Sunnyview Nursing Home

Pros

• The Oaks at Bethesda is a blessing to residents and their families.
• Residents regain their vitality and participate in meals, bingo, and other activities.
• Families praise the caring staff, engaging environment, and overall quality of care.
• The staff at The Oaks at Bethesda are very nice, pleasant, and helpful.
• The Oaks at Bethesda is described as beyond five stars, with staff who are kind and compassionate.
• The therapy program is wonderful and the overall quality of care is high.
• The facility is immaculate, and the staff are accommodating and genuinely care for residents.
• Residents experience long-term happiness and satisfaction with care and staff.
• The Oaks at Bethesda fosters friendship and makes residents feel like family.
• The food is delicious and there are lots of activities for residents to enjoy.
• The environment is clean, lively, and uplifting, with plentiful extracurriculars and gathering spaces.
• Staff in all departments deliver above-and-beyond care.

Cons

• One reviewer was absolutely disgusted with the facility's staff, describing the nursing staff as abysmal and the care as terrible, noting no blood sugar tests before or after meals, medications not given on time or at all, and no blood pressure checks.
• Another reviewer urged people to stay away from the facility, calling the care absolutely disgusting.
• A third reviewer said that, although the staff were mostly nice, the overall experience was bare-bones, with missing basics like charging cords for phones and help spending money online, especially for residents without frequent family visits.
• A fourth commenter criticized the level of service as outdated for 2024, suggesting more services should be available for very old residents.

Review

The Oaks at Bethesda consistently presents itself as a warm, welcoming, and highly cared-for community. Families repeatedly describe it as a blessing and a home-like environment where their loved ones flourish. In many accounts, residents return to a brighter, more engaged version of themselves after joining the Oaks, with stories of renewed appetite for meals, participation in activities like bingo, field trips, baking classes, and a wide array of social and recreational options. The atmosphere is often described as lively, uplifting, and truly focused on the psycho-social well-being of residents as much as on their medical needs. Several reviewers emphasize that the care feels personal and attentive, with staff who are genuinely kind, patient, and respectful.

Across numerous testimonials, the staff at The Oaks at Bethesda is repeatedly praised as friendly, courteous, and exceptionally helpful. Descriptions such as "very nice and very pleasant," "beyond a 5 star" in commitment, and "compassionate" care recur throughout the feedback. Families highlight the breadth of the staff's engagement - from nursing and medical teams to therapy, activity coordinators, dietary, housekeeping, and maintenance - calling out that everyone treats residents like family and goes above and beyond. The therapy program is singled out as a standout feature, with several notes attesting to its quality and effectiveness in supporting residents' mobility and overall well-being. The facility itself is described as immaculate and well-maintained, with an environment that is clean, lively, and full of opportunities for social interaction.

For many families, the Oaks becomes a place where their loved ones not only receive medical or daily living support but also build meaningful relationships and friendships. Some residents have transferred in from other facilities and found the Oaks to be a vastly improved experience, with consistent, caring interactions from the nursing staff and other employees. Tales of personal connections - friends made at the facility, staff who treat residents like family, and the sense that the staff truly cares about both the resident and the family - are common. Several reviews emphasize how the staff help make difficult transitions easier, with messages of gratitude for people who communicate clearly and remain responsive when questions or concerns arise. The overall sentiment is that the Oaks at Bethesda feels like a trusted, long-term home.

The emotional and social dimensions receive particular emphasis. Reviewers frequently note that the daily life at the Oaks is rich with planned activities, seasonal decorating, and opportunities for residents to stay engaged and connected to the world outside their rooms. They describe a setting with multiple gathering spaces, opportunities for shopping trips, and a calendar packed with programs that keep residents busy and connected to one another. The sense of community is often framed as the core strength: residents are considered part of a larger family, and their families feel included and reassured by the care and attention they receive. For many, being at the Oaks means their loved ones are not just cared for medically but are also supported emotionally, socially, and spiritually.

However, not every review is uniformly glowing. A few reviews raise concerns about clinical care and responsiveness. One reviewer described extremely troubling experiences, citing pain management gaps and delays in essential tasks like blood sugar monitoring, blood pressure checks, and medication administration. They urged others to stay away due to what they characterized as consistently poor care. Another account suggested that while the staff are generally friendly, the overall experience can feel bare-bones at times - with criticisms about support for residents' daily needs beyond basic care, such as handling personal items, charging devices, or facilitating certain conveniences that help residents and families feel at home. These voices emphasize the importance of timely medical monitoring and responsive nursing care, highlighting that even in a setting with many strengths, there is room for improvement in those critical areas.

