New Lexington Center

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New Lexington Center

920 South Main Street, New Lexington, OH 43764

For more information about senior living options: (844) 490-3973

4.1 from 35 reviews
5 stars
24
4 stars
3
3 stars
1
2 stars
1
1 stars
6

Skilled Nursing Facility

Overall Review of New Lexington Center

Pros

  • pro The staff at Majestic Care of New Lexington has a caring heart for their residents.
  • pro The facility is very clean and well maintained.
  • pro The activities are fun and community-friendly, keeping residents engaged.
  • pro There is a sense of pride and community spirit throughout the building.
  • pro The staff is kind and cares about the residents.
  • pro Majestic Care has made many positive changes to the facility.
  • pro The staff is friendly and accommodating.
  • pro The dietary department donates Team Treats for local teams and welcomes student volunteers.
  • pro The staff, including management, goes above and beyond to care for residents.
  • pro The administrator and staff are amazing and go out of their way to make everyone feel at home.
  • pro This facility is welcoming and highly recommended for both short and long-term care.

Cons

  • pro They would not recommend this facility for loved ones with Alzheimer's/dementia, describing the care as borderline criminal, abusive, and neglectful.
  • pro A resident reportedly fell soon after admission, became bed-ridden, and bed rails were allegedly available all along but not used.
  • pro A staff member was accused of scraping the resident's teeth, with the resident unable to speak up about the pain.
  • pro The reviewer called the place the worst place ever, noting a patient who couldn't get out of bed, was left in their own waste, and experienced delayed responses to calls.
  • pro The facility was described as not dementia-friendly.
  • pro There were reports of STNAs standing outside smoking pot on shift and overall inattentive staff behavior.
  • pro The building was likened to a dive hotel from the 1950s, with little money invested in upkeep.
  • pro The Sunbridge care center in New Lexington was described as mediocre and understaffed.

Review

New Lexington Center, operating under Majestic Care, is best suited for seniors who want a lively, socially rich setting and families that prize consistent staff attention and community programming. The campus earns its keep through a steady rhythm of activities, holiday events, and volunteer-driven initiatives that keep residents connected to neighbors and the wider town. Reviewers repeatedly point to a clean, well-maintained building and a culture of warmth: staff who listen, engage, and invest in residents' well-being. The sense of pride in the halls translates into reliable daily routines, purposeful programming, and an environment where life-sized photos of community involvement feel authentic rather than performative. For families seeking reassurance that a facility values activity as much as basic care, this community delivers.

However, caution is warranted for those with advanced dementia or heavy medical needs. Several reviewers caution that dementia care at this site is not at the level required, and some describe experiences they interpret as abusive or negligent, including concerns about bed safety, delayed assistance, and questionable handling of medications. There are also alarmingly concrete complaints about basic hygiene and responsiveness in episodes where a loved one required prompt help. Other voices report that the facility can feel strained in times of higher need, with patients waiting for assistance and rooms not always reflecting the intended level of comfort. While these are not universal, they are persistent enough to influence decision-making for families where memory care or acute medical oversight is essential.

On the plus side, the staff consistently earns praise for compassion and accessibility. Families describe caregivers who treat residents with care and respect, and administrators who are reachable and engaged. A clean facility, a broad slate of activities, and events that connect residents with schools and the wider community are repeatedly highlighted as major strengths. The dietary team and volunteers contribute to a supportive atmosphere, and several reviews recount how staff have gone "above and beyond" during difficult moments, including end-of-life care. The combination of a welcoming environment and reliable, personable communication creates trust for families who value transparency and close involvement in daily care decisions. When the goal is a home-like setting with meaningful engagement, these elements tend to shine.

Those dynamics help the positives outweigh the downsides for many residents, but not all. The strongest counterweight is the perception that dementia-level care and rapid, consistent assistance are not uniformly guaranteed, and that isolated incidents have left families reeling. Still, several reviews emphasize that improvements under new ownership have made the campus more responsive and friendlier to families, with ongoing emphasis on activity variety and community connections. The contrast between high-touch, person-centered care in most testimonials and the sharper cautions in others creates a nuanced picture: this is a place that many families embrace for the moments of joy and warmth, yet it requires vigilance from loved ones and clear, proactive planning if memory care or high acuity is ever needed.

For families considering a move here, a structured tour and candid conversations about staffing, response times, and dementia-specific programming are essential. Ask about memory-care options, safety features, bed alarms, and the facility's track record with medication management. Request to meet staff who would be assigned to a potential resident and seek recent examples of how care plans are adjusted to changing needs. Review the quality of life improvements - activities, transportation to events, and opportunities for resident and family involvement in planning. The community's strengths - its cleanliness, staff warmth, and active calendar - are compelling, but they must align with the resident's care requirements to ensure long-term satisfaction.

