20 Homestead Avenue, Wheeling, WV 26003
For more information about senior living options: (844) 490-3973
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The staff were helpful, attentive, and eager to answer questions, and they were friendly and willing to go the extra mile. The facility provides good care and services. The staff were very personable and prompt, offering help and working as a team. Reviewers reported great experiences at Seneca Rehabilitation Hospital. The staff at Peterson were very helpful, and there were great people working there. The staff were warm and friendly. Nurses were amazing, taking care of residents and keeping them comfortable. The security felt established and made visitors feel safe; hallways were clean and there were no unpleasant odors. The nursing staff were excellent, thoughtful, hard-working, and kind. The therapy was top notch. Peterson has been able to meet residents' high needs and provide care for a long stay. Harry had a very good day today. Wing 7 staff were doing good work. The new check-in process made visits easy. The staff's focus on rehabilitation and resident quality of stay impressed.
The facility is dirty and unsanitary, with flies and bugs visible. The place is deplorable and nearly impossible to contact by phone. The staff are unprofessional and fail to follow up with applicants or families. The food is horrible, often overcooked or cold. The majority of nurses are unhelpful, rude, and unskilled. Management seems to care more about money than patient care. There is no standard procedure for medications, leading to confusion and potential errors. A family member died with nurses not showing care or communication. Doors are sometimes locked, causing long waits to be admitted.The collection of comments about Peterson Healthcare and Rehabilitation (and nearby facilities mentioned in the same vein) paints a picture of a hospital and rehabilitation campus that evokes strong, split impressions. Some visitors leave feeling encouraged by the care they observed, while others emerge both frustrated and alarmed by conditions, communication gaps, or what they describe as neglect. Taken together, the reviews suggest a facility where individual experiences swing dramatically - from warmth and capable therapy to concerning lapses in safety, cleanliness, and responsiveness.
On the positive side, many reviewers emphasize the heart and dedication of the caregiving team. Staff are repeatedly described as helpful, attentive, and friendly, with particular praise for nurses and aides who are patient, reassuring, and hands-on. Several accounts highlight teams that work well together to support residents, and a number of visitors report that the therapy and rehabilitation services are top-notch or at least highly competent. There are mentions of specific wings or units - such as Wing 7 - where nursing staff are noted for being courteous, diligent, and consistently available to address questions and needs. Visitors also appreciate the accessibility of information and the sense that loved ones are in a place where someone is actively looking out for them, with comments about friendly interactions and a general feeling of safety in certain parts of the facility.
In addition to the warm interpersonal approach, some reviewers applaud practical improvements and the overall atmosphere that helps families feel at ease. A few point to the establishment of better security and streamlined check-in processes as a meaningful enhancement. One reviewer even notes that, despite broader criticisms, the care staff seemed capable of handling complex rehabilitation needs over an extended stay, and that the facility could be a good fit for certain patients with high care requirements. There are personal anecdotes of caregivers going above and beyond, and some families describe becoming confident in the ongoing care their loved ones receive, with hopes for continued progress and eventual return home.
Yet the other side of the story is equally forceful. There are troubling, recurrent themes about cleanliness, upkeep, and overall environment. Several reviewers describe the premises as dirty or poorly maintained, with shocking specifics like flies or persistent odors and meals left out or inadequately served. Some accounts mention outdated facilities and the perception that the environment does not consistently reflect the level of care that staff try to provide. A number of readers express skepticism about whether the facility is adequately staffed, noting long wait times, difficulties reaching administrators, and a sense that operations are more focused on routine than on personalized, responsive care.
Communication and follow-through emerge as central concerns in several reviews. A thread runs through stories of miscommunication between staff and families, difficulties obtaining timely updates, and a perception that decisions or changes in care are not always clearly explained. Some reviewers recount being unable to reach the administration or caseworkers, and there are notes about delays in returning calls or coordinating with external physicians. In a few cases, families describe having to advocate aggressively to ensure their loved ones receive basic necessities or appropriate medical attention, which understandably colors their view of the facility as a whole.
