Covington Care Center in Covington, OH
Save75 Mote Drive, Covington, OH 45318
For more information about senior living options: (844) 490-3973
The staff were helpful and kept families updated about their loved ones. Jenny took pictures of residents during activities. The facility was buzzing with activity, with residents engaged in singing and therapy. Tammy guided visitors to the correct room and arranged wheelchair access. Stillwater feels like a family away from home, with everyone ready to help and back each other, including The Aspire Team. The nursing staff and CNAs were awesome, and Ashley and Ryan were exceptional, with care from the heart. The new management team is amazing, bringing great changes, programs, and themed days that residents love. The facility has an awesome team, and every department truly cares about the residents. Tamara, Brittany, and the entire staff have been compassionate, professional, and helpful. The floors throughout the facility are beautiful and give the building a fresh shine.
The administration mishandled required paperwork, left the POA waiting on hold for long periods, and the administrator was defensive and disclosed private information. Management changes were followed by deteriorating care, prompting the family to seek a facility with better leadership. The facility was described as dirty and smelling of urine, with unfriendly staff and poor communication. Structural issues included water leaks and no hot water in parts of the building, and nurses refused wound care, prioritizing breaks over resident care. Families reported being lied to and having concerns unaddressed, including delayed notifications about falls and care decisions. Tammy the social worker was described as a nightmare, rude and condescending, and accused of lying about discharge approvals. Understaffing on night shifts left too few nurses and aides for the number of residents, resulting in inadequate care and unaddressed falls. The facility was labeled shady, with allegations of billing manipulation and a perception that money was prioritized over residents.Covington Care Center in Covington, OH is best suited for families seeking a small, home-like environment where staff know residents well, care deeply, and a sense of community can override some facility shortcomings. This is a place where long-tenured aides and nurses, responsive activity staff, and a clearly engaged therapy team can translate into meaningful daily progress for rehab patients or steady, personable care for long-term residents. It also appeals to families who value a “team that feels like family” and are comfortable navigating the realities of an older building while chasing improvements in programming and leadership. For siblings or children who want a facility with real heart and frequent family updates, Covington Care Center offers a compelling, grounded option, particularly for short-term rehab, respite stays, or a slower-paced long-term plan.
That said, alternatives should be considered by families prioritizing seamless administration, transparent billing, and a consistently modern, well-maintained environment. The most persistent cautions revolve around management and communication: mixed experiences with administration and social services, inconsistent follow-through on paperwork, and concerns about how discharge decisions and billing are handled. Prospective residents who require rigorous, consistently reliable admin support, especially around critical decisions like discharge timing, documentation, and billing, may find a smoother experience elsewhere. Families that demand a spotless, uniformly updated facility with top-to-bottom IT, plumbing, and housekeeping systems should also explore other communities, as Covington Care Center sits in a smaller footprint with clear modernization needs.
The strongest positives begin with the care teams. Across many reviews, caregivers, nurses, CNAs, therapists, activity staff, are repeatedly described as compassionate, patient, and genuinely invested in residents’ well-being. The building’s culture often reads as “people first,” with residents seen as individuals who respond to personal attention, friendly contact, and timely updates. Activity programming, including singing sessions, group therapy, and regular engagement in common areas, helps keep residents connected and mentally stimulated. When leadership is aligned and the DON is proactive, programs and morale rise, and families notice the shift in quality of care and resident happiness. The recent emphasis on improved floors and refreshed common areas also signals a willingness to invest in the resident experience.
Yet the cons cannot be understated. The most recurring concerns center on reliability and communication failure at the administrative layer. Some families report slow or evasive responses from social workers and management, delayed access to key documents, and troubling inconsistencies in how discharge and transfer decisions are communicated. Physical plant issues also color many impressions: leaks, intermittent hot water, older infrastructure, and maintenance needs that linger despite staff doing their best. Reports of understaffing on certain shifts, especially at night, raise questions about consistent supervision and timely assistance for residents with higher care needs. The combination of these operational gaps with a facility that shows its age creates a fragile balance where good care can be unevenly sustained.
These dynamics are most meaningful when weighed against the care strengths. The pros, dedicated care teams, meaningful activities, and a rehabilitative focus, often offset the main drawbacks for families who are hands-on and willing to engage with the facility, monitor care, and advocate for clear communication. For residents requiring rehab or short-term recovery, Covington Care Center can deliver real gains, supported by therapists and nursing staff invested in progress. The presence of a dementia unit with a secure outdoor area adds value for families navigating memory care needs, offering a space where residents can enjoy safe, supervised activity that still feels like home. Respite care and the potential for long-term placements in a nurturing environment are attractive anchors in a landscape where building systems lag behind the people who serve residents daily.
The practical takeaway for families weighing Covington Care Center is to focus on the variables that truly shape day-to-day life: staffing consistency, leadership continuity, and the facility’s willingness to invest and improve. Prospective residents should demand a direct conversation with the administrator or DON, request a tour of both the dementia unit and the rehabilitation spaces, and ask for current staff-to-resident ratios on different shifts. Verify recent survey results and ask for a clear, itemized explanation of charges and discharge procedures. If possible, arrange a trial stay or a short-term admission to observe how the care team functions within the facility’s routines and how responsive the administration remains under real-world pressure.
In the end, Covington Care Center stands as a practical, often comforting option for families who prize heartfelt caregiving, a small-community feel, and a rehabilitative focus, even as they acknowledge the building’s aging infrastructure and the variability in administrative responsiveness. It rewards families willing to participate actively in care planning and oversight, while cautioning those who require flawless operations and turnkey modernization. For those who can align expectations with a community that demonstrates real dedication and a capacity for improvement, Covington Care Center can be the right fit, especially when located through a careful, informed decision process that prioritizes direct conversations, concrete care plans, and transparent, accountable communication.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Covington Care Center, located in Covington, OH, is a vibrant and welcoming assisted living community that provides a wide range of amenities and care services to its residents. The center offers a variety of amenities designed to enhance the comfort and convenience of residents' everyday lives. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones and the world, and a fully furnished space that feels like home.
Residents have access to communal spaces where they can socialize and engage in activities. The dining room offers restaurant-style dining with delicious meals prepared by skilled chefs. There is also a small library for quiet reading or group discussions. The gaming room provides opportunities for friendly competition and entertainment.
Outdoor spaces include a garden where residents can enjoy fresh air and nature. For those who prefer indoor fitness activities, there is a well-equipped fitness room available. Additionally, there is Wi-Fi throughout the facility for high-speed internet access.
The care services provided at Covington Care Center ensure that residents receive assistance with daily activities such as bathing, dressing, transfers, and medication management. A 24-hour call system ensures that help is readily available whenever needed. Special dietary restrictions are accommodated to meet individual needs.
The community offers various planned activities for residents to enjoy. Fitness programs encourage physical activity and wellness. Planned day trips provide opportunities for exploration and new experiences. Resident-run activities allow residents to actively participate in planning events based on their interests. Scheduled daily activities ensure there is always something engaging happening within the community.
Covington Care Center is conveniently located near two cafes, two parks, one pharmacy, one restaurant, and two places of worship. This allows residents easy access to nearby amenities and services.
Overall, Covington Care Center strives to create a warm and caring environment where seniors can live comfortably while receiving support with their daily needs.
Covington Care Center is located at 75 Mote Drive, Covington, OH 45318 in Miami County, Ohio
Covington Care Center on seniors.fyi includes 6 photos including images showing landscaping, building, outdoor, entrance, trees, architecture, outdoors, and more.
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