slow response times to room calls.
• They lost clothes multiple times despite clear signage and labeling procedures.
• Some statements may have been slightly paraphrased for clarity.)

Review

Recent reviews of Jefferson Hills Manor have raised concerns about the cleanliness and overall management of the facility. One visitor mentioned that upon entering the building, they immediately noticed a strong smell of urine throughout. They also observed poorly maintained rooms with dirty bed pans in patients' bathrooms on the second floor. This individual expressed disappointment that the website for Jefferson Hills Manor did not accurately reflect the poor conditions they experienced during their visit.

Another reviewer shared their dissatisfaction with the quality of care provided to their 83-year-old mother who was seeking rehab for severe neuropathy. After three weeks at the facility, there was no improvement in her condition. To add insult to injury, when it came time for her discharge, she was left sitting in a wheelchair for six hours before being transported home in a maintenance van. The situation became even more distressing as she could not be brought into her house due to steps, resulting in a call to 911 for assistance. The lack of communication and accountability from staff only added to this family's disappointment and concern for their loved one's well-being.

Several reviewers commented on the outdated and uncomfortable environment at Jefferson Hills Manor. One person stated that there is no comfort for elderly seniors and expressed a desire for more money and care to be invested in making the facility cleaner and more comfortable. Another reviewer described the unclean odor throughout the building and highlighted issues such as unanswered phone calls, missing bed rails, and delayed medication administration. However, they did mention that despite these shortcomings, they found the staff to be friendly.

On a more positive note, not all reviews were negative. Some individuals had positive experiences with Jefferson Hills Manor. One commentator praised the kind and compassionate nurses who treated patients as if they were their own family members. Another praised the friendly atmosphere created by both nurses and nurse aides who maintained cleanliness within patient rooms.

In contrast to those dissatisfied with their experiences at Jefferson Hills Manor, one person spoke highly of their friend's decision to recover from a hospital stay at the facility. They specifically mentioned the friendly staff, cleanliness of the rooms, and welcoming administrator.

Another reviewer shared their positive short-term stay at Jefferson Hills Manor, highlighting spacious rooms, friendly and respectful staff, prompt medical attention, and enjoyable meals. They even commended the involvement of management in interacting with residents.

Overall, the reviews for Jefferson Hills Manor are mixed. While some individuals expressed satisfaction with various aspects of their experience, a majority raised concerns about cleanliness, outdated facilities, inadequate care, and poor communication. These reviews emphasize the need for improvements in order to provide better quality care for residents at Jefferson Hills Manor.

This part of Clairton, Pennsylvania offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. With several physicians’ offices nearby, including orthopedic and internal medicine practices, residents have easy access to healthcare services. There are also numerous dining options ranging from casual eateries like Primanti Bros. Restaurant and Bar to more upscale establishments such as Yoli's Cucina and Crafthouse. For those who enjoy spending time outdoors, there are several parks in the area where one can relax and enjoy nature. In terms of transportation, there is a U-Haul facility nearby for any moving needs, as well as a trolley stop for convenient public transportation options. Additionally, there are several pharmacies in close proximity for medication needs. Overall, this part of Clairton offers a comfortable and convenient environment for seniors looking to settle down in the area.

Physicians

• Steel Valley Orthopedic Associates PC (0.7 miles)
• Jefferson Internal Medicine (1 miles)
• Jefferson Surgery Center (1 miles)
• CCP - South Hills Pediatric Associates, Jefferson Hills Office (2 miles)
• Charles Robert Brown (3.9 miles)
• Holets Henry E Jr MD (6.9 miles)
• Community Family Practice (7 miles)

Restaurants

• Primanti Bros. Restaurant and Bar Pleasant Hills (1.2 miles)
• Monkey Bar (1.4 miles)
• Yoli's Cucina and Crafthouse (1.6 miles)
• Al's Cone Zone (1.6 miles)
• Olive Garden (1.8 miles)
• Chipotle Mexican Grill (1.9 miles)
• Pleasant Bar (2.5 miles)

Cafes

• Starbucks (2 miles)
• GetGo Café and Store (4.5 miles)
• Starbucks (4.7 miles)
• De Lallo's Fort Couch Cafe (6 miles)
• Al's Cafe (6.3 miles)
• Starbucks (6.4 miles)
• Panera Bread (6.6 miles)

Parks

• Tepes Park (2.6 miles)
• Evans Fields (3 miles)
• South Park Dog Park (3.1 miles)
• Village Green Park (5.9 miles)
• Renziehausen Park (6.1 miles)
• Mt. Lebanon Park (7.4 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (2.6 miles)
• South Hills Village Trolley Stop (6.3 miles)

Pharmacies

• Walgreens (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3 miles)
• Rite Aid (3.2 miles)
• Rite Aid (4 miles)
• Rite Aid (4.4 miles)
• CVS Pharmacy (4.6 miles)

Places of Worship

• Saint Patrick Church (5.7 miles)
• Kingdom Hall Of Jehovahs Witnesses (6.1 miles)
• St Louise De Marillac Church (6.7 miles)

Hospitals

• UPMC McKeesport (5.9 miles)
• UPMC South Hills (6 miles)
• Fernand N Parent & Associate - Fernand N Parent Jr MD (7.2 miles)

Theaters

• AMC Waterfront 22 (7.1 miles)