The Landing of Long Cove

Pros

• Residents receive attentive and friendly care from the staff at The Landing of Long Cove.
• The facility is well-maintained, clean, and offers a pleasant environment for residents.
• Many staff members are described as compassionate and dedicated to their roles in caring for residents.
• The community fosters a welcoming atmosphere where residents feel safe and cared for.
• Families appreciate the proactive communication from the staff regarding their loved ones' care.
• Residents enjoy engaging activities that help them socialize and feel connected to others.
• Individualized attention is provided to meet each resident’s specific needs, enhancing their overall experience.
• Staff members often go above and beyond to make residents feel valued and comfortable in their new home.
• Families express gratitude for the support they receive during challenging transitions into assisted living or memory care.
• Overall satisfaction with the level of care offered makes families feel confident in their choice of community for their loved ones.

Cons

• If a resident requires assistance, it is not uncommon to wait for an hour or more for help.
• Residents are limited to only two showers a week, and requests for additional showers may be denied, even in cases of incontinence.
• The Executive Director and head nurse often do not acknowledge communication from family members regarding care issues.
• Although the facility appears nice, residents may not receive the level of care they are paying for.
• Some staff members seem overwhelmed, leading to inconsistencies in medication administration.
• There have been reports of delays in refunds due to unresolved financial disputes with the facility.
• Staff changes and understaffing are concerns that affect the quality of care provided.
• For those who require higher levels of independence, this facility may not be suitable as their needs might not be met adequately.

Review

The Landing of Long Cove has emerged as a facility that garners mixed reviews, providing valuable insights into the quality of care and living conditions for its residents. While many reviewers appreciate the clean, well-maintained grounds and engaging activities offered, they also express concerns about the adequacy of care provided to those who require more assistance. Some families have reported significant delays in receiving necessary support for their loved ones, illustrating a possible issue with staffing levels or management responsiveness. One reviewer specifically noted that their loved one could only receive showers two times a week, and if additional help was needed on other days—especially in light of incontinence issues—the staff maintained strict adherence to this schedule.

Despite these challenges, several families highlighted positive experiences with staff members at The Landing. Numerous caregivers were described as warm and compassionate, with many going above and beyond to make the residents feel welcome and cared for. One family praised specific aides for their kindness during difficult times while acknowledging that the overall medical staff sometimes appeared overwhelmed. This sentiment reflects both the dedication of many employees within The Landing’s walls as well as the stress they face due to potential understaffing.

Reviewers also mentioned how personal connections are fostered among staff and residents alike at The Landing of Long Cove. Many families appreciated that staff members often knew residents by name, creating a more intimate environment compared to larger facilities where such familiarity might be harder to achieve. For example, one resident expressed joy in being encouraged by staff to play the piano in common areas—a testament not just to attentiveness but also to active engagement with residents’ hobbies and interests.

On the operational side, communication between families and administration appears inconsistent based on various testimonials. Some emphasized effective communication from specific team members like administration or nursing staff; however, others recounted difficulties when trying to reach out regarding care concerns or refunds after transitions away from The Landing. A particularly troubling account revealed an unresolved financial matter wherein funds were withheld following a resident's move back home after being hospitalized due to behavioral issues.

Despite certain criticisms surrounding care frequency and communication barriers, numerous reviewers expressed satisfaction with their loved ones' overall experiences at The Landing. Families reported fresh accommodations that promoted socialization among residents through shared meals—a stark contrast from previous environments where isolation was prevalent due to overcrowding or unpleasant smells. Many felt reassured knowing their relatives received regular attention from dedicated caregivers who aimed tirelessly to provide safety and comfort despite resource limitations.

Several individuals remarked upon how essential it is for families seeking assisted living options to carefully assess the unique needs of their loved ones before making decisions. They noted that while The Landing might excel in providing tailored care for individuals requiring significant assistance (such as those diagnosed with Alzheimer’s), it may not be as suitable for younger or more independent individuals looking for a vibrant community experience without extensive aid requirements.

In conclusion, The Landing of Long Cove presents itself as a facility characterized by personalized service amid some structural shortcomings typically associated with senior care institutions—particularly concerning staffing levels and response times relating to urgent needs management. Nevertheless, there exists an enduring appreciation for those on-site employees striving each day towards fostering an environment rich in compassion while ensuring safety measures remain paramount throughout this transformative journey toward enhanced quality living experiences within a community setting.

This area of Mason, Ohio offers a convenient and diverse range of amenities for senior living. With multiple pharmacies, hospitals, and physicians within close proximity, residents can easily access healthcare services. Additionally, there are several parks nearby where seniors can enjoy outdoor activities and stay active. A variety of restaurants provide dining options for all tastes, while cafes offer a place to relax and socialize. Places of worship are also available for spiritual fulfillment. The presence of a transportation hub ensures easy travel around the area. Overall, this part of Mason provides a well-rounded and accessible community for seniors looking to settle in a vibrant neighborhood.

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (1.1 miles)
• Skilled Care Pharmacy (2.2 miles)
• Discount Drug Mart (3.1 miles)
• Assure Rx Health (3.2 miles)
• Walgreens (3.8 miles)
• Walgreens (3.9 miles)

Parks

• Cottell Park (0.4 miles)
• Weller Park (2.9 miles)
• Voice of America Park (4.4 miles)
• Sharon Woods Park (4.7 miles)
• Blue Ash Summit Park (5.3 miles)
• Fleckenstein Park (5.5 miles)
• Swaim Park (5.9 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• McDonald's (0.8 miles)
• Skyline Chili (0.9 miles)
• Cracker Barrel (1.1 miles)
• Sonder Brewing (1.1 miles)
• Olive Garden (1.2 miles)
• El Rancho Grande (1.2 miles)

Hospitals

• Cincinnati Children's (0.9 miles)
• Micu 4 (1.7 miles)
• Midwest Process Innovation (2.7 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (4 miles)
• West Chester Hospital (4.2 miles)
• Trihealth Connect Training (4.2 miles)
• Cincinnati Children's Hospital Medical Center Liberty Campus (5.3 miles)

Physicians

• Elizabeth Muennich MD (1 miles)
• Landen Lake Pediatrics (1.2 miles)
• Family Eye Care (1.3 miles)
• Ohio Valley Orthopaedics (1.7 miles)
• Center For Women's Health & Wellness (1.7 miles)
• Northeast Cincinnati Pediatric Associates (1.9 miles)
• Bartlett, Sarah Dr - Somi Javaid, Md and Associates (2.3 miles)

Places of Worship

• Mason Christs Church At (1.9 miles)
• Heritage Presbyterian Church (2.5 miles)
• Axis Christian Church (4.4 miles)
• Four Corners Church (4.5 miles)
• Motherless Daughters Ministry (5 miles)
• St Anne Episcopal Church (5.7 miles)

Transportation

• KI/Miami Valley Railroad - Losantiville Station (3.7 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (5.8 miles)

Theaters

• AMC West Chester 18 (5.3 miles)