The Residence at Arrowood

Pros

• Residents feel safe and happy in their living environment.
• The apartments are described as lovely, clean, and spacious.
• The community offers 24-hour medical assistance, providing peace of mind for families.
• Many reviewers note significant improvements in care and cleanliness under the new management.
• The friendly staff members take a genuine interest in the residents' well-being.
• For those on a tight budget, Arrowood is considered an excellent value for cost.
• Overall value for cost is highly rated by multiple reviewers.

Cons

• The food service company is horrible, according to one resident's father.
• A family had a bad experience because Arrowood was not certified and should not have taken their loved one.
• One resident reported that the food was terrible and led them to leave quickly.
• The quality of food has declined since COVID, according to one resident's feedback.

Review

Arrowood at Southwestern has garnered a mixed set of reviews, reflecting both the positive aspects and some significant concerns that potential residents and their families should consider. While many reviewers praise the facility for its affordability, cleanliness, and attentive staff, others have raised critical issues, particularly regarding food quality and management practices.

One of the standout features of Arrowood is its overall value for cost. Multiple reviewers have expressed satisfaction with the pricing structure, noting that it offers a great deal for families on tight budgets. One reviewer enthusiastically described it as a “must-see” for those looking to manage their finances without compromising the safety and happiness of their loved ones. The spacious apartments and 24-hour medical assistance were also highlighted as significant advantages, contributing to a sense of security for residents such as one's mother. This emphasis on safety aligns with the sentiments shared by another family who noted improvements in care and cleanliness since management changes took place.

However, despite these positives, there are notable drawbacks that some residents experienced during their time at Arrowood. A recurring theme among the reviews centers around dissatisfaction with food services. While one reviewer mentioned early dining experiences that were satisfactory, they observed a decline in quality post-COVID. Another review specifically relayed a complaint from a resident’s family member about the food being “horrible,” which raises questions about nutritional standards within the community.

The issue of staffing seemed to be another challenge faced at Arrowood. One reviewer indicated a struggle to ensure consistent assistance for their mom regarding her daily needs like showers, which suggests potential understaffing or variability in staff availability during certain hours. Despite these challenges, one family acknowledged the improvements in care following changes in management, indicating an evolving environment that may be responsive to feedback and willing to enhance resident experiences.

Unfortunately, not every experience was positive. Another reviewer recounted an alarming situation where their loved one was not certified to stay at Arrowood—an unsettling revelation that resulted in her having to relocate after only one week. This incident not only highlights possible regulatory compliance issues but also underscores potential vulnerabilities regarding admission protocols and overall resident satisfaction.

In conclusion, Arrowood at Southwestern appears to be a facility with both commendable attributes and serious areas requiring improvement. For prospective residents or families considering this location for elderly care options, weighing the strengths against shortcomings will be essential for making informed decisions. The mix of favorable living conditions paired with operational challenges illustrates how vital it is for facilities like Arrowood to continually adapt and respond to feedback while maintaining focus on healthful living—including nutrition—as well as ensuring all necessary certifications are met for peace of mind among families seeking care solutions.

This area of Pittsburgh, Pennsylvania, offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient place to live. With numerous physicians, pharmacies, and hospitals in close proximity, residents have access to quality healthcare options. In addition, there are several restaurants and cafes for dining out or grabbing a quick bite to eat. The neighborhood also boasts several parks for enjoying the outdoors and staying active. For entertainment, there is a nearby theater for catching the latest films. Overall, this part of Pittsburgh provides a balance of medical care, dining options, recreational opportunities, and cultural activities that may make it an attractive location for senior living.

Physicians

• CCP - South Hills Pediatric Associates, Jefferson Hills Office (0.5 miles)
• Steel Valley Orthopedic Associates PC (1.6 miles)
• Jefferson Surgery Center (1.6 miles)
• Jefferson Internal Medicine (1.7 miles)
• Charles Robert Brown (2.4 miles)
• Holets Henry E Jr MD (6.3 miles)
• Community Family Practice (6.8 miles)

Restaurants

• Yoli's Cucina and Crafthouse (1 miles)
• Al's Cone Zone (1.3 miles)
• Primanti Bros. Restaurant and Bar Pleasant Hills (2.3 miles)
• Monkey Bar (2.5 miles)
• Frosty Cone (2.6 miles)
• Olive Garden (2.9 miles)
• Chipotle Mexican Grill (2.9 miles)

Parks

• Tepes Park (1.3 miles)
• Evans Fields (4 miles)
• South Park Dog Park (4.6 miles)
• Renziehausen Park (5.1 miles)
• Village Green Park (7.4 miles)

Pharmacies

• Rite Aid (1.7 miles)
• Rite Aid (2.2 miles)
• Rite Aid (2.4 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4.2 miles)
• Rite Aid (4.7 miles)
• Rite Aid (5.1 miles)

Cafes

• GetGo Café and Store (3 miles)
• Starbucks (3.1 miles)
• Starbucks (6.3 miles)
• Parkside Cafe (7 miles)
• De Lallo's Fort Couch Cafe (7.6 miles)
• Starbucks (7.7 miles)
• Al's Cafe (7.8 miles)

Transportation

• U-Haul Moving & Storage of Pleasant Hills (3.9 miles)
• South Hills Village Trolley Stop (7.9 miles)

Places of Worship

• Saint Patrick Church (4.7 miles)
• Kingdom Hall Of Jehovahs Witnesses (7.3 miles)
• St Louise De Marillac Church (8.1 miles)

Hospitals

• UPMC McKeesport (5.3 miles)
• Fernand N Parent & Associate - Fernand N Parent Jr MD (6.4 miles)
• UPMC South Hills (7.5 miles)
• Monongahela Valley Hospital (7.9 miles)

Theaters

• AMC Waterfront 22 (7.6 miles)