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3.7 from 119 reviews
5 stars
63
4 stars
16
3 stars
7
2 stars
2
1 stars
31
Overall Review of Troy Rehabilitation And Healthcare Center
differentiator10 reviews mention this
Rehab therapy stands out
Residents describe physical and rehab therapy as a major reason to stay.
Many reviews say therapy helped with walking and recovery, including staff that coached residents through regaining mobility. Several also mention the rehabilitation area feeling recently updated, with cleaner, more comfortable spaces and artwork. A few residents specifically praise the physical therapy team and rehabilitation staff for being attentive and effective.
common18 reviews mention this
Staff kindness is mixed
Across reviews, residents and families often describe caring, helpful staff.
Positive reviews frequently mention staff being kind, friendly, and supportive, with families feeling welcomed and kept informed. Some also highlight nurses and caregivers who were responsive to questions and needs during rehab. At the same time, several other reviews describe periods of not enough help, slow response to call lights, and communication problems, so experiences vary by shift and situation.
caveat22 reviews mention this
Response times and care gaps
Multiple reviews report delayed help and missed basics of care.
Several reviews say call lights took a long time to be answered and that staff sometimes did not help with transfers, bathing, or toileting when needed. Families also describe concerns about medication timing and care being inconsistent, including situations where residents were waiting for help for extended periods. A number of negative comments connect these issues to short staffing and communication breakdowns among staff and across shifts.
caveat14 reviews mention this
Cleanliness and odor concerns
Residents and visitors mention cleanliness problems in parts of the building.
Some reviews praise the facility as clean and well kept, including hallways and remodeled areas. Others report strong urine odors, dirty floors, mold, flies, and rooms that felt unmaintained. Several negative reviews also describe long-term areas as needing major updates and better cleaning practices.
caveat12 reviews mention this
Food quality is inconsistent
Dining reviews range from great meals to serious complaints.
A portion of reviewers say meals were good, with some calling the food amazing and praising variety or quality during rehab. Others describe food as terrible, not appetizing, or inconsistent, including complaints about missed meals or food arriving late. There are also reviews that mention residents receiving ground or modified textures and urge improvements in menus and meal service reliability.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
155 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
James M Cox Dayton International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Troy Internal Medicine (0.1 miles)
Dorset Family Care (0.3 miles)
Troy Primary Care Physicians: Le Fevre Larry E MD (0.4 miles)
Troy Rehabilitation And Healthcare Center on seniors.fyi includes 5 photos including images showing exercise equipment, interior, decor, dining, bedroom, gym, treadmill, fitness center, and more.
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Exercise Equipment, Gym, Treadmill, and Fitness Center
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