East Ohio Regional Hospital Long Term Care

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East Ohio Regional Hospital Long Term Care

90 North Fourth Street, Martins Ferry, OH 43935

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
48
4 stars
5
3 stars
2
2 stars
6
1 stars
39

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    Overall Review of East Ohio Regional Hospital Long Term Care

    Pros

    • pro The staff were very friendly and professional.
    • pro The ER team was the friendliest and most professional group the patient had ever encountered.
    • pro Dr. Anderson has done surgery and earned nothing but praise.
    • pro The ER visit for the daughter was the best ever, with no wait and compassionate care from nurses and doctors.
    • pro Dr. Shafer was wonderful and took time to explain the results clearly.
    • pro The radiology staff were kind and compassionate, helping ease the daughter's fears.
    • pro Nurses Amanda and Justin treated the patient like family.
    • pro Michelle in radiology was awesome, very professional, and punctual.

    Cons

    • pro The doctor was not very gentle and relied on humor rather than patient comfort.
    • pro The hospital has outdated equipment and a rat infestation in the cafeteria.
    • pro Staff were disrespectful and not good to patients; they even called the cops on a husband and an officer allegedly grabbed his throat.
    • pro This is described by some as the worst hospital ever, with outdated equipment and vermin issues.
    • pro They botched my mom's C-section and caused an infection due to improper cleaning.
    • pro The hospital sent a mother home with delirium.
    • pro Front desk staff caused long waits and were unhelpful.
    • pro The pre-registration process is a waste of time.
    • pro There is a cigarette odor and the physician staff are described as horrible.
    • pro If given the chance, one reviewer would not even take their dog there.

    Review

    The collection of experiences shared paints a nuanced picture of care at EORH and the surrounding health system, where moments of genuine kindness and efficient service sit alongside concerns about management, infrastructure, and communication. Across the board, many patients emphasize warmth, professionalism, and a sense of being treated like family, especially in the emergency department, where receptionists, nurses, and doctors are frequently singled out for their approachable manner and bedside manner. Several accounts begin with gratitude for compassionate attention, even in the midst of illness or injury.

    A recurring thread is praise for the ER staff when care is rapid, personable, and focused on calming fears. One patient arrived with a broken thumb and described a nurse who was "very kind and gentle," followed by a physician who, though not as gentle, brought humor to the room and made a memorable impression. In another detailed morning visit (1/6/25) to the ER, families highlighted a seamless flow: no waiting in the lobby, a registration clerk who was friendly, and nurses who treated a frightened 8-year-old with care, while a radiology tech offered comfort during the CT. The attending physician, Dr. Shafer, took time to explain results in a way that made sense to the family, and a small stuffed panda given to the child at discharge added a personal, caring touch. The nurses Amanda and Justin were singled out for their family-like treatment, reinforcing a sense that, when the team is aligned, patients feel seen and supported.

    Beyond the ER, there are numerous expressions of appreciation for individual clinicians who have left a strong impression through skills, steadiness, and communication. Dr. Anderson is noted for successful surgeries and consistently positive outcomes, while Dr. Shaffer (also spelled Shafer in some mentions) is repeatedly described as thorough and patient-centered in explaining medical information. Radiology personnel - Michelle in particular - receive high praise for professionalism, attentiveness, and making procedures feel less daunting. A radiology tech named Shay, in a separate visit, is described as "absolutely amazing" and capable of putting a patient at ease. The occupational health team, specifically Beth and Sharon, is praised for being friendly and professional, turning appointments into pleasant, low-stress experiences. Taken together, these comments reflect a healthcare environment where skilled clinicians and attentive support staff can elevates patients' experiences significantly.

    There are also heartfelt testimonials about the hospital's broader role in the community and the overall care philosophy. Several reviewers note that EORH has become the primary option in the valley since OVMC shut down, and they express reassurance in the level of care available locally. Others recount how care in the ER and related departments feels "like family," with staff who check in frequently to ask what patients need, provide blankets or pain relief, and explain test results in clear terms. This emphasis on patient-centered, compassionate service appears to be a strong core strength of the hospital system, especially in moments of acute need and for families navigating medical fears.

    However, the narratives also reveal a spectrum of less favorable experiences that underscore persistent operational and interpersonal challenges. Some reviews describe long wait times and frustrations with the front desk or registration processes, including complaints about duplicative pre-registration steps and the general inefficiency of navigating multiple systems. A number of accounts criticize outdated equipment, facility conditions like a cafeteria with rats, and broader concerns about hospital infrastructure. There are pointed accusations about unkind or inattentive behavior from staff, a sense of neglect in urgent situations, and incidents where staff appeared distracted or dismissive. One particularly troubling post recounts a scene in which a doctor and a nurse display disrespectful conduct, and a patient's husband was subjected to conflict involving police involvement - an account that stands in stark contrast to the praise elsewhere and raises questions about safety and bedside manner in high-stress environments.

    The reviews also include several strongly negative perspectives, including complaints about delirium being overlooked or mishandled at discharge, concerns about infection control and post-operative care, and objections to the handling of patient privacy and dignity in some encounters. One emotional recount details a severe impact on a family member after a traumatic event and criticizes the hospital's care approach and staff attitudes, suggesting a systemic issue with respect and attentiveness in certain departments. Another review explicitly labels the hospital as the "Worst hospital ever," citing systemic neglect of mental health needs and a perceived lack of regard for patients' overall well-being, not just their immediate medical concerns. While these voices are far from universal, they highlight that experiences can diverge dramatically within the same institution and that patient safety and respectful care are ongoing priorities for improvement.

