Koester Pavilion

Pros

• The caregivers at Koester Pavilion are very nice and helpful, creating a positive environment for residents.
• The facility has a nice dining area and offers activities like bingo and crafts for resident engagement.
• The inside of Koester Pavilion is well-kept, with flowers planted around the premises.
• The staff members interact positively with residents, providing a friendly atmosphere.
• The facilities for rehab are described as wonderful, contributing to effective patient care.
• Communication from staff regarding problems is timely and informative, ensuring peace of mind for families.
• One reviewer rated the services as excellent due to the level of care and attention provided to patients in the Alzheimer's unit.

Cons

• The communication between each department, including nurses and administration, is horrific.
• The social worker appeared clueless regarding the needs of the residents.
• The food served at the facility is inedible and lacks seasoning due to dietary restrictions.
• Shared rooms are too small for two patients in wheelchairs, causing discomfort.
• There is a lack of water accessibility in the rooms, requiring residents to constantly ask for ice water.
• The overall cost of care is high and not considered good value for money given the shared accommodations.

Review

Koester Pavilion is a care facility that has garnered mixed reviews from families of residents regarding the quality of care and services provided. Many reviewers have pointed out both positive aspects and notable concerns that potential residents or their families might need to consider before making a decision about care placement.

One theme that emerges across the reviews is the quality of staffing, particularly in terms of interactions with caregivers. Most family members speaking on behalf of their loved ones express a fondness for the caregivers at Koester Pavilion, appreciating their kindness and attentiveness in providing daily care tasks such as feeding, bathing, and assisting with bathroom needs. However, some reviews suggest significant lapses in communication among staff members across departments, which can lead to frustration for families seeking answers or updates about their loved ones' well-being. The communication breakdown appears to extend from nurses to administrative staff, essentially creating a gap between what families expect and what they experience when trying to get information about their loved ones' care.

While the compassionate caregivers are praised, several reviews reflect dissatisfaction with the facility's cleanliness and food quality. One user mentioned that although the cleanliness was "OK," it did not meet expectations given the importance of hygiene in such environments. Additionally, food received criticism for being unappetizing or lacking proper seasoning due to dietary restrictions limiting salt usage. This dissatisfaction with meals may affect residents’ overall satisfaction during their stay at Koester Pavilion.

A recurring issue pointed out by multiple reviewers is related to shared accommodations within the facility. While some residents benefit from rehabilitation services in well-maintained rooms, others find themselves in cramped spaces unsuitable for two individuals who rely on wheelchairs for mobility. Such arrangements often raise concerns about privacy and comfort, particularly given that both occupants are paying similar rates for their stays despite differences in living conditions.

On a more positive note, many families appreciate various activities offered at Koester Pavilion; however, participation seems inconsistent among residents. While bingo games three times a week and occasional crafts might appeal to some residents, there are reports indicating that certain individuals—like one reviewer’s aunt—do not engage with these offerings despite encouragement from staff. This suggests that while activities are available to promote engagement and socialization among residents, individual interests greatly influence participation.

Some anecdotes shared demonstrate both ends of the spectrum regarding experiences at Koester Pavilion. For instance, one reviewer highlighted an unfortunate incident where a resident fell and had to be taken back to the hospital; this raised alarms concerning patient supervision amid claims of understaffing—a sentiment echoed by those feeling there were too many patients relative to available help. Conversely, another review commemorated high-quality caregiving in an Alzheimer’s unit where residents were kept engaged and attended promptly by staff members who effectively communicated with family members regarding any issues or changes pertaining to care.

In conclusion, Koester Pavilion presents itself as a facility characterized by both commendable care staff dedicated to supporting resident needs while revealing underlying issues regarding communication gaps among departments and inconsistencies in basic services like cleanliness and dining options. Prospective residents' families should evaluate these factors carefully while considering heartwarming testimonials alongside critical accounts when making decisions regarding long-term care placements for loved ones.

Physicians

• Dayton Physicians (0.2 miles)
• Upper Valley Outpatient Behavioral Health (0.3 miles)
• Southwest Ohio ENT Troy (2 miles)
• Procare Vision Center (2 miles)
• Retina Physicians & Surgeons (2.1 miles)
• Hearing Professionals (2.3 miles)
• Upper Valley ENT Associates (2.5 miles)

Hospitals

• UVMC Detmer Building (0.2 miles)
• Upper Valley Medical Center (0.3 miles)
• Upper Valley Medical Center Imaging MRI (0.3 miles)
• Outpatient Care Center North (4.1 miles)
• Valley Regional Surgery Center (4.2 miles)

Restaurants

• Marion's Piazza (2.2 miles)
• Penn Station East Coast Subs (2.3 miles)
• J S Cuisine (2.4 miles)
• Culver's (2.4 miles)
• Skyline Chili (2.4 miles)
• Burger King (2.4 miles)
• Chick-Fil-A (2.4 miles)

Parks

• Duke Park (2.3 miles)
• Treasure Island (3 miles)
• Garbry Big Woods Sanctuary (5.4 miles)
• Windmere Park (7.2 miles)
• Greenville Falls State Nature Preserve (8 miles)

Cafes

• Tim Hortons (2.4 miles)
• Panera Bread (2.4 miles)
• Starbucks (2.4 miles)
• Tim Hortons (3.4 miles)
• Winans Carriage House Candies (4.1 miles)
• Tim Hortons (4.2 miles)
• Winans Chocolates & Coffees (4.2 miles)

Pharmacies

• Walmart Pharmacy (2.4 miles)
• CVS Pharmacy (3.3 miles)
• Clark's Rx (3.5 miles)
• Kroger Pharmacy (4.1 miles)
• Walgreens (4.1 miles)
• Kroger Pharmacy (4.2 miles)
• Walmart Pharmacy (4.5 miles)

Places of Worship

• Abundant Life Assembly Of God (2.6 miles)
• First Baptist Church (2.9 miles)
• Joe Hyde (3.4 miles)
• Anshe Emeth Temple (4.3 miles)
• Transform Life Church (4.3 miles)
• Greene Street United Methodist Church (4.3 miles)
• Church Of The Nazarene-Troy (4.8 miles)