Brookwood Retirement Community

Pros

• The staff at Brookwood Retirement Community are responsive to residents' needs and provide good communication with family members.
• Residents enjoy the food provided at the facility and often finish their meals.
• The director of nursing is friendly and takes the time to explain things in detail, which helps families feel more comfortable.
• There are engaging activities available for residents, such as bingo, which some enjoy participating in despite memory challenges.
• The community has pleasant features like a courtyard, salon, and family activity areas that enhance the living environment.

Cons

• The facility has poor housekeeping, with rooms not cleaned properly and trash cans not receiving fresh bags.
• Patients are often left alone, and there is limited interaction between staff and residents.
• There have been multiple complaints about staff rudeness and dishonesty regarding patient care.
• Residents experience neglect, leading to serious health issues for some patients.
• The response time for assistance calls is excessively long, sometimes taking over 20 minutes.
• The dining area has experienced high staff turnover, resulting in dissatisfaction with food quality and service.
• Some staff members were described as surly and uncaring towards both residents and their families.
• Despite the appealing appearance of certain areas, the overall quality of care has been criticized as dangerous and inadequate.

Review

Brookwood Retirement Community has garnered a wide range of reviews, reflecting the diverse experiences of residents and their families. Overall, opinions on the quality of care provided at Brookwood seem markedly polarized, with some individuals expressing satisfaction while others raise serious concerns about safety, cleanliness, and caregiver attentiveness.

One recurring theme in many reviews centers around staffing levels and the responsiveness of caregivers. While some reviewers noted that certain staff members were caring and attentive, many reported a lack of availability and engagement from nursing staff and aides. Patients often felt neglected or unheard; one family member described numerous instances where they had to actively seek out help for their loved ones after prolonged delays when calling for assistance. In particular, several comments highlighted dangerously slow response times to call buttons, leaving fragile residents vulnerable. Furthermore, there were mentions of rude or indifferent behavior by some staff members, contributing to an overall atmosphere that fell short of expectations.

Cleanliness emerged as another significant concern among residents and families alike. Several reviews pointed out poor housekeeping standards within the facility that left patients feeling uncomfortable about their living conditions. Instances were reported where rooms remained unclean for extended periods; trash was not properly managed, and basic sanitation protocols seemed overlooked. One alarming anecdote depicted medication being left on the floor for days without resolution—raising questions about medication management practices overall. Cleanliness is an essential aspect in maintaining both physical health and mental well-being in such facilities; thus, these complaints are particularly troubling.

Conversely, some relatives shared positive experiences regarding care quality at Brookwood Retirement Community. Reviews highlighting pleasant interactions with specific employees praised aspects such as responsive communication and satisfactory meal options available to residents. Families expressed gratitude towards dedicated staff who went above expectations to ensure comfort during stays—indicating that individual caregivers can make a substantial difference despite systemic shortcomings elsewhere in the facility.

On a brighter note, families also appreciated various amenities available at Brookwood—such as communal activities like bingo sessions aimed at engaging residents socially—as well as features designed for family visits like outdoor courtyards or salons on-site. Such elements are valuable since they enrich life beyond medical necessities and allow residents to maintain social connections with both peers and family members alike.

Nevertheless, it is essential to acknowledge that positive feedback often appears overshadowed by numerous allegations pointing towards inadequate patient oversight in more severe cases leading potentially endangering situations for vulnerable residents requiring immediate attention or specialized care—in particular rehabilitation scenarios following injuries or hospital discharge periods. This disparity signals an urgent need for improvement across all levels—from staffing consistency through enhanced training programs focusing on empathy-driven caregiving methods—to create a safer environment conducive to healing rather than distress.

In summary, while Brookwood Retirement Community does have its share of satisfied families who find value in certain services offered within this retirement setting—the overwhelming number of grievances concerning healthcare delivery practices ultimately casts doubt over whether this community lives up its mission statement effectively prioritizing resident welfare above all else amidst evolving challenges facing senior living establishments today.

This part of Cincinnati, Ohio, offers a convenient location with a variety of amenities for seniors. There are multiple pharmacies within a short distance, making it easy to access necessary medications. The area also boasts a diverse selection of restaurants, cafes, and parks for leisurely activities and dining options. In terms of healthcare services, there are several physicians' offices and hospitals nearby, providing quality medical care. Additionally, entertainment options include a movie theater for those who enjoy watching films. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this part of Cincinnati provides a well-rounded community with essential services and recreational opportunities for seniors looking to settle in the area.

Pharmacies

• Walgreens (1.2 miles)
• Walmart Pharmacy (3 miles)
• Walgreens (3.7 miles)
• Skilled Care Pharmacy (3.8 miles)
• Walgreens (3.9 miles)
• Home Care Pharmacy (4 miles)
• Walgreens (4.2 miles)

Restaurants

• Burger King (1.2 miles)
• March First Brewing (1.4 miles)
• McDonald's (1.5 miles)
• Skyline Chili (1.6 miles)
• diBella's Old fashioned Submarines (2 miles)
• Silver Spring House Restaurant (2.2 miles)
• Firehouse Grill (2.8 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (1.4 miles)
• Starbucks (3.9 miles)
• Starbucks (4.5 miles)

Parks

• Sharon Woods Park (2 miles)
• Cottell Park (2.3 miles)
• Blue Ash Summit Park (3 miles)
• Weller Park (3.2 miles)
• Swaim Park (4.4 miles)
• Voice of America Park (5.2 miles)

Physicians

• Bartlett, Sarah Dr - Somi Javaid, Md and Associates (2.2 miles)
• Gastroenterology Specialists (2.9 miles)
• Cardiology Center of Cincinnati (3.1 miles)
• Family Eye Care (3.3 miles)
• Elizabeth Muennich MD (3.5 miles)
• Landen Lake Pediatrics (3.9 miles)
• Ohio Valley Orthopaedics (4.1 miles)

Hospitals

• TriHealth Seniority - TriHealth Bethesda North Hospital (3.1 miles)
• Trihealth Connect Training (3.2 miles)
• Cincinnati Children's (3.2 miles)
• Micu 4 (4.2 miles)
• West Chester Hospital (4.6 miles)
• Midwest Process Innovation (5.5 miles)
• Cincinnati Children's Hospital Medical Center Liberty Campus (5.8 miles)

Theaters

• AMC West Chester 18 (3.3 miles)

Places of Worship

• Mason Christs Church At (3.8 miles)
• Heritage Presbyterian Church (4.8 miles)
• St Anne Episcopal Church (5 miles)
• Four Corners Church (5 miles)