Versailles Rehabilitation And Health Care Center
Save200 Marker Road, Versailles, OH 45380
For more information about senior living options: (844) 490-3973
Versailles Rehabilitation Center comes through in these accounts as a place where a large tapestry of staff members makes a genuine difference in daily life. Reviewers name an administrator (Jessica), a social worker (Tamara), a unit manager (Shelby), and an activities lead, alongside a broad group of first-shift nurses (Allison, Chuck, Amanda, and others) and night-shift STNAs (Taylor, Tyler, Abby, Brianna, Janet, Brittany, Brooke, and many more). They highlight a responsive, respectful team that treats residents with dignity and gives families clear communication. They credit the kitchen leadership and their team for sustaining nutrition and morale, as well as an OT and PT cadre that enables daily therapy - a daily benefit not experienced at other facilities. Even maintenance staff (Erin) and the overall culture of care are repeatedly cited as contributing to a positive, supportive environment.
Several reviewers emphasize that Versailles feels like a "diamond in the rough" tucked away "in the middle of nowhere," yet with everything you could want and more. The tone across these comments is deeply grateful: people say they didn't expect such a wonderful experience and find themselves thankful for the care they and their loved ones receive. The sense of hope and gratitude extends to faith and personal gratitude, with many noting that they feel blessed or guided to this place and that it has delivered more than they anticipated in terms of treatment, respect, and comfort.
The Memory Care/Legacy unit, in particular, receives strong praise from families who speak about not only the residents but the entire support network surrounding them. Families describe nurses, STNAs, and Shelly (Activities) as going above and beyond every day, and they note how the staff's care extends to family members as well - reducing guilt and stress for loved ones who cannot be personally present to provide care. The consistency of kindness, attention to individual needs, and open communication is repeatedly highlighted, with families recommending Memory Care programs and expressing confidence in the staff's ability to keep their loved ones safe, comfortable, and engaged.
Beyond Memory Care, many reviewers share positive impressions of Versailles as a well-staffed, friendly, and competent rehabilitation facility. Personal anecdotes emphasize cleanliness, a pleasant atmosphere, and staff who are caring and accommodating. For some families, Versailles represents a reliable, supportive setting where the overall experience - care from nurses and aides, thoughtful interaction, and a collaborative approach to activities and therapy - leads to meaningful improvements and a sense of community for residents and their families alike. The compliments about cleanliness, the warmth of the environment, and the proactive approach to resident well-being recur across multiple reviews.
However, the reviews do not present a uniformly rosy picture. Several reviewers raise serious concerns about rehabilitation services and overall responsiveness. Some express the belief that rehab progress can be insufficient and that much of what helps residents comes from families who push for movement, rather than from the facility's team alone. Specific criticisms include patience around rehabilitation goals, delays in addressing catheter removal, and a perception that staff sometimes deprioritize certain daily activities like timely repositioning, feeding assistance, oral care, or dressing. In at least one account, a family describes persistent issues with care after prompting, and attributes a perceived lack of accountability to management structures, from the director of nursing upward.
Other reviewers recount more acute problems: long waits for medications, including an instance where a cancer patient reportedly waited six hours for care and medication; a fear that residents are left waiting for pain medications for prolonged periods; and reports that the dining experience can be inconsistent, with meals arriving cold or late. There are also warnings from families who say a loved one did not receive routine care - such as regular bathing, proper linen changes, or timely assistance - leading them to remove their relative from the facility. Some accounts describe rude interactions or a sense that staff are overwhelmed or insufficiently attentive to individual needs, especially when family members are not immediately present to advocate on their behalf.
In addition to these concerns, there are notes about service gaps that matter a great deal to families. One review mentions that a resident in memory care misses religious services that had previously been important, suggesting gaps in the spiritual or social programming that families expect in Memory Care units. Others point to the emotional impact of understaffing, with descriptions of patient needs going unmet because there aren't enough hands on deck, leaving families to shoulder responsibilities that would typically fall to trained staff.
Overall, Versailles Rehabilitation Center emerges as a place with a strong core of compassionate, capable staff who can deliver extraordinary care, especially in Memory Care and during daily therapy. The consistently positive feedback about specific individuals, the supportive family-centered approach, and the clean, welcoming environment stands in contrast to a thread of more troubling reports about rehab quality, responsiveness, and medication or basic-care delays. For families considering Versailles, these reviews suggest a facility with clear strengths - especially for memory care and daily therapy - paired with a need for due diligence in evaluating rehab services, response times, and consistency of daily care. Visitors and prospective residents may benefit from meeting with the care team, touring the Memory Care unit, and asking pointed questions about medication timing, staffing coverage, and how concerns are tracked and resolved to ensure they align with expectations for their loved one's health and comfort.
The Versailles Rehabilitation And Health Care Center in Versailles, OH is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is designed to provide comfort, convenience, and support in a warm and inviting environment.
Residents enjoy access to a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, gaming room, and small library. There is also an on-site dining room that offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. For those who prefer to cook for themselves, there are fully furnished kitchenettes available.
The community also features outdoor space and gardens where residents can relax and enjoy the fresh air. Additionally, there is a fitness room and wellness center that offer opportunities for exercise and maintaining physical health.
Care services provided at Versailles Rehabilitation And Health Care Center include 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive the proper medications at the right times. Special dietary restrictions are accommodated with diabetes diets and other custom meal preparations.
Residents have access to transportation arrangements for non-medical purposes as well as transportation to doctor's appointments. The community ensures that residents feel supported in their mental well-being by offering mental wellness programs and activities.
Versailles Rehabilitation And Health Care Center provides an enriching social atmosphere with concierge services, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities such as pharmacies, physicians' offices, transportation centers, and places of worship make it convenient for residents to access essential services.
In summary, this assisted living community offers comfortably furnished accommodations along with an extensive list of amenities and care services to promote a fulfilling lifestyle for its residents.
Versailles Rehabilitation And Health Care Center is located at 200 Marker Road, Versailles, OH 45380 in Shelby County, Ohio
Versailles Rehabilitation And Health Care Center on seniors.fyi includes 10 photos including images showing interior, bedroom, decor, dining, landscaping, lighting, kitchen, therapy room, and more.
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