Altercare Somerset

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  • Decor

    A well-lit hospital patient room featuring two beds, a comfortable chair, and a window with soft curtains.

  • Living Room

    A cozy living room setup featuring a sofa, armchairs, and a coffee table, adorned with decorative elements.

  • Building

    A welcoming entrance to a well-maintained building surrounded by vibrant landscaping.

  • Bedroom

    A hospital patient room featuring a bed and a wheelchair.

  • Dining

    A cozy dining area featuring blue tables and elegant seating, perfect for gatherings.

  • Bathroom

    A clean and well-organized bathroom featuring a vanity area with a mirror, towels, and a vase of fresh flowers.

  • Seating

    A black wheelchair with a metal frame, designed to assist individuals in mobility.

  • Healthcare

    A view of a patient room in a hospital featuring multiple beds with blue linens and bedside tables.

Altercare Somerset

411 South Columbus Street, Somerset, OH 43783

For more information about senior living options: (844) 490-3973

4.3 from 44 reviews
5 stars
36
4 stars
0
3 stars
0
2 stars
2
1 stars
6

Skilled Nursing Facility

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    Overall Review of Altercare Somerset

    Pros

    • pro The facility is very nice, clean, and a friendly place to visit, with aides who are well trained.
    • pro The staff are fantastic and provide excellent care.
    • pro The rehabilitation nurses are kind and considerate toward residents.
    • pro The nurses are absolutely amazing and ensure medication and care are done on time.
    • pro Altercare Somerset is described as the best, with quality people across all areas and engaged advocates for residents.
    • pro Caring nurses and aides provide compassionate care.
    • pro Kate and Shawna are described as two of the most caring CNAs.
    • pro The team does an amazing job from every aspect of care.

    Cons

    • pro The mother was left sitting on a potty chair for an hour on several occasions.
    • pro She returned home with a bedsore that was seeping.
    • pro She was not turned in bed and sometimes waited six hours for pain medication, though it should be given every four hours.
    • pro The nurses were rude to her on countless occasions and refused to help her into the recliner.
    • pro She was treated like an animal, not a human being.
    • pro Her medications were given at different times each day and she often did not get water.
    • pro Her phone access was limited; she was not given the wifi password and was told to go to the nurses station to call, which she could not do because she could not walk.
    • pro The discharge process was unsafe: she was discharged without proper discharge planning, and Medicaid paperwork was incomplete.

    Review

    Across the various accounts of Altercare Somerset, a single thread emerges: the experience at this facility runs the gamut from genuinely positive, patient-centered care to alarming lapses in basic dignity and safety. Some families describe a clean, welcoming environment with staff who are compassionate and attentive. Others recount painful neglect, miscommunication, and disorganization that left loved ones uncomfortable, unsafe, and disappointed with the level of care. Taken together, the reviews present a complex portrait that seems to vary greatly by shift, unit, and individual caregiver, rather than by a uniform standard of care.

    Several reviews highlight the facility's strengths in cleanliness and in some cases, the kindness of certain nurses, aides, and therapists. A number of posts specifically praise individual staff members who went above and beyond. Names like Kate, Shawna, Megan, Emily, Tina, Pearl, Cheryl, Mary, and Kelly come up repeatedly as caregivers who earned appreciation for warmth, attentiveness, and competence. Families describe therapists who were helpful and communicative, and some residents or visitors speak highly of the overall environment - clean rooms, helpful aides, and a sense that some parts of the staff truly cared about getting residents back on their feet. In these accounts, the care team's professionalism and dedication stood out in a positive light, and the facility was sometimes described as a good setting for rehabilitation when everything clicked.

    Yet alongside those positives, the majority of reviews raise serious concerns about neglect, disrespect, and inconsistent quality of care. One family recounts a patient who could not move independently due to fractures and was left sitting on a potty chair for an hour on several occasions, contributing to a bed sore that was described as seeping. Others report not being turned in bed for long periods, with pain medication delayed for hours - even though it was supposed to be administered every four hours. The sense from these accounts is that basic comfort, dignity, and timely medical attention were not consistently delivered, leaving family members shaken and worried about the resident's well-being.

    There are also critical comments about communication and responsiveness. Several reviews mention rude or unhelpful behavior from nurses, with residents feeling ignored or treated more like a burden than a patient deserving of care. The frustration isn't limited to nursing staff - some reviewers describe front-desk rudeness and a lack of a homelike atmosphere, including concerns about the presence of bed rails or alarms in certain rooms and a lack of accessible information for families who need to stay connected. In one particularly troubling episode, a patient with dementia was told by aides that she didn't need to be there, and another patient's discharge was described as unsafe and rushed, raising concerns about the facility's discharge practices and patient safety.

    Access to communication tools and basic connectivity also stands out as a frequent point of contention. Several reviews mention ongoing frustrations with telephone and internet access during a stay. One reviewer has spent months trying to install a landline, noting that elderly residents - especially those who are legally blind - rely on reliable phone access to stay connected. The feedback varies from general complaints about not having in-room phone lines or easy access to Wi-Fi passwords to specific frustrations about being told to physically go to the nurse's station to make a call. This lack of reliable connectivity appears to compound other care frustrations, making it harder for families to stay informed and involved in their loved one's care.

    Discharge processes and administrative concerns also appear in multiple reviews. Some accounts describe difficulty with Medicaid paperwork and level-of-care determinations, including claims that essential forms were incomplete or not filed correctly, leading to anxiety about continued coverage and continued care. Others recount threats of cost implications related to private-pay arrangements and a sense that administrative steps took priority over patient safety and well-being. Taken together, these stories suggest a troubling gap between clinical care on the floor and the broader administrative and financial processes that support it.

