Crestmont North Nursing Home in Lakewood, OH

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Crestmont North Nursing Home in Lakewood, OH

13330 Detroit Avenue, Lakewood, OH 44107

For more information about senior living options: (844) 490-3973

2.6 from 26 reviews
5 stars
7
4 stars
1
3 stars
4
2 stars
2
1 stars
12

Skilled Nursing Facility

Overall Review of Crestmont North Nursing Home

Pros

  • pro The nursing and administrative staff are extremely helpful and caring; the facility is clean and family-oriented.
  • pro The facility is great, with a caring and helpful nursing staff, and is family-owned and operated.
  • pro The staff go above and beyond when it comes to cleaning.
  • pro The food served at the facility is getting better every day.
  • pro The grandma's family reports that the staff are friendly and go the extra mile.

Cons

  • pro The nursing staff are atrocious and extremely rude to EMS staff bringing patients back.
  • pro A nurse reportedly freaked out and threw a tantrum over reaching for alcohol wipes, seen as a power trip.
  • pro The place is dirty and run down and needs extensive cleaning and repairs.
  • pro The staff are not skilled or educated and are rough with the elderly.
  • pro The aides are too busy on cell phones to do their jobs, and call lights go unanswered.
  • pro Residents are made fun of in front of others, and meals are unenjoyable with yelling and unruly behavior.
  • pro The atmosphere is not inviting; residents feel neglected and treated as a burden.
  • pro Unresponsive staff have led to serious harm, including dehydration and near-death incidents due to ineptitude.

Review

Crestmont North Nursing Home in Lakewood is best suited for families that can actively supervise care, value visible cleanliness, and are willing to tolerate a wide variance in day-to-day responsiveness. When staffing is stable, the facility can feel orderly and approachable, with some reviewers noting a clean, family-oriented atmosphere and staff who go the extra mile. Those benefits matter most to families who can visit frequently, ask pointed questions, and monitor how care is delivered hour to hour. But the positive experience depends heavily on who is on shift, and the contrast between good days and bad days is pronounced.

People who should seriously consider alternatives are those who must count on consistently reliable, respectful, and timely care. The reviews repeatedly describe call bells ignored for long stretches, aides and nurses who appear overwhelmed or disengaged, and episodes that border on neglect. Several families report lost or mishandled documentation, including important POA and Medicaid paperwork, which signals deeper administrative fragility. For anyone with complex medical needs or reliant on rapid response to emergencies, Crestmont North often feels like a gamble rather than a dependable option.

On balance, the strongest positives - focused cleaning, a facility that can feel well-kept when functioning, and moments of genuine nursing and administrative helpfulness - do not consistently offset the most serious drawbacks. The core concerns center on unprofessional, rude, or inattentive staff; a perception that residents are not protected from harassment or embarrassment; and a facility environment that can feel dirty or run-down. The disconnect between occasional praise for cleanliness or kindness and ongoing reports of unsafe delays or poor communication undermines confidence in the overall quality of care, especially for families weighing long-term placement.

Experience patterns among reviewers reveal a sharp split: some residents and families report delight when the staff are present and responsive, while many others describe staff who are too busy, distracted by personal devices, or unwilling to intervene promptly. The atmosphere is frequently labeled unwelcoming, with notes about rough handling, unhappy residents, and meals that fail to meet expectations. These inconsistencies are not trivial; they color every interaction and can erode trust quickly. When safety, dignity, and consistent communication are on the line, these faults tend to dominate the impression Crestmont North leaves.

Prospective buyers should verify several practical realities before deciding. Schedule multiple visits at different times, including evenings and weekends, to observe staffing patterns and call-light responsiveness. Request candid conversations with the administrator and a care director about how often medications are reviewed, how quickly concerns are escalated, and how paperwork is tracked and secured. Examine housekeeping practices in person - carpets, curtains, and room upkeep - and ask for recent inspection or survey results. Speak with current residents and families about their daily experiences, and insist on seeing a transparent plan for addressing any past issues, including how often staff training occurs and what accountability measures are in place.

