O'Neill Healthcare Lakewood
Save13900 Detroit Avenue, Lakewood, OH 44107
For more information about senior living options: (844) 490-3973
O'Neill Healthcare Lakewood offers a remarkably competitive pricing structure compared to the broader market in Cuyahoga County and throughout Ohio. For instance, the cost of a one-bedroom unit at O'Neill is $600, which starkly contrasts with the county average of $3,410 and the state average of $3,712. Similarly, their two-bedroom options are priced at $900, significantly lower than both the county and state averages of $3,458 and $3,501, respectively. The studio apartments are also positioned attractively at $2,700 against county and state benchmarks of $3,632 and $3,727. This pricing strategy not only enhances accessibility for residents but also reflects O'Neill Healthcare Lakewood's commitment to providing quality care without compromising affordability.
| Floor plans | O'Neill Healthcare Lakewood | Cuyahoga County | Ohio |
|---|---|---|---|
| 1 Bedroom | $600 | $3,410 | $3,712 |
| 2 Bedrooms | $900 | $3,458 | $3,501 |
| Studio | $2,700 | $3,632 | $3,727 |
O'Neill Healthcare Lakewood presents a portrait of a facility that divides opinion as sharply as it divides experience. On one hand, there are repeat testimonials that praise the staff for kindness, professionalism, and genuinely caring interactions, and there are acknowledgments that the therapy team and skilled nursing do excellent work. On the other hand, a substantial number of accounts describe a setting overwhelmed by staffing shortages that ripple into every aspect of daily care, from basic hygiene to timely assistance, and from dignity in treatment to safety in transportation. Taken together, the collection of comments reads like a facility with moments of real strength, but a systemic vulnerability that many families fear is allowed to persist.
Several reviews paint a troubling picture of long delays and insufficient support for residents who depend on aides for basic needs. One family recounts a grandmother who entered the center for temporary rehabilitation and ended up experiencing a rapid, worrisome decline in both mental and physical health. The patient reportedly went from mild mobility and memory concerns to a noticeably worse condition within weeks, a change the family attributes to the facility's staffing realities and quality of care. Incontinence and restroom needs become central concerns; diapers are described as the default solution, not a response to the resident's history or preferences, with reports of residents being found in heavily soiled clothing and incontinent conditions that spread urine and stool over large areas. The frequency and severity of these episodes, along with the perceived inability to respond quickly, are emphasized as direct consequences of understaffing.
Transportation and prior approval processes are another area of serious concern. In one particularly alarming incident, a resident with vision and memory impairments was sent to a doctor appointment via a program called Provide-A-Ride, without a return plan or proper oversight. The resident could answer a phone but could not dial out and lacked the ability to provide location details reliably; family requests to accompany her were denied, and the aunt was not informed of the appointment. The lack of a dependable return plan and family involvement left the resident frightened and vulnerable, sparking broader worries about similar scenarios happening again. These anecdotes underscore a broader fear about safety, autonomy, and the right to family participation in important care decisions.
A recurring theme across several reviews is the feeling that attempts by family members to raise concerns are met with dismissal, minimization, or retaliation from management. Descriptions of being "gaslighted" or "retaliated against" suggest a culture where care concerns are not adequately addressed through transparent, responsive channels. Given the seriousness of the issues cited - dignity, health, and safety - these accounts argue for closer regulatory oversight and a thorough review of staffing levels, operational protocols, and accountability mechanisms within the facility. The call is not for vilification of individual staff members, many of whom are described as overworked and underpaid, but for a systemic examination of how care is organized and overseen at the leadership level.
Amid the negative experiences, there are sections of the reviews that highlight genuinely positive impressions: skilled care and therapy are often singled out as bright spots. Some reviewers describe the therapy teams as fantastic and the nursing and aides as consistently attentive, professional, and compassionate. A number of statements emphasize a well-kept, welcoming environment, with several residents or family members praising the facility's cleanliness, the comfort of the setting, and the central location near conveniences like groceries and restaurants. The sentiment is clear: when staffing levels and organizational supports are adequate, the quality of care can be high, and residents can thrive emotionally and physically under the care of engaged, capable teams.
Even within positive narratives, there is a sense of variability and nuance. While some praise the staff across multiple departments - from nurses and aides to administrative personnel - others note concerns that extend beyond individual interactions, such as dietary service problems. One family describes cold meals, small portions, and repeated issues with meeting specialized dietary restrictions prescribed by surgeons. Another review praises therapy and the overall attentiveness of the staff, yet admits that the facility feels understaffed in the long-term care setting. This juxtaposition - high-quality professional care in certain domains, shadowed by broader operational strains - appears repeatedly and reinforces the idea that patient experience at this facility is highly contingent on staffing and day-to-day management.
In the aggregate, the reviews tell a story of a facility with legitimate strengths in clinical care and rehabilitative services, but with serious cultural and operational drawbacks when it comes to consistent, timely, and dignified daily support for residents. The most persistent threads are about staffing shortages, delays in responding to call bells, and a system that desperately needs more robust oversight and better communication with families. The contrasts between glowing testimonials and dire anecdotes also reflect how much a resident's day-to-day experience can hinge on which shift, which department, and which manager is present at any given time.
