Continuing Healthcare At Willow Haven in Zanesville, OH
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1020 Taylor Street, Zanesville, OH 43701
For more information about senior living options: (844) 490-3973
At Continuing Healthcare At Willow Haven, the monthly costs for various room types reflect a competitive pricing structure compared to Muskingum County and the broader state of Ohio. For a semi-private room, residents can expect to pay $2,550, which is notably lower than both the county average of $2,417 and the state's average of $3,965. In contrast, the private room option is priced at $3,660 - slightly below Muskingum County's average of $4,087 but still ranging close to Ohio's overall average of $4,771. For those seeking more personalized space with studio accommodations, Willow Haven offers this option at $4,200 per month; while this is higher than Muskingum County's average of $2,816 and Ohio's overall rate of $3,727, it provides an enhanced living experience within a reputable care facility. Overall, Willow Haven presents a compelling choice for individuals seeking quality care in a supportive environment while balancing their budgetary needs.
| Floor plans | Continuing Healthcare At Willow Haven | Muskingum County | Ohio |
|---|---|---|---|
| Semi-Private | $2,550 | $2,417 | $3,965 |
| Private | $3,660 | $4,087 | $4,771 |
| Studio | $4,200 | $2,816 | $3,727 |
The staff are good employees. They do an amazing job with their residents and host a lot of fun events. The nursing staff is amazing and always give the utmost attention to residents. The staff treat residents like family and meet their every need. Management is top notch, and the staff are friendly and work well as a team. The staff are very caring and considerate to patients and families, and the activity department is excellent. It is a wonderful place with friendly and efficient staff and smiling residents. Grandmothers love Willow Haven; the workers are kind and helpful. It is a nice stay at Willow Haven. The staff are very friendly and always go above and beyond to help residents. Willow Haven is a favorite nursing home with a clean facility and friendly staff. It feels like home and it's great here.
The facility is horrible, with staff who don't seem to care about residents and poor management. Nursing care is awful, the food services are nasty, and residents are neglected, with call lights and phones not answered, especially after hours. The place feels cold, empty, and lacking liveliness or a welcoming atmosphere. There is excessive turnover and deception, undermining trust in Willow Haven. Billing practices are confusing and improper, with bills claiming the VA didn't cover what was promised, causing financial stress. Some residents have reportedly been abused, and the facility is described as needing to be shut down. The building is extremely deathly and depressing, with staff who are rude about affection and a rehabilitation ethos that feels like a place to die.Willow Haven in Zanesville is best suited for families seeking a warm, activity-rich environment where residents are treated with visible care and warmth, and where therapy and daily engagement are priority. This community tends to reward families that value hands-on attention from a dedicated care team and a home-like atmosphere that emphasizes social programming and regular family updates. It is not the right fit for those who require absolute financial predictability and flawless staffing consistency without exception. Families who worry about billing disputes, authorization hurdles, or rapid shifts in caregivers should consider alternatives and compare options carefully before committing.
The strongest, recurring positives center on the caregiving culture. Reviews repeatedly highlight staff devotion, teamwork, and a sense of treating residents like family. The therapy department earns particular praise for rehabilitation efforts, and several accounts emphasize clear, proactive communication with families when conditions change. The facility is described as clean and well-maintained, with residents who appear engaged in a robust activity calendar, including events and opportunities for social interaction, pet visits, and ongoing programming. For many families, these elements translate into genuine daily quality of life and reassurance that a loved one is actively cared for.
Yet the praise sits beside significant cautions. The most consequential concerns involve billing and authorization, with at least one family reporting a bill for a VA-covered stay that became a dispute, and questions about who can access and authorize accounts. Turnover also surfaces in multiple reviews, producing uneven experiences from shift to shift and raising questions about long-term consistency in care. A few accounts describe neglectful responses or long waits for assistance, and a strongly negative voice characterizes the environment as cold or discouraged. While some residents' relatives sing the facility's praises, others paint a starkly different picture of engagement and attentiveness.
These pros and cons do not cancel each other out; they must be weighed against a family's priorities. For the priority of reliable, personal attention and meaningful activities, Willow Haven delivers with convincing results: compassionate direct care, responsive nursing when issues arise, and a rehab-focused approach that many families find superior to nearby options. The ability of the staff to connect with families and keep them informed can mitigate some concerns about turnover, but it does not erase them. The facility's strengths in activity programming, cleanliness, and the sense of being "part of a family" can make a concrete difference in day-to-day satisfaction and perceived well-being for residents.