The bottom line is clear: Crestmont North can deliver a clean, family-facing environment on good days, but a history of care lapses and administrative missteps makes it a risky choice for those with high care needs or strict safety expectations. For families with flexibility and time to devote to advocacy, it may still be worth considering, provided explicit safeguards and oversight are established from the outset. More consistent options with stronger reputations for reliable staffing and respectful treatment should be weighed carefully against Crestmont North's lower-variance days. In a market with better-aligned care standards, prudence points toward those peers unless unwavering oversight and a clearly articulated improvement plan are in place.

Features

Housing

  • 71 resident community capacity 71 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestmont North Nursing Home in Lakewood, OH is a vibrant and well-equipped assisted living community designed to provide exceptional care and amenities for its residents.

Our residents can enjoy a range of amenities that promote comfort and convenience. They can visit our on-site beauty salon to pamper themselves, stay entertained with cable or satellite TV in their rooms, and have access to transportation services operated by the community for outings or appointments. Our computer center allows residents to stay connected with loved ones and keep up with current events.

Meals are served in our elegant dining room where residents can savor delicious restaurant-style meals prepared by our skilled culinary team. For those who prefer to cook their own meals, we offer fully furnished apartments with kitchenettes. Housekeeping services ensure that living spaces are kept clean and tidy.

At Crestmont North Nursing Home, we prioritize the well-being of our residents. Our fitness room and wellness center encourage physical activity and offer exercise programs tailored to individual needs. The gaming room provides opportunities for friendly competition and social interaction. Residents can also relax and enjoy the beautiful outdoor space or curl up with a book in the small library.

We provide comprehensive care services including 24-hour call system, supervision, assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff assists with medication management and special dietary restrictions including diabetes diets. Mental wellness programs are also available to support the emotional well-being of our residents.

Our location offers convenient access to various amenities in the surrounding area. There are numerous cafes, parks, pharmacies, restaurants, places of worship, and hospitals nearby ensuring that our residents have easy access to necessary services and recreational activities.

With a focus on providing exceptional care in a warm and inviting environment, Crestmont North Nursing Home is dedicated to helping seniors live fulfilling lives while receiving personalized support tailored to their individual needs.

Nearby Places of Interest

Pharmacies

  • Discount Drug Mart (0.2 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • Walgreens (1.1 miles)
  • Discount Drug Mart (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.5 miles)

Restaurants

  • Winking Lizard Tavern (0.4 miles)
  • Mahall's Twenty Lanes (0.6 miles)
  • McDonald's (0.7 miles)
  • Forage Public House (0.8 miles)
  • Ferris Deli & Restaurant (1.1 miles)
  • Liquid Planet (1.1 miles)
  • Barrio (1.3 miles)

Cafes

  • Rising Star Coffee Roasters (0.6 miles)
  • Starbucks (1 miles)
  • Ready Set Roasters (2.4 miles)
  • Panera Bread (3.4 miles)
  • Rising Star Coffee Roasters (3.7 miles)
  • Starbucks (3.8 miles)
  • Lekko Coffee (3.9 miles)

Parks

  • Lakewood Park (0.9 miles)
  • Niagara Park (2.1 miles)
  • Metroparks Rocky River Reservation North (2.6 miles)
  • Edgewater Park (2.9 miles)
  • Wendy Moore Memorial Park (3.5 miles)
  • Bohlken Park (4.1 miles)
  • Primate Playground (4.4 miles)

Places of Worship

  • St Ignatius of Antioch Church (2 miles)
  • St. Rocco's Church (4.1 miles)

Hospitals

  • Cleveland Clinic - Fairview Hospital (3.2 miles)
  • CCF Fairview Hospital (3.3 miles)
  • Cleveland Clinic - Lutheran Hospital (3.9 miles)
  • Trauma ICU (4.7 miles)
  • St Vincent Charity Medical Center (5.7 miles)

Transportation

  • Cleveland Burke Lakefront Airport (5.1 miles)
  • National Car Rental (5.2 miles)
  • Hertz Rent A Car (5.2 miles)
  • Cleveland Rental Car Center (5.2 miles)
  • Greyhound Station (5.3 miles)
  • Cleveland-Hopkins International Airport (CLE) (5.8 miles)

Physicians

  • Cuyahoga County Board of Health (5.1 miles)

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