The Lodge Care Center
Save9370 Union Cemetery Road, Loveland, OH 45140
For more information about senior living options: (844) 490-3973
The Lodge is a place that families often come to when they need a spectrum of elder care - assisted living, skilled nursing, and rehabilitation - and the range of experiences here reflects both the heart of its staff and the real-world challenges of operating multiple care environments. Across the board, several families spoke about a culture that really centers on the patient: attentive, thorough, and kind care from nurses and doctors to physical therapists, front desk personnel, and maintenance staff. In multiple accounts, employees described the Lodge as their favorite workplace because the emphasis is genuinely on the resident's well-being, and families felt this commitment in every interaction. The message that repeatedly emerged was that, when the Lodge excels, it does so because people show up with empathy, skill, and a sense of duty to treat residents with dignity.
One family's experience stands out for its warmth and reassurance. An 86-year-old father recovering from a hip replacement was cared for during a two-week stay that the family described as wonderful. They highlighted the entire team - nurses, doctors, physical therapists, the front desk, and maintenance - as consistently attentive, thorough, and kind. The family felt that every member of the team valued the patient, and several staff members themselves noted how the Lodge is their favorite place to work, underscoring a culture of genuine care. The praise extended beyond the people on the floor to the overall atmosphere: a place where residents feel seen, heard, and supported.
Rehabilitation and ongoing therapy were another strong thread in these remarks. Families repeatedly praised the PT team for their upbeat attitudes and evident enthusiasm, which helped keep patients motivated through their recovery. The therapy staff - physical therapy, occupational therapy, and speech therapy - were described as outstanding, and many families observed tangible progress in their loved ones. In some cases, the improvements were remarkable: a father who arrived unable to walk unaided left rehab walking steadily after a week, aided by the staff's guidance and encouragement. Even for residents who transitioned into longer-term care, there was a sense of continuity and trust because the core team remained dedicated and familiar to both residents and families.
Yet the stories are not uniformly glowing across all wings of the Lodge. Several reviews highlighted serious concerns about the nursing home and rehab building, with understaffing cited as a primary factor behind what felt like minimal care at times. Specific issues included medications left on the floor, delays in call-button responses (ranging from 30 to 60 minutes or more), and briefs that were not changed as promptly as they should have been, contributing to urinary tract infections. Food was another frequent point of critique: while it often smelled good, it was not consistently served hot, and frozen desserts would melt before being served. When families met with staff to address these issues, they were often reassured that changes would be made, but in some cases those changes did not materialize, leading some reviewers to say they would not recommend the nursing and rehab wing.
Environmental and facility conditions also drew attention. One reviewer celebrated removing carpet as a positive change, while others highlighted ventilation as a major gap. There were reports of strong odors and inadequate air flow, with one disturbing anecdote about a window being nailed shut and no fans or adequate ventilation in hallways or patient rooms, which made parts of the experience hard to tolerate. Some families even implied that the management's financial model didn't translate into the comfort and safety they expected, pointing out the irony that money is spent by residents and families yet the environment might not reflect their investment. The call for better ventilation - whether through roof systems or other solutions - was a recurring theme amid these concerns.
Despite these criticisms, many reviews still painted The Lodge as a place of genuine care and professional competence. Nursing care was repeatedly described as professional and pleasant, and the facility as a whole was noted for cleanliness and tasteful d?cor. Dining services received mixed feedback, with some praise for taste and presentation but a consensus that improvements in food temperature and consistency could elevate resident satisfaction. Across these accounts, the staff's kindness and responsiveness stood out; many families described staff as friendly, patient-focused, and willing to go the extra mile. Some reviews even described a five-star experience on a personal level, with staff treated as extended family and residents cared for as if they were their own.
For families who have walked this path, The Lodge's strongest asset appears to be its people. Several reviewers described a core group of frontline staff - including front desk personnel, nurses, aides, and various therapists - who have remained with the facility through changes and challenges, including outbreaks and the pandemic era. They spoke of staff who were not only capable but also humane, forming bonds that helped families feel comfortable during stressful times. Even when issues arose, many families appreciated the willingness of staff to listen, explain, and support their loved ones with patience and professionalism, underscoring a belief that the Lodge can deliver exceptional care when resources and circumstances align.
In sum, The Lodge presents a nuanced picture: it can be a place of extraordinary kindness, effective rehabilitation, and dependable, family-like care, particularly in the therapy and long-term care environments. At the same time, it faces real and serious challenges, especially in the nursing and rehab wing, where staffing pressures, safety concerns, and environmental factors have led some families to question the consistency and reliability of care. For anyone considering The Lodge, the takeaway is clear: you may encounter remarkable, heart-centered care and excellent progress for loved ones, especially in rehab, but it remains important to ask pointed questions about staffing levels, medication safety, call-button response times, meal service standards, and the facility's ventilation and environmental conditions. With thoughtful due diligence and ongoing dialogue with the team, many families find The Lodge to be a place where compassionate care can truly make a difference.
The Lodge Care Center in Loveland, OH is a well-equipped assisted living community that aims to provide a comfortable and enjoyable lifestyle for its residents. With a range of amenities and care services, it ensures that the needs of residents are met and they can lead a fulfilling life.
The community offers various amenities to enhance the living experience. Residents can take advantage of the on-site beauty salon to maintain their grooming needs. They can also enjoy cable or satellite TV in their private rooms to stay entertained. Community-operated transportation is available for convenience, allowing residents to easily access nearby locations. The computer center provides an opportunity for residents to stay connected with loved ones or engage in online activities.
Meals are served in a dining room with restaurant-style dining, ensuring that residents have access to delicious and nutritious food. For those who prefer cooking their own meals, there is a kitchenette available as well. Housekeeping services ensure that the living spaces remain clean and tidy, reducing any burden on the residents.
To foster social interaction and engagement, The Lodge Care Center offers various recreational facilities such as a gaming room, fitness room, small library, and outdoor space where residents can relax and socialize. Wi-Fi/high-speed internet is provided throughout the community so that residents can stay connected online.
In terms of care services, this assisted living community ensures round-the-clock assistance through its 24-hour call system and supervision. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that medications are taken correctly. Additionally, special dietary restrictions such as diabetes diets are accommodated.
Residents at The Lodge Care Center can also enjoy a range of activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for assistance with any special requests or arrangements.
The location of The Lodge Care Center further adds to its appeal. With nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, hospitals, and transportation options, residents have easy access to a variety of services and amenities.
Overall, The Lodge Care Center in Loveland, OH offers a well-rounded assisted living community that prioritizes the comfort and well-being of its residents while providing them with opportunities for socialization and engagement.
The Lodge Care Center is located at 9370 Union Cemetery Road, Loveland, OH 45140 in Warren County, Ohio
The Lodge Care Center on seniors.fyi includes 9 photos including images showing interior, dining, bathroom, healthcare, lighting, natural light, bedroom, physical therapy, and more.
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