    Despite the mixed, and sometimes emotionally charged, feedback, the overarching message is not simply one of universal praise or condemnation. It's a stark reminder that patient experiences at Altercare Somerset can vary dramatically from one encounter to the next. For some families, the facility represents a beacon of hope for rehabilitation, highlighted by compassionate staff and a clean environment. For others, it is a place where essential care fell short, where residents felt invisible or unsafe, and where families felt compelled to step in, remove their loved ones, or seek care elsewhere. The stories suggest that success at this facility depends heavily on which caregivers are on shift, the specific unit, and how well communication and processes are managed on any given day.

    If you're considering Altercare Somerset for a loved one, the reviews suggest a two-pronged approach: first, talk to multiple families and request to speak with staff from different shifts to get a fuller picture of ongoing care quality; second, verify the facility's current practices around pain management, turning and repositioning schedules, discharge planning, and access to basic communications. While there are commendable individuals and moments of excellent care, the more cautionary experiences emphasize the importance of vigilant advocacy, clear and timely communication, and assurances that fundamental needs - pain control, mobility support, hydration, and respectful treatment - are consistently addressed.

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Altercare Somerset in Somerset, OH is a vibrant assisted living community offering a wide range of amenities and care services to enhance the lives of its residents.

    Residents can take advantage of the on-site beauty salon to ensure they always look their best. Cable or satellite TV is available in each room for entertainment. Community operated transportation makes it easy for residents to get around town and attend appointments. The computer center provides access to technology for communication and keeping up with the digital world.

    The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure all individual needs are met. Housekeeping services keep rooms clean and tidy, while move-in coordination aids in the transition process.

    The community has a variety of recreational spaces for residents to enjoy. The fitness room allows residents to stay active and maintain their physical well-being. The gaming room provides opportunities for social interaction and friendly competition. A garden provides a tranquil space where residents can relax and appreciate nature. The small library offers a cozy spot for reading and quiet reflection.

    Additional amenities include private bathrooms for convenience and privacy, telephone services, outdoor spaces for fresh air, wellness center for holistic health, Wi-Fi/high-speed internet connectivity, and transportation arrangements both non-medical as well as to doctors' appointments.

    Care services at Altercare Somerset are comprehensive and personalized. With 24-hour call system and supervision, residents have peace of mind knowing assistance is always available when needed. Trained staff provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Diabetes diet is offered for those with specific dietary requirements.

    The community fosters mental wellness through its dedicated mental wellness program. This program promotes social engagement, cognitive stimulation, emotional support, and overall mental well-being.

    A variety of activities are available at Altercare Somerset to keep residents engaged and entertained. Concierge services help with planning day trips or outings within the community. Fitness programs promote physical activity and health. Resident-run activities empower residents to take charge and organize events. Scheduled daily activities offer structured programming for socialization and recreation.

    Altercare Somerset is conveniently located near several cafes, pharmacies, physicians, and restaurants, ensuring that residents have easy access to essential services and amenities in the nearby area.

    In summary, Altercare Somerset offers a comfortable and enriching living environment with a range of amenities, care services, dining options, activities, and convenient access to nearby establishments. It is a place where residents can live with independence, dignity, and support.

    Nearby Places of Interest

    Physicians

    • Jeffery Vanmeter (0.1 miles)
    • Canter & Gillespie MDS (1.1 miles)
    • Kevin D. Frank, MD (5.5 miles)
    • Dr Haggenjos (7.3 miles)
    • Family Health Services (7.8 miles)
    • Perry County Family Practice (8.5 miles)
    • Crooksville Family Clinic (10.6 miles)

    Pharmacies

    • Northside Somerset Pharmacy (0.6 miles)
    • CVS Pharmacy (7.2 miles)
    • Kroger Pharmacy (7.2 miles)
    • Shrivers Pharmacy (7.3 miles)
    • Epic Pharmacies (9.5 miles)
    • Health Mart Pharmacy (10.6 miles)
    • Blacker's Pharmacy (10.6 miles)

    Cafes

    • Sophie's Tea Room & Cafe (0.6 miles)

    Restaurants

    • Katz Kupcakes & Bakery (0.6 miles)
    • Out In The Field (6.3 miles)
    • Fiore Equipment (6.8 miles)
    • Dodson's On Broadway (6.9 miles)
    • Pizza Hut (7.3 miles)
    • Trotters (7.4 miles)
    • Falcon's Nest (8.7 miles)

    Places of Worship

    • St Patrick's Catholic Church (6.5 miles)
    • Holy Trinity Lutheran Church (7.5 miles)
    • New Lexington First UMC (7.6 miles)
    • Grace Community Church of the Nazarene (8.1 miles)
    • South Main Church of Christ (8.1 miles)
    • Uniontown Baptist Church (9 miles)
    • South Shore Ministries (9.5 miles)

    Parks

    • New Lexington Park (8 miles)
    • Thornville Community Park (9.1 miles)
    • Buckeye Lake State Park (14.3 miles)

    Transportation

    • Perry County Airport (I86) (8.9 miles)
    • Rushcreek Taxidermy (9.5 miles)
    • Rob's Taxidermy (13.2 miles)
    • New Creations Taxidermy & Deer Processing (16.6 miles)

    Hospitals

    • Fairfield Medical Center (15.2 miles)
    • Fairfield Mental Retardation (15.9 miles)
    • Fairfield Medical Center (16.1 miles)
    • Fairfield Kidney Center (16.1 miles)
    • Smiths Grove Sanitarium (17.1 miles)

    Frequently Asked Questions

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