Cumberland Pointe Care Center in St Clairsville, OH
Save68637 Bannock Road, St Clairsville, OH 43950
For more information about senior living options: (844) 490-3973
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Cumberland Pointe Care Center in St. Clairsville is best suited for families prioritizing a warm, home-like atmosphere with attentive day-to-day caregiving, especially for respite stays or longer-term placements where social engagement, cleanliness, and a welcoming environment are valued. The community shines for relatives who want a facility that feels like a solid, local team taking personal care seriously, with a strong emphasis on a pleasant dining experience, a beautiful campus, and an active calendar of activities. Those who crave ironclad administrative oversight, consistently rapid responses to concerns, or strictly documented safety protocols may want to consider alternatives.
On the upside, the standout strength is the staff's evident dedication. Reviewers repeatedly note a passionate, family-like culture where aides, nurses, and therapy teams are described as caring and responsive. Respite guests often leave tranquil and comforted, and long-term residents' families report gratitude for fast service, clean rooms, and a kitchen staff delivering flavorful meals. The building itself receives frequent praise for its beauty and cleanliness, with a refreshing outdoor courtyard that residents actually use. The combination of a strong care ethos, robust housekeeping, and an engaging activities program creates real value for families seeking daily warmth and companionship.
However, substantial cautions run through the testimony as well. Administrators and systemic practices surface as the most fragile part of the experience, with one prominent account labeling the administration as "absolutely horrendous." Several reviews sketch a pattern of poor responsiveness to family concerns, limited communication, and inconsistent handling of patient safety issues. There are hard-edged allegations about staff practices, including an instance of abuse raised by a patient, and multiple reports of delayed call-light responses, gaps in hygiene, and unmet care expectations. Such contrasts - exceptional personal care on one hand and serious administrative and safety concerns on the other - create a precarious balance for families weighing risk versus reward.
The key to deciding here lies in how much weight is given to daily warmth and activity against the potential for administrative lapses and safety irregularities. For families prioritizing a beautiful, clean environment, strong resident satisfaction with meals and social programming, and a care team that feels genuinely invested, Cumberland Pointe can deliver meaningful quality of life today. For those who require airtight governance, predictable safety outcomes, and a consistently proactive administration, the risks highlighted by several reviewers suggest looking elsewhere or pursuing rigorous, upfront due diligence before committing.
Practically, prospective residents should schedule a thorough visit, observe routine care in real time, and specifically assess response times to call lights. Ask direct questions about staffing ratios at shift changes, how complaints are tracked and resolved, and what concrete steps are in place to prevent and address any adverse events. Request written examples of incident reports, check the latest state inspections, and tour the dining area during peak hours to verify consistency of service. Talk to current residents and family members about their experiences with administration, housekeeping, and therapy. In short, Cumberland Pointe offers undeniable warmth and vitality, but families must confirm that the governance and safety framework align with their expectations, or alternative options may provide a more consistently controlled environment.
Cumberland Pointe Care Center in St Clairsville, OH is a vibrant and inclusive assisted living community that provides a wide range of amenities and care services to meet the needs and preferences of its residents. The community offers a comfortable and fully furnished living environment with private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet access.
Residents at Cumberland Pointe can enjoy a variety of activities and social opportunities. The community features a beauty salon for personal grooming needs and a gaming room for recreational entertainment. There is also a small library for residents who love reading and a computer center for those who want to stay connected online. Daily activities are scheduled to engage residents in meaningful experiences, while planned day trips allow them to explore the surrounding area.
The dining experience at Cumberland Pointe is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that each resident receives proper nutrition and enjoyment from their meals. Additionally, assistance with bathing, dressing, transfers, and other activities of daily living are provided by friendly staff members who are available 24/7.
The community's location also offers convenient access to various amenities such as cafes, parks, pharmacies, restaurants, places of worship, transportation services, and hospitals. Residents can easily run errands or attend appointments without worrying about transportation arrangements as the community provides both non-medical transportation and transportation to doctors' appointments.
Cumberland Pointe Care Center strives to promote mental wellness among its residents through its mental wellness program. This program focuses on maintaining emotional well-being through various therapeutic activities and support services. Additionally, fitness programs help residents stay active and enjoy physical wellness.
With its comprehensive amenities, attentive care services, engaging activities, convenient location, and focus on overall well-being,Cumberland Pointe Care Center provides an exceptional assisted living experience in St Clairsville, OH.
Cumberland Pointe Care Center is located at 68637 Bannock Road, St Clairsville, OH 43950 in Harrison County, Ohio
Cumberland Pointe Care Center on seniors.fyi includes 7 photos including images showing building, landscaping, outdoor, healthcare, trees, pathway, facility, nature, and more.
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