Given the mixed signal from reviews, a practical approach is essential before moving forward. Prospective families should request direct conversations with admissions and the nursing leadership to understand how billing is handled, who is authorized on accounts, and what steps are taken when conditions change or disputes arise. Tour the campus during a typical shift, meet frontline caregivers, and ask to see the activity calendar, dining options, and therapy schedule to confirm that what is promised aligns with daily practice. Inquire about staffing patterns, turnover rates, and how the facility maintains continuity of care when shifts rotate. If predictable costs and consistently high-touch staffing are non-negotiable, alternatives may be worth exploring; if engaged, compassionate care and active programming are the priority, Willow Haven can be a compelling option.
Willow Haven offers a compelling combination of attentive staff, strong therapy, and a home-like environment that many families value deeply. The decision hinges on tolerance for billing complexities and potential staffing fluctuations, versus a readiness to embrace a lively, engaged setting for daily living. For those who prize honest, frequent family communication and a proactive approach to rehabilitation, the positives often outweigh the concerns. For others who require flawless financial clarity and unwavering staffing consistency, it is prudent to evaluate other communities before committing.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Haven, located in Zanesville, OH, offers a vibrant and inclusive assisted living community designed to provide residents with a comfortable and enriching lifestyle. The community offers a wide range of amenities to cater to the diverse needs and preferences of its residents.
Residents can enjoy the convenience of an on-site beauty salon, allowing them to maintain their personal style and appearance. The availability of cable or satellite TV ensures that residents can stay up-to-date with their favorite shows and entertainment options. Community-operated transportation is provided for residents who require assistance getting around the area.
For those who wish to stay connected in the digital age, Willow Haven offers a computer center with Wi-Fi/high-speed internet access. This enables residents to browse the web, communicate with loved ones, or engage in online activities. A small library is also available for those who enjoy reading or quiet relaxation.
Delicious meals are served in a restaurant-style dining room, accommodating special dietary restrictions as needed. Residents have the opportunity to socialize over meals while enjoying nutritious food prepared by professional staff. For those who prefer cooking their own meals, kitchenettes are also available in some units.
The community aims to promote physical wellbeing through its fitness room and wellness center. Exercise programs and activities help residents maintain an active lifestyle and improve strength and mobility. Additionally, there is a gaming room where residents can gather for friendly competition and recreation.
Outdoor spaces including gardens provide opportunities for residents to enjoy fresh air, nature, or simply relax in a peaceful setting. Housekeeping services ensure that living areas are clean and tidy at all times.
For peace of mind, 24-hour call systems and supervision are offered throughout the community. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that medications are taken correctly according to individual needs.
Willow Haven also prioritizes mental wellness by offering a mental wellness program. This includes activities and resources to support residents' emotional and cognitive wellbeing.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments, ensuring that residents can easily access necessary services and amenities in the surrounding area. Move-in coordination services make transitioning into the community seamless and stress-free.
Residents have a variety of options for entertainment and exploration nearby. With cafes, parks, physicians, pharmacies, restaurants, places of worship, theaters, and hospitals in close proximity, residents can enjoy a vibrant social life and access essential services conveniently.
With its comprehensive amenities and care services, Willow Haven is committed to providing a supportive environment where residents can thrive physically, mentally, and emotionally while enjoying an engaged and fulfilling lifestyle.
At Continuing Healthcare At Willow Haven, the monthly costs for various room types reflect a competitive pricing structure compared to Muskingum County and the broader state of Ohio. For a semi-private room, residents can expect to pay $2,550, which is notably lower than both the county average of $2,417 and the state's average of $3,965. In contrast, the private room option is priced at $3,660 - slightly below Muskingum County's average of $4,087 but still ranging close to Ohio's overall average of $4,771. For those seeking more personalized space with studio accommodations, Willow Haven offers this option at $4,200 per month; while this is higher than Muskingum County's average of $2,816 and Ohio's overall rate of $3,727, it provides an enhanced living experience within a reputable care facility. Overall, Willow Haven presents a compelling choice for individuals seeking quality care in a supportive environment while balancing their budgetary needs.
Continuing Healthcare At Willow Haven is located at 1020 Taylor Street, Zanesville, OH 43701 in Muskingum County, Ohio
Continuing Healthcare At Willow Haven on seniors.fyi includes 8 photos including images showing interior, healthcare, dining, rehabilitation, facility, lighting, cozy atmosphere, bedroom, and more.
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Interior
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