Amid these varied experiences, some specific staff members and departments receive particular praise for their roles in transition and ongoing care. One reviewer lauded Stacey B for clear communication and diligent follow-up during a family member's transition from rehab to assisted living, underscoring the importance of coordinated, proactive administration in shaping a positive experience. There are also strong testimonials about the quality of life improvements seen for residents who have moved in recently, with parents and siblings noting how the staff's attentiveness, the home-like atmosphere, and the abundance of activities contribute to a sense of safety and happiness. Even when concerns are raised, several reviewers acknowledge the dedication of staff and recognize that care at the Oaks can be excellent when problems are addressed promptly and thoroughly.

Overall, The Oaks at Bethesda emerges as a place that many families come to view as a home away from home - one where compassionate staff, robust activity programming, and a strong sense of community can transform the experience of aging and assisted living. The facility is praised for its commitment to high-quality care, a vibrant social environment, and a culture of kindness that helps residents feel valued and connected. At the same time, prospective families and current residents would benefit from mindful attention to the areas of clinical care and responsiveness highlighted by a minority of reviewers. For those considering The Oaks at Bethesda, the prevailing message from long-time residents and their families is one of gratitude and trust - an impression of a community that genuinely strives to treat residents with dignity, respect, and the warmth of family.

Located in Zanesville, Ohio, this area offers convenient access to a variety of amenities that would be beneficial for seniors. Within close proximity, there are several dining options such as Panda Express, Applebee's, and Subway, providing a range of choices for meals. Additionally, there are multiple physicians' offices including Genesis Cancer Care Center and Neurological Associates of Southeastern Ohio for medical needs. Pharmacies like Genesis Specialty Pharmacy and Kroger Pharmacy are also nearby for easy access to medications. For recreation, there are parks like Kidzville Park and theaters like Cinemark Colony Square Mall. Moreover, transportation options include Riverside Airport and Parr Airport for travel convenience. Overall, this neighborhood offers a mix of healthcare services, leisure activities, and basic necessities making it a convenient location for senior living.

Restaurants

• Panda Express (0.1 miles)
• Applebee's (0.3 miles)
• McDonald's (0.3 miles)
• Subway (0.3 miles)
• King Garden Chinese Restaurant (0.4 miles)
• Arby's (0.5 miles)
• Burger King (0.5 miles)

Physicians

• Genesis Cancer Care Center (0.1 miles)
• Abimbola Shofu, MD (0.2 miles)
• Clayton Gibson, MD (0.2 miles)
• Neurological Associates of Southeastern Ohio (0.2 miles)
• Patricia Gainor (0.2 miles)
• Dermatology Of Southeastern Ohio (0.2 miles)
• Jack Booth, MD (0.2 miles)

Pharmacies

• Genesis Specialty Pharmacy (0.3 miles)
• Kroger Pharmacy (0.5 miles)
• Northside Pharmacy Forest Avenue (1.4 miles)
• Genesis Medical Arts Building II (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Northside MVHC Pharmacy (1.6 miles)
• Northside New Concord Pharmacy (15 miles)

Cafes

• Tim Hortons (0.4 miles)
• Panera Bread (1.5 miles)

Places of Worship

• General Conference Of Seventh-Day Adventists (0.6 miles)
• Jewish Synagogue (1.1 miles)
• Society Christian Science (1.6 miles)
• Grace United Methodist Church (2.3 miles)
• Apostolic Christian Church (2.6 miles)
• Baum Charles R Rev (6.1 miles)
• Mt Sterling United Methodist Church (7 miles)

Parks

• Play Area (1 miles)
• Kidzville Park (1.4 miles)
• Jaycee Riverside Park (1.5 miles)
• Blue Rock State Forest (12.3 miles)

Theaters

• Cinemark Colony Square Mall (1 miles)

Hospitals

• Select Specialty Hospital (1.5 miles)
• Medical Staff Services (1.5 miles)

Transportation

• Riverside Airport (1.6 miles)
• Parr Airport (42I) (2.2 miles)