For families considering care at O'Neill Healthcare Lakewood, the review tapestry suggests a careful, nuanced approach. It is essential to look beyond glossy marketing or a single kind of testimonial and to speak directly with clinicians, front-line staff, and administrative leadership about staffing schedules, response times, and the facility's processes for family involvement in care decisions. Prospective residents and families should also examine regulatory inspection histories, request to tour with a critical eye for cleanliness, odor, and privacy, and solicit references from multiple sources to form a balanced view. The overarching message is clear: there are moments of commendable care and genuine compassion, but there are also widespread, interlinked concerns that warrant serious attention and ongoing monitoring by families, regulators, and the facility's leadership.
O'Neill Healthcare Lakewood is a vibrant assisted living community located in Lakewood, OH, offering a comprehensive range of care options including Independent Living, Memory Care, and Skilled Nursing Facility services. This welcoming environment is designed to promote the well-being of its residents while providing the support they need.
The facility boasts an array of impressive amenities to enhance the quality of life for its residents. With activities on-site, residents can enjoy engaging programs without leaving their home. The community features comfortable air-conditioned units with private bathrooms and fully furnished spaces, ensuring a cozy atmosphere. Residents can take advantage of various common areas such as a gaming room, fitness room, and beautiful gardens that encourage social interaction and relaxation.
Dining at O'Neill Healthcare Lakewood is an experience to be savored. The community offers restaurant-style dining with options that cater to special dietary needs, including low-sodium and no-sugar meals. The friendly staff can also accommodate guest meals and provide room service for those who prefer to dine in.
Care services are tailored to meet individual needs, with 24-hour supervision and assistance available for activities of daily living such as bathing, dressing, and meal preparation. Specialized memory care programming ensures that those with cognitive challenges receive personalized support in a compassionate environment.
Residents can participate in a variety of activities designed to enrich their lives—ranging from educational speakers and cooking classes to spiritual services and planned outings. With dedicated transportation arrangements for medical appointments and recreational trips alike, mobility within the community and beyond is effortless.
Located conveniently near parks, cafes, pharmacies, restaurants, places of worship, and hospitals, O'Neill Healthcare Lakewood provides residents not just a place to live but an active lifestyle complemented by community engagement.
With a commitment to fostering mental wellness through structured programs and communal activities like happy hours and resident-run events, O'Neill Healthcare Lakewood stands as an exemplary choice for individuals seeking supportive care while maintaining their independence in a nurturing environment.
The neighborhood of Lakewood, Ohio offers a convenient and vibrant community for senior living. With a variety of dining options such as the Winking Lizard Tavern and Mahall's Twenty Lanes within walking distance, seniors can enjoy delicious meals and socialize with friends. Additionally, there are pharmacies like Discount Drug Mart and CVS Pharmacy nearby for easy access to medications and healthcare needs. For those who enjoy spending time outdoors, there are several parks in the area including Lakewood Park and Niagara Park where seniors can take leisurely strolls or relax in nature. In terms of transportation, Cleveland Burke Lakefront Airport and Cleveland-Hopkins International Airport are within a short drive for convenient travel options. Overall, this part of Lakewood provides a well-rounded environment with amenities that cater to the needs and interests of seniors.
O'Neill Healthcare Lakewood offers a remarkably competitive pricing structure compared to the broader market in Cuyahoga County and throughout Ohio. For instance, the cost of a one-bedroom unit at O'Neill is $600, which starkly contrasts with the county average of $3,410 and the state average of $3,712. Similarly, their two-bedroom options are priced at $900, significantly lower than both the county and state averages of $3,458 and $3,501, respectively. The studio apartments are also positioned attractively at $2,700 against county and state benchmarks of $3,632 and $3,727. This pricing strategy not only enhances accessibility for residents but also reflects O'Neill Healthcare Lakewood's commitment to providing quality care without compromising affordability.
O'Neill Healthcare Lakewood is located at 13900 Detroit Avenue, Lakewood, OH 44107 in Cuyahoga County, Ohio
O'Neill Healthcare Lakewood's comprehensive features are designed to significantly enhance the quality of life for residents with dementia or Alzheimer's disease. The 24-hour supervision ensures that residents receive constant support and safety, which is critical in managing these conditions. Assistance with activities of daily living--such as bathing, dressing, and transfers--promotes independence while providing the necessary help to maintain dignity. Incontinence care is handled sensitively, fostering comfort and respect. Meal preparation and service ensure proper nutrition tailored to individual dietary needs, while medication management helps in adhering to prescribed regimens safely. The mental wellness program coupled with specialized memory care programming addresses cognitive challenges through tailored activities that stimulate engagement and social interaction, ultimately enhancing emotional well-being and cognitive function for those experiencing mild cognitive impairment or advanced stages of dementia.
O'Neill Healthcare Lakewood on seniors.fyi includes 10 photos including images showing interior, bedroom, decor, entrance, living room, building, landscaping, architecture, and more.
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