Greenville Healthcare
Save243 Marion Drive, Greenville, OH 45331
For more information about senior living options: (844) 490-3973
The staff are always kind, caring, and actually do their jobs. The facility and staff are highly professional, and the care is fantastic. The facility is very clean, and residents enjoy the activities and good meals. The marketing/admissions director is friendly and caring, and the campus is beautiful. Ayden is a wonderful facility with fantastic staff, lovely residents, and a warm, inviting environment. The therapy department does wonderful work, helping residents achieve goals and safely return home. The management team is hands-on and always available to help. Families feel that the staff treat residents like family and go above and beyond. The staff consistently provide compassionate care, and residents feel safe and well cared for. Darcy is praised for assisting families with transitions. The facility is described as a warm, home-like place where residents feel seen, heard, and loved.
The facility is described as a terrible place. There is a lack of communication with families. Patients get sick there a lot. The grandfather fell twice in the first two days and was severely injured. He received only one shower during the three-week stay. They did not take him to a scheduled eye-surgeon appointment despite promising transport. Staff did not answer call buttons. He was freezing at night because there were not enough blankets. The care provided was not even the bare minimum. Call lights were answered only after long waits (an hour in one case). Bed bugs were reported at the facility. The facility deserved no stars / would receive zero stars. Some staff were overheard bad-mouthing patients' families and residents were mistreated with no reprimand.This collection of reviews portrays a broad and sometimes conflicting picture of several long-term care and rehabilitation facilities. Across the posts, families consistently praise certain elements - cleanliness, approachable and caring staff, engaging activities, and thoughtful therapy - while also recounting troubling experiences that range from delayed responses to basic care gaps and even alarming concerns about safety. The sentiment is clearly split, with some families feeling they found a home-like, compassionate place for their loved ones, and others warning prospective visitors to proceed with extreme caution.
On the positive side, many reviewers highlight facilities that feel welcoming, well organized, and genuinely focused on resident well-being. Several accounts emphasize the joy of seeing smiling faces and the sense that staff truly care about residents as people, not just patients. Families repeatedly mention clean environments, good food, and robust activity programs that keep residents engaged. The therapy departments are frequently praised for helping residents regain strength and work toward returning home. Management is described by some as hands-on and accessible, creating an impression of a well-run operation where families feel listened to and supported. In particular, there are strong endorsements of staff who go above and beyond: therapists who help residents reach goals, nurses who respond quickly, and activities teams that foster a sense of community and belonging. A few reviewers even singled out specific staff members - Darcy for assisting families with transitions, Carol for consistent help throughout a stay, and a marketing/admissions director described as friendly and compassionate - as making a meaningful difference in the overall experience.
Yet there are troubling counterpoints that run through the stories as well. One particularly stark account describes a grandfather admitted for rehab who experienced multiple falls, limited bathing, delayed transportation to medical appointments, and a troubling lack of call-button responsiveness. The reviewer reports a total of only one shower in three weeks and nights spent freezing without adequate blankets, ultimately concluding that the care did not meet even a bare-minimum standard. This anecdote includes a blunt dismissal of the facility, stating that they would give zero stars if possible. Such experiences starkly contrast with more positive narratives and underscore how critical staffing, responsiveness, and safety practices are to families when evaluating a rehab or nursing home stay.
The Heartland family of facilities surfaces a microcosm of this divide. Some reviews glow with praise: a sister or mother who feels safe and cared for, a home-like atmosphere, neatly decorated spaces, and staff who are attentive and friendly. A long-time resident's family notes that the environment feels supportive, the staff are competent and empathetic, and holidays and activities are celebrated with family participation. The sense of security and belonging - of residents being treated like part of a big, loving family - recurs in several accounts, reinforcing that for many, the place truly feels like home. At the same time, other entries in the Heartland thread offer a starkly different verdict: complaints of incompetence and mistreatment, concerns about staff being overworked, and even a strong accusation that residents' family concerns go unaddressed. One post explicitly voices a severe lack of trust, stating they would not recommend the facility to their worst enemy and describing experiences as "piss-poor" and inadequate in both care and communication.
