Haven at Lakewood

Pros

• The staff at Haven is described as amazing and truly caring about the residents, providing excellent support and service.
• A Place for Mom provided invaluable assistance in finding a suitable assisted living facility, making the process much simpler and more pleasant for families.
• Residents of Bloom at Lakewood enjoy spacious apartments and a homey environment that allows for personalization with their own furniture.
• Bloom at Lakewood offers a variety of engaging activities, including crafts, bingo, movie nights, and visits from therapy dogs, contributing to a vibrant community atmosphere.
• Families appreciate the strong communication from staff during challenging times, especially demonstrated during the COVID-19 pandemic.
• Residents have positive experiences with the responsive and attentive care received at Bloom at Lakewood, helping them regain independence over time.
• The facility’s tiered program effectively supports residents who need varying levels of assistance, promoting gradual improvements in their health and well-being.
• Reviewers commend the cleanliness of the living spaces and convenient location of both Haven and Bloom at Lakewood.
• Families express gratitude for the supportive environment that fosters safe interactions among residents while ensuring their needs are met effectively.
• Many reviewers highlight their overall satisfaction with the value for money offered by both facilities in terms of quality care and services provided to residents.

Cons

• The environment at Haven is too confusing and compartmentalized for someone with moderate dementia, despite the staff being great.
• Communication from staff at Haven can be inconsistent, requiring more follow-up than desired.
• A resident's personal belongings went missing while at the facility, and management was unresponsive regarding the loss.
• The quality of care at Bloom has declined, with rude staff and poor treatment of residents reported.
• The new director of nursing at Bloom is negatively impacting staff morale and the overall atmosphere of the facility.
• The food quality at both facilities could use improvement, as it was mentioned as a drawback by residents and families.
• Although Bloom provides good activities and transportation, it is noted that assistance during releases from care could be improved.
• Issues with maintenance were mentioned, specifically regarding the frequent malfunctioning of one of the elevators at Bloom.

Review

When it comes to finding the right assisted living facility for loved ones, the decision can be overwhelmingly complex, especially when considering factors such as environment, staff quality, and overall care. The reviews for Haven and Bloom at Lakewood provide a dual perspective that highlights both positive experiences and areas of concern within these senior living options.

Haven received mixed feedback from families, particularly regarding its suitability for residents with dementia. While many reviewers praised the staff’s dedication and compassion towards residents, concerns about the facility’s layout were prevalent. Families noted that Haven's apartment-style setup could be confusing for individuals suffering from moderate dementia; its compartmentalized design made navigation difficult. Although the staff worked diligently to provide care and support, some families wished they had been better informed about these environmental drawbacks before settling on this location.

In contrast, Bloom at Lakewood garnered more consistently positive reviews. Reviewers emphasized its convenient location and good room sizes while appreciating the variety of activities available to residents. Families mentioned that transportation was readily provided for appointments and outings, allowing residents an opportunity to engage in community life outside of their immediate surroundings. Many parents expressed satisfaction with how responsive the staff was during emergencies or changes in health status, signifying a strong commitment to resident care.

Both facilities appear to have dedicated staff who genuinely care for their residents; however, communication issues at Haven were brought up by several reviewers. Though they acknowledged that team members worked hard despite seemingly being short-staffed, family representatives felt compelled to follow up regularly due to less-than-optimal communication on certain occasions. With Bloom’s transparent communication style throughout COVID-19—which included regular updates via FaceTime—families expressed feeling connected even when physical visits weren’t possible due to restrictions.

While most reviews celebrated Bloom's safe environment and emphasis on community activities such as bingo nights or outings with therapy dogs, there were also mentions of operational issues like maintenance problems with elevators or occasional food quality complaints. However, these minor inconveniences did not overshadow the overall experience articulated by many families who shared stories of improved well-being among their loved ones after transitioning into Bloom's supportive atmosphere. Parents felt that their family members thrived in this setting—something emphasized through accounts of individuals regaining independence during their stay.

