Tender Hearts at Home

Cons

• The experience with the company was horrible.
• The reviewer would tell anyone and everyone who crosses their path about how horrible the experience was.
• The staff were rude and unprofessional; Sharon seemed as if she didn't want to be bothered.
• The overall experience was very unprofessional.

Review

The experience described was thoroughly disappointing from start to finish, leaving a clear impression that nothing went right and that the overall quality of service fell far short of what was expected. The reviewer paints a scene of dissatisfaction that doesn't merely hinge on a single misstep but on a pervasive sense that the encounter with the company was mismanaged, unhelpful, and emotionally draining. The opening sentiment is blunt and emphatic: it was horrible, and the recollection of the encounter sticks with the reader as a cautionary tale for anyone considering engaging with this organization.

A striking and recurring note in the account is the comment about the staff being "really old." This detail is not simply a casual aside; it appears to color the reviewer's perception of the service they received. The implication is that age, in the reviewer's view, correlated with a lack of energy, attentiveness, or a willingness to engage in a helpful and timely manner. While age as a factor in service delivery is a sensitive and nuanced topic, the reviewer leans on this observation as part of the overall impression that the staff did not seem equipped to meet the customer's needs in a manner that felt competent or responsive.

Beyond the physical demeanor or perceived vitality of the staff, the reviewer makes a strong, explicit declaration about never returning. "Never again! I will tell anyone and everyone that crosses my path how horrible my experience with this company was!" reads like a personal vow born from a sense of betrayal. It isn't framed merely as a single bad moment but as a commitment to actively warn others about the company. The rhetoric conveys a resolve to share the negative experience widely, suggesting that the impact of the service failure extended beyond the immediate interaction and into the reviewer's broader opinions about the company.

A particularly sharp portion of the critique centers on a specific staff member named Sharon. The reviewer characterizes the behavior as "Rude, unprofessional," and adds that Sharon "acted as if she didn't want to be bothered with me." This detail shifts the focus from a general dissatisfaction with the company to a concrete interpersonal failure. The language implies a dismissive attitude and a lack of courtesy that the reviewer found not merely unsatisfactory but distinctly disrespectful. When a customer perceives such a level of disinterest from a representative, the experience often crystallizes into a broader judgment about the organization's culture and its commitment to customer service.

The sentiments of unprofessionalism are reinforced with a concise verdict: "Very unprofessional." Repetition of the same idea elevates it from a passing critique to a core assessment of the encounter. The reviewer seems to feel that the behavior observed was not an exception but an indication of a broader pattern - an assumption that the professional standards expected in customer-facing interactions were not met across the board. This perception compounds the overall sense of disappointment and frustration, making it hard to view the experience as anything other than a failure.

Taken together, the remarks form a cohesive narrative of dissatisfaction. The experience is described as not only unsatisfactory on a moment-to-moment basis but also corrosive to trust: a sense that the company cannot be relied upon to handle routine interactions with basic courtesy and competence. The emphasis on age, the explicit vow to warn others, the pointed critique of a named staff member, and the repeated judgment of unprofessionalism all contribute to a powerful portrait of a negative customer journey. The tone suggests that the reviewer left with a firm conviction that this was an incident worth cautioning others about, and with a lasting impression that the company's service standards require substantial improvement if they hope to regain trust.

Hospitals

• Cincinnati Children's (0.4 miles)
• Micu 4 (2.2 miles)
• Midwest Process Innovation (2.2 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (3.9 miles)
• Trihealth Connect Training (4.1 miles)
• West Chester Hospital (5.3 miles)
• Cincinnati Children's Hospital Medical Center Liberty Campus (6.3 miles)

Physicians

• Family Eye Care (0.5 miles)
• Northeast Cincinnati Pediatric Associates (1.5 miles)
• Landen Lake Pediatrics (1.7 miles)
• Elizabeth Muennich MD (1.7 miles)
• Ohio Valley Orthopaedics (2.2 miles)
• Center For Women's Health & Wellness (2.2 miles)
• Bartlett, Sarah Dr - Somi Javaid, Md and Associates (2.4 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.6 miles)
• Cracker Barrel (0.7 miles)
• Chick-Fil-A (0.7 miles)
• Olive Garden (0.7 miles)
• Tony's of Cincinnati (0.7 miles)
• McDonald's (0.8 miles)
• Skyline Chili (0.8 miles)

Pharmacies

• Walmart Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• Skilled Care Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)
• Assure Rx Health (3.7 miles)
• Discount Drug Mart (4 miles)

Parks

• Cottell Park (1.5 miles)
• Weller Park (2.5 miles)
• Voice of America Park (5.5 miles)
• Sharon Woods Park (5.5 miles)
• Blue Ash Summit Park (5.6 miles)
• Swaim Park (5.8 miles)
• Fleckenstein Park (6 miles)

Places of Worship

• Mason Christs Church At (2.8 miles)
• Heritage Presbyterian Church (3 miles)
• Motherless Daughters Ministry (4.1 miles)
• Axis Christian Church (4.7 miles)
• Epiphany United Methodist Church (5.3 miles)
• Four Corners Church (5.6 miles)

Transportation

• KI/Miami Valley Railroad - Losantiville Station (3.4 miles)

Cafes

• Starbucks (4.4 miles)
• Starbucks (4.8 miles)
• Starbucks (5 miles)

Theaters

• AMC West Chester 18 (6.5 miles)