Pollock Apartments in Zanesville, OH

Cons

• The manager is described as worthless, rude, and long overdue for firing.
• The place is the worst ever, with the elderly treated very badly.
• The office manager is not compassionate; she treats residents like inmates, belittles them, and can force them out if she dislikes them.
• She talks about other residents' private business and makes issues seem like a bother to handle.
• Management is a huge problem in Zanesville; this review is living proof.
• Some residents are forced out for walking, receive large bills, and feel like they're in a prison ward.
• The staff, including a manager named Susan, are described as terrible and exploiting vulnerable residents; not recommended.
• A reviewer calls for the office manager to be fired and suggests the board should resign.

Review

Pollock Apartments in Zanesville, OH is best suited for residents who truly have no viable housing alternatives and can tolerate a punitive, impersonal management style. The prevailing feedback makes clear that the operating culture here functions more like a strict, nine-to-five governance than a warm, supportive living environment. Prospective residents should not expect individualized attention, proactive problem-solving, or a sense of companionship; the tone and tenor described by multiple tenants point to a setting where rule enforcement and authority override resident dignity. In practical terms, this is a property to be approached only if every other option has been exhausted and the priority is simply securing a roof, not finding a caring home.

Any family or elder navigating this choice should actively consider alternatives. Communities with demonstrated commitments to respectful interaction, transparent communication, and resident advocacy are far more likely to deliver the stability many aging adults require. If the goal is to preserve independence without compromising safety or self-worth, Pollock Apartments should not be the default choice. Those with sensitive health needs, mobility challenges, or a desire for a pleasant, collaborative living atmosphere ought to look toward options that emphasize resident rights, approachable management, and consistent follow-through on concerns.

The scant positive elements that might exist - such as basic affordability or straightforward, minimal-maintenance housing - do not meaningfully offset the overwhelming downsides. The reviews repeatedly describe a culture where problems are minimized or dismissed rather than addressed, turning what should be routine support into sources of anxiety. In practical terms, the supposed benefits fail to justify exposure to ongoing management friction, complicated charges, and a climate of fear or intimidation. When weighed against the potential cost in dignity and peace of mind, the apparent conveniences come up short.

The central issue is management. The office manager - identified repeatedly in the feedback - emerges as a controlling, discourteous figure who treats residents as if they are wards rather than tenants. Descriptions of belittling behavior, a lack of compassion, and invasions of privacy (sharing residents' business with others) paint a portrait of an environment that undermines trust and security. The pattern suggests that, for those needing responsive, humane leadership, this particular building's leadership fails to meet even basic standards of elder regard. Rhetorical assurances of help and support ring hollow when followed by a culture of intimidation and "accountability" that feels punitive.

The consequences of that management approach ripple through daily life. Residents report feeling scared to speak up, facing threats of eviction for ordinary activities, and witnessing or enduring financially punitive actions that appear disproportionate to the issues at hand. The metaphor of a prison-like atmosphere is more than hyperbole for several accounts, including claims that a resident was billed heavily after an incident linked to mobility and bathroom needs. Such episodes erode safety, autonomy, and trust in the place meant to protect and support seniors. When living space becomes a source of stress and fear, the supposed benefits evaporate in practical terms.

In the end, the prudent course is clear. Pollock Apartments should be avoided by families prioritizing dignity, consistent care, and respectful treatment. If there is no immediate alternative, insist on rigorous documentation of policies, performance reviews of the management team, and ongoing oversight from third-party exercise of resident rights. Conduct thorough conversations with current residents about day-to-day responsiveness, and verify any eviction or fee policies in writing before committing. For families seeking real peace of mind, channel the search toward communities with proven, compassionate leadership and a track record of treating seniors as respected members of a community rather than administrative challenges to be managed.

This part of Zanesville, Ohio, offers a variety of amenities that cater to senior living. With several restaurants within walking distance, such as Old Market House Inn, Cracker Barrel, and Bob Evans, seniors can enjoy a diverse selection of dining options. For those looking for spiritual fulfillment, there are nearby places of worship including Grace United Methodist Church and the Apostolic Christian Church. Medical services are also easily accessible with physicians like Radiology Associates and pharmacies like CVS Pharmacy in close proximity. Additionally, the area boasts parks like Kidzville Park and Jaycee Riverside Park for outdoor recreation. Overall, this part of Zanesville provides convenience and comfort for seniors looking to settle down in a welcoming community.

Restaurants

• Old Market House Inn (0 miles)
• Cracker Barrel (0.4 miles)
• Bob Evans (0.4 miles)
• Weasel Boy Brewing Company (0.4 miles)
• Tumbleweed Tex Mex Grill & Margarita Bar (0.5 miles)
• Tom's Ice Cream Bowl (0.5 miles)
• Steak 'n Shake (0.5 miles)

Places of Worship

• Grace United Methodist Church (0.1 miles)
• Apostolic Christian Church (0.7 miles)
• Society Christian Science (1 miles)
• Jewish Synagogue (1.4 miles)
• General Conference Of Seventh-Day Adventists (1.8 miles)
• Baum Charles R Rev (5.5 miles)
• Mt Sterling United Methodist Church (7.4 miles)

Physicians

• Radiology Associates of SEO (0.2 miles)
• Zimmerer Michael Genesis Primary Care Physicians Zanesville (0.9 miles)
• Primecare Of Southeastern Ohio (0.9 miles)
• Medical Associates of Zanesville (1 miles)
• Flarey Lisa Flarey Lisa Office Zanesville (1 miles)
• Zanesville Urology (1 miles)
• Primecare Of Seo/Pediatrics (1 miles)

Pharmacies

• Northside MVHC Pharmacy (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Genesis Medical Arts Building II (1 miles)
• Northside Pharmacy Forest Avenue (1 miles)
• Genesis Specialty Pharmacy (2.2 miles)
• Kroger Pharmacy (2.9 miles)
• Blacker's Pharmacy (13.1 miles)

Hospitals

• Medical Staff Services (1 miles)
• Select Specialty Hospital (1 miles)

Parks

• Kidzville Park (2.4 miles)
• Jaycee Riverside Park (2.7 miles)
• Play Area (3.4 miles)
• Blue Rock State Forest (10.2 miles)

Cafes

• Tim Hortons (2.8 miles)
• Panera Bread (3.8 miles)

Transportation

• Riverside Airport (2.9 miles)
• Parr Airport (42I) (4.6 miles)

Theaters

• Cinemark Colony Square Mall (3.3 miles)