Covington Care Center

Pros

• The staff at Covington Care is attentive, compassionate, and dedicated to providing excellent care for all residents.
• The facility maintains a clean and well-kept environment, offering a comfortable atmosphere for patients.
• There are plenty of engaging activities available for residents, including bingo, arts and crafts, and movie nights with fresh popcorn.
• Families are encouraged to participate in activities and stay involved in their loved ones’ care.
• Residents receive personalized attention, with staff documenting notable positive moments in their care.
• The facility has made improvements and offers a beautiful outdoor area for dementia patients to enjoy.
• Medical professionals regularly visit the facility to ensure residents' health needs are met effectively.

Cons

• The facility has an overwhelming smell of urine and is not kept clean, making it difficult for visitors to tolerate.
• The nurses and staff are unfriendly and do not communicate important information about residents’ well-being.
• Staffing levels are inadequate, with only one nurse and two aides responsible for 27 patients on the night shift.
• A resident experienced several falls in a short period without timely communication from the facility regarding these incidents.
• The billing process is unclear, with direct charges to families instead of utilizing Medicare and insurance due to the resident's financial status.
• Meals provided to residents, particularly breakfast, are subpar and lack nutritional value.
• Patients in the facility do not receive personalized care, as evidenced by a failure to assist a resident with their dental needs based on dietary restrictions.

Review

The quality of care provided in nursing homes and assisted living facilities can drastically vary, as highlighted by multiple reviews of Covington Care Center. Some families express deep dissatisfaction with the facility, citing critical issues such as hygiene, communication gaps, and insufficient staffing levels. One family member describes a distressing environment dominated by an overpowering smell of urine, lack of cleanliness, and unfriendly staff. They express frustration about not being informed regarding their loved one’s status or any incidents involving her care. Additionally, meals served to residents—specifically breakfast—are criticized for being unappetizing and indicative of a general lack of concern for the residents' well-being.

On the opposite end of the spectrum are families who have had positive experiences at Covington Care Center. One reviewer describes the atmosphere as homely and welcoming, emphasizing that the dedicated staff genuinely cares for the residents. For this family member’s grandmother, the facility serves as a second home where significant improvements are underway to enhance living conditions further. Communication from staff about changes in care is consistently noted as satisfactory by these families, underscoring that many experienced attentive service which fostered a sense of trust.

A contrasting account highlights serious concerns about patient safety during nighttime shifts at Covington Care Center. A particular review mentions that on night shifts, staffing is alarmingly low—only one nurse and two aides responsible for monitoring 27 patients on one floor. This raises questions about adequate oversight and care during vulnerable hours when many residents might need assistance or supervision. Disturbingly, repeated falls experienced by one resident were not communicated to family members promptly; they only learned of an incident over twelve hours after it occurred despite prior assurances from management that they would be notified immediately in such situations.

In contrast to those negative experiences are stories like that of another reviewer who shared how her mother received effective rehabilitation after hospitalization at Covington Care due to blood clots and pneumonia. The physical therapy offered was instrumental in helping her regain mobility; she moved from using a walker to relying on a cane. This family notes how their mom improved enough to return home successfully with family support after her stay at Covington Care—a testament to the potential positive outcomes achievable within this setting.

Another long-term resident with Alzheimer's disease presents an optimistic view of Covington Care Center's capabilities in managing dementia-related challenges. Despite witnessing gradual health deterioration due to Alzheimer's progression, the granddaughter praises the maintenance of her grandmother's living space—clean rooms equipped with private bathrooms—and commends outdoor access available for residents confined within dementia units. Such thoughtful touches appear beneficial for enriching their lives while ensuring dignity remains intact amid severe cognitive decline.

Overall, feedback on Covington Care Center reveals contrasting perspectives shaped by individual circumstances and experiences within its walls. While some families lament inadequate staffing levels leading to compromised safety and poor communication regarding resident incidents, others celebrate committed staff members whose compassionate approach fosters improvement in residents' overall well-being—from physical recovery post-hospitalization to enhanced daily quality through engaging activities tailored for those living with cognitive impairments like Alzheimer's disease. As varying experiences converge around this facility’s reputation over time, it underscores crucial considerations necessary for families navigating decisions surrounding long-term care options amidst complex emotional landscapes inherent in caring for aging loved ones.

Restaurants

• Boscoe's Place (0.6 miles)
• B-K Root Beer Drive In (5.2 miles)
• F M Station (6 miles)
• 3 Joe’s Pizzeria And Trattoria (6.3 miles)
• Beppo Uno Pizzeria & Trattoria (6.3 miles)
• Mulligan's Pub (6.6 miles)
• Penn Station East Coast Subs (6.6 miles)

Cafes

• Glacier View Coffee Covington (0.7 miles)
• The Refinery (4.5 miles)
• Tim Hortons (6.1 miles)
• Winans Carriage House Candies (6.4 miles)
• Winans Chocolates & Coffees (6.6 miles)
• Tim Hortons (6.7 miles)
• Panera Bread (6.9 miles)

Pharmacies

• Porter's Products (1.3 miles)
• Kroger Pharmacy (5.2 miles)
• Walmart Pharmacy (7 miles)
• Walmart Pharmacy (8.2 miles)
• CVS Pharmacy (8.7 miles)
• Kroger Pharmacy (8.8 miles)
• Clark's Rx (9 miles)

Parks

• Greenville Falls State Nature Preserve (1.4 miles)
• Stillwater Prairie Reserve (3.9 miles)
• Duke Park (8.4 miles)
• Treasure Island (8.6 miles)

Places of Worship

• Awakenings Christian Fellowship (3.6 miles)
• Immaculate Conception Church (4.4 miles)
• Anshe Emeth Temple (6.4 miles)
• Greene Street United Methodist Church (6.4 miles)
• Transform Life Church (6.6 miles)
• First Baptist Church (7.9 miles)
• Abundant Life Assembly Of God (8.4 miles)

Physicians

• Donald P Luna MD (5.1 miles)
• Remon Obeid MD (6.5 miles)
• Upper Valley Outpatient Behavioral Health (6.7 miles)
• Hearing Professionals (6.8 miles)
• Southwest Ohio ENT Troy (6.9 miles)
• Retina Physicians & Surgeons (6.9 miles)
• Procare Vision Center (6.9 miles)

Hospitals

• Upper Valley Medical Center (6.7 miles)
• Upper Valley Medical Center Imaging MRI (6.7 miles)
• UVMC Detmer Building (6.9 miles)
• Outpatient Care Center North (7.6 miles)
• Valley Regional Surgery Center (7.8 miles)
• Houston Rescue (9.8 miles)