    In a broader vein, some reviewers compare experiences at EORH with those at EOMC or other facilities, underscoring how patient perception can hinge on distinct teams, departments, and moments in time. A number of commenters commend the efficiency and human touch that characterize certain staff interactions - especially in imaging, registration, and core emergency care - while also acknowledging that the overall system bears room for improvement in communication, consistency, and facility upkeep. The diversity of experiences suggests a hospital ecosystem where excellent, person-centered care is possible and frequently delivered, but where administrative complexity, staffing pressures, and occasional lapses can undermine the patient experience.

    Overall, the sentiment is a blend of admiration for the hospital's most compassionate, competent caregivers and concern about systemic flaws that can disrupt even the best intentions. The strongest themes celebrate the human side of medical care: nurses who go the extra mile, physicians who patiently explain complex information, and techs who calm anxious patients. At the same time, the most vocal critiques remind readers that timely access, respectful treatment, clean and up-to-date facilities, and cohesive, well-coordinated care remain essential areas for ongoing attention. Taken together, these narratives sketch a two-sided portrait: a health system capable of extraordinary empathy and skill, yet one that must continuously address organizational and cultural gaps to ensure consistently exemplary care for every patient.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The East Ohio Regional Hospital Long Term Care in Martins Ferry, OH, is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet for the convenience and entertainment of its residents.

    The dining options at East Ohio Regional Hospital Long Term Care are top-notch, with a restaurant-style dining room and meal preparation and service provided. Special dietary restrictions are taken into consideration, ensuring that all residents have access to nutritious and delicious meals.

    Residents can enjoy the beautiful outdoor spaces and gardens within the community, as well as take part in resident-run activities and scheduled daily activities organized by the staff. For those seeking tranquility or a good read, there is a small library available.

    In terms of care services, East Ohio Regional Hospital Long Term Care provides 24-hour supervision to ensure the safety of all residents. Assistance is offered with everyday tasks such as bathing, dressing, and transfers. Medication management is also provided to help residents stay on track with their health needs. Mental wellness programs are available to promote emotional well-being.

    Located in Martins Ferry, OH, this assisted living community benefits from its convenient location near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents have easy access to everything they may need just a short distance away.

    Overall, East Ohio Regional Hospital Long Term Care aims to provide a comfortable and supportive environment for seniors to thrive in their daily lives while receiving top-quality care services.

    Nearby Places of Interest

    This part of Martins Ferry, Ohio, offers a variety of amenities that cater to the needs and interests of seniors. With several hospitals and physicians located within a few miles, residents have easy access to healthcare services. Additionally, there are numerous pharmacies in the area for convenient medication management. For recreation, there are beautiful parks nearby for leisurely walks or picnics. Places of worship are also easily accessible for those seeking spiritual fulfillment. The abundance of restaurants and cafes provide options for dining out or grabbing a cup of coffee with friends. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle down in Martins Ferry.

    Hospitals

    • East Ohio Regional Hospital (0 miles)
    • Highmark Blue Cross Blue Shld (2.6 miles)
    • Hillcrest Behavioral Health Services (2.7 miles)
    • Bellaire Hospital (4.9 miles)
    • Acuity Specialty Hospital (6.1 miles)
    • Barton Social Hall (6.3 miles)

    Physicians

    • Michael Blatt MD (0 miles)
    • Drs. Favede & Associates (1.3 miles)
    • Peterson Rehabilitation Hospital (1.8 miles)
    • Primary Care One (2 miles)
    • Midcap Douglas W (2 miles)
    • AIO The Eye Surgeons (2.2 miles)
    • Ohio Valley Colon & Rectal Surgeons (2.4 miles)

    Parks

    • Fodor Memorial Park (0.4 miles)
    • Bridge Park (1.9 miles)
    • Bethlehem Community Park (3.5 miles)
    • Wheeling Park (4 miles)

    Places of Worship

    • Trinity Assembly of God (0.6 miles)
    • First Christian Church of Martins Ferry (0.8 miles)
    • St Joseph's Cathedral (2.2 miles)
    • Whittington P E Reverend (2.2 miles)
    • St Alphonsus Church (2.6 miles)
    • Sisters Of St Joseph (2.6 miles)
    • First Christian Church (2.9 miles)

    Pharmacies

    • Just Meds (1 miles)
    • Kroger Food and Pharmacy (1 miles)
    • CVS Pharmacy (1.2 miles)
    • Kroger Food And Pharmacy (1.5 miles)
    • Med Rx (1.8 miles)
    • CVS Pharmacy (2 miles)
    • Kroger Pharmacy (2 miles)

    Restaurants

    • Arby's (1.2 miles)
    • Generations Restaurant & Pub (1.3 miles)
    • Old Windmill Pub (1.3 miles)
    • Garbo's Neighborhood Bar (1.4 miles)
    • Bob Evans (1.9 miles)
    • Abbey's Restaurant & Lounge (2 miles)
    • Papa John's Pizza (2.1 miles)

    Cafes

    • Tim Hortons (2.1 miles)
    • Wheeling Coffee Shoppe (2.6 miles)
    • Centre Cup Coffee (2.7 miles)
    • Starbucks (6.9 miles)
    • Panera Bread (7 miles)

    Theaters

    • Marquee Theaters Highlands (6.9 miles)

    Frequently Asked Questions

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