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Guardian Elder Care At Wheeling

Guardian Elder Care At Wheeling is a nursing home community in Wheeling, WV.

Information last verified:

20 Homestead Avenue, Wheeling, WV 26003

For more information about senior living options: (866) 208-4318

3.6 from 66 reviews
5 stars
37
4 stars
6
3 stars
2
2 stars
3
1 stars
18

Overall Review of Guardian Elder Care At Wheeling

common 30 reviews mention this

Staff compassion is the main strength

Residents and families repeatedly describe staff as caring, kind, and prompt to help.

Across many reviews, people highlight warm, compassionate care and staff who treat residents with respect. Multiple families say questions and concerns were answered quickly, and others specifically call out attentive nursing and aides on their loved ones’ wings or floors. Even with some mixed feedback overall, many reviewers still describe day-to-day staff as supportive and personable.

caveat 5 reviews mention this

Food quality earns repeated complaints

Food quality is a frequent point of disappointment in the reviews.

Several reviews describe meals as awful, cold, or overcooked, and at least one person says lunch items were still left at the bedside. A family member also reports needing to bring outside dinners because the on-site food wasn’t acceptable. While a few reviews mention the nursing as exceptional, food comes up as the part that does not match the care experience for multiple residents.

common 5 reviews mention this

Clean spaces and no odor

Reviews mention both clean hallways and, in a minority of cases, dirty conditions.

Many visitors and families describe the facility as clean, with examples like clean hallways and no unpleasant odors. Some reviews also note clean common areas during care visits. A smaller number of reviews directly criticize cleanliness, including reports of bugs and an overall dirty environment.

common 5 reviews mention this

Rehabilitation therapy gets credit

Therapy and rehab care are specifically praised by multiple reviewers.

When reviews discuss rehabilitation, they often describe therapy as top notch or point to therapy as a five-star reason to choose the facility. Some families also say their loved ones were sent after hospital stays for rehab and received strong support from the nursing and care team on the floor. Even where other aspects are criticized, rehab therapy and related care are still called out as positive in multiple accounts.

caveat 5 reviews mention this

Hard to reach staff is a concern

Some reviewers say communication is difficult when families need updates.

A recurring complaint is that families can’t consistently get ahold of the right person for answers or updates. Several reviews describe repeated transfers, long waits for responses, or no callbacks despite leaving messages. One reviewer also says they had to escalate in order to reach doctors and coordinate care, while others report challenges getting timely information during a loved one’s stay.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Primary Care One (0.1 miles)
  • Midcap Douglas W (0.1 miles)
  • Peterson Rehabilitation Hospital (0.1 miles)
  • AIO The Eye Surgeons (0.3 miles)
  • Associates Of Ophthamology (0.9 miles)
  • Wilfredo A Tiu (0.9 miles)
  • Baldi Steven T, DDS (1 miles)

Restaurants

  • Papa John's Pizza (0.2 miles)
  • Bob Evans (0.3 miles)
  • Figaretti's Restaurant (1 miles)
  • Generations Restaurant & Pub (1.1 miles)
  • Old Windmill Pub (1.5 miles)
  • Elle & Jack's (1.7 miles)
  • Vagabond Kitchen (1.7 miles)

Cafes

  • Tim Hortons (0.2 miles)
  • Wheeling Coffee Shoppe (0.8 miles)
  • Centre Cup Coffee (2.1 miles)
  • Starbucks (5.2 miles)
  • Panera Bread (5.2 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Kroger Pharmacy (0.5 miles)
  • Med Rx (0.7 miles)
  • CVS Pharmacy (1.7 miles)
  • Kroger Food and Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Just Meds (2.2 miles)

Places of Worship

  • Whittington P E Reverend (0.5 miles)
  • Sisters Of St Joseph (0.8 miles)
  • First Christian Church (1 miles)
  • St Joseph's Cathedral (1.6 miles)
  • St Alphonsus Church (2 miles)
  • Trinity Assembly of God (2.1 miles)
  • First Christian Church of Martins Ferry (2.2 miles)

Parks

  • Bethlehem Community Park (1.8 miles)
  • Fodor Memorial Park (2 miles)
  • Wheeling Park (2.1 miles)
  • Bridge Park (2.3 miles)

Hospitals

  • East Ohio Regional Hospital (1.9 miles)
  • Highmark Blue Cross Blue Shld (2 miles)
  • Hillcrest Behavioral Health Services (2 miles)
  • Bellaire Hospital (4.3 miles)
  • Acuity Specialty Hospital (5.7 miles)
  • Wheeling Hospital (7.9 miles)
  • Barton Social Hall (7.9 miles)

Theaters

  • Marquee Theaters Highlands (5.1 miles)

Frequently Asked Questions

Where is Guardian Elder Care At Wheeling?

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