Country Lane Gardens Rehab & Nursing Center
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7820 Pleasantville Road, Pleasantville, OH 43148
For more information about senior living options: (844) 490-3973
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They were very pleased with the care they received and would use the facility's services again. She stated that this was the best facility she had ever been in. They highly recommend this facility. The family praises the staff, management, and the facility. The staff is described as very caring, friendly, and respectful. The staff was pretty nice and the food was probably good. They would recommend Country Lane Gardens facility.
The facility is very outdated and understaffed. This place should have zero stars and should be closed; it mistreats the elderly. The facility is not a nice place to have a relative. It is the worst facility encountered, with poor management, high turnover, and misappropriation of funds. The food is not fit for humans and nutrition is poor. It needs to be shut down. The place is a dump; the health department should inspect it. Meals served are slop and often not what is claimed. The owners are a joke and the staff are often unprofessional. The facility is disgusting and the treatment of patients is unacceptable.A pattern emerges from a breadth of reviews that this facility is repeatedly described as outdated, understaffed, and poorly managed. Families paint a picture of residents who are not kept clean or comfortable, and who often seem to be left waiting for basic care, sometimes for hours. Several reviewers recall encounters where urgent needs went unmet because staff were concentrating on other duties or simply short-handed. One account recounts asking a nursing assistant to help with a basic task for a family member, only to be told the aide needed to serve lunch and would "change him later." Another resident's relative describes the father as looking dirty, a situation that left the family distressed and frustrated about the standard of care being delivered.
Sanitation and infection-control concerns recur across multiple posts. Reviewers describe hazardous boxes, stale odors, and a sense that dirty garments and waste could sit in rooms for too long. One family described a room where contaminated gowns and pads were placed in hazard boxes that remained in the room for an extended period, contributing to a persistent smell. There are accounts of extended periods without showers or routine hygiene, with staff relying on push-button calls to indicate when assistance is needed - leading some family members to worry that staff aren't actively checking on residents unless prompted. These stories are coupled with reminders that some residents' meals and leftovers sat in rooms for hours, sometimes prompting family members to remove items themselves to prevent further odor or contamination.
The reviews also reflect concerns about how health events are handled and communicated. Several reviewers reference COVID outbreaks and general infection-control worries, with a sense that health department oversight is warranted. Some families claim the facility had to address investigations by state agencies, and a few note being told there were ongoing investigations or oversight in the building. These concerns are paired with stories about deterioration in residents' health after stays, including weight loss and the rapid decline of individuals who were in the facility only briefly before transfers to other settings or hospitals. One family highlights a loved one who dropped from 170 pounds to significantly less before a move to another facility, then regained weight after the transfer, underscoring perceived differences in care quality between facilities.
Financial disputes add another layer of frustration for families. A number of reviews mention delays or failures in processing refunds or overpayments. One reviewer describes a failed effort to receive a refund tied to a February transaction, with assurances that corporate offices would issue a check, yet no funds arriving for months. This financial friction compounds families' concerns about the facility, transforming care worries into worries about billing and administrative transparency.
There are contrasting notes within the same facility, with some families reporting highly positive experiences during respite care or short-term stays. A few reviewers say their loved ones received exceptionally good care, and that staff were friendly, professional, and attentive in certain contexts. One reviewer even notes that a respite care stay was the best facility experience their parent had ever had, and that they would consider using the service again. These positive experiences show that, in some moments, the staff can be capable and compassionate, and that some residents and families felt their needs were met when circumstances allowed it.
Food quality and dietary management are frequent sources of frustration. Many reviews describe meals as inedible or unappetizing, with repeated claims that the kitchen serves "slop" and poor nutrition. Specific menus are criticized for offering items that don't align with what residents want or need, and for inconsistencies in what's served - even when substitutions are requested. Reviewers report long waits for meals and, in some cases, meals that appear to be mismatched to residents' stated preferences or dietary requirements. A recurring note is that a small number of dietary staff, along with at least one nurse, stood out as helpful, while other members drew complaints for poor responsiveness and limited willingness to accommodate requests. There are even stories of missing clothing and personal items being mishandled by laundry staff, which adds to the sense that day-to-day operations fall short of residents' needs.
Across the narratives, the facility's atmosphere emerges as a mix of neglectful conditions and moments of commendable care. A common thread is the perception of behind-the-scenes mismanagement and a mismatch between what families are promised and what is delivered. Several reviewers describe promises of remodeling or improvements that never materialized, contributing to a sense of stagnation and disappointment. Some accounts mention discrimination claims and perceived favoritism toward certain groups, though these points vary in emphases and are not universal across all reviews. Yet even when some members of the staff are praised for their kindness and professionalism, these individual acts do not always translate into consistent, facility-wide quality.
In sum, the body of reviews portrays a facility that struggles with staffing shortages, cleanliness, nutrition, and clear communication. Families often feel that urgent resident needs are not addressed promptly, that hygiene and infection-control practices are inconsistent, and that administrative processes - particularly refunds and billing - add stress to an already challenging situation. There are, however, occasional positive experiences highlighting that caring staff can and do provide good care under the right conditions. The recurring calls for oversight, improvement, and accountability suggest that, for many families, change is not optional but essential to ensure residents receive safe, respectful, and dignified treatment.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Country Lane Gardens Rehab & Nursing Center in Pleasantville, OH is a warm and inviting assisted living community that ensures the comfort and well-being of its residents. With a range of amenities and care services, we strive to create a nurturing environment where seniors can thrive.
Our community offers various amenities to enhance the quality of life for our residents. A beauty salon is available on-site, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is provided in each room for entertainment and relaxation. Community-operated transportation is available for outings and errands, ensuring that residents have easy access to the surrounding area. A computer center keeps residents connected with loved ones and engaged with technology.
Our dining room provides restaurant-style meals where residents can enjoy delicious and nutritious cuisine prepared by our experienced staff. Special dietary restrictions are accommodated to meet individual needs. For those who prefer cooking their own meals, kitchenettes are available in select units.
At Country Lane Gardens, our focus on wellness extends beyond physical health. Residents have access to a fitness room where they can engage in exercise programs tailored to their needs. Our wellness center offers mental wellness programs designed to promote emotional well-being.
We prioritize the safety and security of our residents through 24-hour call systems and supervision provided by attentive staff members. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. Our dedicated team also provides medication management to ensure proper dosage and timely administration.
Engaging activities are an integral part of life at Country Lane Gardens. Our concierge services cater to individual preferences and facilitate personalized experiences. Fitness programs promote active lifestyles, while planned day trips provide opportunities for exploration outside the community. Resident-run activities empower individuals to showcase their talents and interests, fostering a sense of belonging within our vibrant community.
Additionally, two restaurants nearby offer alternative dining options for residents who wish to explore culinary delights beyond our community.
Country Lane Gardens Rehab & Nursing Center is committed to providing a supportive and enriching environment where seniors can lead fulfilling lives. Come experience the warm and compassionate care that sets us apart.
Country Lane Gardens Rehab & Nursing Center is located at 7820 Pleasantville Road, Pleasantville, OH 43148 in Perry County, Ohio
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