On a concerning note, one reviewer highlighted significant dissatisfaction with Haven's handling of personal belongings; a relative's clothing went missing without any acknowledgment from management regarding liability or responsible resolution actions. This incident casts shadows over otherwise positive aspects detailed in multiple testimonials by emphasizing potential areas where both facilities might improve operations and accountability when managing residents’ property.

Overall, both Haven and Bloom at Lakewood offer unique advantages along with challenges inherent in assisted living environments for seniors dealing with varying degrees of health complications like dementia or recovery needs after nursing home stays. Prospective families must weigh their priorities against specific institutional offerings carefully; while exemplary staff engagement shines through at both locations according to numerous testimonials provided here—the environments themselves differ greatly in terms of functionality relative to resident needs.

Located in Lakewood, Ohio, this neighborhood offers a variety of amenities that cater to the needs of seniors. With a range of dining options including Forage Public House and Barrio within close proximity, residents can enjoy delicious meals without having to travel far. Additionally, there are several cafes such as Starbucks and Rising Star Coffee Roasters for those who enjoy a leisurely afternoon coffee. For outdoor enthusiasts, there are multiple parks nearby like Lakewood Park and Edgewater Park where one can take a scenic stroll or simply relax amidst nature. In terms of healthcare, there are several pharmacies and hospitals in the area including Cleveland Clinic - Fairview Hospital for any medical needs. Transportation is also convenient with car rental services available at Cleveland Rental Car Center and easy access to Cleveland-Hopkins International Airport. Overall, this neighborhood provides a convenient and comfortable environment for seniors seeking a vibrant community with essential amenities nearby.

Restaurants

• Forage Public House (0.2 miles)
• Winking Lizard Tavern (0.3 miles)
• Barrio (0.9 miles)
• McDonald's (0.9 miles)
• Mahall's Twenty Lanes (1 miles)
• Ferris Deli & Restaurant (1.3 miles)
• McDonald's (1.4 miles)

Cafes

• Starbucks (0.4 miles)
• Rising Star Coffee Roasters (0.9 miles)
• Panera Bread (2.9 miles)
• Ready Set Roasters (3.1 miles)
• Starbucks (3.3 miles)
• Rising Star Coffee Roasters (4.4 miles)
• Lekko Coffee (4.5 miles)

Parks

• Lakewood Park (0.4 miles)
• Niagara Park (1.7 miles)
• Metroparks Rocky River Reservation North (2.1 miles)
• Edgewater Park (3.5 miles)
• Bohlken Park (3.6 miles)
• Wendy Moore Memorial Park (4.1 miles)
• Bain Park (4.7 miles)

Pharmacies

• Discount Drug Mart (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (0.8 miles)
• Discount Drug Mart (0.8 miles)
• Rite Aid (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)

Places of Worship

• St Ignatius of Antioch Church (2.5 miles)
• St. Rocco's Church (4.8 miles)

Hospitals

• Cleveland Clinic - Fairview Hospital (2.9 miles)
• CCF Fairview Hospital (3 miles)
• Cleveland Clinic - Lutheran Hospital (4.6 miles)
• Trauma ICU (5.4 miles)

Transportation

• Cleveland Rental Car Center (4.9 miles)
• National Car Rental (4.9 miles)
• Hertz Rent A Car (4.9 miles)
• Cleveland-Hopkins International Airport (CLE) (5.6 miles)
• American Airlines Ticket Counter (5.7 miles)
• Cleveland Burke Lakefront Airport (5.7 miles)
• United Airlines Ticket Counter (5.7 miles)

Physicians

• Orthopedic Associates Westlake (5.3 miles)
• Cuyahoga County Board of Health (5.3 miles)
• North; Shore Gastroenterology & Endoscopy Center (5.7 miles)
• Premier Physicians (5.8 miles)