Safety and clinical care have produced some of the most dramatic contrasts. A number of reviews focus on positive clinical outcomes - effective nursing, careful monitoring, competent therapy - and the comfort and reassurance that comes with attentive staff. Others recount serious concerns: missed insulin administration, inconsistent glucose checks, dehydration, and even accusations of inappropriate or unsafe medication handling. One account describes a roommate being given a medication without proper verification, and another recounts a situation where a patient's family felt errors or neglect contributed to a sense of fear about the safety of their loved one. There are also deeply distressing claims about a patient's final days, with reports of fear, lack of care, and perceived indifference. Taken together, these stories underscore that patient safety and reliable clinical communication are ongoing, critical issues for the facility in the eyes of residents and families.
Food and meal service become another point of contention. While some reviewers acknowledge good nutrition support and able staff, several comments specifically criticize the quality and consistency of meals - calling food either overcooked, cold, or unappealing - which colors the overall impression of the care environment. One reviewer even notes that family members regularly brought meals because the hospital kitchen did not meet expectations. This contrast highlights how even when medical or rehabilitative care feels strong, ancillary services like dining can significantly impact satisfaction and perception of overall quality.
Overall, the sentiment across these reviews is strongly polarized: warmth, professionalism, and effective rehabilitation on one hand, and frustration, perceived neglect, and operational shortcomings on the other. Some families describe periods where their loved one thrived under attentive care, with improvement and hope for discharge home after weeks or months of treatment. Others recount long, frustrating battles to obtain timely updates, report concerns, or secure basic day-to-day needs, leading to lasting distrust or a decision to pursue alternatives. The facility appears to operate a spectrum of experiences depending on factors like staff availability, unit leadership, and the specifics of an individual patient's care plan.
If you're evaluating Peterson Healthcare and Rehabilitation or similar campuses, these reviews suggest the importance of verifying current staffing levels, speaking directly with care teams about a specific resident's plan, and getting a clear picture of how the facility handles safety protocols, medication administration, nutrition, and family communication. Prospective families may want to tour multiple wings, ask pointed questions about response times and symptom monitoring, and request recent, concrete examples of rehabilitative progress to ensure alignment with their loved one's needs. In short, the facility appears capable of delivering compassionate, patient-centered rehab in many cases, but there is a clear need for ongoing attention to cleanliness, communication, and consistent safety practices to ensure all residents receive the highest standard of care.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Wheeling, WV, Guardian Elder Care At Wheeling offers a range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon for personal grooming needs and cable or satellite TV for entertainment. Community-operated transportation is also available for easy access to local attractions and events.
For those who enjoy technology, there is a computer center with internet access, and Wi-Fi/high-speed internet is available throughout the community. Residents can enjoy delicious meals in the dining room with restaurant-style dining or prepare their own meals in the kitchenette provided in each living space. Housekeeping services ensure that the environment remains clean and tidy.
To promote wellness and an active lifestyle, there is a fitness room equipped with exercise equipment. Additionally, residents can engage in social activities in the gaming room or outdoor space provided. A small library is also available for those who enjoy reading.
Guardian Elder Care At Wheeling offers 24-hour call system and supervision to ensure the safety and well-being of its residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available. The staff provides medication management and follows special dietary restrictions including diabetes diets.
The community aims to stimulate mental wellness through its mental wellness program. Transportation arrangements are made both for non-medical purposes and for doctor's appointments. Move-in coordination is also offered to ease the transition process.
Residents can participate in various activities planned by the community such as fitness programs, resident-run activities, scheduled daily activities, and planned day trips. For added convenience, there are three cafes nearby along with several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to meet any additional needs or desires of the residents.
Overall, Guardian Elder Care At Wheeling provides a vibrant assisted living community that focuses on enhancing residents' well-being through its amenities, care services, and convenient location near essential facilities.
Guardian Elder Care At Wheeling is located at 20 Homestead Avenue, Wheeling, WV 26003 in Ohio County, West Virginia
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