Continuing Healthcare At Cedar Hill
Save1136 Adair Avenue, Zanesville, OH 43701
For more information about senior living options: (844) 490-3973
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A chorus of voices emerges from a set of mixed reviews about this care facility, revealing a landscape of experiences that swing wildly from praise to harsh condemnation. Some people describe the place as clean, quiet, and reasonably active, with residents who appear engaged and staff who make an effort to connect. Others, however, tell a starkly different story - one of delays, neglect, poor food, and a general sense that the operation is not well run. Taken together, the opinions form a complex mosaic rather than a single, clear verdict.
Several reviewers paint a troubling picture of daily life in the facility. They recount cramped living conditions, with two residents crowded into a single room, and, in at least one instance, a bed left with a large hole in the mattress for multiple days before anyone took action. There are complaints about laundry and linens - pillows stuffed into place while a promise was made that the proper replacement would arrive that day, only for the promise to fail and for the issue to linger. One reviewer described calling in the evening and discovering the problem had not been addressed, labeling the delay as "unacceptable." The sense given by these accounts is that basic comfort and timely maintenance are not consistently prioritized, leaving residents in uncomfortable or even unsanitary situations for extended periods.
The most acerbic assessments go beyond inconvenience and into accusations of systemic neglect. Phrases like "This place is trash" and "Should be shut down" appear in reviews that depict indifferent or slow responses to calls for help, with nurses allegedly taking more than 20 minutes to respond to a call light. The complaints extend to the general atmosphere of the hallways - residents sitting in the hall with no clear reason for the wait while staff focus their attention elsewhere. Some reviewers describe the place as poorly run, with rumors of repeated missed phone calls that go unreturned, and with windows into an experience that feels impersonal and transactional rather than compassionate and attentive.
On the flip side, a number of posts offer a sobering counterpoint: there are those who walk through the facility and note that it smells clean, that residents are up and moving around, and that staff members are friendly and engaging. In one favorable account, a person says that their dear friend resides there and that the care appears good, with staff who notice missed calls and follow up to ensure everything is alright. Another reviewer attests to good care for a family member and credits proactive outreach by the staff when communications were missed, highlighting a sense of attentiveness that counters some of the harsher critiques.
Food and meal service are another area where reviews diverge sharply. Some reviewers slam the meals as nearly inedible, comparing the nutrition to jail fare and citing frequent problems with food that is not properly prepared or served cold. Specific complaints include beans in soup that are undercooked, vegetable soup that seems to include only green beans, and meals that require reheating, sometimes leading to subpar texture after heating. One comment even notes the practice of heating toast and buns with steam, a detail that underscores broader concerns about food quality and presentation. Yet there are hints of internal variation: another reviewer concedes that the staff in the rehab unit are caring and capable, and that the cafeteria itself is the place where decent hot meals can be obtained if one chooses to swap from the room-service option. In short, the cafeteria is cited as the element that can rescue the overall dining experience, even if the room-service meals fall short.
When it comes to staff demeanor, the testimonies are equally divided. A subset of reviewers describes most staff as rude, nasty, or unprofessional, suggesting that the facility's primary focus is on monetary concerns rather than patient well-being. They claim that staff resistance to routine caregiving tasks is common, and that workers voice discontent about the workload rather than focusing on residents. Conversely, other accounts acknowledge nice, attentive staff and point to moments when individual workers made a positive impression, with some care teams taking a personal, proactive approach to communication and follow-up. This mixture highlights how experiences can vary not only by unit or shift but by individual staff members.
Overall, the collection of reviews paints a facility that is capable of delivering decent, compassionate care in some situations while failing to meet basic expectations in others. The strongest recurring themes include a tension between cleanliness and neglect, a struggle between quality and inconsistency in meals, and a divide between staff kindness and perceived indifference. Families and potential residents are left with a clear call to look beyond the broad strokes and examine the day-to-day realities - things like call-response times, the condition of bedding and rooms, the availability of timely maintenance, and the consistency of meal quality - before forming a conclusion about whether this is the right place for a loved one. In the end, the voice of the reviews suggests that decisions here should be made with careful, on-site observations and direct conversations with current residents and staff to understand which experience is most reflective of the day-to-day culture.
Cedar Hill in Zanesville, OH is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy professional haircare services, as well as cable or satellite TV in the privacy of their own fully furnished accommodations. Community-operated transportation is available for outings and appointments, and there is also a convenient computer center for residents to use.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious options prepared by the community's skilled kitchen staff. Special dietary restrictions can be accommodated to ensure that each resident's nutritional needs are met.
For recreational activities, Cedar Hill provides various options to keep residents engaged and entertained. There is a fitness room for workouts, as well as a gaming room and small library for leisurely pursuits. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature.
Care services at Cedar Hill include 24-hour call systems and supervision for peace of mind. Assistance with activities of daily living, including bathing, dressing, and transfers, is provided by trained staff members. Medication management ensures that residents receive their necessary medications on time. Additionally, the community has a mental wellness program to support the emotional well-being of its residents.
Cedar Hill prioritizes convenience by offering move-in coordination services and housekeeping assistance. Phone service and high-speed internet connectivity are available through Wi-Fi throughout the community.
Located in close proximity to cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals; Cedar Hill ensures that residents have easy access to essential amenities within the surrounding area.
Overall, Cedar Hill provides an inviting environment where seniors can receive personalized care while enjoying an array of amenities and activities that promote their physical, social, and emotional well-being.
Continuing Healthcare At Cedar Hill is located at 1136 Adair Avenue, Zanesville, OH 43701 in Muskingum County, Ohio
Continuing Healthcare At Cedar Hill on seniors.fyi includes 7 photos including images showing rehabilitation, landscaping, dining, interior, healthcare, facility, outdoor, building, and more.
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