Cumberland Pointe Care Center
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68637 Bannock Road, St Clairsville, OH 43950
For more information about senior living options: (844) 490-3973
The family member loves the facility and the excellent care provided by the aides. The huge menu selection and excellent cooking by the kitchen staff are appreciated. The housekeepers are hard workers, keeping the room clean and smelling good. The facility is very clean, with access to an outdoor area for residents. The staff is helpful, kind, and provides hot meals with lots of choices.
The aids were unclean and didn't wear gloves to clean a resident. Nurses were rarely seen. There were cobwebs in the corners of the facility. Multiple infections led to a hospital visit. The staff did not follow instructions for delicate care after brain surgery. Aides were unaware of basic care needs, such as showering and changing socks. Call lights took a long time to be answered. Pain medication had long wait times. Depression medication was abruptly stopped without the patient's knowledge. Hygiene care was not provided unless specifically requested.Cumberland Point is a long-term care facility that has received mixed reviews from individuals with loved ones residing there. One family member expresses their satisfaction with the facility, stating that their aunt has been there for over a year and absolutely loves it. They commend the fast service provided by the aides and the excellent care given to their aunt. The family member also highlights the extensive menu selection, praising the kitchen staff for being excellent cooks. Additionally, they appreciate the hardworking housekeepers who ensure that the rooms and hallways are clean and have a pleasant smell.
Another reviewer shares a positive opinion, emphasizing the cleanliness of Cumberland Point and its outdoor area that allows residents to enjoy some fresh air. They are happy with the level of care given to their loved one at the facility.
However, not all experiences at Cumberland Point have been positive. A friend of a resident expresses dissatisfaction with the quality of care provided. They allege that the aides were unclean and did not wear gloves while attending to their friend. They also claim that nurses were rarely seen and housekeeping was subpar, evident by cobwebs in corners. According to this review, multiple infections prompted their friend's departure from Cumberland Point.
Another reviewer has a similar negative experience with the facility. They recount an incident where a lady cut their cousin's knotted hair without permission, despite instructions to be cautious due to previous brain surgery. Hygiene issues are also raised as they mention socks being unchanged for days without prior knowledge that showering was possible. Furthermore, there were instances where call lights were answered late and an aide's phone rang during patient care.
In summary, Cumberland Point receives praise for factors such as fast service, excellent care, delicious food options, cleanliness, and access to an outdoor area for residents. However, negative reviews highlight concerns regarding hygiene practices, lack of attention from staff members like nurses and aides, delayed response times to call lights, and incidents where personal boundaries were crossed. It is important for individuals considering this facility to thoroughly evaluate their preferences and requirements before making a decision.
90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesCumberland Pointe Care Center in St Clairsville, OH is a vibrant and inclusive assisted living community that provides a wide range of amenities and care services to meet the needs and preferences of its residents. The community offers a comfortable and fully furnished living environment with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access.
Residents at Cumberland Pointe can enjoy a variety of activities and social opportunities. The community features a beauty salon for personal grooming needs and a gaming room for recreational entertainment. There is also a small library for residents who love reading and a computer center for those who want to stay connected online. Daily activities are scheduled to engage residents in meaningful experiences, while planned day trips allow them to explore the surrounding area.
The dining experience at Cumberland Pointe is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that each resident receives proper nutrition and enjoyment from their meals. Additionally, assistance with bathing, dressing, transfers, and other activities of daily living are provided by friendly staff members who are available 24/7.
The community's location also offers convenient access to various amenities such as cafes, parks, pharmacies, restaurants, places of worship, transportation services, and hospitals. Residents can easily run errands or attend appointments without worrying about transportation arrangements as the community provides both non-medical transportation and transportation to doctors' appointments.
Cumberland Pointe Care Center strives to promote mental wellness among its residents through its mental wellness program. This program focuses on maintaining emotional well-being through various therapeutic activities and support services. Additionally, fitness programs help residents stay active and enjoy physical wellness.
With its comprehensive amenities, attentive care services, engaging activities, convenient location, and focus on overall well-being,Cumberland Pointe Care Center provides an exceptional assisted living experience in St Clairsville, OH.
Cumberland Pointe Care Center is located at 68637 Bannock Road, St Clairsville, OH 43950 in Harrison County, Ohio
Cumberland Pointe Care Center on seniors.fyi includes 7 photos including images showing building, landscaping, outdoor, healthcare, trees, potted plants, outdoors, courtyard, and more.
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