New Lexington Center
Save920 South Main Street, New Lexington, OH 43764
For more information about senior living options: (844) 490-3973
New Lexington Center, operating under Majestic Care, is best suited for seniors who want a lively, socially rich setting and families that prize consistent staff attention and community programming. The campus earns its keep through a steady rhythm of activities, holiday events, and volunteer-driven initiatives that keep residents connected to neighbors and the wider town. Reviewers repeatedly point to a clean, well-maintained building and a culture of warmth: staff who listen, engage, and invest in residents' well-being. The sense of pride in the halls translates into reliable daily routines, purposeful programming, and an environment where life-sized photos of community involvement feel authentic rather than performative. For families seeking reassurance that a facility values activity as much as basic care, this community delivers.
However, caution is warranted for those with advanced dementia or heavy medical needs. Several reviewers caution that dementia care at this site is not at the level required, and some describe experiences they interpret as abusive or negligent, including concerns about bed safety, delayed assistance, and questionable handling of medications. There are also alarmingly concrete complaints about basic hygiene and responsiveness in episodes where a loved one required prompt help. Other voices report that the facility can feel strained in times of higher need, with patients waiting for assistance and rooms not always reflecting the intended level of comfort. While these are not universal, they are persistent enough to influence decision-making for families where memory care or acute medical oversight is essential.
On the plus side, the staff consistently earns praise for compassion and accessibility. Families describe caregivers who treat residents with care and respect, and administrators who are reachable and engaged. A clean facility, a broad slate of activities, and events that connect residents with schools and the wider community are repeatedly highlighted as major strengths. The dietary team and volunteers contribute to a supportive atmosphere, and several reviews recount how staff have gone "above and beyond" during difficult moments, including end-of-life care. The combination of a welcoming environment and reliable, personable communication creates trust for families who value transparency and close involvement in daily care decisions. When the goal is a home-like setting with meaningful engagement, these elements tend to shine.
Those dynamics help the positives outweigh the downsides for many residents, but not all. The strongest counterweight is the perception that dementia-level care and rapid, consistent assistance are not uniformly guaranteed, and that isolated incidents have left families reeling. Still, several reviews emphasize that improvements under new ownership have made the campus more responsive and friendlier to families, with ongoing emphasis on activity variety and community connections. The contrast between high-touch, person-centered care in most testimonials and the sharper cautions in others creates a nuanced picture: this is a place that many families embrace for the moments of joy and warmth, yet it requires vigilance from loved ones and clear, proactive planning if memory care or high acuity is ever needed.
For families considering a move here, a structured tour and candid conversations about staffing, response times, and dementia-specific programming are essential. Ask about memory-care options, safety features, bed alarms, and the facility's track record with medication management. Request to meet staff who would be assigned to a potential resident and seek recent examples of how care plans are adjusted to changing needs. Review the quality of life improvements - activities, transportation to events, and opportunities for resident and family involvement in planning. The community's strengths - its cleanliness, staff warmth, and active calendar - are compelling, but they must align with the resident's care requirements to ensure long-term satisfaction.
Bottom line: New Lexington Center is a sound choice for seniors who thrive in a busy, social setting and whose needs are primarily assisted living-level rather than memory-care or high-acuity medical care. The care team is praised for kindness, and the programming is robust enough to keep older adults engaged. However, families should not overlook the serious concerns voiced by a subset of reviewers regarding dementia care and responsiveness. Alternatives should be explored for loved ones with Alzheimer's or those who require constant, rapid attention. If opting in, go in with a clear care plan, stringent expectations, and a plan to monitor and adjust as needs evolve.
The New Lexington Center, located in New Lexington, OH, is a vibrant and modern assisted living community that offers a wide range of amenities and care services to its residents.
For the convenience and enjoyment of its residents, the center features a beauty salon where residents can indulge in pampering treatments. Cable or satellite TV is available in each room to provide entertainment options. Community operated transportation ensures that residents have easy access to nearby areas.
A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by the dedicated staff. For those who prefer cooking their own meals, kitchenettes are available in some rooms.
To promote physical well-being, there is a fitness room equipped with exercise equipment where residents can stay active. The fully furnished gaming room provides opportunities for social interactions through various games. A small library is also available for book lovers.
Outdoor spaces such as gardens offer serene environments for relaxation and enjoying fresh air. Housekeeping services ensure that all living spaces are kept clean and tidy. Private bathrooms provide privacy and convenience for each resident.
The center offers move-in coordination services to assist new residents during the transition process. Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments.
A wellness center provides 24-hour supervision and call system to ensure the safety and security of the residents at all times. Care services include assistance with activities of daily living like bathing, dressing, and transfers. Medication management is provided by trained professionals, ensuring that residents receive their medications on time.
The center also offers special dietary accommodations such as diabetes diets or other specific restrictions upon request.
Residents can engage in various activities organized by the staff including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to individual needs.
In close proximity to the community, there are parks, pharmacies, physicians, restaurants, places of worship and transportation options available, providing easy access to essential services and amenities.
The New Lexington Center offers a comfortable and engaging environment where residents can enjoy a fulfilling lifestyle while receiving the care and support they need.
New Lexington Center is located at 920 South Main Street, New Lexington, OH 43764 in Perry County, Ohio
New Lexington Center on seniors.fyi includes 5 photos including images showing interior, windows, dining, bedroom, landscaping, exercise equipment, living room, seating area, and more.
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