Crestmont North Nursing Home

Pros

• The rooms at Crestmont are spacious, allowing for adequate personal space for residents.
• Some residents may appreciate the opportunity to socialize with others in a shared environment.
• The facility is located in an area that could be convenient for family visits.
• There are nursing staff members who may genuinely care about their patients despite some negative experiences reported.
• The organization has the potential to improve and provide better care with proper oversight and management adjustments.

Cons

• The aids are too busy on cell phones to do their jobs, leading to unanswered call lights for long periods.
• The nursing staff shows little concern for residents' needs and fails to provide adequate assistance.
• Residents are ridiculed in front of others, creating a hostile environment.
• Meals in the dining room are unpleasant due to yelling and unruly behavior among patients.
• Staff ignores chair alarms, neglecting to check on residents in distress.
• The atmosphere at Crestmont is lonely and unwelcoming, with unfriendly front desk staff.
• Residents receive inadequate care, leading to severe health issues such as dehydration.
• Residents feel like burdens and experience mistreatment from staff who express frustration over their needs.
• The facility is dirty, with unprofessional and rude staff who exhibit poor behavior toward both residents and visitors.
• Overall, the residents express unhappiness about their treatment and living conditions at Crestmont.

Review

The reviews regarding Crestmont North paint a deeply concerning picture of the facility’s environment and the quality of care provided. Numerous accounts indicate a severe lack of attention and professionalism from the staff, which has left residents feeling neglected, uncomfortable, and even unsafe in their recovery process. The overarching sentiment from families is one of disappointment and despair—many expressing that they would never want their loved ones to stay there under any circumstances.

One common theme among the reviews is the staff’s apparent preoccupation with their personal devices rather than attending to the needs of residents. Care aides are accused of being too engrossed in their cell phones to respond promptly to call lights, which often go unanswered for extended periods. This negligence not only causes frustration for residents who require assistance but raises alarming questions about safety and oversight within the facility. Families have reported incidents where urgent medical needs were ignored, leading to significant health crises for their loved ones.

Moreover, specific accounts detail how interpersonal relationships between staff and residents exacerbate feelings of abandonment and disrespect. Reviews point out that residents have been made fun of openly by the nursing staff, further contributing to an atmosphere filled with humiliation rather than compassion. One reviewer specifically noted that when their sister needed help after passing through critical health challenges—having just come from ICU—she was treated like a burden by her caregivers instead of someone deserving of support. Such treatment not only undermines dignity but can also severely impact mental health during recovery.

Food service at Crestmont also appears to be lacking; dietary restrictions seem overlooked as frustrated staff provide meals inappropriate for some residents’ conditions. One family member recounted how their sister struggled with food intake due to medical restrictions but received meals she could not consume. The lack of communication regarding dietary needs just adds another layer to an already troubling experience for families trying to ensure their loved ones receive proper care.

Safety concerns are heightened by reports that essential monitoring systems like chair alarms go unchecked while distress signals from patients languish unanswered. In one harrowing account, a resident undergoing rehabilitation became severely dehydrated because her needs went unaddressed by those responsible for her care—a situation so dire it led to hospitalization and ICU admission due to life-threatening low blood pressure levels.

Beyond inadequate medical care, reviews highlight general cleanliness issues that plague Crestmont's environment as well. Many describe dirty floors and walls along with poorly maintained resident rooms featuring stains on furniture and torn drapes, suggesting neglect in maintaining basic hygiene standards within such facilities. Given these observations, families report feeling disillusioned with the overall atmosphere characterized by unprofessionalism among staff members who reportedly used vulgar language around each other and displayed indifference toward visitors' concerns.

In conclusion, multiple firsthand accounts reveal Crestmont North as a place where neglectful practices overshadow any semblance of compassion or respect toward its residents. Combined with unacceptable living conditions and poor staff morale reflected in instances of rudeness towards both patients and visitors alike, it becomes evident why families express deep regret over placing their loved ones there—for many individuals faced with significant health challenges; this facility represents more than just inadequate care—it symbolizes an environment fraught with risks that are entirely avoidable yet glaringly present at Crestmont North.

Pharmacies

• Discount Drug Mart (0.2 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Walgreens (1.1 miles)
• Discount Drug Mart (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.5 miles)

Restaurants

• Winking Lizard Tavern (0.4 miles)
• Mahall's Twenty Lanes (0.6 miles)
• McDonald's (0.7 miles)
• Forage Public House (0.8 miles)
• Ferris Deli & Restaurant (1.1 miles)
• Liquid Planet (1.1 miles)
• Barrio (1.3 miles)

Cafes

• Rising Star Coffee Roasters (0.6 miles)
• Starbucks (1 miles)
• Ready Set Roasters (2.4 miles)
• Panera Bread (3.4 miles)
• Rising Star Coffee Roasters (3.7 miles)
• Starbucks (3.8 miles)
• Lekko Coffee (3.9 miles)

Parks

• Lakewood Park (0.9 miles)
• Niagara Park (2.1 miles)
• Metroparks Rocky River Reservation North (2.6 miles)
• Edgewater Park (2.9 miles)
• Wendy Moore Memorial Park (3.5 miles)
• Bohlken Park (4.1 miles)
• Primate Playground (4.4 miles)

Places of Worship

• St Ignatius of Antioch Church (2 miles)
• St. Rocco's Church (4.1 miles)

Hospitals

• Cleveland Clinic - Fairview Hospital (3.2 miles)
• CCF Fairview Hospital (3.3 miles)
• Cleveland Clinic - Lutheran Hospital (3.9 miles)
• Trauma ICU (4.7 miles)
• St Vincent Charity Medical Center (5.7 miles)

Transportation

• Cleveland Burke Lakefront Airport (5.1 miles)
• National Car Rental (5.2 miles)
• Hertz Rent A Car (5.2 miles)
• Cleveland Rental Car Center (5.2 miles)
• Greyhound Station (5.3 miles)
• Cleveland-Hopkins International Airport (CLE) (5.8 miles)

Physicians

• Cuyahoga County Board of Health (5.1 miles)