Seton Housing

Cons

• The management is horrible.
• The building's phone intercom system is troublesome for entry.
• An 84-year-old resident has issues with the phone system and outlets.

Review

The situation at the building is defined by a stark divide between what residents expect from management and the reality they experience on a day-to-day basis. Many tenants describe the management as horrible, a blunt assessment that captures a pervasive sense of frustration, miscommunication, and a feeling that concerns vanish into an abyss rather than being addressed. This sentiment colors every interaction, from routine inquiries to urgent maintenance requests, leaving residents with little confidence that their needs will be handled promptly or effectively. In short, the leadership behind the scenes appears to be out of touch with the lived experience of those who call the building home.

Alongside the mounting dissatisfaction with management, residents also express disappointment with the maintenance side of the operation. The phrase "experienced maintenance" appears in the critique, but it sits uneasily with the ongoing problems that repeatedly surface. While the staff may have familiarity or tenure, tenants describe repairs that fail to stick, fix-its that are insufficient, and follow-through that remains incomplete. The discrepancy between what is promised by the maintenance team - experienced, capable handling - and what residents actually endure creates a sense of weariness and skepticism. Even when workers are present, the results do not seem to translate into lasting improvements.

A critical pinch point for the building's residents is the intercom and entry system. A recurring line in the feedback is trouble with the phone intercom system used to gain entry into the building. When the intercom system malfunctions, the entry process becomes an obstacle course: visitors can't reach residents, residents can't remotely verify and admit guests, and everyone is left at the mercy of a system that seems unreliable. This is more than an inconvenience; it raises immediate security concerns for the community. The inability to verify and control access, especially during off-hours, transforms a routine arrival into a source of stress and delay for everyone involved.

Within this fraught context, the experience of an 84-year-old senior stands out as a poignant illustration of the human impact. The elderly resident is described as navigating the same faulty phone system and an outlet issue that complicates daily living. For someone at an advanced age, a malfunctioning communication system and a nonfunctional outlet carry amplified risks: difficulty contacting help when needed, trouble coordinating with caregivers or family, and greater dependence on others to resolve basic access problems. This vignette underscores how infrastructure problems extend beyond mere irritations and touch vulnerable members of the community who rely on reliable systems for safety, independence, and connection.

Taken together, the reports paint a picture of a building where operational shortcomings undermine residents' sense of security and comfort. The combination of horrible management and questionable maintenance results in delayed responses, unclear accountability, and a cycle of recurring issues that never seem fully resolved. The intercom and entry frustrations compound these challenges, making daily routines fragile and cumbersome. For residents who depend on stable, predictable systems to navigate everyday life, the experience can feel relentlessly discouraging.

Where this leaves the community is a clear call for substantive change. Residents are seeking more reliable leadership, clearer communication, and a proactive approach to maintenance that produces durable fixes rather than quick, temporary ones. Upgrading or repairing the phone intercom system, ensuring all outlets function properly, and establishing routines for timely follow-up on concerns would be essential steps. Training for staff, enhanced accountability, and transparent timelines for addressing resident requests could help restore trust. Above all, there is a plea for systems that work consistently, so that even an elderly resident and others who rely on these systems can live with a sense of safety and independence rather than constant worry.

This part of Zanesville, Ohio offers a convenient location with easy access to various amenities such as pharmacies, medical facilities, restaurants, places of worship, parks, cafes, and transportation options. The presence of CVS Pharmacy, Genesis Medical Arts Building II, and several physicians' offices within close proximity ensure easy access to healthcare services. Additionally, there are a variety of dining options available nearby including Grillin' Dave-Style and Tumbleweed Tex Mex Grill & Margarita Bar. With parks like Kidzville Park and Jaycee Riverside Park nearby, residents can enjoy outdoor recreational activities. Overall, this area provides a combination of essential services and leisure options that cater to the needs of seniors looking for a comfortable living environment.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Genesis Medical Arts Building II (0.2 miles)
• Northside Pharmacy Forest Avenue (0.2 miles)
• Northside MVHC Pharmacy (0.3 miles)
• Genesis Specialty Pharmacy (1.2 miles)
• Kroger Pharmacy (2 miles)
• Blacker's Pharmacy (13.9 miles)

Physicians

• Primecare Of Southeastern Ohio (0.2 miles)
• Zanesville Urology (0.2 miles)
• Primecare Of Seo/Pediatrics (0.2 miles)
• Dermatology of Southeastern Ohio (0.2 miles)
• Zimmerer Michael Genesis Primary Care Physicians Zanesville (0.2 miles)
• Oncology Hematology Consultant (0.2 miles)
• Cardiology Associates of Southeastern Ohio (0.2 miles)

Hospitals

• Medical Staff Services (0.2 miles)
• Select Specialty Hospital (0.2 miles)

Restaurants

• Grillin' Dave-Style (0.4 miles)
• Tom's Ice Cream Bowl (0.6 miles)
• KFC (0.6 miles)
• Adornetto's Pizzeria-North (0.7 miles)
• Adornetto's (0.7 miles)
• Giacomo's Bread & More (0.7 miles)
• Tumbleweed Tex Mex Grill & Margarita Bar (0.7 miles)

Places of Worship

• Society Christian Science (0.4 miles)
• Jewish Synagogue (0.5 miles)
• General Conference Of Seventh-Day Adventists (0.8 miles)
• Grace United Methodist Church (0.9 miles)
• Apostolic Christian Church (1.3 miles)
• Baum Charles R Rev (5.6 miles)
• Mt Sterling United Methodist Church (7.2 miles)

Parks

• Kidzville Park (1.6 miles)
• Jaycee Riverside Park (1.9 miles)
• Play Area (2.4 miles)
• Blue Rock State Forest (11 miles)

Cafes

• Tim Hortons (1.8 miles)
• Panera Bread (2.9 miles)

Transportation

• Riverside Airport (2.1 miles)
• Parr Airport (42I) (3.6 miles)

Theaters

• Cinemark Colony Square Mall (2.4 miles)