O'neill Healthcare Lakewood
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1381 Bunts Road, Lakewood, OH 44107
For more information about senior living options: (844) 490-3973
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The skilled care is good. The staff is great. From the very beginning, the staff have embodied compassion, professionalism, and genuine care for residents, setting a shining example of excellence. The nurses, aides, and administrative team are beacons of attentiveness and kindness, with genuine concern for residents' well-being radiating warmth and inspiration. The facility comes highly recommended for superior, compassionate care. O'Neill Healthcare Lakewood has been a true blessing for many families. The facility itself is well-kept and comfortable, creating a home-like atmosphere that helps residents settle in. The therapy staff are fantastic.
It is described as the most horrible healthcare facility. It is grossly understaffed, leading to a huge lack of patient care. The grandmother's health deteriorated rapidly after admission. Diapers are used as a standard due to staff shortages, leading to incontinence incidents. Residents are left unattended for appointments with no return ride planned. Attempts to raise concerns are dismissed, negated, and retaliated against. The Provide-A-Ride system leaves residents isolated and frightened with no scheduling safeguards. There are concerns that many positive reviews may be fake and need verification.The collection of accounts about O'Neill Healthcare Lakewood presents a portrait that is far from uniform. On one hand, there are numerous statements praising the facility's professionalism, warmth, and well-kept environment; on the other hand, there are equally strong, deeply troubling reports of neglect, mismanagement, and a troubling culture around resident dignity. Taken together, these narratives reveal a facility that can appear to operate well in some moments and deteriorate dramatically in others, depending largely on who is on shift, how many staff are available, and how concerns are handled by leadership.
A persistent thread in the negative reviews is that the facility is grossly understaffed, with residents paying a high price in the quality and timeliness of care. Reviewers describe long waits for help after calling for assistance, with aides taking what feels like an eternity - times ranging from 20 minutes to well over half an hour before help arrives. In some cases, residents were found in soiled clothing - pants soaked with urine and stool - that it spread up the legs and back - an image that is both gut-wrenching and unacceptable to families who expect basic dignity and prompt assistance. The use of diapers as a standard practice is cited as a symptom of systemic staffing shortages rather than a patient-centered choice, suggesting that the facility has defaulted to containment measures rather than proactive, timely toileting assistance.
The experiences recounted about a specific loved one - a grandmother living there for short-term rehabilitation - underscore the human impact of these staffing gaps. Several accounts describe a rapid and troubling decline in her physical and mental health after admission: previously mild mobility and cognitive issues deteriorated within weeks, with the implication that care patterns and supervision did not meet her needs. The most vivid and distressing details involve episodes of incontinence and the resulting soiled clothing, with consequences that extended beyond embarrassment to questions about the quality of daily oversight and personal care. Families worried that the decline was a direct result of inadequate attention and resources, not simply illness or aging.
Compounding these concerns are serious worries about the facility's internal processes and accountability. One particularly alarming incident involved an unattended Provide-A-Ride appointment, with no return trip planned. The resident, who could answer a phone but could not dial out or provide addresses reliably due to memory and eyesight issues, was effectively left to manage a potentially unsafe situation without family involvement or proper staff oversight. This incident, along with experiences of staff "retaliation" or dismissal when concerns were raised, contributes to a climate of fear and distrust among families. When families spoke up, they reported pushback, dismissal, and even retaliation from management, creating a perception that the system protects itself rather than residents.
Yet the narratives are not uniformly negative. A number of reviews paint a very different picture: skilled care in the clinical areas, compassionate and dedicated nurses and aides, a clean and well-kept facility, and a sense of warmth in the atmosphere. Some reviewers describe the therapy team as outstanding and the rehab services as a strong point, noting that the staff are professional, attentive, and genuinely caring. The facility's central Lakewood location, proximity to groceries and restaurants, and a generally welcoming environment are highlighted as positives, alongside positive remarks about administrative coordination and the overall "home-like" feel of the place. A few reviewers credit the staff with remarkable kindness, praising certain members who went "above and beyond" in their care.
