Troy Rehabilitation And Healthcare Center

Pros

• The therapy department at Troy Care and Rehabilitation Center is top-notch and very caring.
• The nursing staff is attentive to the needs of the patients.
• The facility is clean and orderly.
• The staff in the physical therapy department are great with the residents.
• The daytime nursing staff is fantastic and provides excellent care.
• The therapy staff keeps patients motivated and prevents them from giving up.
• The facility has upgraded personal rooms, creating a brighter and more cheerful environment.
• They have an area where residents can go in and out independently to enjoy the garden area, with supervision available.
• The rehab area has been updated and the staff is attentive to patients' needs.

Cons

• The husband was not impressed with the care and staff at the facility.
• The father had a bad experience with constant alerts and unprofessional staff.
• The husband experienced delays in receiving medication and lack of concern from the staff.
• The mother-in-law was unhappy with the food and lack of communication at the facility.
• The brother received little assistance from nurses and witnessed neglect of another patient.
• There were strong smells of urine and outdated facilities in the long-term care area.
• Some patients in the Alzheimer's unit were not engaged or attended to by staff.
• The facility was described as run-down, dirty, and understaffed in certain areas.

Review

Troy Care and Rehabilitation Center, a long-term care facility, has received mixed reviews from patients and their family members. While some have had positive experiences with attentive staff and clean facilities, others have expressed disappointment and frustration with the level of care provided.

One individual shared that their husband was admitted to the center but was not impressed with the experience. They mentioned difficulties in obtaining necessary medication for their husband, as well as encountering unprofessional-looking staff who did not seem to show much concern. The patient was stuck at the facility until home health services could be arranged, which further added to the dissatisfaction.

Another person recounted a terrible experience when their father was referred to Troy Care and Rehabilitation Center after spending two weeks in the hospital. They described constant alerts flashing while employees chatted at the nurses' station, highlighting poor staffing as a major issue. Additionally, they mentioned that therapy sessions were only available on weekdays.

In contrast, someone else commented that their mother-in-law is currently a resident at the facility and has been mostly satisfied with her stay. However, they noted concerns about the food quality and communication issues between staff members.

Another reviewer expressed disappointment with the lack of timely response when their husband experienced chest pain. They also mentioned inadequate care for his other medical needs and decided to sign him out against medical advice (AMA) to provide end-of-life care at home.

On a more positive note, another individual praised the therapy department and daytime nursing staff for being caring and attentive during their four-week rehab stay. However, they criticized inconsistent and terrible-quality food as well as limited activity options other than bingo.

A different individual shared a contrasting experience of having their mother admitted for congestive heart failure treatment. They spoke highly of the nursing staff's attentiveness to her needs and credited them for her improved health during her seven-week stay.

There were differing opinions about cleanliness throughout the facility. Some reviewers commended its cleanliness while others complained about strong urine smells in certain sections, particularly the long-term care and Alzheimer's units. Issues with outdated bathrooms and small rooms that cannot accommodate two patients in wheelchairs were also raised.

Overall, it appears that the experiences at Troy Care and Rehabilitation Center are somewhat inconsistent. While some individuals had positive encounters with attentive staff and clean facilities, others faced challenges such as medication access, poor communication, and unsatisfactory living conditions. Improvement in staffing levels, food quality, communication practices, hygiene maintenance, and facility upgrades may be necessary to provide a better overall experience for patients and their families.

Physicians

• Troy Internal Medicine (0.1 miles)
• Dorset Family Care (0.3 miles)
• Troy Primary Care Physicians: Le Fevre Larry E MD (0.4 miles)
• Upper Valley Professional (0.4 miles)
• Millington buffong, Suzette Kettering Physicians Primary Care Troy Hospital (0.9 miles)
• Doc Pain Management Center (0.9 miles)
• Upper Valley Family Care (1.2 miles)

Pharmacies

• Kroger Pharmacy (0.4 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Clark's Rx (0.9 miles)
• Walmart Pharmacy (1.6 miles)
• Hock's Tipp City Pharmacy (5.1 miles)
• Clark's Rx (5.7 miles)

Restaurants

• La Fiesta Mexican Restaurant (0.8 miles)
• Lincoln Square Restaurant (0.8 miles)
• McDonald's (1 miles)
• Submarine House (1.1 miles)
• Applebee's (1.4 miles)
• J S Cuisine (1.4 miles)
• Skyline Chili (1.5 miles)

Places of Worship

• First Baptist Church (0.8 miles)
• Abundant Life Assembly Of God (1.3 miles)
• Church Of The Nazarene-Troy (1.4 miles)
• Joe Hyde (6.8 miles)
• Anshe Emeth Temple (7.9 miles)
• Transform Life Church (7.9 miles)
• Greene Street United Methodist Church (8 miles)

Cafes

• Tim Hortons (0.8 miles)
• Starbucks (1.7 miles)
• Panera Bread (1.7 miles)
• Tim Hortons (1.9 miles)
• Tim Hortons (7.8 miles)
• Winans Carriage House Candies (7.8 miles)
• Winans Chocolates & Coffees (7.8 miles)

Parks

• Treasure Island (1.1 miles)
• Duke Park (1.8 miles)
• Windmere Park (3.5 miles)
• Garbry Big Woods Sanctuary (7.8 miles)

Hospitals

• Upper Valley Medical Center Imaging MRI (3.4 miles)
• Upper Valley Medical Center (3.5 miles)
• UVMC Detmer Building (3.5 miles)
• Outpatient Care Center North (7.8 miles)
• Valley Regional Surgery Center (7.8 miles)