Bottom line: New Lexington Center is a sound choice for seniors who thrive in a busy, social setting and whose needs are primarily assisted living-level rather than memory-care or high-acuity medical care. The care team is praised for kindness, and the programming is robust enough to keep older adults engaged. However, families should not overlook the serious concerns voiced by a subset of reviewers regarding dementia care and responsiveness. Alternatives should be explored for loved ones with Alzheimer's or those who require constant, rapid attention. If opting in, go in with a clear care plan, stringent expectations, and a plan to monitor and adjust as needs evolve.

Features

Housing

  • 97 resident community capacity 97 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The New Lexington Center, located in New Lexington, OH, is a vibrant and modern assisted living community that offers a wide range of amenities and care services to its residents.

For the convenience and enjoyment of its residents, the center features a beauty salon where residents can indulge in pampering treatments. Cable or satellite TV is available in each room to provide entertainment options. Community operated transportation ensures that residents have easy access to nearby areas.

A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by the dedicated staff. For those who prefer cooking their own meals, kitchenettes are available in some rooms.

To promote physical well-being, there is a fitness room equipped with exercise equipment where residents can stay active. The fully furnished gaming room provides opportunities for social interactions through various games. A small library is also available for book lovers.

Outdoor spaces such as gardens offer serene environments for relaxation and enjoying fresh air. Housekeeping services ensure that all living spaces are kept clean and tidy. Private bathrooms provide privacy and convenience for each resident.

The center offers move-in coordination services to assist new residents during the transition process. Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments.

A wellness center provides 24-hour supervision and call system to ensure the safety and security of the residents at all times. Care services include assistance with activities of daily living like bathing, dressing, and transfers. Medication management is provided by trained professionals, ensuring that residents receive their medications on time.

The center also offers special dietary accommodations such as diabetes diets or other specific restrictions upon request.

Residents can engage in various activities organized by the staff including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs.

In close proximity to the community, there are parks, pharmacies, physicians, restaurants, places of worship and transportation options available, providing easy access to essential services and amenities.

The New Lexington Center offers a comfortable and engaging environment where residents can enjoy a fulfilling lifestyle while receiving the care and support they need.

Nearby Places of Interest

Places of Worship

  • South Main Church of Christ (0.2 miles)
  • New Lexington First UMC (0.7 miles)
  • Holy Trinity Lutheran Church (0.7 miles)
  • Grace Community Church of the Nazarene (1.8 miles)
  • St Patrick's Catholic Church (4.4 miles)
  • St Mary's Roman Catholic Church's Shrine (6.7 miles)
  • The Shawnee United Methodist Church (6.8 miles)

Physicians

  • Family Health Services (0.4 miles)
  • Perry County Family Practice (0.5 miles)
  • Dr Haggenjos (1.3 miles)
  • Kevin D. Frank, MD (4.6 miles)
  • Crooksville Family Clinic (7.9 miles)
  • Jeffery Vanmeter (8.1 miles)
  • Canter & Gillespie MDS (9.2 miles)

Parks

  • New Lexington Park (0.6 miles)
  • Burr Oak State Park Lodge (15 miles)
  • Worthington Park (15.4 miles)
  • Mingo Park Ball Fields (16.1 miles)
  • Mingo Park (16.1 miles)
  • Burr Oak State Park (16.6 miles)
  • Nelsonville Park (16.8 miles)

Restaurants

  • Trotters (0.8 miles)
  • Pizza Hut (1.2 miles)
  • Dodson's On Broadway (1.3 miles)
  • Fiore Equipment (1.3 miles)
  • Domino's Pizza (7.4 miles)
  • Katz Kupcakes & Bakery (8.7 miles)
  • Little Italy Pizza (8.7 miles)

Transportation

  • Perry County Airport (I86) (0.9 miles)
  • Rushcreek Taxidermy (11.6 miles)
  • New Creations Taxidermy & Deer Processing (13.6 miles)
  • Nelsonville Train Station (16.9 miles)

Pharmacies

  • Shrivers Pharmacy (1 miles)
  • CVS Pharmacy (1.2 miles)
  • Kroger Pharmacy (1.3 miles)
  • Health Mart Pharmacy (7.3 miles)
  • Blacker's Pharmacy (7.3 miles)
  • Northside Somerset Pharmacy (8.7 miles)
  • CVS Pharmacy (16 miles)

Cafes

  • Sophie's Tea Room & Cafe (8.7 miles)
  • Starbucks (16.1 miles)
  • Hocking Hills Inn and Coffee Emporium (18.1 miles)

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