Several accounts also acknowledge the difficulty of caring for residents with dementia or cognitive impairment, recognizing that staff are often overworked and underpaid, yet still capable of delivering compassionate care in specific instances. Some reviewers specifically mention that the therapy staff and some nurses were fantastic, the activities program was engaging, and the facility can be clean, orderly, and well-maintained. However, even among these positive notes, there is often a caveat: the level of care can vary by shift, and when the facility is short-staffed, the positives may quickly give way to the kinds of issues highlighted by the negative reviews - missed medication directions, inadequate bathing or dressing, and insufficient attention during critical moments of care.
The juxtaposition of dazzling praise and dire warnings makes this a complex picture to navigate for families considering care for a loved one. Some reviewers emphasize repeat concerns about the kitchen and dining experience, describing cold meals, tiny portions, and occasional failure to adhere to dietary restrictions prescribed by physicians. Others recount meaningful, satisfying experiences with the staff, emphasizing that the majority of the team are professional, kind, and committed to residents' well-being. In short, the facility appears capable of delivering high-quality care in certain circumstances, but there is a recurrent and troubling sense of inconsistency that many families express - an inconsistency that seems to hinge on staffing levels, leadership responsiveness, and the specifics of how concerns are managed and escalated.
For anyone evaluating O'Neill Healthcare Lakewood, the mixed reality described in these reviews suggests a careful, almost dual-track approach. While it's reasonable to be hopeful about positive interactions with caregivers, nursing staff, and rehabilitation teams, it's equally important to probe for evidence of robust staffing patterns, clearly documented care plans, reliable supervision, and a transparent mechanism for families to raise concerns and obtain timely responses. Prospective residents and their families should consider requesting detailed information about nurse-to-patient ratios, daily care routines, incident reporting, and the facility's policies regarding Provide-A-Ride, family involvement, and escalation procedures. In addition, it would be prudent to verify licensure and inspection histories, speak with multiple staff members, and, if possible, arrange for conversations with families who have recent experience with the facility to get a sense of how care looks across different shifts and days.
Ultimately, the narratives suggest that O'Neill Healthcare Lakewood's care quality is not a fixed attribute but a fluctuating reality shaped by staffing, management decisions, and the degree to which the facility prioritizes resident dignity and family engagement. Some residents seem to receive excellent, compassionate, and attentive care, while others experience significant lapses that threaten not just comfort, but basic safety and dignity. For families facing a difficult decision, this underscores the importance of a thorough, multi-faceted due diligence process: visiting the facility, observing operations firsthand, asking pointed questions about daily care practices and staffing, and ensuring that there is a clear plan for family involvement and rapid escalation if concerns arise. Only by assembling a complete picture from multiple sources can families determine whether this facility aligns with their loved one's needs and their own standards for respectful, reliable care.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Hospice AgencyHospice agencies provide compassionate end-of-life care and support for seniors, helping them maintain dignity and quality of life during their final days. They offer specialized medical services, emotional support, and comfort to both the senior and their loved ones. Having access to a hospice agency can greatly improve the overall well-being of seniors as they navigate this difficult transition.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.O'Neill Healthcare Lakewood is a vibrant and compassionate assisted living community located in Lakewood, OH, offering a range of care options including hospice services, independent living, and skilled nursing facilities. This welcoming environment is designed to foster independence while providing the necessary support to enhance the quality of life for its residents.
Featuring a variety of amenities, O'Neill Healthcare Lakewood ensures a comfortable and engaging lifestyle. Residents can enjoy relaxing in well-appointed spaces such as the beauty salon, gaming room, and small library. The community also boasts outdoor spaces and gardens where individuals can connect with nature. With services like housekeeping, move-in coordination, and transportation arrangements for non-medical needs, daily life is made easier.
Dining at O'Neill Healthcare Lakewood is an exceptional experience with restaurant-style meals that cater to special dietary restrictions. The dining room creates a warm atmosphere for residents to gather while enjoying nutritious meal preparation services tailored to individual preferences.
The care services provided include 24-hour supervision and call systems for peace of mind, assistance with activities of daily living (such as bathing and dressing), medication management, and specialized programs focusing on mental wellness. Residents are actively encouraged to participate in a variety of activities designed to promote social interaction and engagement—including fitness programs, planned day trips, concierge services, and resident-run activities.
Conveniently situated near essential amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals—O'Neill Healthcare Lakewood offers not just a place to live but a community where individuals can thrive socially and emotionally while receiving the best care possible.
O'neill Healthcare Lakewood is located at 1381 Bunts Road, Lakewood, OH 44107 in Cuyahoga County, Ohio
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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