There are a few other highly specific grievances that recur in the mix. Some reviewers report issues with bed bugs and overheard negative conversations about patients' families, which understandably fuels anxiety about the facility's overall standards. There are also mentions of inconsistent call-light response times - one reviewer notes an hour-long wait - along with worries that staff are stretched thin and unable to give the level of attention residents deserve. These kinds of concerns - whether about pest control, staff workload, or the perceived tone of interactions between staff and families - highlight the variability in experience and the importance of ongoing oversight and responsive leadership.
Taken together, the reviews sketch a landscape in which these facilities can be a lifeline for families seeking rehabilitative care and a sense of community, yet also a place where serious lapses can occur if staffing, communication, and safety protocols falter. For some residents, the environment is clean, friendly, and deeply supportive, with dedicated clinicians and a palpable culture of care. For others, delays in basic care, missed appointments, and insufficient attention to safety and comfort have left lasting negative impressions. The common thread is the critical need for transparent communication, reliable call-bell response, robust staffing, and proactive management - elements that can turn an ordinary stay into a truly restorative experience or, when lacking, into a distressing ordeal for families seeking the best possible care for their loved ones. If you're considering one of these facilities, it may be wise to visit multiple times, ask pointed questions about staffing ratios, response times, and safety protocols, and seek current resident and family perspectives to form a balanced view.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Greenville Healthcare is an exceptional assisted living community located in Greenville, OH. Our community offers a wide range of amenities and care services to provide our residents with comfort, convenience, and personalized support.
Our amenities ensure that our residents have access to various recreational and social activities. We have a beauty salon where residents can pamper themselves and maintain their personal appearance. Cable or satellite TV is available in each room to keep our residents entertained. We offer community-operated transportation for outings and appointments, as well as transportation arrangements for non-medical purposes.
For those who enjoy technology, we have a computer center with internet access so residents can stay connected with loved ones or pursue their interests online. Our dining room features restaurant-style dining, ensuring that each meal is an enjoyable experience for our residents. Additionally, we offer housekeeping services to maintain a clean and organized living environment.
To promote physical wellness, we have a fitness room equipped with exercise equipment. Residents can also relax in our gaming room or outdoor spaces such as gardens. Our small library provides a quiet space for reading and intellectual stimulation.
Each room in our community is fully furnished and has private bathrooms for the convenience of our residents. Move-in coordination is provided to facilitate an easy transition for new residents.
Our care services are designed to meet the individual needs of each resident. We have a 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management services are provided by trained staff members.
We offer specialized dietary plans including diabetes diets and can accommodate special dietary restrictions that some residents may have. Meal preparation and service are available to ensure that all nutritional needs are met.
The mental wellness program at Greenville Healthcare focuses on promoting cognitive health through various activities and therapies tailored to each resident's needs.
Concierge services are offered to assist with any additional requests or needs of our residents. We have a wide range of planned activities, fitness programs, and daily scheduled activities to keep our residents engaged and entertained. Resident-run activities encourage social interaction and allow our residents to take an active role in enhancing the community experience.
Greenville Healthcare is conveniently located near several parks, pharmacies, physicians, restaurants, places of worship, and hospitals. Our transportation arrangements make it easy for residents to access these nearby amenities.
At Greenville Healthcare, we strive to provide a supportive and enriching environment where our residents can thrive physically, mentally, and socially. Contact us today to learn more about our assisted living community and how we can cater to your unique needs.
Greenville Healthcare is located at 243 Marion Drive, Greenville, OH 45331 in Darke County, Ohio
Greenville Healthcare on seniors.fyi includes 5 photos including images showing interior, television, dining, decor, lighting, rehabilitation, physical therapy, exercise equipment, and more.
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