1136 Adair Avenue, Zanesville, OH 43701
For more information about senior living options: (866) 208-4318
Overall Review of Continuing Healthcare At Cedar Hill
Pros
The facility is clean, nice, and quiet.- The facility smells clean and residents are up and moving.
- There are lots of friendly staff engaging with residents.
- A resident's care is described as good.
- The staff are extremely good and caring.
Cons
It is not a good place at all and does not seem well run.- The food is bad and often inedible.
- There are two residents per room, indicating overcrowding.
- The activities provided are the bare minimum.
- Nurses frequently take 20 minutes or more to answer call lights.
- The facility is trash and should be shut down.
- The staff are rude, nasty, and unprofessional, and the place cares more about money than patients.
- The phone is rarely answered and some rooms smell like urine, with staff ignoring visitors.
Review
Continuing Healthcare At Cedar Hill in Zanesville is best suited for seniors whose families can stay actively involved in daily care and who must balance cost with basic standards rather than premium comfort. This community can work for residents who are relatively independent but need occasional assistance, provided there is a clear plan to monitor care and advocate when needed. It is not ideal for those who require consistently exceptional service, reliable, high-quality meals, and consistently proactive staff. Families with limited options who prioritize proximity and a modest price tag may be willing to tolerate uneven support, but should enter with eyes open to what may be inconsistent day to day.
The most tangible, practical upside is a generally clean, quiet environment where residents are seen moving about and appearing engaged. When the nursing and rehabilitation team is involved, some care moments are solid, and there are anecdotes of staff following up on missed calls without prompting. This indicates that capable workers exist within the facility and that, with proper supervision, portions of care can meet reasonable expectations. For those who access the cafeteria or dining area, there is potential for reasonably prepared hot meals, offering relief from room-service monotony on days when staffing permits. Yet the positives are overwhelmed by chronic, high-impact downsides. Meal quality across multiple reviews was described as poor to dreadful, with many residents eating items that are cold or inedible when delivered to rooms. Two residents per room remains a common arrangement, limiting privacy and comfort for those who value personal space. Call lights are routinely reported as going unanswered for long stretches, sometimes enough to raise serious safety concerns. Language from several voices is blunt: staff performance can hinge on mood or shift, and a number of encounters describe rude, unhelpful, or dismissive behavior that undermines trust.
These gaps are not trivial inconveniences; they strike at the core of daily life in senior care. The combination of underwhelming dining, unreliable responsiveness, and inconsistent demeanor among staff makes it difficult for families to feel confident in ongoing safety and well-being. The cleanliness and staff engagement seen at times do little to counterbalance the risk of unmet needs, alarms ignored, or meals that residents cannot depend on. When basic expectations, sound meals, timely assistance, respectful treatment, are repeatedly unmet, the overall experience shifts from acceptable compromise to a fragile proposition.
For families weighing options, the decision hinges on what matters most. If dependable communication, consistent staffing, and quality meals are non-negotiable, alternatives deserve serious consideration. Prospective residents should compare this facility against others with stronger ratings, more robust staffing models, and demonstrably better dining programs. Ask pointed questions about call-light response times, weekend staffing levels, and what concrete steps are taken when a complaint arises. Inspect room configurations for privacy and comfort, and request to see activity calendars to ensure engagement beyond the bare minimum.
Bottom line: this community can function as a stopgap for families with constrained choices and who are prepared to supervise closely, but it requires careful expectations and an explicit plan for escalation if needs are not met. If safety, consistent communication, and high-quality meals are priorities, or if there is a medical complexity that calls for reliable, proactive staff, this would be a signal to look elsewhere. A candid on-site visit, layered with conversations with current residents and families, is essential to determine whether the day-to-day reality aligns with the hopes for care continuity.
99 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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