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3.7 from 42 reviews
5 stars
27
4 stars
0
3 stars
0
2 stars
5
1 stars
10
Overall Review of Eliza Jennings Group
common21 reviews mention this
Staff care and responsiveness stand out
Many residents describe staff as caring, professional, and quick to respond when needs come up.
Across many reviews, residents and families praise the day-to-day support they received from nurses and aides, describing it as kind, professional, and attentive. Several mention staff treating them respectfully and providing help when issues flare up, which helped families feel more at ease. A number of reviewers also single out particular people or describe the skilled unit and transitions as smooth and supportive.
caveat5 reviews mention this
Staffing shortages raise service concerns
Some reviews report delays for help and concerns about understaffing.
A recurring negative thread is that residents or families sometimes had difficulty getting timely assistance, with reports of call buttons going unanswered. Multiple reviews connect those delays to low staffing, and one mentions needing someone to walk and get help. Another describes basic care falling short during the stay, including long waits for assistance.
common3 reviews mention this
Memory care support gets high praise
Residents and families specifically praise memory care for dementia support and safety.
Several reviews mention dementia and memory-related needs, describing staff as managing confusion and episodes and keeping the person safe and comfortable. One review directly calls out the memory care program as great and links that to outstanding care. Another describes how Alzheimer’s-related changes did not stop engagement, with the person enjoying structured time and companionship.
common4 reviews mention this
Adult day programming and activities
Adult day care is a consistent part of the experience residents describe, with activities and companionship.
Multiple reviews reference participation in the adult day program and describe it as a safe, supportive environment. Families also mention the person enjoying companionship and activities during the day, including games and intellectual stimulation. One reviewer ties the routine of attending the center to improved day-to-day mood and engagement.
common3 reviews mention this
Welcoming atmosphere and clean feel
Reviews frequently mention a welcoming atmosphere and a generally positive first impression.
Some reviewers describe being greeted with a smile and a positive, welcoming vibe, including feeling accepted by staff. Others recall a beautiful campus and an overall pleasant environment that made visits and long-term relationships feel easier. A few also mention staff making them feel welcomed and supported as they got started.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
Cleveland-Hopkins International (6 miles away)
Nearby Places of Interest
Restaurants
Forage Public House (0 miles)
Winking Lizard Tavern (0.4 miles)
Barrio (0.7 miles)
McDonald's (0.7 miles)
Mahall's Twenty Lanes (1.1 miles)
Ferris Deli & Restaurant (1.3 miles)
The Avenue Tap House (1.4 miles)
Cafes
Starbucks (0.2 miles)
Rising Star Coffee Roasters (0.9 miles)
Panera Bread (2.7 miles)
Starbucks (3.1 miles)
Ready Set Roasters (3.3 miles)
Rising Star Coffee Roasters (4.6 miles)
Lekko Coffee (4.7 miles)
Pharmacies
Discount Drug Mart (0.3 miles)
CVS Pharmacy (0.4 miles)
Walgreens (0.6 miles)
Rite Aid (0.7 miles)
Discount Drug Mart (1 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.5 miles)
Parks
Lakewood Park (0.5 miles)
Niagara Park (1.5 miles)
Metroparks Rocky River Reservation North (1.9 miles)
Bohlken Park (3.4 miles)
Edgewater Park (3.7 miles)
Wendy Moore Memorial Park (4.3 miles)
Tri-City Park (4.5 miles)
Places of Worship
St Ignatius of Antioch Church (2.6 miles)
St. Rocco's Church (4.9 miles)
Hospitals
Cleveland Clinic - Fairview Hospital (2.8 miles)
CCF Fairview Hospital (2.8 miles)
Cleveland Clinic - Lutheran Hospital (4.7 miles)
Trauma ICU (5.5 miles)
Transportation
Cleveland Rental Car Center (4.8 miles)
National Car Rental (4.8 miles)
Hertz Rent A Car (4.8 miles)
Cleveland-Hopkins International Airport (CLE) (5.5 miles)
American Airlines Ticket Counter (5.5 miles)
United Airlines Ticket Counter (5.6 miles)
Concourse B (5.6 miles)
Physicians
Orthopedic Associates Westlake (5.1 miles)
Cuyahoga County Board of Health (5.2 miles)
North; Shore Gastroenterology & Endoscopy Center (5.5 miles)
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
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Board and Care Home
Cleveland-Hopkins International (6 miles away)
Caring staff with attentive, compassionate support.
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