Park Health Center

Pros

• The staff included some very nice and caring individuals who provided support during a difficult time.
• The reviewer appreciated the presence of compassionate team members amidst the challenges faced.
• There were moments of kindness that made a positive impact on their experience, despite the overall difficulties.
• The care from certain staff members was memorable and contributed to the comfort of their loved one in her final days.

Cons

• The patient was allowed to fall out of bed multiple times despite requests for safety measures.
• Staff failed to identify a serious health issue, leading to a blood clot being discovered by a non-medical person.
• The patient had not been eating and was substantially dehydrated, which raises concerns about monitoring.
• Communication with the desk staff was poor, as they did not answer phone calls.
• The social worker did not return calls, contributing to a lack of support for the patient's family.
• Overall experience was described as terrible, indicating dissatisfaction with care received.

Review

The challenges faced in healthcare settings can often be overwhelming, particularly when the care of a loved one is at stake. In one poignant account, a family member describes a series of distressing incidents that occurred while their mother was receiving treatment. This experience highlights significant concerns regarding patient safety, communication gaps among staff, and the emotional toll such situations take on families striving for the best possible care for their relatives.

At the heart of this troubling story is an alarming lack of attention to basic safety measures for an elderly patient. Despite repeated requests for essential interventions such as a bed alarm and bed rails to prevent falls, these precautions were not implemented effectively. As a result, the patient fell out of bed not just once or twice but three times. This negligence raises serious questions about the facility’s protocol and commitment to ensuring patient safety. The family member emphasizes that it should never have been their responsibility to monitor such conditions; ideally, this would have been managed by trained medical professionals who are tasked with ensuring both the physical security and well-being of their patients.

The issues didn’t end with falls; they were compounded by more severe medical complications that went unnoticed until it was nearly too late. After witnessing swelling in her mother’s ankle through a door window—a sight that should have prompted immediate medical evaluation—the family discovered that she had developed a blood clot. This critical oversight suggests not only inadequate monitoring but also a lack of thorough communication between caregivers regarding changes in the patient's condition. It is deeply concerning to think that non-medical family members were left feeling like they had to play detective instead of being assured that qualified healthcare providers were vigilantly overseeing their loved one’s health.

In addition to physical ailments, it became glaringly evident that proper nutritional care was grossly neglected as well. Upon rushing her mother to the hospital due to escalating concerns, it was revealed that she had not been eating and was substantially dehydrated—a dire situation exacerbated by poor oversight in the facility. These revelations underline fundamental failings within the institution’s caregiving framework: proper nutrition and hydration are basic necessities for any patient yet appeared to be overlooked entirely in this case.

Communication emerged as another critical area where service fell dramatically short. Frustration mounted when family members attempted to reach out via phone calls only to find there was little response from both the desk staff and nursing personnel. The inability or unwillingness of staff to return calls indicates serious deficiencies in customer service which can leave families feeling helpless during an already distressing time. Such failures can foster distrust between patients’ families and healthcare providers—an all-too-common issue that should prompt immediate corrective actions within professional care environments.

Despite these numerous unfortunate experiences, there were still glimmers of hope amid adversity—instances where compassionate individuals made efforts to provide comfort and care during an incredibly hard time. While acknowledging some staff members did exhibit kindness and attentiveness toward her mother during her stay, it's clear that systemic issues overshadowed those positive moments significantly throughout this journey towards her passing.

Ultimately, this narrative serves as both a cautionary tale for families facing similar situations and a poignant reminder for healthcare facilities about prioritizing patient-centered care above all else—a commitment paramount in ensuring safe, respectful treatment befitting every individual entrusted into their hands.

Physicians

• Digestive Health Complex (0.2 miles)
• Ohio Valley Medical Group (0.2 miles)
• Glorioso Family Practice (0.3 miles)
• Joseph J Glorioso DO (0.6 miles)
• Davison Audiology (1.6 miles)
• Valley Endoscopy Center (2.5 miles)
• Paramount Medical Care (3.1 miles)

Restaurants

• Burger King (0.2 miles)
• Wen Wu Chinese Restaurant (0.2 miles)
• Burger King (0.2 miles)
• Domino's Pizza (0.3 miles)
• Tlaquepaque Mexican Grill & Restaurant (2.1 miles)
• Subway (2.1 miles)
• Applebee's (2.2 miles)

Hospitals

• Barnesville Hospital (0.3 miles)
• Barton Social Hall (4.4 miles)
• Acuity Specialty Hospital (9.4 miles)
• Bellaire Hospital (9.9 miles)
• Highmark Blue Cross Blue Shld (10.3 miles)
• Hillcrest Behavioral Health Services (10.4 miles)
• East Ohio Regional Hospital (10.4 miles)

Pharmacies

• Riesbeck's Grocery Store (0.3 miles)
• Riesbeck's Food Markets (0.3 miles)
• Kroger Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Morristown Pharmacy (7.5 miles)
• Riesbeck's Pharmacy (7.8 miles)
• CVS Pharmacy (9.6 miles)

Places of Worship

• Saint Mary's Parish Office (0.4 miles)
• Church of Christ (0.5 miles)
• Harbor of Hope Assembly of God (1.2 miles)
• Church Alive (2.8 miles)
• Asbury Greater Parish (8.4 miles)
• House Of The Shepard (8.4 miles)
• Friends Church (9.2 miles)

Cafes

• Aquila Coffee (0.7 miles)
• Chris Vending (1.6 miles)
• Panera Bread (2.7 miles)
• Centre Cup Coffee (10.2 miles)

Parks

• National Road Bikeway (0.8 miles)
• Barkcamp State Park (6.8 miles)
• Bridge Park (9.5 miles)
• Fodor Memorial Park (10.1 miles)

Transportation

• U-Haul Neighborhood Dealer (1.8 miles)
• U-Haul Neighborhood Dealer (6.9 miles)