Heartland of Greenville

Pros

• The administrator of the facility expressed a willingness to improve by asking for a second chance and promising further education for the nursing staff.
• The facility has available rooms, which may indicate potential for accommodating more patients in need.
• The nursing staff discussed patient care needs, such as low oxygen levels, indicating some level of monitoring and awareness of health concerns.
• There was an effort to communicate with families about the patient's condition, highlighting some level of engagement from the staff.
• The team is open to receiving feedback from families regarding their experiences to enhance future care.

Cons

• The facility displayed negligence, leading to severe consequences for their loved one.
• The staff was unprofessional and often raised their voices at patients with special needs.
• There were significant delays in providing necessary medical treatment and medications.
• Nurses demonstrated incompetence and a lack of compassion towards patients and their families.
• The facility was dirty, with an overwhelming stench and inadequate living conditions for residents.
• The overall atmosphere of the facility was unprofessional and unsettling, with tiny rooms and subpar food quality.
• Families felt disrespected and disregarded by the staff's poor attitude and dismissive behavior.
• Concerns about patient well-being were ignored, leading to avoidable hospitalizations.
• Many rooms were empty, suggesting that others have also experienced dissatisfaction with the care provided.
• Patients were left in hallways without adequate attention or support from staff members.

Review

The experiences shared about various healthcare facilities highlight a pattern of negligence, inadequate care, and a troubling environment that raises serious concerns for families considering long-term care options for their loved ones. The overarching sentiment among reviewers is one of deep frustration and disappointment with the level of service provided, often compromising the dignity and well-being of patients.

One particularly distressing account involves a family member who experienced negligence that led to significant health complications. Patients in these facilities are often unable to contact their families directly, which compounds feelings of isolation during already challenging times. In this case, a wife was barred from calling her husband frequently due to facility policies. The absence of phones in patient rooms prevented essential communication and support. Furthermore, staff interactions with patients were described as unprofessional; nurses raised their voices at individuals who are already vulnerable, such as those with traumatic brain injuries. This type of treatment not only undermines trust but can further aggravate existing health issues.

The issue of medical care—or lack thereof—was highlighted dramatically in another review where a patient suffered from bowel difficulties. The delay in receiving necessary medical intervention due to bureaucratic hurdles within the facility’s protocols is alarming. After requesting medication that required doctor approval, the family waited several hours only to learn that the necessary medicines were not available and would not arrive for an extended period. When hospitalization was deemed necessary by the patient, qualified nursing staff dismissed these concerns outright, downplaying symptoms that clearly warranted urgent attention. These decisions resulted in serious harm: the patient was later diagnosed with a paralytic ileus requiring hospitalization for two days.

Reviewers also consistently pointed out staff incompetence and degradation toward both patients and their families. It is unacceptable that families seeking quality care are met with condescension rather than compassion from those entrusted with their loved ones' wellbeing. The administrator's audacity to ask for "a second chance" after such experiences speaks volumes about a disregard for accountability or improvement within the facility’s culture.

In addition to inadequate medical care and disrespectful staff behavior, overall conditions within these facilities have been described as unsanitary and disheartening. One visitor recounted an overwhelming stench of urine upon entering the building along with reports of patients left unattended in hallways without basic comforts such as proper air conditioning or cleanliness standards being upheld. Such neglect raises ethical questions about how some institutions prioritize profit over patient welfare.

Moreover, caregiving environments fail to provide even fundamental necessities like palatable food options or comfortable living conditions—two critical components for recovery and dignity during rehabilitation processes. Reports consistently indicate poorly trained staff struggling under stressful situations while lacking sufficient resources or training for optimal patient care outcomes.

For prospective patients’ families searching for reputable healthcare facilities, it becomes imperative to remember these firsthand accounts when making decisions about where to place their loved ones in need of care. The recurring themes point towards systemic problems necessitating oversight from governmental bodies like Medicare or DHEC—without such scrutiny; many more families could unknowingly place their loved ones into similar harrowing circumstances devoid of compassion or competent support.

Seeking higher standards should be paramount; advocacy on behalf of vulnerable populations ensures awareness around issues impacting eldercare quality remains prevalent in public discourse until real reforms take effect across healthcare systems nationwide.

Restaurants

• Asian Buffet (0.3 miles)
• Captain D's (0.3 miles)
• Papa John's Pizza (0.5 miles)
• McDonald's (0.5 miles)
• Taco Bell (0.5 miles)
• Las Marias (0.5 miles)
• Bob Evans (0.5 miles)

Parks

• Greenville City Park (0.3 miles)
• Treaty of Greenville State Park (0.6 miles)
• Greenville Parks & Rec Department (1 miles)
• South Park (1.7 miles)
• Stillwater Prairie Reserve (13.1 miles)
• Greenville Falls State Nature Preserve (13.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walmart Pharmacy (0.8 miles)
• Good Neighbor Pharmacy (1.6 miles)
• Medicine And More (1.6 miles)
• Kaup Pharmacy (10.5 miles)
• Kaup Pharmacy (11.9 miles)
• Porter's Products (14.4 miles)

Places of Worship

• Angliss, Gloria: Gloria Angliss (0.6 miles)
• St Paul's Episcopal Church (1 miles)
• St Paul Lutheran Church (ELCA) (1 miles)
• First Presbyterian Church (1 miles)
• His Truth Education Ministries (1.1 miles)
• First Congregational Christian Church (1.1 miles)
• Christian & Missionary Alliance Church (1.2 miles)

Transportation

• U-Haul (1.4 miles)
• Darke County Airport (VES) (8.3 miles)
• U-Haul Neighborhood Dealer (11.7 miles)

Physicians

• Professional Family Eyecare - Greenville (1.6 miles)
• Western Ohio OB/GYN (1.8 miles)
• John P Studebaker (1.8 miles)
• Greenville Orthopedics and Sports Medicine (1.9 miles)
• Bethel Cardiology of Greenville (1.9 miles)
• Reid Hospital (1.9 miles)
• The Vein Treatment Center (1.9 miles)

Hospitals

• Wayne Hospital (1.9 miles)
• Houston Rescue (17.9 miles)

Cafes

• The Refinery (10.4 miles)
• Glacier View Coffee Covington (14.3 miles)
• Do Good (16.9 miles)
• Cup & Sauser Cafe (17.2 miles)